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Updated 6-27-2022
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Housing Authority of the City of Austin
Department of Assisted Housing
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1124 South IH35, Austin, TX 78704
* Office: (512) 477-1314		* HCV Office Fax (512) 494-0686
* HQS Office Fax : 512-478-8516
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HOUSING CHOICE VOUCHER PROGRAM
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NameLgExtNumberEmailTitle
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Lisa Garcia1300767-7675lisag@hacanet.orgVice President of Assisted Housing
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Joseph Robredo Jr.(SP)1318767-7633josephr@hacanet.orgAssistant Director of Assisted Housing
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Diane Falcon(SP)1302767-7616dianef1@hacanet.orgDirector of The Housing Choice Voucher Program
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Dylan Shubitz1307767-7621dylans@hacanet.orgDirector of Special Programs and Intake
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Christina Contreras1306767-7619christinac@hacanet.orgCompliance Manager of Intake
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Breanna Tenorio1338767-7717breannat@hacanet.orgAssistant Compliance Manager- Intake & Special Programs
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Dan Mosley1362767-7667danm@hacanet.orgCompliance Manager - Housing Choice Voucher Program
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Debra Collins-Aldridge
1308767-7622debrac@hacanet.orgCompliance Manager - Housing Choice Voucher Program
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Rachel Pound1301767-7615rachelp@hacanet.orgSpecial Programs Manager
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Aneka Phillips1330767-7644anekap@hacanet.orgAssistant Compliance Manager - Housing Choice Voucher Program
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Angelica Rostro1312767-7627angelicar@hacanet.orgAssistant Compliance Manager - Housing Choice Voucher Program
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Darby Ray1349767-7642darbyr@hacanet.orgAssistant Compliance Manager - Housing Choice Voucher Program
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Becky Summersett(SP)1347767-7659beckys@hacanet.orgFamily Self-Sufficiency Program Manager
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HCV ELIGIBILITY SPECIALIST STAFF
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NameLgExtNumberEmailTitleCaseloadSupervisor
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Ellie Darby(SP)1333767-7647ellied@hacanet.orgEligibility Specialist IIAThroughBlaineDan
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Adela Cisneros(SP)1310767-7625adelac@hacanet.orgEligibility Specialist IIBlanksThroughChaparroDan
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Vacant/ Dan1325767-7640danm@hacanet.orgEligibility Specialist IIChapmanThroughDuncan, EDanQueNeshia
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Michelle Rocha(SP)1344767-7656micheller@hacanet.orgEligibility Specialist IIDuncan, FThroughGilDan
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Naomi Romero1354767-7664naomir@hacanet.orgEligibility Specialist IIGilchristThrough
Hernandez, M
Dan
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Rosemary Rios(SP)1309767-7623rosemaryr@hacanet.orgEligibility Specialist II
Hernandez,N
ThroughJohnson, SChristina
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Heidi Swanson1328767-7665Heidis@hacanet.orgEligibility Specialist IIJohnson, TThroughLujanChristina
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Dawn Flores(SP)1322767-7637dawnf@hacanet.orgEligibility Specialist IILukThroughMitchellChristina
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Chris Heale1324767-7639chrish@hacanet.orgEligibility Specialist IIMiyaThroughPerkins, ADebra
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Vacant/Debra Aldridge
 1329767-7643debrac@hacanet.orgEligibility Specialist IIPerkins, BThroughRoeDebraElliana
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Tiffaney Bonner1336767-7650tiffaneyb@hacanet.orgEligibility Specialist IIRogersThroughST MaryDebra
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Alejandra Morales(SP)1326767-7641alejandram@hacanet.orgEligibility Specialist IIStaleyThroughWagnerDebra
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Daniel Ramones1321767-7636danielra@hacanet.orgEligibility Specialist IIWagonThroughZDebra
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Delechia Brown1342767-7653delechiab@hacanet.orgHousing Transfer SpecialistAThroughZChristina
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Chris Crowder1320767-7635chrisc@hacanet.orgInformation Desk and Transfer AssistChristina
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Chelsea Rolfzen1305767-7618chelsear@hacanet.orgEligibility Specialist IIFloaterDebra
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Criselda Sanchez(SP)1331767-7645criseldas@hacanet.orgFinancial SpecialistDiane
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SPECIAL PROGRAMS AND INTAKE STAFF
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NameLgExtNumberEmailTitleSupervisor
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Training/ Latoya Mize
1348767-7660latoyam@hacanet.orgSpecial Grants CoordinatorRachel
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Eliza Lopez(SP)1334767-7648elizal@hacanet.orgSpecial Grants CoordinatorRachel
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Vacant/Rachel1340767-7668Special Programs CoordinatorRachelAllie
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Analicia Bazan(SP)1317767-7632analiciab@hacanet.orgSpecial Projects CoordinatorRachel
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Vacant/Rachel1339767-7652 HUD-VASH CoordinatorA through LizRachelNEW
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Micaela Villegas1323767-7658micaelav@hacanet.orgHUD-VASH CoordinatorLo thorugh ZRachel
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Vacant/Becky1343767-7655 FSS Coordinator - HCV ProgramBeckyBo
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Brenda Silva1346767-7658brendas@hacanet.orgFSS Coordinator - HCV ProgramBecky
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Lisa Marie Garcia1332767-7646lisamg@hacanet.orgFSS Coordinator - HCV ProgramBecky
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Andrea Smith3408589-7532andreas@hacanet.orgFSS Coordinator - HCV ProgramBecky
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Delechia Brown1342767-7653delechiab@hacanet.orgHousing Transfer SpecialistChristina
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Nancy Green1352767-7663nancygr@hacanet.orgLandlord Outreach SpecialistDylan
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Jeremy Burke1341767-7809jeremyb@hacanet.orgLandlord and Client LiaisonDylan
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Chris Crowder1320767-7635chrisc@hacanet.orgInformation Desk and Transfer AssistDylan
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Hopie Soto(SP)1303476-6826hopies@hacanet.orgAssisted Housing ReceptionistDylan
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Claudia Richter
(SP)1337476-6825claudiar@hacanet.orgAdministrative AssistantDylan
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* Key Bank 800# Client's (Debit Card)1-866-295-2955The client’s User id /SSN/ client number is 999+ 6 digit Entity ID
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* Landlord Outreach Email:landlord@hacanet.orgNew owner information and documentation, partner portal, general questions.
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* Owner Rent Request Only Email:rentrequest@hacanet.orgTo request rent increases only. Inspection replies should be sent to HQS staff.
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* Portability Email:portability@hacanet.orgAll portability inquiries should be sent here.
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* Conference Room1353767-7831Vacant
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* PIC/EIV Technical Assistance1-888-245-4860Pic password reset, EIV amd PIC website issues
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(SP) = Spanish Speaker
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