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Updated: 11-13-2025
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Housing Authority of the City of Austin
Department of Assisted Housing
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1124 South IH35, Austin, TX 78704
* Office: (512) 477-1314		* HCV Office Fax (512) 494-0686
* HQS Office Fax : 512-478-8516		Schedules
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HOUSING CHOICE VOUCHER PROGRAM
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NameLgExtNumberEmailTitle
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1Laura Bodai1300767-7675laurab@hacanet.orgVice President of Assisted Housing
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2Joseph Robredo Jr.(SP)1318767-7633josephr@hacanet.orgDirector of The Housing Choice Voucher Program
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3Dylan Shubitz1307767-7621dylans@hacanet.orgDirector of Special Programs and Intake
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4Tiffaney Bonner1341767-7809tiffaneyb@hacanet.orgCompliance Manager of Intake
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5Analicia Bazan1338767-7717analicab@hacanet.orgAssistant Compliance Manager- Special Programs
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6Chelsea Rolfzen1305767-7618chelsear@hacanet.orgProject-Based Voucher (PBV) Manager.
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7Becky Summersett(SP)1347767-7659beckys@hacanet.orgFamily Self-Sufficiency Program Manager
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8Heidi Swanson1312767-7627Heidis@hacanet.orgAssistant Compliance Manager - Housing Choice Voucher Program
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9Dan Mosley1362767-7667danm@hacanet.orgCompliance Manager - Housing Choice Voucher Program
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Debra Collins-Aldridge
1308767-7622debrac@hacanet.orgCompliance Manager - Housing Choice Voucher Program
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11Rachel Pound1301767-7615rachelp@hacanet.orgSpecial Programs Manager
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Aneka Phillips1330767-7644anekap@hacanet.orgAssistant Compliance Manager - Housing Choice Voucher Program
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Darby Ray1349767-7642darbyr@hacanet.orgAssistant Compliance Manager - Housing Choice Voucher Program
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Michael Brady1339767-7602michaelb@hacanet.orgData Manager and Trainer
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HCV ELIGIBILITY SPECIALIST STAFF
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NameLgExtNumberEmailTitleCompliance ManagerAssistant Compliance Manager
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1Shannon Huerta 1333767-7647shannonh@hacanet.orgEligibility Specialist IIDan Mosley,
danm@hacanet.org,
(512) 767-7667		Darby Ray
darbyr@hacanet.org
(512) 767-7642
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2Aineri Fernandez(SP)1310767-7625ainerif@hacanet.orgEligibility Specialist II
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3Adela Cisneros(SP)1325767-7640adelac@hacanet.orgEligibility Specialist II
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4Cassandra Segura 1344767-7656cassandras@hacanet.orgEligibility Specialist II
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Esperanza Olvera - Carillo
(SP)1354767-7664esperanzao@hacanet.orgEligibility Specialist II
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6Chris Heale1324767-7639chrish@hacanet.orgEligibility Specialist IIDebra Collins-Aldridge
debrac@hacanet.org
(512) 767-7622		Aneka Phillips
anekap@hacanet.org
(512) 767-7644
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7AJ Gladys Valenzuela 1309767-7623gladysv@hacanet.orgEligibility Specialist II
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8Christina Reyna 1304767-7617christinare@hacanet.orgEligibility Specialist II
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9Olivia Winsman 1326767-7641oliviaw@hacanet.orgEligibility Specialist II
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10Daniel Ramones1321767-7636danielra@hacanet.orgEligibility Specialist II
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11Dawn Flores(SP)1322767-7637dawnf@hacanet.orgEligibility Specialist IITiffaney Bonner
(512) 767-7809
tiffaneyb@hacanet.org		Heidi Swanson
Heidis@hacanet.org
(512) 767-7627
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12Eddith Figueroa1329767-7643eddithf@hacanet.orgEligibility Specialist II
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13VACANT1336767-7650 Eligibility Specialist II
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14Delechia Brown1342767-7653delechiab@hacanet.orgHousing Transfer Specialist
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15Chris Crowder1320767-7635chrisc@hacanet.orgHousing Transfer Specialist
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 SPECIAL PROGRAMS STAFF
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NameLgExtNumberEmailTitleCompliance ManagerAssistant Compliance Manager
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Alexandria Smith 1334767-7648alexandrias@hacanet.orgSpecial Programs CoordinatorRachel Pound
Special Programs Manager
rachelp@hacanet.org
(512) 767-7615		Analicia Bazan
analicab@hacanet.org
(512) 767-7717
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Kristin Pedersen1343767-7652kristinp@hacanet.orgHUD-VASH Coordinator ( A-K )
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Ashley Walker2150767-7793ashleyw@hacanet.orgHUD-VASH Coordinator ( L-Z )
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Miriyha Davis1317767-7632miriyhad@hacanet.org Special Programs Coordinator
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Latoya Mize 1348767-7660latoyam@hacanet.orgSpecial Programs CoordinatorChelsea Rolfzen
Project-Based Voucher (PBV) Manager
chelsear@hacanet.org
(512)767-7618
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Jazmin Padron1306767-7619jazminp@hacanet.orgSpecial Programs Coordinator
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Shawntay Williams1345767-7708shawntayw@hacanet.orgFSS Coordinator - HCV ProgramBecky Summersett
Family Self-Sufficiency Program Manager
beckys@hacanet.org
(512) 767-7659
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Alejandra Morales1346767-7765alejandram@hacanet.orgFSS Coordinator - HCV Program
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Lisa Marie Garcia1332767-7646lisamg@hacanet.orgFSS Coordinator - HCV Program
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Andrea Smith3408589-7532andreas@hacanet.orgFSS Coordinator - HCV Program
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Nancy Green1352767-7663nancygr@hacanet.orgLandlord Outreach / Tenant LiaisonDylan Shubitz
Director of Special Programs and Intake
dylans@hacanet.org
(512) 767-7621
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Criselda Sanchez(SP)1331767-7645criseldas@hacanet.orgFinancial Specialist
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Claudia Richter
(SP)1337476-6825claudiar@hacanet.orgAdministrative Assistant
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FREQUENTLY USED CONTACTS
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* Key Bank 800# Client's (Debit Card)1-866-295-2955The client’s User id /SSN/ client number is 999+ 6 digit Entity ID
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* Landlord Outreach Email:landlord@hacanet.orgNew owner information and documentation, partner portal, general questions.
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* Owner Rent Requests:HACANET.ORGFor request rent increases only. Inspection replies should be sent to HQS staff.
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* FSS Interest formhacafss@hacanet.orgThe email for clients to get the electronic FSS Interest form
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* Portability Email:Portability@hacanet.orgAll portability inquiries should be sent here.
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* PIC/EIV Technical Assistance1-888-245-4860Pic password reset, EIV amd PIC website issues
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* (SP) = Spanish Speaker
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