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1 | Presentation Title | Presentation Description | Presenter(s) | Presentation length | Location | ||||||||||||||||||||
2 | Session One (10:10am-11:00am) | ||||||||||||||||||||||||
3 | 1 | The Future of the Open Digital Monograph | As university finances continue to be under stress, the economics of monograph publishing have never been more challenging. And yet with new digital tools and platforms, this should be a golden age for the distribution and accessibility of university press monographs. The UNC Press has recently received a $1 million grant from the Andrew W. Mellon Foundation to develop a web-based, standardized workflow for the production of open digital editions of high-quality monographs in the field of history. Looking at the intersection of how scholars use both digital and print, this presentation offers a new way forward for sustainable and open publishing. | John Sherer (UNC Press) | 50 minutes | Grumman | |||||||||||||||||||
4 | 2 | Preparing Student Workers to Lead in Libraries and in the Community at Large | The James E. Shepard Memorial Library at North Carolina Central University benefits from student workers assisting with day-to-day library operations. This presentation describes how our librarians hire, train, coach, mentor, and prepare students to take on leadership roles in our libraries and serve as effective library advocates. Furthermore, we will outline our on-boarding process and provide anecdotal insights regarding training student workers. | Vernice Faison, Danielle Colbert-Lewis, Karen Grimwood, Eric Morris, Hafsa Murad, Jamillah Scott-Branch (NCCU) | 50 minutes | Azalea | |||||||||||||||||||
5 | 3 | Research Development and Documentation in the NC State Libraries OPEN Incubator | Librarians are always searching for new and better ways to share expertise and connect with researchers. Additionally, we are trying to infuse the research process with open principles, values, and interventions. The OPEN Incubator responds to these opportunities by providing a structured, experiential five week research development program. In May 2019 NC State Libraries OPEN Incubator invited a small cohort of researchers (undergrad - Senior Faculty) to advance a project from idea to proof-of-concept. Facilitators from the Copyright and Digital Scholarship Center and NC State University Libraries guided participants through the program introducing open research principles and offering strategies for applying those principles to produce research outputs that are FAIR—Findable, Accessible, Interoperable, and Reusable. In this session we will introduce the OPEN Incubator and share lessons from our recently completed pilot season. Participants will leave with a blueprint for developing an incubator-type program for your library. | Micah Vandegrift, Will Cross (NCSU) | 50 minutes | Dogwood | |||||||||||||||||||
6 | 4A | Preparing the Next Generation of Academic Innovators | Learning Innovation (Duke University Libraries) has recently launched the Bass Digital Education Fellowship program, in partnership with the Duke Graduate School to prepare the next generation of academic innovators. This year-long program provides graduate students with professional development in digital pedagogy, open pedagogy, and experiential learning in digital education. Our program is designed to adapt to faculty needs, solve teaching challenges, and engage multiple stakeholders in education across the academic library and across the institution. Fellows learn through a connected sequence of curricular and co-curricular activities in data visualization, digital pedagogy, digital humanities, and learning experience design. This session will highlight the program model and its core components, and share how academic libraries and education leaders can apply and implement this model in their own institutions. | Sophia Stone and Bass Digital Education Fellows (Duke) | 25 minutes | Bellflower | |||||||||||||||||||
7 | 4B | Experiential Learning: Voices of Librarians-to-Be | Academic libraries, and particularly specialized ones, often can provide a broad range of career-building opportunities to those thinking about or in the process of becoming librarians. Participants in a variety of experiences at one of UNC’s specialized libraries have ranged from teens to graduate students to recent graduates transitioning to new careers in libraries. Hear several current and recent librarians-to-be discuss their efforts to acquire hands-on practical skills, learn more about the field of librarianship, receive mentoring and career planning assistance, and participate in library meetings, events and other professional activities inside and outside of the library. Challenges include matching potential candidates with appropriate experiential opportunities tailored to their needs, while meeting Human Resources requirements and ensuring students enrolled for credit satisfy the expectations of their specific institutions and programs. To further aid in making career resources more accessible to fledgling professionals, the library also created an online guide. | Lee Richardson, Michele Clark, Shannon Delaney, Natalie Dwigans, Amanda Haddock, Barbara Rochen Renner (UNC) | 25 minutes | Bellflower | |||||||||||||||||||
8 | 5A | Implementing a New Carolina Digital Repository: Communities, Customizations, and Change | In June, the UNC University Libraries Software Development and Repository Services departments will launch the new Carolina Digital Repository (CDR) platform. The new repository will house scholarly materials in support of UNC’s Open Access policy and support many existing workflows and use cases such as student papers, OA books, and datasets. The new repository is built on Samvera’s Hyrax platform, a community-developed software solution. In this presentation, we will discuss our experience cooperating on a community-developed software project and how we worked with our local campus communities to manage changes to the existing services. We will showcase several use cases and demonstrate how we addressed their needs in new ways. Finally, we will share lessons learned and future plans for the CDR. | Rebekah Kati, Julie Rudder, Jennifer Smith (UNC) | 25 minutes | Mountain Laurel | |||||||||||||||||||
9 | 5B | Building Data Curation Capacity at Duke: The Human and Technological Infrastructure for FAIR Data | Last fall, as part of the broader rollout of a comprehensive data curation program, Duke University Libraries launched its newly retooled Research Data Repository (RDR), a platform for publishing and preserving research data produced by scholars at Duke. Developed locally using open-source technology, the RDR allows scholars to submit their data for curatorial review to a team of library staff with data expertise. Development of both the platform and curatorial workflow was engineered with a view to helping researchers make their data FAIR (findable, accessible, interoperable and reusable). After review, researchers receive a permanent Digital Object Identifier (DOI) for their data, a data citation, and assurance that their data will be made perpetually available to the scientific community. This presentation will review how we allowed our workflow and data curation best practices to guide development of the application, and how we have spent the spring semester marketing our services campus-wide. | Moira Downey, Jen Darragh, Sophia Lafferty-Hess (Duke) | 25 minutes | Mountain Laurel | |||||||||||||||||||
10 | 6A | From Shipping Crate to Exhibit Case: The Lisa Unger Baskin Collection | In April 2015, the Lisa Unger Baskin Collection arrived at the David M. Rubenstein Rare Book & Manuscript Library at Duke University. Comprising over 11,000 rare books and thousands of manuscripts, journals, ephemera, and artifacts, the Baskin Collection includes many well-known monuments of women’s history and arts as well as lesser-known works produced by female scholars, printers, publishers, laborers, scientists, authors, artists, and political activists. “From Shipping Crate to Exhibit Case” looks at the behind the scenes work of libraries through the lens of this unique collection. Staff from the departments of Technical Services, Conservation Services, the Digital Production Center, and Exhibitions will share their experience organizing, packing, describing, and conserving the collection as well as preparing the exhibit that is on display at the library until June 15, 2019. | Henry Hebert, Zeke Graves, Jessica Janecki, Yoon Kim, Laura Micham, Rachel Penniman (Duke) | 25 minutes | Wintergreen | |||||||||||||||||||
11 | 6B | Exploring Interdisciplinarity Using Animal-Centered Collections | This session will draw on NCSU Libraries collections in the areas of animal rights and welfare, landscape architecture, veterinary medicine, and zoological health to discuss the implications of interdisciplinary thinking for archival work in a variety of contexts. Collections like the ones highlighted present exciting opportunities for interdisciplinary research, advocacy, and engagement, but also challenge us to think creatively about the ways that we use them, talk about them, and present them. Those materials in particular which are concerned with inherently divisive topics, such as animal rights and welfare, present a variety of challenges related to advocacy, donor relations, and access. Presenters will discuss the challenges and opportunities afforded by interdisciplinary archives and the ways that interdisciplinary thinking has affected ongoing projects and collaborations at NCSU. | Alyssa Robinson, Eli Brown, Gwynn Thayer (NCSU) | 25 minutes | Wintergreen | |||||||||||||||||||
12 | 7A | Service Assessment Planning for the Hunt Library Dataspace | The Hunt Library Dataspace was launched in August 2018 to provide students with access to the tools and support they need to develop critical data skills and perform data intensive tasks. It is outfitted with specialized computing hardware and software and staffed by graduate student Data Science Consultants who provide drop-in support for programming, data analysis, statistical analysis, visualization, and other data-related topics. Prior to launching the Dataspace the Libraries’ Director of Planning and Research worked with the Data & Visualization Services department to develop a plan for assessing the new Dataspace services. The process began with identifying relevant goals based on NC State University and the NC State University Libraries’ strategic priorities. Next we identified measures that would assess our success in relation to those goals. This talk will describe the assessment planning process, the measures and methods employed, outcomes, and how this information will be used to improve our services and inform new service development. | Mia Partlow, Margaret Peak (NCSU) | 25 minutes | Windflower | |||||||||||||||||||
13 | 7B | Assessing User Needs with a Diary Study | How do you identify what your users actually want? This Spring, UNC Libraries’ User Experience & Assessment department conducted a diary study to better understand patrons’ behaviors and motivations when selecting places to study. Diary studies are research studies that instruct users to write diary entries about their experiences with a product or service. During this two-week period, students responded to prompts via Qualtrics surveys. This study provided insight into our users’ ideal study environment. We plan to use the results from this study to influence our redesign of the Places to Study tool: https://library.unc.edu/places/book-a-study-room/. This presentation will discuss results of the study, methods used, and how it fits into broader goals around gathering and responding to user needs in our physical spaces. We'll also discuss strategies in adapting diary studies for academic library patrons. | Todd Smith (UNC) | 25 minutes | Windflower | |||||||||||||||||||
14 | 8A | Change the Subject: Managing Problematic Metadata at TRLN Institution | Libraries have long grappled with ethical issues inherent in using authorities in our descriptive practices. While there are clear benefits to using authoritative controlled vocabularies in library metadata, the downsides, including the use of language that may be culturally insensitive or offensive, can be difficult to address. As part of the TRLN Discovery project, a technical solution for managing the search and display of non-preferred terms via the shared catalog index was developed, although guidelines for its governance and implementation have yet to be determined. This session will introduce this solution, and provide a forum for discussing the opportunities and challenges surrounding its implementation, as well as other approaches for dealing with problematic metadata. Participants should be prepared to engage in an active, informal discussion. | Maggie Dickson (Duke), Dennis Christman (Duke), Jacquie Samples (Duke), Jacob Shelby (NCSU), Kristina Spurgin (UNC), Lynn Whittenberger (NCSU) | 25 minutes | Redbud | |||||||||||||||||||
15 | 8B | Exploring and Visualizing Manuscript Metadata for Project Prioritization | In this presentation, we will share work we have done on searching and visualizing Rubenstein Library manuscript catalog records. In preparation for an upcoming project that will focus on re-processing and re-describing long-held archival collections, we wanted to develop a pool of collections that would benefit from additional description. Our goal was to identify collections that had the most likelihood to reveal the presence and agency of under-documented or traditionally marginalized people -- particularly people of color, women, and the poor -- as well as identify collections with topics that aligned with current research trends on campus. Starting with 8,000 Aleph records, we used R to clean and organize the MARC data, and then we used Excel filtering and data visualization tools to identify possible candidates for re-processing, using both the presence of MARC fields (like subject terms and item counts) and the absence (like finding aids) to prioritize collections. We will show our work so far and explain next steps in this project. | Meghan Lyon, Angela Zoss (Duke) | 25 minutes | Redbud | |||||||||||||||||||
16 | Session Two (11:10am-12:00pm) | ||||||||||||||||||||||||
17 | 1 | “This form… is it read by a human?”: Leveraging Customer Insights to Enhance Request Services | Library staff have a great deal of anecdotal knowledge of the problems and points of confusion patrons encounter, but turning that knowledge into useful data can be a challenge. In a high volume service environment, we often focus on completing transactions and neglect to look at the larger picture of repeated and related opportunities to improve the Libraries’ products and services. As part of an initiative to improve the user experience of our request services, NCSU Libraries spent three weeks in fall 2018 recording observations of patron interactions related to requested items at all service points in the libraries using a framework developed at the Libraries called a Service Insight Cycle. By collecting observations and examples, customer journey mapping, and soliciting ideas from stakeholders across the Libraries, we addressed root causes and identified potential solutions that would improve resource sharing services for our users. | Ashley Morrison, Mia Partlow (NCSU) | 50 minutes | Azalea | |||||||||||||||||||
18 | 2 | Diversity, Equity and Sara Ahmed | This presentation will draw from the scholarship of Sara Ahmed, feminist writer and independent scholar whose work critically addresses the ways in which diversity, equity, and inclusion (DEI) function in institutions of higher education. Using scenarios from Ahmed's blog, presenters seek to generate a deep discussion with workshop attendees on how diversity committees and initiatives and subsequent (non)responses from administration affect and shape the institutionalization of DEI in their libraries. Presenters will use these resources to focus the conversation on problem solving and strategies for building support for diversity work in our local contexts as well as in libraries across the Triangle.” | Ciara Healy (Duke), Leah Kerr (Duke), Brandi Tuttle (Duke), Monica Figueroa (UNC) | 50 minutes | Dogwood | |||||||||||||||||||
19 | 3A | What’s Happening in Copyright: Blackbeard, Music Modernization and More | Presenters from Duke, NCSU, and UNC-Chapel Hill will discuss copyright issues and news in the Triangle and beyond. Topics will include recent cases, such as litigation over footage of the pirate Blackbeard’s sunken ship; legislative updates, such as the Music Modernization Act; and the upcoming Library Copyright Institute. | Anne Gilliland (UNC), Will Cross (NCSU), David Hansen (Duke), Arnetta Girardeau (Duke) | 25 minutes | Redbud | |||||||||||||||||||
20 | 3B | Planning for Plan S: Possible Impacts on Libraries and Publishers | Plan S, a national research funder open access policy birthed in Europe last year, continues to have effects in and around the academic research community. Since its announcement, various stakeholder groups have expressed feelings and opinions ranging from full-throated support to vehement denial. Researchers funded by Plan S-signatories are the most directly impacted group, but there are not-insignificant ripples that could influence decisions of tangentially connected organizations like libraries and university presses. This session will address the possible impact on our two representative organizations and will also hope to offer some clarity about what role Plan S is playing in the current conversation about open, equitable, and public access to academic knowledge. The co-presenters align and diverge on different aspects of the Plan’s intentions and methods, and we hope to play out a productive discussion between ourselves and with participants. Attendees will leave with a grasp of what Plan S is, what it represents in the academic publishing industry, and what they might do at the local or regional level to prepare or preempt these kinds of funder-led open policies. | Micah Vandegrift (NCSU), Allison Belan (Duke University Press) | 25 minutes | Redbud | |||||||||||||||||||
21 | 4A | Tools for annotations of IIIF resources | This presentation will discuss two open source tools for creating and using annotations on IIIF resources. One of these tools allows users to create annotations without requiring institutional resources or an installed IIIF annotation server. The second tool is a JavaScript library for displaying and using annotations of IIIF resources. The library allows for the use of annotations for display and storytelling purposes. This rich display of annotations demonstrates the reuse value of annotations and provides the opportunity for new forms of scholarly output. This presentation will introduce annotations, demonstrate the low barrier of entry to using the tools, challenges around creating and using annotations of IIIF resources from multiple data models, potential use cases, future development opportunities, and issues of using annotations as scholarly output. | Niqui O'Neill (NCSU) | 25 minutes | Mountain Laurel | |||||||||||||||||||
22 | 4B | Taking the Plunge: Deep Learning in Libraries | Deep learning has become ubiquitous in our everyday life. It powers our social networks, search engines, self driving cars, digital assistants, smartphones, and more. We will provide an overview of what deep learning is, how it works, and its applications inside and outside of libraries. We’ll share our experiences creating prototypes using neural networks to solve library problems and supporting researchers who are interested in using this technology. We’ll provide some grounding around the hype in this area, while demonstrating how powerful it can be, and help attendees to think about how this technology can be used at their institutions. | Kevin Beswick, Bret Davidson (NCSU) | 25 minutes | Mountain Laurel | |||||||||||||||||||
23 | 5A | TRLN Resource Sharing Services and Initiatives | TRLN Libraries have a commitment to rapid, reliable, interlibrary borrowing, to ensure users from each institution have access to the comprehensive, shared TRLN collections. In this presentation we’ll provide an overview of our services and the underlying systems that make this commitment a reality. We will also discuss the current initiatives we’re involved with both within TRLN and with the wider resource sharing community, including: the newly formed Circulation & Loan Policies Working Group and how this group will complement the Interinstitutional Resource Sharing Working group; and TRLN’s involvement with Project ReShare, a new and open approach to library resource sharing systems. | Sydney Thompson (NCSU), Geneva Holliday (UNC) | 25 minutes | Bellflower | |||||||||||||||||||
24 | 5B | On the Books: Jim Crow and Algorithms of Resistance | On the Books is one of six projects in the first cohort of Collections as Data: Part to Whole, a project funded by the Andrew W. Mellon Foundation to foster the implementation and use of collections as data. On the Books will build on the products of the IMLS-funded project Ensuring Democracy through Digital Access to create a plain-text corpus of over one hundred years of North Carolina session laws. Another major goal of the project is to use text analysis methods to identify discoverable North Carolina Jim Crow laws. This presentation will provide an overview of the project, discuss how the University Libraries has built capacity for this type of work, and outline our progress to date. | Amanda Henley, Lorin Bruckner, Matt Jansen (UNC) | 25 minutes | Bellflower | |||||||||||||||||||
25 | 6A | "Does it work?" The Library Classroom as a Laboratory | Have you ever wondered if the LibGuide you spent hours building actually makes a difference? Did the intended users actually use it? What did they think about it? These are questions I asked while working with a first-year business writing class in Spring 2019. Using the Scholarship of Teaching and Learning (SoTL) as a framework, I studied students’ perceptions of a class LibGuide, their usage, and course grades in a project called “The Efficacy of Library Research Instruction and LibGuides”. The study centers on the course-specific LibGuide I created and used in two #critlib-inspired instruction sessions. In this presentation, attendees will first be introduced to the foundations of SoTL in a library context. Findings from the study will be discussed to illustrate the unique challenges to SoTL research in libraries in addition to strategies for success. | Nancy Lovas (UNC) | 25 minutes | Windflower | |||||||||||||||||||
26 | 6B | OER Revolution: From the Library Liaison Perspective | The James E. Shepard Memorial Library (Shepard Library) at North Carolina Central University (NCCU) has committed its staff and resources to the important work of eliminating educational barriers with the incorporation of Open Educational Resources (OERs). The librarians at Shepard Library presented OERs to faculty during lunch and learn session. Faculty from the Department of Criminal Justice, Public Health, School of Education, Chemistry, Public Administration, and Social Work proceeded to utilized OERs in their courses. The library liaisons have supported faculty members in these departments as they revamped their courses using OERs and library resources. This panel discussion will detail how NCCU librarians engaged faculty after they implemented OERs in their classes and the process of helping faculty continue to utilize OERs in their courses. | Danielle Colbert-Lewis, Karen Grimwood, Ethan Margolis, Hafsa Murad, Jamillah Scott-Branch (NCCU) | 25 minutes | Windflower | |||||||||||||||||||
27 | 7A | Researching Researchers’ Research: Investigating Research Support through Two Studies | In the past year, the NC State University Libraries completed two qualitative studies using semi-structured interviews to learn about the needs of NC State researchers and the library services they value. One of these was a deep dive into faculty of one engineering discipline, carried out as part of the Ithaka S+R project: Supporting the Changing Research Practices of Civil and Environmental Engineering Scholars. The other was an internal initiative that examined student and faculty researchers across multiple disciplines. In this presentation, we will share some of our findings from both studies including challenges that were common to researchers across disciplines as well as needs uncovered that were unique to particular disciplines or researcher types. | Bertha Chang, Colin Nickels (NCSU) | 25 minutes | Wintergreen | |||||||||||||||||||
28 | 7B | Research Tracks: Uniting Cross-Sectional Needs of Researchers | Researchers expect little to no learning curve in discerning how our library can support their workflows and needs. Yet, we repeatedly find that they are unaware of the fullest scope of what we have to offer them in terms of collections, spaces, instruction, technology, events, and expertise. We embarked on a two year effort to discover researcher needs and map them to existing or potential new library services. The result of this process was the development of Research Tracks: simple, defined paths through our portfolio of services that can help catalyze integration of library assets into the research enterprise. We discovered myriad researcher needs that touch different parts of the library and yield insights for how to better expose researchers to library services and assets that span collections, spaces, instruction, technology, events, and expertise. This talk highlights some of our Research Tracks and discusses how NC State intends to tie these together into outreach objects for researchers. | Colin Nickels, Hilary Davis (NCSU) | 25 minutes | Wintergreen | |||||||||||||||||||
29 | Lightning Talks (1:30pm-2:20pm) | ||||||||||||||||||||||||
30 | 1 | Semi-Structured Interviews: Why You Should Use This Essential Method to Understand Your Users | Semi-structured interviews are a qualitative social-science research method that emphasizes capturing a deep understanding of the subject and generates deep qualitative data. This conversational style interview can be very effective in encouraging our users to speak candidly about our services and resources without presupposing answers. While librarians often evaluate their services using surveys, it can be difficult to discover new insights or get candid feedback. By following a predetermined set of open-ended questions, the interviewer guides the focus of the conversation while encouraging the participant to reveal their values, knowledge, or experience. This talk briefly describes the strengths of the semi-structured interview and provides next steps for getting started with this essential research method. | Colin Nickels (NCSU) | 5-6 minutes | Grumman | |||||||||||||||||||
31 | 2 | TRLN’s Data Interest Group: Who We Are and What We’re Doing | The TRLN Data Interest Group facilitates opportunities for TRLN members interested in research data to connect with resources and each other. We'll talk about our recent activities and what we have planned for the coming year. | Alison Blaine (NCSU), Lorin Bruckner (UNC), Susan Ivey (NCSU), Sophia Lafferty-Hess (Duke) | 5-6 minutes | Grumman | |||||||||||||||||||
32 | 3 | Analyzing and Visualizing Textbook Lending Data | A year ago Duke Libraries began a textbook lending program. In Spring 2019 we combined class enrollment data, circulation data, and demographics data to build Tableau dashboards to help staff explore how the new program is being used, and inform program planning and outreach for next semester. This lightning talk will discuss the various data inputs, the questions that the visualizations can answer, and how staff hope to use the data to improve next semester’s program. | Joyce Chapman (Duke) | 5-6 minutes | Grumman | |||||||||||||||||||
33 | 4 | Developing a Workflow for a Budding Bibliometrics Service | For the past few years, Duke University Medical Center Library & Archives has seen a growing number of requests for assistance with bibliometric and research impact analyses, particularly from researchers who would like to publish the results or use them as a supplement to grant applications. Reviewing co-authorship and research trends to discover potential opportunities for new research are among the top reasons why researchers across the globe, including librarians themselves, are utilizing bibliometric and research impact tools. Recently, Duke Medical Library’s Bibliometrics Team developed an internal LibGuide and workflow chart for librarians as well as a request form for researchers to help define and enhance this service at our organization. | Karen Barton, Jordan Wrigley (Duke) | 5-6 minutes | Grumman | |||||||||||||||||||
34 | 5 | Electronic Resources Management Working Group 2019 Work Plan | This talk will share the ERMWG's 2019 work plan with the rest of TRLN libraries staff and provide an opportunity for any questions from non-ERMWG members. | Virginia Martin (Duke) | 5-6 minutes | Grumman | |||||||||||||||||||
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