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Operational Objectives
What activity is planned to deliver the strategic ambitions
Overview
What does this entail
Success measures?
How will we know if we succeed?

PD Lead
GANTT/time frame
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How does it contribute to employee experience (EX) 202320242025
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Jan - MarApr-JunJul - Sep Oct- DecJan - MarApr-JunJul - Sep Oct- DecJan - MarApr-JunJul - Sep Oct- Dec
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Ambition 1 - Recruitment & employee experience
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1Undertake People Directorate Transformation programme
Programme of works to 'transform' how the PD operates. Looking at principles, digital transformation/automation/PD web content and MI. Systematic review of capabilities starting with recruitment.
EX - all
P&C Strategy KPI - 80% recruitment cycles result in a hire by September 2025
Key customer feedback improvement, to include staff survey question on 'being supported to do my job' (baseline to be established)
PD scorecard (KPIs) established aligned to strategy
Deputy Director People OperationsPrinciples and forward programmeIntranet review
Metric/scorecard
Wellbeing & Absence management processes
(incl OH provision)
Next phase tbc
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Recruitment review (including grading)
Recruitment review implementation
Inclusive recruitment review
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2Strengthen our approach to harassment and discrimination preventionIncludes policies, procedures, systems and training in relation to reporting, supporting, addressing as well as culture and L&D
EX - Inclusive Community
Survey responses/benchmark in Stress RA
Numbers reported
Staff survey metrics on trust and confidence eg % who believe reports will be acted upon
Specific metrics to be developed alongside process reviews eg speed of resolution
Director EDIPolicy finalisedSupporting provisions reviewed e.g. advisors, reporting mechanism, trainingImplementionReview and monitor
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3Review and implement approach to proactive stress management/
Support Wellbeing at Work
Includes Stress Management Risk Assessment (RA), policies and procedures, information provision & L&D activity
EX - Fulfillment & Wellbeing
P&C Strategy KPI - % staff in a year who are absent citing stress to reduce to 1% by September 2025
RA Project milestones met
Stress indicator metrics (survey)
EX measures to be included in staff survey e.g. re wellbeing, stress levels, workload, manager support
Director OE&DProcure provider for stress RA process.
Wellbeing Survey
Revised Stress Management framework
Training provision &
resources (WRS)
Implementation of Wellbeing at Work Strategy
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Stress RA process
(workload and
leadership & management)
Stress RA process
(Change & trauma)
Stress RA process
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Ambition 2 - Organisational effectiveness & capability
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4Culture shift and related capability developmentIncludes culture shift, digital capabilities, change capability, policies and guidance .
EX - All
Culture shift - measures to be included in staff survey

EX measures to be included in staff survey e.g. re through change, tools to do job
CPO
Support to digital strategy, including building digital capability & AI
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Strengthen organisational Change capability
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OCAED
Strengthen capabilities to transform educational practice & enhance inclusive digitally enabled curriculum development
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5Strengthen Leadership and Management capability
Development of L&M framework, provision of guidance and information incl intranet, L&M communications, development activities, consideration of 360 mechanism

EX - Well-led
L&M Framework developed and implemented and gap analysis against framework completed
P&C Strategy KPI - % senior roles filled by internal applicants increases to 60% by September 2025
Staff survey questions re confidence and tools to lead (managers) and how 'well led' people feel they are
Director OE&DEngagement
L&M framework development
Framework finalised & embedded
L&M development offer -
New to Management &
Management Induction
L&M development offer -
Middle Management & CoP
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6Review 'Performance management' approach and implementation of recommendationsIncludes development of competency frameworks, probation and capability processes, PDR. A key lever in culture shift and links with recruitment, progression & recognition
EX - Achievement & Progress, Personal Growth and Development, Well-led
P&C Strategy KPI - PDR take up rate 90% by September 2025
Further metrics TBC after review
Staff survey questions re usefulness of PDR and support for development
Director OE&D
Build mgmt capability in performance management.
Review of processes/approach to PDR
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Ambition 3 - Employee engagement and recognition
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7Review and implement approach to staff engagement & voice
(working with MRE)
Includes re-establishing staff survey, internal communications & engagement, intranet review - working with MRE/Comms team. Links to culture shift, performance management/communication and engagement with golden thread and L&M.
EX - Part of Something Bigger, Enabled
Staff survey project milestones
Wider programme milestones met (tbd)
Staff survey questions re communication and engagement, understanding of institutional purpose and alignment
CPO Review approach to voice with MRE. Survey procurement

New approach to Talk to VCG implemented

Launch of refreshed strategy and engagement activities
Survey designed and conducted

Post-survey feedback and engagementFeedback and engagementFeedback and engagement2025 staff survey conducted
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8Review approach to recognition - reinforcing our valuesIncludes People Awards, ACE, scheme non-financial etc
Links to L&M, performance management & culture
EX - Fulfillment & Wellbeing, Part of Something Bigger
Number of applications (ACE, PA)
Measures re inclusivity of outcomes of SAPC (TBD)
EX measures to be included in staff survey - questions re being valued, fairly rewarded
Reward & Recognition partnerReview wider approach to financial and non-financial recognitionCost of living focused benefits
UNUM dental

Car leasing
Reward strategy developmentNon-financial reward provision
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Ambition 4 - Organisational Design
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9Improve job design, succession and career progression
Includes personal growth/development i.e., career pathways, career development and organisational capacity i.e. succession/workforce planning
EX - Personal Growth & Development, Fulfillment & Wellbeing, Enabled
P&C Strategy KPI - increase % of senior roles filled by internal applicants to 60% by September 2025
Internal promotion data (incl EDI analysis)

EX measures to be included in staff survey
CPO
Review Academic Career Pathways
Academic roles review
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Review opportunities/support for
personal & career development
Implementation
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10Support Organisational ChangeIncludes changes to policies, processes, systems and structures

EX - Fulfillment and welbeing; Enabled
Delivery of new WLP model for 2024/25 academic year
EX measures to be included in staff survey
WLP proposals
WLP - quick win implementation
WLP - wider implementation
Review
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Support to campus changes (Wheatley to Headington)
Support to campus changes (Harcourt to Headington)
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Support to Strategic Transformation Programme
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