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St. Thomas Community Supports for Basic Needs
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Updated on April 16, 2021
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Please note that this document is updated regularly. We attempt to include as many services as possible; we apologize if some services have been missed. If your organization is providing basic needs services in St. Thomas and would like to be included in this document, or if you need to update the information in this document, please contact dvanzanten@stthomas.ca
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For additional information, please visit https://211ontario.ca or call 211
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Organizations are encouraged to update their information at https://211ontario.ca/contact-211-with-service-updates/
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For information on businesses which remain open, go to: https://www.establishmedia.com/p/businesses.html?m=1
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FOOD
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For information on emergency food access, go to: www.swpublichealth.ca
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For help with grocery pickup in St. Thomas, there are two local options. Go to https://www.londonvtf.ca/st-thomas.html or call (519)-615-0678
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Low income or isolated seniors 55+ can call 1 888 866 7527 (Monday to Friday 8:30 to 4:30) for grocery delivery and prepared meals
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Agency NameServices OfferedAddress/ Hours of OperationPhone NumberWebsite
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SHELTER
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Grace CafeFood and drop-in centre323 Talbot St. Monday to Saturday 7:45am to noon, closed Sundays and holidays519-860-2513http://www.thegracecafe.ca/
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Inn Out of the Cold St. Thomas-ElginShelter for those experiencing homelessness. 5:30pm to 8:30am; 135 Wellington St., St. ThomasInn: 519-637-9898; ED:519-933-9895https://www.innoutofthecoldelgin.com/
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Inn Out of the Cold St. Thomas-ElginDay Time Drop-In. Access to information and connection to community services423 Talbot Street, St. Thomas; Monday-Saturday 12noon-5pm
Sunday & holidays 8am-5pm
as aboveas above
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Psychiatric Survivors Network of Elgin (PSNE)Day Time Drop-In 701 Talbot Street, St. Thomas, 9am to 6pm daily519 631 1580
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St. Thomas Elgin Second Stage Housing
We continue to offer safe housing and support to women and their children that have left abusive situations. Additionally we continue to offer transitional supports to women that are currently in the community and seeking support to leave an abusive situation. Follow up supports continue for women that have completed our residential program.
N/A. Not open to the public at this time.519-637-2288http://www.secondstagehousing.net/
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Talbot Teen CentreFor youth up to 18, food and drink to go, a place to cool off, counselling, washrooms and access to basic suppliesDrop in Tuesday and Thursday afternoons from 1pm – 4pm(519) 631-8820www.talbotteencentre.com
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Violence Against Women Services24 hour emergency shelter45 Princess Avenue, St. Thomas519.633.0155, 1.800.265.4305http://www.vawsec.on.ca/
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Youth Homeless ProtocolFor youth experiecing homelessness/housing crisisCall 211
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YWCA St. Thomas-ElginAll of our housing team continues to support clients via phone, email, and social media apps.N/A. Not open to the public at this time.519-631-9800https://www.ywcaste.ca/
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PERSONAL CARE
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Psychiatric Survivors Network of Elgin (PSNE)Peer Support in many forms, Basic needs including washroom/shower701 Talbot Street, St. Thomas, 10am to 6pm daily519 - 631-1580http://www.psne.ca/
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Sharps ContainersSharps ContainersBehind City Hall, 230 Talbot Street, 423 Talbot Street.n/an/a
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The NamelessHot meals Tuesday, Thursday, Saturday and Sunday558 Talbot Street, St. Thomas, 6-30 pm to 9:30 pm daily226-503-3798
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TRANSPORTATION
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Community Support Services NetworkTransportation for low-income and isolated seniors (55+)Monday to Friday 8:30 to 4:301 888 866 7527
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St. Thomas TransitRides are currently free.https://www.stthomastoday.ca/2020/03/25/33160/#519-631-0001https://www.stthomas.ca/living_here/transportation/conventional_transit
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HEALTH AND MENTAL HEALTH
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Addiction Services Thames ValleyIf you require information, support or something with greater urgency, please call 519-673-3242 and follow the instructions. Staff will answer as quickly as possible Monday –Friday 10 to 3. If you have to leave a message, they will return calls ASAP within one business day. Please let them know if they can leave a message for you, or if they can contact you via email..N/A No in office service at this time. Call or check website.519-673-3242http://adstv.on.ca/
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Bible Baptist ChurchDo you need someone to talk to during this difficult time? Reach out to us.N/A. Not open to the public at this time. Please call or visit our website519-637-3434https://www.ourbiblebaptist.ca/heretohelp
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Canadian Mental Health Association (CMHA)Timely, safe and responsive listening and support for people experiencing mild to moderate distress.24/7519 601 8055 or 1 844 360 8055
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Canadian Mental Health Association (CMHA)Provides seniors (55+) with friendly weekly calls and referrals to services and social supports in their community.Mon–Fri | 8:30am–7:30pmCall 519-434-9191 ext. 2223
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Central Community Health CentreOutreach social work support
Primary care

359 Talbot St. St Thomas
Monday to Friday 8am-5pm
519-633-7989https://www.centralchc.com/
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Hospice Outreach Programs of ElginPalliative Care, Caregiver and Grief Support, Psychotherapy for individuals or families via phone, or Zoom meetingsN/A No in office service at this time. Call or check website.226-721-5901https://www.hopeinelgin.com/
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Reach OutConfidential 24/7 information, support and crisis service for people living with mental health or addictions concerns in Elgin, Oxford, Middlesex and London.24/7519-433-2023reachout247.ca
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Southwestern Public HealthPlease see website for current information.
1230 Talbot Street St. Thomas
1-800-922-0096https://www.swpublichealth.ca/
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WellkinTelephone counselling sessions. Crisis and Urgent support by phone. In person counselling by appointment. All these can be accessed by calling our main line. NEW: The Hub www.wellkin.ca/the-hubTelephone brief counselling sessions Monday to Thursday 8:30 to 4:30 and Friday 8:30 to 4:00 pm Crisis and Urgent support by phone 24/7.1.877.539.0463 or 519-539-0463https://wellkin.ca/ www.wellkin.ca/the-hub
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WIFI/TECHNOLOGY ACCESS
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St. Thomas Public Library 153 Curtis St. St. Thomas WIFI available 24/7519-631-6050https://stthomaspubliclibrary.ca/
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Thames Valley District School BoardTVDSB is working to connect students with computing devices if they do not have access to them in their homes.519-452-2000https://www.tvdsb.ca/en/our-board/covid-19-information.aspx
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EMPLOYMENT/SKILLS DEVELOPMENT
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Employment Services ElginEmployment Services Elgin provides employment counselling, resume and cover letter preparation, interview preparation and an on line job board as some of the supports for job seekers and to employers. We are currently providing services to our clients via email, phone and text. N/A No in office service at this time. Call or check website.519-631-5470https://employmentserviceselgin.ca/
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LeadsWe continue to provide employment and skills development services to our clients via email, phone, skype or using whatever virtual platform is useful for individual clients.N/A No in office service at this time. Call or check website.1-866-955-3237https://leadsservices.com/contact-us/
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St. Thomas-Elgin Social ServicesOngoing Ontario Works Benefits, emergency assistance, discretionary benefits, new intakes. Available by phone & email or utilizing the drop off box by the front doorN/A. Not open to the public at this time.519-631-9350https://www.stthomas.ca/living_here/st_thomas_elgin_social_services
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Talbot Teen CentreGuidance and counselling available. Homework help available. Please reach out via phone, email, or social media to make an appointment.Please reach out via phone, email, or social media to make an appointment.519 631 8820https://talbotteencentre.com/
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YWCA St. Thomas-ElginSettlement Services to Newcomers, English Language Classes, and Skills Training and Upgrading are all connecting with learners/clients. We are working from home, checking voicemails and emails. We are developing regular days to connect with those marginalized and living in poverty with learning and wellness check ins.N/A. Not open to the public at this time.519-631-9800https://www.ywcaste.ca/
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OTHER
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Big Brothers Big Sisters of St. Thomas-ElginWe are still taking volunteer applications and child applications; processing as far as we can until we can meet with them in person. Launched Project 'Pan' Pals to link our families with our isolated seniors in nursing homes. This project is open to everyone in the community to join us. Info on our website www.bbbselgin.org N/A No in office service at this time. Call or check website.519-633-3830https://st-thomas-elgin.bigbrothersbigsisters.ca/
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Courage for Freedom/Farmtown CanadaWe continue to provide supports to minor aged victim/survivors of human trafficking and sexual exploitation, and their families and support workers via email, tele screens and phone. We also continue to assist victim/survivors, service providers, officers, agencies with referrals, reference information and collaborate safety and exit plans and means including after care and basic needs planning. Training and Certification is reset for June 2020.N/A. Not open to the public at this time.
Office: Tuesday Thursday 519 615-2292
courageforfreeom.org
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Family and Children's Services of St Thomas and ElginWe're still operating 24 hours a day, 7 days a week. Most of our staff are working remotely but are available via phone and email. We continue to answer calls, respond to referrals and work with families and youth to ensure safety. We are open to helping in new ways with any additional needs of the community due to the current crisis . Contact for support.24 hours a day, every day at 519-631-1492 or toll free at 1-800-260-6960https://caselgin.on.ca/
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Knox Presbyterian ChurchPastoral care over the phone, online worship services, faith activities for families over the internet, graveside servicesN/A. Not open to the public at this time.519-631-2414http://knoxstthomas.ca/
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Victim Services ElginWe continue to provide supports to victims of crime or tragic circumstances over the phone only. We also continue to offer the VQRP+ Program to assist victims of specific crimes with counselling, basic necessities, cell phone and other items. Certain qualifications need to be met. N/A. Not open to the public at this time.519-631-3182https://www.victimserviceselgin.com/
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