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iNew Action labelsDescription of the actionExceptions/Notes
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DraftEditCan edit everything about the NR, including the requested name(s)
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Upgrade Priority ($100)Can upgrade the request to priority. Will charge the client an additional $100 and change the NR status to priority. This option is only available if they have not yet upgraded. Once they upgrade, it is not visible.
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Download ReceiptsRe-generates the receipt for the user so they can save it for their records. They can download it from this page. It does not send the receipt out via email. Only visible if user requested the name through the new name request app. If the client requested the name through NRO, they will not be able to see their receipt in the new Name Request app. The "RECEIPT" button will not be visible.
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Cancel and RefundCancels the Name Request, and the manual refund process is started. Client can expect the refund to be processed in approximately 7 buisness days.The manual refund process does not require involvement from examiners. An email is automatically sent to IT Ops and a process is started with Finance. Clients are warned about the expected wait time for the refund before they proceed.
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In ProgressDownload ReceiptsRe-generates the receipt for the user so they can save it for their records. They can download it from this page. It does not send the receipt out via email. Only visible if user requested the name through the new name request app.
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ApprovedEditCan edit ONLY the submission details
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Extend Expiry ($30)ONLY AVAILABLE IF WITHIN 5 DAYS OF EXPIRY, and submit count limit not reached. Auto-extends the NR 56 days, for a fee of $31.50.
The first appearance of the "Extend Expiry" button and the Expiry Extensions Remaining label occur at 12:01 am on the fifth day prior to the expiry of the approved (or conditionally approved) Name Request. Upon successful payment of the extension 1) the expiration date is extended to 12:01 on the 56th day after the original expiration date, 2) the Expiry Extensions Remaining counter is decreased by 1. After an extension is applied, the Expiry Extensions Remaining label is always displayed.
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Download ReceiptsRe-generates the receipt for the user so they can save it for their records. They can download it from this page. It does not send the receipt out via email. Only visible if user requested the name through the new name request app.
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Download ResultsResends the results of their application via email, so they can retain it for their records.
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Cancel Name RequestCancels the name, but no refund is issued to the client.
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Approved / used for [incorproation/registration number]Download ReceiptsRe-generates the receipt for the user so they can save it for their records. They can download it from this page. It does not send the receipt out via email. Only visible if user requested the name through the new name request app.
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Conditional approvalEditCan edit ONLY the submission details
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Extend Expiry ($30)ONLY AVAILABLE IF WITHIN 5 DAYS OF EXPIRY, and Reapplications Remaining is not 0/2. Auto-extends the NR 56 days, for a fee of $31.50.
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Download ReceiptsRe-generates the receipt for the user so they can save it for their records. They can download it from this page. It does not send the receipt out via email. Only visible if user requested the name through the new name request app.
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Download ResultsDownloads their resuts letter to their device, so they can retain it for their records.
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Cancel Name RequestCancels the name, but no refund is issued to the client.
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Hold (shows as In Progress)Download ReceiptsRe-generates the receipt for the user so they can save it for their records. They can download it from this page. It does not send the receipt out via email. Only visible if user requested the name through the new name request app.
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CancelledDownload ReceiptsRe-generates the receipt for the user so they can save it for their records. They can download it from this page. It does not send the receipt out via email. Only visible if user requested the name through the new name request app.

In the scenario where the payment fails, the status changes to Cancelled, then no reciept button would be available.
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Cancelled, Refund RequestedDownload ReceiptsRe-generates the receipt for the user so they can save it for their records. They can download it from this page. It does not send the receipt out via email. Only visible if user requested the name through the new name request app.
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ExpiredDownload ReceiptsRe-generates the receipt for the user so they can save it for their records. They can download it from this page. It does not send the receipt out via email. Only visible if user requested the name through the new name request app. View results (Review) - not for MVP
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Download ResultsDownloads their resuts letter to their device, so they can retain it for their records.
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RejectedEditCan edit ONLY the submission details
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Download ReceiptsRe-generates the receipt for the user so they can save it for their records. They can download it from this page. It does not send the receipt out via email. Only visible if user requested the name through the new name request app.
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Download ResultsDownloads their resuts letter to their device, so they can retain it for their records.View results (Review) - not for MVP
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INCORPORATE NOW
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implemented, but need to remove
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To add, but post MVP
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Commented out for now, will be added back in later
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LEGACY STATUSES
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