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TermParent termTerm creatorEntry ID #Term sourcePrimary disciplineTerm typeFormal meaningMeaning sourceInformal meaningLike termsExample 1Example 1 ApplicationExample 2Example 2 ApplicationExample 3Example 2 Application
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Agentic AIAngshumalaAI and TechnologyArtificial intelligence systems that act with a degree of autonomy, goal-directed behavior, and initiative
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Applications of Cognitive Science in KMAngshumalaConceptual Frameworks & ModelsUsing cognitive principles to improve KM processes like retrieval, learning, memory design, and user experience.
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AutonomyAngshumalaAI and TechnologyOperates independently, making decisions and taking actions without constant human input.
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Bandura’s Social Learning TheoryRocio Sanzhttps://www.simplypsychology.org/bandura.htmlCognitive Science TheorySocial learning theory, proposed by Albert Bandura, emphasizes the importance of observing, modeling, and imitating the behaviors, attitudes, and emotional reactions of others.

Social learning theory considers how both environmental and cognitive factors interact to influence human learning and behavior.
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CEO’s Buy-in of KMAngshumalaKnowledge Governance & StrategyExecutive-level support and commitment to knowledge management initiatives, critical for cultural adoption and strategic alignment.
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Clients’ Mental MapAngshumalaCognitive & Psychological ModelsThe client’s perception and understanding of an organization’s services, products, and value proposition.
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Cognitive Aspects of KMAngshumalaCognitive & Psychological ModelsElements of knowledge management that deal with how people think, process, and recall information.
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Cognitive BiasAngshumalaCognitive Science & MemorySystematic deviations from rational judgment (CogSci, impacts KM decisions and knowledge sharing).
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Cognitive ErgonomicsAngshumalaCognitive Abilities & DynamicsThe study of how to design systems to support cognitive performance.
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Cognitive FlexibilityAngshumalaCognitive Abilities & DynamicsThe ability to switch between different mental representations or tasks.
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Cognitive Load in KMAngshumalaCognitive Abilities & DynamicsThe mental effort required to process and retain knowledge, which can impact learning and performance.
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Cognitive Load TheoryAngshumalaCognitive Science TheoryA theory explaining how cognitive load affects learning and performance.
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Cognitive Load Theory (John Sweller)Stuart Frenchhttps://practicalpie.com/cognitive-load-theory/?utm_source=chatgpt.comCognitive Science TheoryFocuses on the amount of information that working memory can hold at one time, highlighting how excessive cognitive load can impede learning and social interaction.
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Cognitive ScienceAngshumalaCognitive & Psychological ModelsThe interdisciplinary study of the mind and intelligence, involving psychology, neuroscience, linguistics, AI, philosophy, and anthropology.
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collective intentionality and social learning theoryRocio Sanzhttps://plato.stanford.edu/entries/collective-intentionality/Cognitive Science TheoryCollective intentionality is the power of minds to be jointly directed at objects, matters of fact, states of affairs, goals, or values. Collective intentionality comes in a variety of modes, including shared intention, joint attention, shared belief, collective acceptance, and collective emotion.
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Conceptual ChangeAngshumalaCognitive Science & MemoryThe process of changing one's understanding or concept of something.
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Content Management:AngshumalaKnowledge Structures & ClassificationSystematic management of digital information (important for explicit knowledge).
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Context AwarenessAngshumalaAI and TechnologyUnderstands its environment and adjusts behavior accordingly.
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DataAngshumalaFoundational ConceptsRaw, unprocessed facts (foundation in IM).
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Distributed Cognition (Ed Hutchins)Angshumalahttps://learning-theories.com/distributed-cognition-dcog.html?utm_source=chatgpt.comCognitive Abilities & DynamicsPosits that cognitive processes are not confined to an individual but are distributed across people, objects, and tools in the environment, emphasizing collaborative aspects of thinking.
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Embedding Models in KMAngshumalaAI & Knowledge AutomationModels that represent complex data as vectors in a lower-dimensional space.
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Episodic MemoryAngshumalaCognitive Science & MemoryLong-term memory for specific events and experiences.
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Evolution and Contextual Behavioral ScienceValuesJoel Muzardhttps://davidsloanwilson.world/book/evolution-and-contextual-behavioral-science-an-integrated-framework-for-understanding-predicting-and-influencing-human-behavior/Conceptual Frameworks & Models
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Exit InterviewsAngshumalaLearning & Knowledge EvolutionStructured conversations with departing employees aimed at capturing knowledge, insights, and feedback before they leave
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Explainable AI (XAI)AngshumalaAI & Knowledge AutomationAI systems designed to provide insights into their decision-making processes.
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Explicit KnowledgeAngshumalaTypes of KnowledgeCodified knowledge that can be easily documented and transferred through formal means.
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Flow Theory (Mihaly Csikszentmihalyi)Stuart Frenchhttps://online.ucpress.edu/collabra/article/10/1/92948/200116/Developments-and-Trends-in-Flow-Research-Over-40Cognitive Science TheoryThe study of flow was pioneered by Mihaly Csikszentmihalyi (1975), who initially intended to investigate people’s creativity but eventually discovered flow, a positive experience or state that occurs when one is fully absorbed in the task at hand (Beard, 2015; Csikszentmihalyi, 1990).
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Generative AI (Gen AI)AngshumalaAI and TechnologyAI capable of generating new content, such as text or images.
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Generative AI (Gen AI)AngshumalaAI & Knowledge AutomationA class of AI models capable of generating original content (text, images, etc.), useful in knowledge creation and automation.
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Hand Model of the BrainJoel MuzardCognitive & Psychological Models
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Heuristics & BiasesAngshumalaCognitive Science & MemoryMental shortcuts and systematic errors in thinking that affect decision-making.
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Hofstede's cultural dimensions theoryStuart Frenchhttps://en.wikipedia.org/wiki/Hofstede%27s_cultural_dimensions_theoryCognitive Science TheoryHofstede's cultural dimensions theory is a framework for cross-cultural psychology, developed by Geert Hofstede. It shows the effects of a society's culture on the values of its members, and how these values relate to behavior, using a structure derived from factor analysis.managerial science
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Impact of Knowledge UseAngshumalaLearning & Knowledge EvolutionThe measurable or observable effect of applying knowledge, such as improved decision-making, innovation, or efficiency.
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Incentives for Knowledge ProcessesAngshumalaKnowledge Governance & StrategyMechanisms (rewards, recognition, career benefits) designed to encourage participation in knowledge sharing, capture, and reuse.
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InformationAngshumalaFoundational ConceptsOrganized or processed data that has meaning (core to IM; bridge between data and knowledge).
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Information ArchitectureAngshumalaKnowledge Structures & ClassificationStructuring and organizing content to support usability and findability (IM, KM).
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Information OverloadAngshumalaCognitive ConceptsA situation where an individual receives too much information, making it difficult to process effectively.
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Information OverloadAngshumalaInformation ChallengesA state where the volume of information exceeds one's capacity to process it effectively, leading to reduced performance.
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Intellectual capitalAngshumalaTypes of KnowledgeThe knowledge, skills, experience, and competencies of employees.
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Intellectual CapitalAngshumalaIntellectual AssetsThe sum of all knowledge, expertise, and experience within an organization that contributes to its competitive advantage.
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interpersonal neurobiology (IPNB)Joel MuzardDaniel SeigelCognitive Abilities & Dynamics
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KnowledgeAngshumalaFoundational ConceptsContextualized, actionable information created through experience or learning (central to KM & CogSci).
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Knowledge AuditAngshumalaKnowledge Processes, Knowledge Governance & StrategyA systematic evaluation of an organization's knowledge assets to identify gaps and opportunities.
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Knowledge CaptureAngshumalaKnowledge ProcessesThe process of identifying, acquiring, and organizing knowledge to make it accessible for future use.
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Knowledge GovernanceAngshumalaKnowledge Governance & StrategyThe set of processes and structures used to manage knowledge within an organization.
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Knowledge GraphsAngshumalaKnowledge Structures & ClassificationA graphical representation of knowledge that connects entities and concepts.
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Knowledge Grows with UseAngshumalaLearning & Knowledge EvolutionThe idea that knowledge becomes richer and more valuable when it is applied, refined, and contextualized through repeated use.
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Knowledge HoardingAngshumalaKnowledge ProcessesThe practice of withholding or hiding knowledge from others within an organization, often due to personal or competitive reasons.
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Knowledge KeepersAngshumalaOrganizational Culture & RolesIndividuals with deep organizational knowledge, often tacit, who serve as repositories of institutional memory.
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Knowledge LanguageAngshumalaLanguage & CommunicationThe vocabulary, terms, and communication style used to discuss, document, and frame knowledge within an organization.
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Knowledge LifecycleAngshumalaKnowledge ProcessesThe stages through which knowledge passes, from creation to retirement.
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Knowledge MappingAngshumalaKnowledge ProcessesA visual representation of knowledge to identify, categorize, and connect different pieces of information.
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Knowledge RetentionAngshumalaKnowledge ProcessesThe ability of an organization to maintain and preserve its knowledge over time.
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Knowledge Science as a scienceAngshumalaKnowledge Governance & StrategyThe formal study of how knowledge is created, shared, retained, and applied using scientific methods, often integrating cognitive science, KM, and data science.
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Knowledge SeekersAngshumalaOrganizational Culture & RolesIndividuals or roles who actively look for, access, or apply knowledge to solve problems or learn.
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Knowledge TaxonomyAngshumalaKnowledge Structures & ClassificationA systematic classification of knowledge into categories to facilitate understanding and retrieval.
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Knowledge TransferAngshumalaKnowledge ProcessesThe process of sharing or disseminating knowledge from one person, group, or organization to another
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Knowledge Work AutomationAngshumalaThe use of technology to automate tasks related to knowledge management.
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Knowledge Work AutomationAngshumalaAI & Knowledge AutomationThe use of technology to automate cognitive tasks such as writing, summarizing, or retrieving knowledge.
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Learning ScienceAngshumalaLearning & Knowledge EvolutionAn interdisciplinary field that studies how people learn and how to optimize learning processes using evidence-based methods.
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Lessons LearnedAngshumalaKnowledge ProcessesDocumented insights gained from projects or operations.
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Memory RetrievalAngshumalaCognitive Science & MemoryThe process of accessing stored information from memory.
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mental model theoryRocio SanzPhilip Johnson-Laird (1983)Cognitive Science TheoryFurther developed mental model theory in his book Mental Models, linking reasoning and decision-making to internal cognitive structures.
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Mental ModelsAngshumalaCognitive & Psychological ModelsCognitive representations of how things work, used to make predictions and decisions3.
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Mentorship for Tacit Knowledge TransferAngshumalaKnowledge Transfer MechanismsA relationship where experienced individuals share experiential insights (tacit knowledge) through personal interaction.
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Mentorship vs TrainingAngshumalaKnowledge Transfer MechanismsMentorship focuses on experiential learning and guidance; training is more formal, structured, and skill-based.
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MetacognitionAngshumalaCognitive Abilities & DynamicsThe process of thinking about and reflecting on one's own cognitive processes.
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MetacognitionAngshumalaData ManagementThinking about thinking—important for reflection in knowledge practices.
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MetadataAngshumalaKnowledge Structures & ClassificationData about data—crucial for search, retrieval, and classification.
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MindsightJoel MuzardDaniel J. Siegel - WikipediaCognitive & Psychological ModelsMindsight refers to the brain's capacity for insight and empathy, allowing individuals to recognize their own emotions and the emotions of others.
For Dr. Dan Siegel, learning is about developing "mindsight," the capacity to understand and connect with one's own mind and the minds of others. This involves understanding how the mind, embodied brain, and relationships shape our development and how to enhance mental health and well-being. Siegel's perspective emphasizes the interdisciplinary nature of learning, drawing from various fields like psychology, neurobiology, and human relationships.
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Natural Language Processing (NLP) for KMAngshumalaAI & Knowledge AutomationThe use of NLP to manage and analyze knowledge in text form.
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Neural Networks & Connectionist ModelsAngshumalaAI and TechnologyAI models inspired by the structure and function of the brain.
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Neural Networks & Connectionist ModelsAngshumalaAI & Knowledge AutomationAI models inspired by the human brain's neural structure used to process complex data and recognize patterns.
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OntologyAngshumalaKnowledge Structures & ClassificationA formal representation of knowledge as a set of concepts and relationships (KM, IM, CogSci).
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Organizational LearningAngshumalaLearning and PerformanceThe process by which organizations adapt and improve based on experience and knowledge.
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Organizational LearningAngshumalaLearning & Knowledge EvolutionThe continuous process by which organizations improve through experience, reflection, and applying lessons learned
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Ownership of Individual KnowledgeAngshumalaOrganizational Culture & RolesThe notion that individuals perceive certain knowledge as personally developed or held, influencing their willingness to share.
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Pattern RecognitionAngshumalaCognitive Science & MemoryThe ability to identify patterns in data or information
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Personality psychologyJoel Muzardhttps://en.wikipedia.org/wiki/Personality_psychologyResearch DisciplinePersonality psychology is a branch of psychology that examines personality and its variation among individuals. It aims to show how people are individually different due to psychological forces.
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Prompt Engineering for KMAngshumalaAI & Knowledge AutomationThe process of crafting effective prompts for AI systems to generate relevant knowledge.
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Relational CapitalAngshumalaTypes of KnowledgeThe value derived from relationships with customers, partners, suppliers, and other external stakeholders.
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Relational frame theoryJoel Muzardhttps://en.wikipedia.org/wiki/Steven_C._HayesCognitive Science TheoryRelational frame theory (RFT) is a behavior analytic theory of human language, cognition, and behaviour. It was developed originally by Steven C. Hayes of University of Nevada, Reno[1] and has been extended in research, notably by Dermot Barnes-Holmes and colleagues of Ghent University.
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Relational Organizational CultureAngshumalaOrganizational Culture & RolesA culture emphasizing trust, collaboration, and long-term relationships, which supports knowledge sharing and community building.
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SchemaAngshumalaCognitive Science & MemoryA mental framework or concept that helps organize and interpret information.
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SECI ModelAngshumalaLearning & Knowledge Evolution, Conceptual Frameworks & ModelsA model of knowledge creation involving Socialization, Externalization, Combination, and Internalization.
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Self-Determination Theory (Deci & Ryan)Stuart Frenchhttps://selfdeterminationtheory.org/SDT/documents/2000_RyanDeci_SDT.pdf?utm_source=chatgpt.comCognitive Science TheoryA framework for understanding human motivation, emphasizing the importance of autonomy, competence, and relatedness in fostering intrinsic motivation and social engagement.
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Self-directed LearningRocio Sanzhttps://infed.org/mobi/self-directed-learning/Conceptual Frameworks & ModelsIn its broadest meaning, self-directed learning describes a process in which individuals take the initiative, with or without the help of others, in diagnosing their learning needs, formulating learning goals, identifying human and material resources for learning, choosing and implementing appropriate learning strategies, and evaluating learning outcomes. (Knowles, 1975, p. 18)
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Semantic MemoryAngshumalaCognitive Science & MemoryLong-term memory for factual information and general knowledge.
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Semantic SearchAngshumalaAI & Knowledge AutomationSearch techniques that understand the meaning of search queries.
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Situated CognitionAngshumalaCognitive Abilities & DynamicsThe idea that cognition is influenced by the context in which it occurs.
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Situated Learning and Communities of Practice (Jean Lave & Etienne Wenger)Stuart Frenchhttps://www.wenger-trayner.com/introduction-to-communities-of-practice/Learning & Knowledge EvolutionKnowledge is created and sustained within communities of practice where learning is participation in social activity, not just acquiring facts.
Key Term: Legitimate Peripheral Participation — how newcomers gradually become part of a knowledge community.
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Social Construction of Knowledgehttps://journals.aom.org/doi/abs/10.5465/AMLE.2004.13500489Conceptual Frameworks & Models
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Social Exchange Theory (Daniel Seigel)Stuart Frenchhttps://drdansiegel.com/interpersonal-neurobiology/?utm_source=chatgpt.comCognitive Science TheoryAnalyzes social interactions as exchanges where individuals seek to maximize benefits and minimize costs, influencing relationship dynamics and engagement.Legitimate Peripheral ParticipationApprenticeship
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Social Identity Theory (Henri Tajfel & John Turner)Stuart Frenchhttps://www.simplypsychology.org/social-identity-theory.html?utm_source=chatgpt.comCognitive Science TheorySuggests that a person's sense of who they are is based on their group memberships, influencing intergroup behavior and social cohesion.
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Societal Mental ModelsAngshumalaCognitive & Psychological ModelsShared cognitive frameworks or beliefs held by a society that shape understanding and behavior at a cultural level.
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Structural CapitalAngshumalaTypes of KnowledgeThe processes, systems, databases, organizational culture, and intellectual property that support employee productivity.
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Tacit KnowledgeAngshumalaTypes of KnowledgeUnspoken, intuitive, and experiential insights difficult to articulate or document, gained through personal experiences and interactions.
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Team/Group Mental ModelsAngshumalaCognitive & Psychological ModelsShared understandings among team members about tasks, roles, processes, or systems that support effective collaboration.
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Technology Mental ModelsAngshumalaCognitive & Psychological ModelsUsers’ internal understanding of how technologies work, which influences their interaction and knowledge behavior with tools.