ABCDEFGHIJKLMNOPQRSTUVWXYZ
1
EMS / WATER MITIGATION DESCRIPTIONSTOOLS
2
EMERGENCY CALL Use a call script
https://drive.google.com/file/d/1KhCnUaTTY2ohi2u6SZLN4liQ4ooZXs3K/view?usp=sharing
3
METROCALL / JC (call centers back-up)
4
30 minutes response time - going to the job-site
5
6
DISPATCH TECHNICIAN set-up a account in Encircle Encircle
7
involve client by asking for photos (policyholder link) Encircle
8
9
JOB DOCUMENTATION Get Insurance information Encircle
10
Job Information Encircle
11
Plumber Info Encircle
12
HomeOwners Info Encircle
13
set-up in Trello Trello
14
15
CATEGORY AND TESTING Need to know schedule of testing Voxer - Lorena
16
F- IREGet updates about testing from Lorena Voxer - Lorena
17
L - EADCall the testing and asbestos companies to knowOutlook * RingCentral
18
A - ASBESTOS when results will be forwarded to Coast View
19
M - MOLD AND MOISTURE Call or email the home-owner and share results Outlook * RingCentral
20
E - ENVIRONMENTAL HAZARDS Check info from Trello about Testing Trello
21
S - MOKE AND ODORS Check if testing results are in Encircle and in Trello Encircle * Trello
22
23
T - ESTING Call or email the home-owner and share results
24
E - STIMATE
25
A - BATEMENT
26
27
DRYWALL
28
Cutting & Exposing Make sure damage report is uploaded in Encircle Encircle * Trello * Voxer
29
-Moisture is hidden
30
-Behind the wall
31
-Drywall refers to the WALLS
32
DRYWALL PLAN (Equipment Report)
33
Airmovers Make sure equipment report is uploaded in Encircle Encircle * Trello * Voxer
34
Dehumidifier
35
DRYWALL PLAN (Moisture Report)
36
Psychrometry (increases evaporation) Make sure moisture report is uploaded in Encircle Encircle * Trello * Voxer
37
Containment (zipwall a room)
38
39
EMS ESTIMATE Check if estimate is available in Trello Trello * QuickBooks
40
Put EMS estimate and Invoice to QuickBooksTrello * QuickBooks
41
42
CONTENTS & PERSONAL PROPERTY follow Contents Job process iCat * Trello * Voxer * Encircle
43
Pack-Out
44
Inventory
45
Catalog
46
Remove / Dispose
47
Store
48
49
CONTENTS ESTIMATE Check if estimate is available in Trello Trello * QuickBooks
50
Put Contents estimate and Invoice to QuickBooksTrello * QuickBooks
51
52
REMOVAL / DEMOLITION
53
Remove flooring
54
Remove ceiling
55
Remove walls
56
Remove all wood cabinet
57
58
DEMOLITION ESTIMATE Check if estimate is available in Trello Trello * QuickBooks
59
Put Demolition estimate and Invoice to QuickBooksTrello * QuickBooks
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100