Parameters that can be sent on various events via Webhooks

	A	B	C	D	E	F	G	H
1	Parameter	Before call	After call	After call rating menu	When taking the call	On location forwarding	The incoming call processed by AI	Description

2	Short summary	—	—	—	—	—		Short description of the call
3	Client's sentiment	—	—	—	—	—		Customer's mood during the call
4	Employee's sentiment	—	—	—	—	—		Employee mood during a call
5	General sentiment	—	—	—	—	—		General mood during the conversation
6	Recommended actions	—	—	—	—	—		Actions that AI recommends based on the results of call analysis
7	File with processing result by AI (vtt)	—	—	—	—	—		A file containing a call transcription with time codes
8	Caller's number							Number of the client who called or ordered a callback
9	Dentination number							The number connected to Ringostat that was dialed.
10	Call status	—			—	—		Call status
11	Call date							Call date and time
12	Call duration	—			—	—		Total call duration, including waiting and conversation time
13	Call type							Call type: In
14	Waiting duration	—			—	—		Waiting duration before answer
15	Conversation duration	—			—	—		Includes only the conversation duration without the waiting duration
16	Connected with	—				—		Number or SIP account who answered the call
17	Call counter							Displays call sequence number from a specific clients number.
18	Proper	—			—	—		A target call, which is defined (calculated) depending on the configurations of a target call length and a sale cycle settings
19	Repeated call	—			—	—		Repeated call from the client
20	Source							Visitor's traffic source UTM-parameter – utm_source
21	Channel							Visitor's traffic channel UTM-parameter – utm_medium
22	Campaign							Visitor's traffic campaign UTM-parameter – utm_campaign
23	Content							Ad campaign advertisement UTM-parameter – utm_content
24	Keyword							Keyword of the ad campaign advertisement UTM-parameter – utm_tеrm
25	Conversation recording	—			—	—		Link to the conversation record
26	Visitors IP							Visitors IP address
27	Google Analytics resource ID							Google Analytics resource ID
28	Unique call							Indicates whether the call is the first one from this customer's number.
29	Unique target call	—			—	—		Indicates whether the call is the first and the target one from this customer's number.
30	First proper call	—			—	—		Is this call the very first proper call from this number.
31	The number in E.164 format							Number in E.164 format (international). E.164 numbers can have up to 15 digits and are typically written with a prefix of "+".
32	Employee ID	—				—		Employee ID of your project
33	Call ID							Unique call ID at Ringostat
34	Roistat visit ID				—	—		Roistat visit ID tracker if there is active integration with Roistat.
35	Landing page	—			—	—		The first page the customer visited on your site
36	Call value	—	—		—	—	—	Call value that corresponds to the category selected by the employee
37	Numbers pool name							Numbers pool name (usually shows the source/channel to which the number is set)
38	Call category	—	—		—	—	—	Call category defined by the employee
39	Last visited page							Last page viewed before the call
40	Insertion type							Replace type: dynamic, static or CallBack
41	Custom (all tracking entities)							Custom parameters tracked on the website
42	Referrer							Address of the page from which the client came to the site
43	Call forwarding scheme name							Name of the call forwarding scheme of the number to which was dialed
44	Recording presence	—			—	—		The parameter takes a value of 0 or 1, depending on whether there is a call record.
45	Call card link	—			—	—		Call card link with description of the call
46	Call date (microseconds)							Call date unix timestamp in microseconds
47	Conversation recording (wav)	—			—	—		Link to the conversation record in WAV format
48	User agent							All data about the user's device and browser
49	Project ID							ID of your project at Ringostat system
50	Call duration in milliseconds	—			—	—		Total call duration, including waiting and conversation time
51	Forward location	—	—	—	—		—	The direction to which the call was forwarded.
52	Extension number			—		—		The additional number entered by the caller in the IVR
53	Department	—		—	—	—		The name of the department in which the employee who handled the call is located
54	Employee email	—		—	—	—		Employee email at Ringostat system
55	Employee	—		—	—	—		The name of employee who handled the call
56	Employee extension number	—		—	—	—		Employee extension number at Ringostat system
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