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Brought to you by runn.io, in collaboration with Gary Ward.Continue reading: The Role of the Resource Management Office
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To use this template, please make a copy.
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RMO Charter
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The RMO Charter is a blueprint, a guiding document that outlines the operational framework of the Resource Management function.
It is designed to articulate both the value proposition and the core principles which underpin effective RM operations within the organization.

As a strategic tool, it is intended to elaborate on core concepts that empower the business to effectively navigate the complexities, challenges,
and opportunities of resource management and to align on best practices towards execution.

It should be clear, concise, well-researched and aspirational, orientating both the RM team, its stakeholders, and executive leadership.
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SectionPurpose
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Executive SummaryA succinct overview of the Charter, which emphasizes the critical role it plays in optimizing resource allocation
and driving superior business outcomes. Recommended to be one page only.
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IntroductionHistorical context for the function at the organization and/or overview of compelling research on the theme
of Resource Management.
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Vision & Mission StatementA concise vision and mission statement for the function which at glance, explains what, how, when, and why.
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Scope & ResponsibilitiesAreas of responsibility for the function following established RM methodologies, categories, and themes.
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ObjectivesA list of primary objectives which speak to the value proposition and purpose of RM.
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Resource Allocation FrameworkA systematic set of principles used to allocate, redeploy, and manage human capital efficiently.
The goal of the framework is to optimize the allocation of resources to achieve desired objectives, whether financial,
operational, or strategic. This is a core component and will be more evolved and elaborate.
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Escalation Path & SLAsA clear escalation path for prioritizations or final decisions as it relates to resource management and a well-defined list
of Service Level Agreements to hold RM accountable.
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KPIsMetrics that can be used to measure the effectiveness and impact of RM but also overall operational efficiencies
within the organization. For example, utilization, time-to-staff, rate realization, skills compliance, attrition, etc.
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Governance & Org StructureHow the function and processes are governed, the organizational reporting structure and the executive sponsor.
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