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2 | Open Source Competency Map for Public Health Strategic Skills: This resource is a compilation of competencies needed today to be proficient in systems thinking, change management, and persuasive communication—strategic skills needed to improve community health in rapidly changing social and political environments. Professionals and educators can use these competencies to inform training, professional development, and workforce development. This is a living document that is part of an ongoing effort to build capacity in strategic skills. If you have any questions or need additional information, contact us at training@nnphi.org. For more information, please read about this resource’s development in the Summer 2019 Issue of Elevate. https://nnphi.org/building-an-open-source-competency-map-for-strategic-skills/. | |||||||||||||||||||||||||
3 | Competency Set Referenced or Standard Name | Strategic Skill Area | Competency No. | Competency Description | SYSTEMS THINKING | PERSUASIVE COMM. | CHANGE MGMT | HIGH PRIORITY BY SME | Source | |||||||||||||||||
4 | Council Core Competencies for Public Health Professionals (COL) | SYSTEMS THINKING | 8A2/8B2 | Describes public health as part of a larger inter-related system of organizations that influence the health of populations at local, national, and global levels | X | X | http://www.phf.org/resourcestools/Documents/Core_Competencies_for_Public_Health_Professionals_2014June.pdf | |||||||||||||||||||
6 | COL | SYSTEMS THINKING | 8A3 | Describes the ways public health, health care, and other organizations can work together or individually to impact the health of a community | X | X | http://www.phf.org/resourcestools/Documents/Core_Competencies_for_Public_Health_Professionals_2014June.pdf | |||||||||||||||||||
7 | COL | SYSTEMS THINKING | 8B3 | Explains the ways public health, health care, and other organizations can work together or individually to impact the health of a community | X | X | http://www.phf.org/resourcestools/Documents/Core_Competencies_for_Public_Health_Professionals_2014June.pdf | |||||||||||||||||||
12 | COL | SYSTEMS THINKING | 8A8 | Describes the impact of changes (e.g., social, political, economic, scientific) on organizational practices | X | X | X | http://www.phf.org/resourcestools/Documents/Core_Competencies_for_Public_Health_Professionals_2014June.pdf | ||||||||||||||||||
13 | COL | SYSTEMS THINKING | 8B8 | Modifies organizational practices in consideration of changes (e.g., social, political, economic, scientific) | X | X | X | http://www.phf.org/resourcestools/Documents/Core_Competencies_for_Public_Health_Professionals_2014June.pdf | ||||||||||||||||||
15 | Association of Schools and Programs of Public Health MPH Core Competency Model (ASPPH) | SYSTEMS THINKING | 1 | Identify characteristics of a system. | X | X | https://s3.amazonaws.com/aspph-wp-production/app/uploads/2014/04/Version2.31_FINAL.pdf | |||||||||||||||||||
16 | ASPPH | SYSTEMS THINKING | 2 | Identify unintended consequences produced by changes made to a public health system. | X | X | https://s3.amazonaws.com/aspph-wp-production/app/uploads/2014/04/Version2.31_FINAL.pdf | |||||||||||||||||||
17 | ASPPH | SYSTEMS THINKING | 3 | Provide examples of feedback loops and “stocks and flows” within a public health system. | X | X | https://s3.amazonaws.com/aspph-wp-production/app/uploads/2014/04/Version2.31_FINAL.pdf | |||||||||||||||||||
18 | ASPPH | SYSTEMS THINKING | 4 | Explain how systems (e.g. individuals, social networks, organizations, and communities) may be viewed as systems within systems in the analysis of public health problems. | X | X | https://s3.amazonaws.com/aspph-wp-production/app/uploads/2014/04/Version2.31_FINAL.pdf | |||||||||||||||||||
20 | ASPPH | SYSTEMS THINKING | 6 | Explain how the contexts of gender, race, poverty, history, migration, and culture are important in the design of interventions within public health systems. | X | X | https://s3.amazonaws.com/aspph-wp-production/app/uploads/2014/04/Version2.31_FINAL.pdf | |||||||||||||||||||
23 | ASPPH | SYSTEMS THINKING | 9 | Analyze the effects of political, social and economic policies on public health systems at the local, state, national and international levels. | X | X | https://s3.amazonaws.com/aspph-wp-production/app/uploads/2014/04/Version2.31_FINAL.pdf | |||||||||||||||||||
24 | ASPPH | SYSTEMS THINKING | 10 | Analyze the impact of global trends and interdependencies on public health related problems and systems. | X | X | https://s3.amazonaws.com/aspph-wp-production/app/uploads/2014/04/Version2.31_FINAL.pdf | |||||||||||||||||||
25 | ASPPH | SYSTEMS THINKING | 11 | Assess strengths and weaknesses of applying the systems approach to public health problems. | X | X | https://s3.amazonaws.com/aspph-wp-production/app/uploads/2014/04/Version2.31_FINAL.pdf | |||||||||||||||||||
28 | ASPPH | SYSTEMS THINKING | 10 | Specify multiple targets and levels of intervention for social and behavioral science programs and/or policies. | X | X | https://s3.amazonaws.com/aspph-wp-production/app/uploads/2014/04/Version2.31_FINAL.pdf | |||||||||||||||||||
31 | ASPPH | SYSTEMS THINKING | 1 | Describe the roles of, history, power, privilege and structural inequality in producing health disparities. | X | X | https://s3.amazonaws.com/aspph-wp-production/app/uploads/2014/04/Version2.31_FINAL.pdf | |||||||||||||||||||
42 | CEPH PH Knowledge | SYSTEMS THINKING | 12 | Explain an ecological perspective on the connections among human health, animal health and ecosystem health (eg, One Health) | X | X | https://storage.googleapis.com/media.ceph.org/wp_assets/2016.Criteria.pdf | |||||||||||||||||||
44 | CEPH DrPH Competencies | SYSTEMS THINKING | 14 | Design a system-level intervention to address a public health issue | X | X | https://storage.googleapis.com/media.ceph.org/wp_assets/2016.Criteria.pdf | |||||||||||||||||||
47 | CUMSPH CAHME | SYSTEMS THINKING | 1c | Recognize and analyze complex relationships | X | X | https://www.mailman.columbia.edu/sites/default/files/pdf/cahme_pamphlet_2017-2018.pdf | |||||||||||||||||||
49 | CUMSPH CAHME | SYSTEMS THINKING | 4b | Recognize, explain, and predict patterns | X | X | https://www.mailman.columbia.edu/sites/default/files/pdf/cahme_pamphlet_2017-2018.pdf | |||||||||||||||||||
59 | HLA | SYSTEMS THINKING | Utilize relevant data to critically analyze financial and organizational issues | X | X | http://www.healthcareleadershipalliance.org/directory.htm | ||||||||||||||||||||
62 | HLA | SYSTEMS THINKING | Promotes systems thinking in operations | X | X | http://www.healthcareleadershipalliance.org/directory.htm | ||||||||||||||||||||
65 | HLA | SYSTEMS THINKING | Describes the interdependency, integration, and competition among healthcare sectors | X | X | http://www.healthcareleadershipalliance.org/directory.htm | ||||||||||||||||||||
69 | HLA | SYSTEMS THINKING | Describes broad systems connections-potential impacts and consequences of decisions in a wide variety of situations both internal and external | X | X | http://www.healthcareleadershipalliance.org/directory.htm | ||||||||||||||||||||
70 | HLA | SYSTEMS THINKING | Discuss systems theory | X | X | http://www.healthcareleadershipalliance.org/directory.htm | ||||||||||||||||||||
71 | HLA | SYSTEMS THINKING | Champion systems thinking | X | X | http://www.healthcareleadershipalliance.org/directory.htm | ||||||||||||||||||||
72 | HLA | SYSTEMS THINKING | Identify how a system design accommodates business processes | X | X | http://www.healthcareleadershipalliance.org/directory.htm | ||||||||||||||||||||
73 | HLA | SYSTEMS THINKING | Manage the performance of subsystems in a manner that optimizes the whole-synergy | X | X | http://www.healthcareleadershipalliance.org/directory.htm | ||||||||||||||||||||
74 | HLA | SYSTEMS THINKING | Envision and take action to correct identified areas of potential liability | X | X | http://www.healthcareleadershipalliance.org/directory.htm | ||||||||||||||||||||
84 | HLA | SYSTEMS THINKING | Articulate the link between metrics and goals | X | X | http://www.healthcareleadershipalliance.org/directory.htm | ||||||||||||||||||||
85 | HLA | SYSTEMS THINKING | Evaluate impact on issues related to healthcare systems (e.g., customer satisfaction, patient care quality, economics, access to care, business process improvement) by using a cost-benefit analysis | X | X | http://www.healthcareleadershipalliance.org/directory.htm | ||||||||||||||||||||
86 | Systems Thinking Competencies for Health Administrators and Leaders from Health Systems Thinking: A Primer (Health Systems Thinking Competencies) | SYSTEMS THINKING | Envisions the big picture | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
89 | Health Systems Thinking Competencies | SYSTEMS THINKING | Seeks out and understands the health (e.g., public and community) and healthcare system interrelationships within the system at any level. | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
90 | Health Systems Thinking Competencies | SYSTEMS THINKING | Focuses on the health system interconnections first, then the relationships, and then causes and effects of relationships. | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
93 | Health Systems Thinking Competencies | SYSTEMS THINKING | Assesses connections, disconnections, and interdependencies in a dynamic health system that is loosely networked | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
94 | Health Systems Thinking Competencies | SYSTEMS THINKING | Holds the tension of paradox and ambiguity to understand the dynamics of a system before action or making decisions prematurely | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
99 | Health Systems Thinking Competencies | SYSTEMS THINKING | Objectively understands cause-and-effect relationships across systems (e.g., departments or organizations) | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
100 | Health Systems Thinking Competencies | SYSTEMS THINKING | Seeks out data, relationships, stories, and hunches on issues between systems | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
104 | Health Systems Thinking Competencies | SYSTEMS THINKING | Applies agile thinking to anticipate or find opportunity in complex, uncertain, and ambiguous situations | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
106 | Health Systems Thinking Competencies | SYSTEMS THINKING | Analyzes, then synthesizes changes in data, behavior, and relationships as part of the natural systems dynamics, operations, or volatility of an uncertain environment | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
107 | Health Systems Thinking Competencies | SYSTEMS THINKING | Uses adaptive thinking to solve problems or shift momentum to apply sustainable solutions | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
111 | Health Systems Thinking Competencies | SYSTEMS THINKING | Changes perspective to see other points of view within a system once a view of the whole system is complete | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
115 | Health Systems Thinking Competencies | SYSTEMS THINKING | Develops new ideas, concepts, sustainable solutions, and better processes | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
117 | Health Systems Thinking Competencies | SYSTEMS THINKING | Involve critical internal and external stakeholders in decisions that have widespread impact to achieve sustainable results | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
118 | Health Systems Thinking Competencies | SYSTEMS THINKING | Anticipates not only the immediate results of actions, but also the second- and third-order effects throughout a system | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
119 | Health Systems Thinking Competencies | SYSTEMS THINKING | Applies leverage points in a complex system | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
122 | Health Systems Thinking Competencies | SYSTEMS THINKING | Identifies small actions that can make significant differences | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
123 | Health Systems Thinking Competencies | SYSTEMS THINKING | Uses systems understanding to determine what small actions can produce high-leverage sustainable results rather than quick fixes | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
125 | Health Systems Thinking Competencies | SYSTEMS THINKING | Identifies deeper causes and effects throughout the system | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
131 | Health Systems Thinking Competencies | SYSTEMS THINKING | Understands interconnections between systems and processes to develop strategy, solve problems, and make complex decisions | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
132 | Health Systems Thinking Competencies | SYSTEMS THINKING | Engages in loop or circular thinking | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
133 | Health Systems Thinking Competencies | SYSTEMS THINKING | Looks for interconnected and interdependent issues | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
134 | Health Systems Thinking Competencies | SYSTEMS THINKING | Perceives connections between multiple issues, handoffs, or whole organizations with the health ecosystem | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
136 | Health Systems Thinking Competencies | SYSTEMS THINKING | Uses circular thinking to understand the dynamic relationship between the connected parts | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
139 | Health Systems Thinking Competencies | SYSTEMS THINKING | Assesses process with a systemic view of the whole system | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
142 | Health Systems Thinking Competencies | SYSTEMS THINKING | Allocates and aligns resources (i.e., money, personnel, information, equipment, infrastructure, and environment) with strategy efficiently and effectively from a systems perspective | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
144 | Health Systems Thinking Competencies | SYSTEMS THINKING | Describes how structural issues cause change | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
147 | Health Systems Thinking Competencies | SYSTEMS THINKING | Explain to others that the complexities within the system may take a longer time to correct | X | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | |||||||||||||||||||
150 | Health Systems Thinking Competencies | SYSTEMS THINKING | Collaborates across boundaries to leverage systems and create synergy | X | X | Johnson, J.A., Anderson, D.E., & Rossow, C.C. (2018) Health systems thinking: A primer. Burlington, MA: Jones Bartlett Learning. Pg 39-42. | ||||||||||||||||||||
164 | QSEN | SYSTEMS THINKING | Value a systems approach to improving patient care instead of blaming individuals | X | X | http://www.aacnnursing.org/Portals/42/AcademicNursing/CurriculumGuidelines/Graduate-QSEN-Competencies.pdf | ||||||||||||||||||||
165 | QSEN | SYSTEMS THINKING | Engage in systems focus when errors or near misses occur | X | X | http://www.aacnnursing.org/Portals/42/AcademicNursing/CurriculumGuidelines/Graduate-QSEN-Competencies.pdf | ||||||||||||||||||||
173 | QSEN | SYSTEMS THINKING | Identify system barriers and facilitators of effective team function | X | X | http://www.aacnnursing.org/Portals/42/AcademicNursing/CurriculumGuidelines/Graduate-QSEN-Competencies.pdf | ||||||||||||||||||||
186 | PHP Competencies | SYSTEMS THINKING | Explains healthcare and public health funding mechanisms and procedures (e.g., third-party reimbursement, value-based purchasing, categorical grants, fees, taxes, budget approval process) | X | X | http://www.phf.org/resourcestools/Documents/Population_Health_Competencies_Draft6.4.pdf | ||||||||||||||||||||
194 | Key Characteristics of Health Systems Leader | SYSTEMS THINKING | Maintains an acute awareness of the current system (i.e., knowing the current workflow processes and standards in the healthcare organization) | X | X | Trbovich, P. (2014). Five ways to incorporate systems thinking into healthcare organizations. Biomedical Instrumentation & Technology, 48(2), 31-4, 36. Retrieved from http://ezproxy.cul.columbia.edu/login?url=https://search.proquest.com/docview/1566919058?accountid=10226 | ||||||||||||||||||||
195 | Key Characteristics of Health Systems Leader | SYSTEMS THINKING | Appreciates of the patterns and structures behind events | X | X | Trbovich, P. (2014). Five ways to incorporate systems thinking into healthcare organizations. Biomedical Instrumentation & Technology, 48(2), 31-4, 36. Retrieved from http://ezproxy.cul.columbia.edu/login?url=https://search.proquest.com/docview/1566919058?accountid=10226 | ||||||||||||||||||||
198 | Key Characteristics of Health Systems Leader | SYSTEMS THINKING | Identifies how system elements are linked | X | X | Trbovich, P. (2014). Five ways to incorporate systems thinking into healthcare organizations. Biomedical Instrumentation & Technology, 48(2), 31-4, 36. Retrieved from http://ezproxy.cul.columbia.edu/login?url=https://search.proquest.com/docview/1566919058?accountid=10226 | ||||||||||||||||||||
240 | ASPPH | PERSUASIVE COMMUNICATION | 2 | Describe how societal, organizational, and individual factors influence and are influenced by public health communications. | X | X | ||||||||||||||||||||
241 | ASPPH | PERSUASIVE COMMUNICATION | 3 | Discuss the influences of social, organizational and individual factors on the use of information technology by end users. | X | X | ||||||||||||||||||||
243 | CEPH - MPH Foundational | PERSUASIVE COMMUNICATION | 6 | Discuss the means by which structural bias, social inequities and racism undermine health and create challenges to achieving health equity at organizational, community and societal levels | X | X | ||||||||||||||||||||
244 | CEPH - MPH Foundational | PERSUASIVE COMMUNICATION | 14 | Advocate for political, social or economic policies and programs that will improve health in diverse populations | X | X | ||||||||||||||||||||
245 | CEPH - MPH Foundational | PERSUASIVE COMMUNICATION | 18 | Select communication strategies for different audiences and sectors | X | X | ||||||||||||||||||||
247 | CEPH - MPH Foundational | PERSUASIVE COMMUNICATION | 20 | Describe the importance of cultural competence in communicating public health content | X | X | ||||||||||||||||||||
251 | CHES | PERSUASIVE COMMUNICATION | 2.1 | Involve priority populations, partners, and other stakeholders in the planning process | X | X | ||||||||||||||||||||
252 | CHES | PERSUASIVE COMMUNICATION | 4.7 | Apply findings | X | X | ||||||||||||||||||||
253 | CHES | PERSUASIVE COMMUNICATION | 5.3 | Manage relationships with partners and other stakeholders | X | X | ||||||||||||||||||||
254 | CHES | PERSUASIVE COMMUNICATION | 5.4 | Gain acceptance and support for health education/promotion programs | X | X | ||||||||||||||||||||
259 | CHES | PERSUASIVE COMMUNICATION | 7.1 | Identify, develop, and deliver messages using a variety of communication strategies, methods, and techniques | X | X | ||||||||||||||||||||
261 | CHES | PERSUASIVE COMMUNICATION | 7.3 | Influence policy and/or systems change to promote health and health education | X | X | ||||||||||||||||||||
268 | CoL | PERSUASIVE COMMUNICATION | 3C5 | Conveys data and information to professionals and the public using a variety of approaches | X | X | ||||||||||||||||||||
269 | CoL | PERSUASIVE COMMUNICATION | 3C6 | Evaluates strategies for communicating information to influence behavior and improve health | X | X | ||||||||||||||||||||
270 | CoL | PERSUASIVE COMMUNICATION | 3C7 | Facilitates communication among individuals, groups, and organizations | X | X | ||||||||||||||||||||
271 | CoL | PERSUASIVE COMMUNICATION | 4C5 | Advocates for the diversity of individuals and populations being addressed in policies, programs, and services that affect the health of a community | X | X | ||||||||||||||||||||
273 | CoL | PERSUASIVE COMMUNICATION | 5C4 | Establishes relationships to improve health in a community | X | X | ||||||||||||||||||||
280 | CoL | PERSUASIVE COMMUNICATION | 7C13 | Motivates personnel for the purpose of achieving program and organizational goals | X | X | ||||||||||||||||||||
281 | CoL | PERSUASIVE COMMUNICATION | 7C16 | Uses performance management systems for program and organizational improvement | X | X | ||||||||||||||||||||
283 | CoL | PERSUASIVE COMMUNICATION | 8A8 | Describes the impact of changes (e.g., social, political, economic, scientific) on organizational practices | X | X | ||||||||||||||||||||
284 | CoL | PERSUASIVE COMMUNICATION | 8C4 | Collaborates with individuals and organizations in developing a vision for a healthy community | X | X | ||||||||||||||||||||
286 | CoL | PERSUASIVE COMMUNICATION | 8C10 | Advocates for the role of public health in providing population health services | X | X | ||||||||||||||||||||
287 | CDC Informaticians | PERSUASIVE COMMUNICATION | G | Communicates with elected officials, policymakers, agency staff, and the public. | X | X | ||||||||||||||||||||
290 | CDC Laboratory Professionals | PERSUASIVE COMMUNICATION | Com 2.01 | Facilitates dialogue exchange through paraphrasing and clarification of critical points | X | X | ||||||||||||||||||||
293 | CDC Laboratory Professionals | PERSUASIVE COMMUNICATION | Com 7.03 | Evaluates empathetic messaging for high-risk situations and emergencies | X | X | ||||||||||||||||||||
296 | CDC Laboratory Professionals | PERSUASIVE COMMUNICATION | Com 8.03 | Incorporates use of stories when communicating the impact of public health laboratory work | X | X | ||||||||||||||||||||
298 | CDC Laboratory Professionals | PERSUASIVE COMMUNICATION | Com 9.02 | Translates highly technical concepts using "plain talk" for media and public communications | X | X | ||||||||||||||||||||
300 | US Dept of Energy | PERSUASIVE COMMUNICATION | Oral Communication | Promotes open and honest lines of communication and cultivates a sense of unity and respect among staff | X | X | ||||||||||||||||||||
303 | US Dept of Energy | PERSUASIVE COMMUNICATION | Oral Communication | Leads discussions on a sensitive or complex subject and synthesizes staff input in a clear and concise matter | X | X | ||||||||||||||||||||
304 | FBI | PERSUASIVE COMMUNICATION | Communication | Express thoughts and ideas clearly, concisely, persuasively, and effectively orally and in writing; interpret and understand verbal or written communications; tailor the communication to the experience, exposure, or expertise of the recipient; and proactively share information with others when appropriate. | X | X | ||||||||||||||||||||
305 | FBI | PERSUASIVE COMMUNICATION | Communication | Persuade – Influence others to accept an idea or point of view; provide compelling reasons to accept a change or course of action | X | X | ||||||||||||||||||||
310 | US Dept of HHS | PERSUASIVE COMMUNICATION | Oral Communication | Tailors communication to the level and experience of the audience | X | X |