ABCDEFGHIJKLMNOPQRSTUVWXYZ
1
Updated: 6-28-2024
2
Housing Authority of the City of Austin
Department of Assisted Housing
3
1124 South IH35, Austin, TX 78704
* Office: (512) 477-1314		* HCV Office Fax (512) 494-0686
* HQS Office Fax : 512-478-8516
4
5
HOUSING CHOICE VOUCHER PROGRAM
6
NameLgExtNumberEmailTitle
7
Lisa Garcia1300767-7675lisag@hacanet.orgVice President of Assisted Housing
8
Joseph Robredo Jr.(SP)1318767-7633josephr@hacanet.orgAssistant Director of Assisted Housing
9
Diane Falcon(SP)1302767-7616dianef1@hacanet.orgDirector of The Housing Choice Voucher Program
10
Dylan Shubitz1307767-7621dylans@hacanet.orgDirector of Special Programs and Intake
11
Christina Reyna1306767-7619christinare@hacanet.orgCompliance Manager of Intake
12
Analicia Bazan1338767-7717analicab@hacanet.orgAssistant Compliance Manager- Special Programs
13
Dan Mosley1362767-7667danm@hacanet.orgCompliance Manager - Housing Choice Voucher Program
14
Debra Collins-Aldridge
1308767-7622debrac@hacanet.orgCompliance Manager - Housing Choice Voucher Program
15
Rachel Pound1301767-7615rachelp@hacanet.orgSpecial Programs Manager
16
Aneka Phillips1330767-7644anekap@hacanet.orgAssistant Compliance Manager - Housing Choice Voucher Program
17
Angelica Rostro1312767-7627angelicar@hacanet.orgAssistant Compliance Manager - Housing Choice Voucher Program
18
Darby Ray1349767-7642darbyr@hacanet.orgAssistant Compliance Manager - Housing Choice Voucher Program
19
Becky Summersett(SP)1347767-7659beckys@hacanet.orgFamily Self-Sufficiency Program Manager
20
HCV ELIGIBILITY SPECIALIST STAFF
21
NameLgExtNumberEmailTitleCaseloadSupervisor
22
Dan Mosley / Vacant 1333767-7647danm@hacanet.orgEligibility Specialist IIAThroughBennettDan
23
Ashley Sanchez(SP)1310767-7625ashleys@hacanet.orgEligibility Specialist IIBensisThroughCastro, BDan
24
Ashley Walker1325767-7640ashleyw@hacanet.orgEligibility Specialist IICastro, CThroughDeckardDan
25
Michelle Rocha(SP)1344767-7656micheller@hacanet.orgEligibility Specialist IIDegolladoThroughFraustoDan
26
Esperanza Olvera - Carillo
1354767-7664esperanzao@hacanet.orgEligibility Specialist IIFrazerThroughHaassDan
27
AJ Gladys Valenzuela 1309767-7623gladysv@hacanet.orgEligibility Specialist IIHagenThroughIlseChristina
28
Heidi Swanson1328767-7665Heidis@hacanet.orgEligibility Specialist IIIngabireThroughKonigsmarkChristina
29
Dawn Flores(SP)1322767-7637dawnf@hacanet.orgEligibility Specialist II
Kuakumensah
ThroughMayorgaChristina
30
Andrea Gonzalez(SP)1304767-7617andreago@hacanet.orgEligibility Specialist IIMaysThroughNavaChristina
31
Chris Heale1324767-7639chrish@hacanet.orgEligibility Specialist IINavarreteThroughQuillensDebra
32
Elese Simmons 1329767-7643eleses@hacanet.orgEligibility Specialist IIQuinnThroughRussellDebra
33
Tiffaney Bonner1336767-7650tiffaneyb@hacanet.orgEligibility Specialist IIRutherfordThroughStrawDebra
34
Shawntay Williams 1326767-7641shawntayw@hacanet.orgEligibility Specialist IIStrayerThroughWalkerDebra
35
Daniel Ramones1321767-7636danielra@hacanet.orgEligibility Specialist IIWallThroughZDebra
36
Delechia Brown1342767-7653delechiab@hacanet.orgHousing Transfer SpecialistAThroughZChristina
37
Chris Crowder1320767-7635chrisc@hacanet.orgInformation Desk and Transfer Assist / Outgoing PortabilityChristina
38
Criselda Sanchez(SP)1331767-7645criseldas@hacanet.orgFinancial SpecialistDiane
39
SPECIAL PROGRAMS STAFF
40
NameLgExtNumberEmailTitleSupervisor
41
Alexandria Smith 1334767-7648alexandrias@hacanet.orgSpecial Programs CoordinatorRachel
42
Latoya Mize1348767-7660latoyam@hacanet.orgSpecial Grants CoordinatorRachel
43
Chelsea Rolfzen1305767-7618chelsear@hacanet.orgSpecial Programs CoordinatorRachel
44
Adela Cisneros 1317767-7632adelac@hacanet.orgSpecial Programs CoordinatorRachel
45
Kristin Pedersen1343767-7652kristinp@hacanet.orgHUD-VASH CoordinatorA through LizRachel
46
Brittney Washington2150767-7793brittneyw@hacanet.orgHUD-VASH CoordinatorLo thorugh ZRachel
47
Eliza Sanchez1343767-7655elizas@hacanet.orgFSS Coordinator - HCV ProgramBecky
48
Alejandra Morales 767-7765alejandram@hacanet.orgFSS Coordinator - HCV ProgramBecky
49
Lisa Marie Garcia1332767-7646lisamg@hacanet.orgFSS Coordinator - HCV ProgramBecky
50
Andrea Smith3408589-7532andreas@hacanet.orgFSS Coordinator - HCV ProgramBecky
51
Delechia Brown1342767-7653delechiab@hacanet.orgHousing Transfer SpecialistChristina
52
Nancy Green1352767-7663nancygr@hacanet.orgLandlord Outreach / Tenant LiaisonDylan
53
Jeremy Burke1341767-7809jeremyb@hacanet.orgLandlord and Client LiaisonDylan
54
Chris Crowder1320767-7635chrisc@hacanet.orgInformation Desk and Transfer AssistDylan
55
Hopie Soto(SP)1303476-6826hopies@hacanet.orgAssisted Housing ReceptionistDylan
56
Claudia Richter
(SP)1337476-6825claudiar@hacanet.orgAdministrative AssistantDylan
57
FREQUENTLY USED CONTACTS
58
* Key Bank 800# Client's (Debit Card)1-866-295-2955The client’s User id /SSN/ client number is 999+ 6 digit Entity ID
59
* Landlord Outreach Email:landlord@hacanet.orgNew owner information and documentation, partner portal, general questions.
60
* Owner Rent Requests:HACANET.ORGFor request rent increases only. Inspection replies should be sent to HQS staff.
61
* FSS Interest formhacafss@hacanet.orgThe email for clients to get the electronic FSS Interest form
62
* Portability Email:Portability@hacanet.orgAll portability inquiries should be sent here.
63
* PIC/EIV Technical Assistance1-888-245-4860Pic password reset, EIV amd PIC website issues
64
* (SP) = Spanish Speaker
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
Error
Google logo

Google Docs encountered an error. Please try reloading this page, or coming back to it in a few minutes.

To learn more about the Google Docs editors, please visit our help center.


We're sorry for the inconvenience.
- The Google Docs Team