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Problem Statement:
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NameWhat do you know already?What don’t you know?How will you figure it out?What do you hope to learn?
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JinhuiBecause of Covid TVEA has been focusing on business assisstance for the past three yearsWhat specific task does TVEA need done to achieve the desired outcomeAsk the stakeholder through the question form we useThe specific focus of the project
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Business owners are too busyWhich channel has been the most successful Ask the SMEIf we should focus on strengthening the channel or developing a new channel
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TVEA needs more enrollmentWhat is TVEA doing to achieve the desired outcome at the momentAsk the stakeholder through the question form we useIf we should focus on helping what they are doing already, or adding to what they are doing with a different project and avoid redundancy
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If there's any webpage TVEA wants to improve for the goalAsk the stakeholder through the question form we use
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Avital
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Joe-How people enroll in BAP, how it is formated
-What the user experience is likeAsk if we can sit in in expert interviewHow we can streamline the user experience
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-What prevents enrollment What percentage/types of people see the adds but don't respond, and what their reasons are-Ask about this during the expert interview
-Ask past clients why they did enroll		Specific people who need to be encouraged to enroll
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Whether more infrastructure would be good or bad for local businesses-Check online for reasons behind infrastructural changesUnderstand who chooses not to enroll and why
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