Insta360 Air Device List (form)
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TijdstempelIs the Insta360 Air working on you're phone?Phone brand? (example: Samsung, OnePlus, LG...)Phone name? (example: Zenfone3, Nexus, Galaxy S6...)RAMROMOTG SupportAndroid OS VersionPut here a description the reason it is not working on the device.Phone usb connector type
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16-2-2017 15:36:36YesAsusZenfone33GBYes6.0.1USB-C
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16-2-2017 16:56:50YesLGNexus 5X2GB32GBYes7.1.1USB-C
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16-2-2017 17:26:20NoHuaweiP8 lite2GB16GBNo5.1.1no OTG. no response from mobile.Micro USB
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16-2-2017 17:23:14NoSamsungGalaxy Note22GB16GBYes4.4.0Application has stoppedMicro USB
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17-2-2017 2:29:07YesLGV204GB64GBYes7.0.0USB-C
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17-2-2017 7:38:31YesHuaweiP9 Plus4GB64GBYes6.0.0USB-C
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17-2-2017 9:47:07YesGooglePixel XL 32GB4GB32GBYes7.1.1USB-C
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17-2-2017 10:12:45YesASUSZenfone3 4GB64GBYes6.0.1USB-C
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17-2-2017 10:22:39YesHuaweiHonor 8 4GB64GBYes7.0.0USB-C
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17-2-2017 11:52:25YesLGV204GB64GBYes7.0.0USB-C
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17-2-2017 13:40:10YesOnePlusOne3GB32GBYes6.0.1Micro USB
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17-2-2017 15:52:41YesHTCHTC 103GB64GBYes6.0.1USB-C
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17-2-2017 16:06:19YesHuaweiP9 EVA -L193GB32GBYes6.0.0Seems not support 3K videoUSB-C
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17-2-2017 21:28:11YesHuaweiP93GB32GBYes6.0.0USB-C
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18-2-2017 8:30:30YesSonyZ5 Premium Dual E68333GB32GBYes7.0.0Micro USB
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18-2-2017 8:43:36NoOnePlusOnePlus 24GB64GBYes6.0.1otg problems(maybe)USB-C
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18-2-2017 11:00:09YesSamsungGalaxy S6 Edge+4GB32GBYes6.0.1Micro USB
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18-2-2017 13:21:44YesASUSZenfone selfie3GB32GBYes6.0.1Micro USB
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18-2-2017 14:25:41YesGoogleNexus 6P3GB32GBYes7.1.1USB-C
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18-2-2017 16:18:47YesSamsungGalaxy A9 Pro4GB32GBYes6.0.1Micro USB
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19-2-2017 18:43:39YesSonyZ5 Xperia3GB32GBYes6.0.1Micro USB
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20-2-2017 2:04:06YesSamsung74GB32GBYes6.0.1
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20-2-2017 8:05:41NoOPPOR7 Plus3GB32GBYes5.1.1Apps and camera working when using Apps 1.0.1 or Below.. but not working on 1.0.2Micro USB
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20-2-2017 8:18:24YesSamsungGalaxy A9 pro4GB32GBYes6.0.1Micro USB
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20-2-2017 11:17:16YesXiaomiMi 5s3GB64GBYes6.0.1USB-C
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20-2-2017 13:24:47YesOPPOR7 Plus3GB32GBYes5.1.1Yes, if not using 1.0.2Micro USB
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21-2-2017 15:42:07YesHuaweiHonor V84GB64GBYes7.0.0no support for 3K Video
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22-2-2017 9:49:04YesHuaweiMate 94GB64GBYes7.0.0All Working Fine
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22-2-2017 14:27:14NoElephoneP90004GBYes6.0.0OTG support. Phone not recognize air cameraUSB-C
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22-2-2017 17:33:47YesSamsungS7 Edge4GB32GBYes6.0.1Work with app version 1.0.1 - have not tried 1.0.3
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22-2-2017 17:48:11NoSamsung S7 Edge4GB32GBYes7.0.0After upgrade to Android 7 Nougat, app crashes when trying to take photo. Screen is black then crashes back to home screen
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23-2-2017 15:29:43NoOnePlusOnePlus 24GB64GBYes6.0.1I don't know why it isn't working.
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24-2-2017 18:09:13NoHTCDesire 5301GB16GBNo6.0.0It seems that this phone does not support OTG, so I can't get it to work
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24-2-2017 23:36:12YesSamsungGalaxy Note 54GB32GBYes6.0.1
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25-2-2017 5:20:25YesHuaweiP9 Plus4GB64GBYes6.0.0
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25-2-2017 5:21:54NoSamsungNote 41GB32GBYes6.0.1No Connection
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25-2-2017 8:16:11YesSamsungGalaxy S52GB16GBYes6.0.1
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25-2-2017 8:22:29YesAsusZenfone 2 Laser (ZE601KL)3GB32GBYes6.0.1It works perfectly with USB-C (USB C (female) to USB 3.0(Male) then USB OTG (micro usb)
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25-2-2017 19:50:05NoOneplus24GB64GBYes6.0.1I don't no yet.
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26-2-2017 10:00:52YesOneplus 3t5GB64GBYes7.0.0RAM is actually 6gb working fine so far
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26-2-2017 14:40:33YesOPPOR73GB16GBYes5.0.0
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26-2-2017 22:21:29YesSAMSUNGNOTE 33GBYes5.01
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27-2-2017 8:32:01YesZTEAxon 74GB64GBYes6.0.1
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27-2-2017 12:42:31YesOPPOR9S4GB64GBYes6.0.1work.. but OTG must be turn on Manually on settings
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27-2-2017 21:55:08YesSamsungGalaxy Note 3Yes5.0.0
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28-2-2017 19:44:10YesSamsungGalaxy S74GB64GBYes6.0.1
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1-3-2017 17:47:11YesSamsung Galaxy S7 edge4GBYes6.0.1
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2-3-2017 12:37:46YesASUSZenfone 3 5.5"4GB32GBYes6.0.1Some time foce close and stitch error.
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2-3-2017 12:37:47YesASUSZenfone 3 5.5"4GB32GBYes6.0.1Some time foce close and stitch error.
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2-3-2017 13:19:11YesLGV104GB64GBYes6.0.0
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2-3-2017 17:50:41YesHTCHTC 104GB32GBYes7.0.0
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2-3-2017 19:05:43YesOnePlusOnePlus 35GB64GBYes7.0.0
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2-3-2017 19:41:06YesSamsung Galaxy S7 Edge4GB32GBYes6.0.1
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4-3-2017 0:22:38YesHuaweiNexus 6P3GB64GBYes7.1.1
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4-3-2017 19:30:07YesSonyXperia X3GB32GBYes7.0.0Micro USB
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4-3-2017 23:35:48YesSamsungGalax S7 EDGE4GB32GBYes7.0.0
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5-3-2017 19:50:23YesGooglePixel4GB64GBYes7.1.1
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8-3-2017 2:18:57YesOnePlus One3GB64GBYes6.0.1
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8-3-2017 3:34:36YesLGG54GB32GBYes7.0.0
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8-3-2017 5:45:57YesXiaomiMI43GB16GBYes7.0.0
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8-3-2017 16:42:42NoOneplusOneplus24GB64GBYes6.0.1No power
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8-3-2017 16:44:06YesHuaweiMate 94GB64GBYes7.0.0
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8-3-2017 17:10:13NoSonyZ3 Compact2GB16GBYes6.0.1
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9-3-2017 1:58:38YesXiaomiMi Max3GB64GBYes6.0.1
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9-3-2017 2:14:30NoOnePlusX3GB16GBYes6.0.1Insta360 always disconnecting and app crashes
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10-3-2017 23:14:53NoOneplus Oneplus 24GB64GBYes6.0.1otg enabled but it didn't switch on the camera
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11-3-2017 13:38:31YesSamsungNote 43GB32GBYes6.0.1
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12-3-2017 15:32:36YesMotorolaMoto X Pure 20153GB32GBYes6.0.0
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13-3-2017 20:10:50YesOneplus 3Yes7.1.1
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14-3-2017 10:08:18YesOneplus3T5GB64GBYes7.0.0
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16-3-2017 13:04:09YesSamsungGalaxy S74GB32GBYes6.0.1
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16-3-2017 21:19:23NoFairphoneFairphone 22GB32GBYes5.1.1App hangs on entering camera mode.
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16-3-2017 21:21:17NoGoogleNexus 42GB16GBYes5.1.1Cannot connect to camera
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16-3-2017 22:50:08YesSonyXperia X (F5121)2GB20GBYes7.0.0Micro USB works with OTG cable
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17-3-2017 11:12:01NoFairphone2Fairphone22GB32GBYes5.1.1Insta360 Air starts, says "connected" in upper yellow status bar, then "Unfortunately, Insta360 Air has stopped" appears. After that message "Insta360 Air isn't responding. Do you want to close it"
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17-3-2017 19:59:01YesSamsungGalaxy S4 (GT-I9505)2GB16GBYes5.0.0
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17-3-2017 22:36:46YesOnePlusOnePlus 3T5GB128GBYes7.1.1RAM is actually 6GB
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18-3-2017 13:11:54YesXiaomiRedmi 43GB32GBYes6.0.1(Snapdragon 625 Version)
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21-3-2017 3:12:46YesZTEAxon 74GB64GBYes6.0.1
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22-3-2017 11:55:58YesLGG5 SE (H840)3GB32GBYes6.0.1after enabling USB-Debugging and MTP mode
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25-3-2017 15:05:20YesOnePlusOnePlus 35GB64GBYes7.1.1
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25-3-2017 19:07:58YesLenovoK5 Note2GB32GBYes5.0.0
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28-3-2017 17:01:59YesASUSZenfone34GB64GBYes7.0.0
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30-3-2017 19:25:34YesSamsungNote 4Yes5.0.0App crashes frequently. About a 1/4 success rate. My micro usb port seems a bit lose so if the camera wobbles it may disconnect.
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31-3-2017 17:53:33YesMotorolaMoto z play3GB32GBYes7.0.0USB-C
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1-4-2017 10:00:45YesHuaweiMate 94GB32GBYes7.0.0USB-C
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7-4-2017 3:55:48Yessamsungs41GB2GBNo5.0.0Micro USB
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7-4-2017 21:32:21YesZTEAxon 74GB64GBYes7.1.1USB-C
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8-4-2017 10:36:59NoAlcatelOne Touch Idol 3 5.52GB32GBYes6.0.1
The led turns green and the camera gets connected. If I take a photo or pan around the camera gets disconnected.
Micro USB
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13-4-2017 22:10:45NoElephoneS32GB16GBNo6.0.0Micro USB
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25-4-2017 7:40:48YesSamsungGalaxy S84GB64GBYes7.0.0USB-C
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3-5-2017 0:32:39YesSamsungGalaxy S8+4GB64GBYes7.0.0USB-C
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3-5-2017 1:18:05YesHuaweiHonor 84GB32GBYes7.0.03K starts recording but stops at 5 seconds and doesn't saveUSB-C
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1-6-2017 19:57:56YesSamsungs8+5GB128GBNo7.1.1USB-C
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9-6-2017 16:24:06NoXiaomiNote 3 Dual NetcomYes5.1.1
These device have been tested to be incompatible by the Insta360 Team
Micro USB
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9-6-2017 16:26:17NoXiaomiRedmi ProNo6.0.0
These device have been tested to be incompatible by the Insta360 Team
USB-C
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9-6-2017 16:28:05NoHuaweiHonor 7iNo5.1.1
These device have been tested to be incompatible by the Insta360 Team
Micro USB
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9-6-2017 16:29:25NoHuaweiP8liteNo5.0.0
These device have been tested to be incompatible by the Insta360 Team
Micro USB
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