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Updated: 2-3-2025
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Housing Authority of the City of Austin
Department of Assisted Housing
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1124 South IH35, Austin, TX 78704
* Office: (512) 477-1314
* HCV Office Fax (512) 494-0686
* HQS Office Fax : 512-478-8516
Schedules
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HOUSING CHOICE VOUCHER PROGRAM
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NameLgExtNumberEmailTitle
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Laura Bodai1300767-7675laurab@hacanet.org
Vice President of Assisted Housing
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Joseph Robredo Jr.(SP)1318767-7633josephr@hacanet.org
Director of The Housing Choice Voucher Program
Laura Bodai
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Dylan Shubitz1307767-7621dylans@hacanet.org
Director of Special Programs and Intake
Laura Bodai
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Bre'ann Staples1341767-7809breanns@hacanet.org
Compliance Manager of Intake
Dylan
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Analicia Bazan1338767-7717analicab@hacanet.org
Assistant Compliance Manager- Special Programs
Dylan
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Chelsea Rolfzen1305767-7618chelsear@hacanet.org
Project-Based Voucher (PBV) Manager.
Dylan
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Becky Summersett(SP)1347767-7659beckys@hacanet.org
Family Self-Sufficiency Program Manager
Dylan
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Angelica Rostro1312767-7627angelicar@hacanet.org
Assistant Compliance Manager - Housing Choice Voucher Program
Dylan
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Dan Mosley1362767-7667danm@hacanet.org
Compliance Manager - Housing Choice Voucher Program
Diane
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Debra Collins-Aldridge
1308767-7622debrac@hacanet.org
Compliance Manager - Housing Choice Voucher Program
Diane
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Rachel Pound1301767-7615rachelp@hacanet.org
Special Programs Manager
Diane
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Aneka Phillips1330767-7644anekap@hacanet.org
Assistant Compliance Manager - Housing Choice Voucher Program
Diane
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Darby Ray1349767-7642darbyr@hacanet.org
Assistant Compliance Manager - Housing Choice Voucher Program
Diane
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HCV ELIGIBILITY SPECIALIST STAFF
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NameLgExtNumberEmailTitleCaseloadSupervisor
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Shannon Huerta 1333767-7647shannonh@hacanet.orgEligibility Specialist IIAThroughBennettDan
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Breann / Aineri1310767-7625breannsp@hacanet.orgEligibility Specialist IIBensisThroughCastro, BDan
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Dan Mosley/ Cynthia
1325767-7640danm@hacanet.orgEligibility Specialist IICastro, CThroughDeckardDan
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Michelle Rocha(SP)1344767-7656micheller@hacanet.orgEligibility Specialist IIDegolladoThroughFraustoDan
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Esperanza Olvera - Carillo
1354767-7664esperanzao@hacanet.orgEligibility Specialist IIFrazerThroughHaassDan
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AJ Gladys Valenzuela 1309767-7623gladysv@hacanet.orgEligibility Specialist IIHagenThroughIlseBre'Ann
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Heidi Swanson1328767-7665Heidis@hacanet.orgEligibility Specialist IIIngabireThroughKonigsmarkBre'Ann
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Dawn Flores(SP)1322767-7637dawnf@hacanet.orgEligibility Specialist II
Kuakumensah
ThroughMayorgaBre'Ann
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Vacant(SP)1304767-7617andreago@hacanet.orgEligibility Specialist IIMaysThroughNavaBre'Ann
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Chris Heale1324767-7639chrish@hacanet.orgEligibility Specialist IINavarreteThroughQuillensDebra
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Mariano Villarreal1329767-7643marianov@hacanet.orgEligibility Specialist IIQuinnThroughRussellDebra
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Tiffaney Bonner1336767-7650tiffaneyb@hacanet.orgEligibility Specialist IIRutherfordThroughStrawDebra
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Debra /Mark(SP)1326767-7641debrac@hacanet.orgEligibility Specialist IIStrayerThroughWalkerDebra
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Daniel Ramones1321767-7636danielra@hacanet.orgEligibility Specialist IIWallThroughZDebra
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Delechia Brown1342767-7653delechiab@hacanet.orgHousing Transfer SpecialistAThroughZBre'Ann
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Chris Crowder1320767-7635chrisc@hacanet.orgInformation Desk and Transfer Assist / Outgoing PortabilityBre'Ann
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Criselda Sanchez(SP)1331767-7645criseldas@hacanet.orgFinancial SpecialistDiane
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SPECIAL PROGRAMS STAFF
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NameLgExtNumberEmailTitleSupervisor
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Alexandria Smith 1334767-7648alexandrias@hacanet.orgSpecial Programs CoordinatorRachel
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Latoya Mize1348767-7660latoyam@hacanet.orgSpecial Grants CoordinatorChelsea
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Jazmin Padron1306767-7619chelsear@hacanet.orgSpecial Programs CoordinatorChelsea
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Rachel/ Vacant1323767-7658rachelp@hacanet.orgSpecial Programs CoordinatorRachel
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Adela Cisneros 1317767-7632adelac@hacanet.orgSpecial Programs CoordinatorRachel
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Kristin Pedersen1343767-7655kristinp@hacanet.orgHUD-VASH CoordinatorA through KRachel
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Ashley Walker2150767-7793ashleyw@hacanet.orgHUD-VASH CoordinatorL thorugh ZRachel
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Shawntay Williams1343767-7655shawntayw@hacanet.org FSS Coordinator - HCV ProgramBecky
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Alejandra Morales 767-7765alejandram@hacanet.orgFSS Coordinator - HCV ProgramBecky
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Lisa Marie Garcia1332767-7646lisamg@hacanet.orgFSS Coordinator - HCV ProgramBecky
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Andrea Smith3408589-7532andreas@hacanet.orgFSS Coordinator - HCV ProgramBecky
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Nancy Green1352767-7663nancygr@hacanet.orgLandlord Outreach / Tenant LiaisonDylan
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Chris Crowder1320767-7635chrisc@hacanet.orgInformation Desk and Transfer AssistDylan
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Hopie Soto(SP)1303476-6826hopies@hacanet.orgAssisted Housing ReceptionistDylan
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Claudia Richter
(SP)1337476-6825claudiar@hacanet.orgAdministrative AssistantDylan
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FREQUENTLY USED CONTACTS
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* Key Bank 800# Client's (Debit Card)1-866-295-2955The client’s User id /SSN/ client number is 999+ 6 digit Entity ID
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* Landlord Outreach Email:landlord@hacanet.orgNew owner information and documentation, partner portal, general questions.
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* Owner Rent Requests:HACANET.ORGFor request rent increases only. Inspection replies should be sent to HQS staff.
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* FSS Interest formhacafss@hacanet.orgThe email for clients to get the electronic FSS Interest form
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* Portability Email:Portability@hacanet.orgAll portability inquiries should be sent here.
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* PIC/EIV Technical Assistance1-888-245-4860Pic password reset, EIV amd PIC website issues
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* (SP) = Spanish Speaker
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