ABCDEFGHIJKLMNOPQRSTUVWXYZ
1
Feature NameDescriptionResearch Supporting It
2
P1: Must-HaveAccount CreationUser registration, sign in, and account page so the user can access all their relevant and specific data such as previous purchases.Secondary research, competitor analysis: tool for generating a user base and loyalty
3
Customer Service OptionsAccess to live chat, email and phone contact to address any user need or concernsUser Interviews, competitor analysis
4
Brand HistoryUser learns about the brand and how it came to beCompetitor analysis
5
Budget FriendlyPricing that accommodates the masses; increase in returning customersSecondary research, user interviews, competitor analysis
6
Responsive WebsiteIt allows users to view your website on different devices- laptop, ipad and mobileSecondary research, competitor analysis: tool for generating a user base and loyalty
7
Consistant Stock ReplenishmentDescreases customer frustration and deminishing the idea of shopping elsewhereUser Interviews
8
Search BarA visible search bar allows customers to do their own search of specific itemsSecondary research, competitor analysis
9
Shopping CartAllows customers to monitor the amount of things going in there cart while shoppingCompetitor analysis, user interviews
10
Alternative Payment OptionsOptions like Afterpay, Klarna, and Apple payUser interviews, secondary research, competitor analysis
11
Quality Product Good quality product material so they hold up longer User interviews, secondary research, competitor analysis
12
Expanded Size RangeGain a broader range of customers shopping on the site User interviews, secondary research, competitor analysis
13
Customer ReviewsDetailed customer reviews can help with decision makingUser interviews, competitor analysis
14
Product DescriptionLet's the customers understand what they are buying with it comes to measurements fabric etcCompetitor analysis
15
Effective Filter SystemTo allow users to view items by price, color, size, and or style, etcUser interviews, competitor analysis
16
Accurate Size GuideA size chart for customers to reference with body measurement informationUser interviews
17
P2: Nice to haveWishlistCustomers can save items that they love for later without adding them to the cart and then keep browsingCompetitor analysis
18
Newsletter Email sign up for exclusive deals, early access,etcCompetitor analysis
19
Loyalty Reward CardThis card is for making purchase and earning reward pointsUser interviews, secondary research, competitor analysis
20
Social Media AccountsThe brand stays relevant to the users; posting new arrivals, sales, etcCompetitor analysis
21
Video with Product movementCustomers have the abilitty to see movement and how products look on someoneUser interviews, competitor analysis
22
In-Stock notificationsCustomers have the change to choose whether or not they want to be notified the exact time a specific out of stock item becomes availableUser interviews, competitor analysis
23
Guest CheckoutThe option to checkout without having to sign in as returning customerSecondary research, competitor analysis
24
Return and Shipping Free returns paid by the brand and free shipping above a certain purchase amountUser interviews, competitor analysis
25
Sales and promotional discountsSales for holidays, seasonal sales, first time shopper discountsUser intreviews, competitor analysis
26
P3: Surprising and delightfulAccessibilityFor language and currency changesSecondary research, competitor analysis
27
Flash SalesRandom one day exlusive sales; good for increasing sales User interviews, competitor analysis
28
"Similar Items" OptionWhen looking at an item in depth, theres an option below with similar items for further browsing if the user chooses tooCompetitor analysis
29
Find Your Size A more in depth way to figure out your size providing height, wieght and fit comfortUser interview, competitor analysis
30
Product Quick PreviewA hover feature or icon that shows a preview of item before clicking on itSecondary research, competior analysis
31
Models of Different SizesProduct images showcasing models of different sizes modeling the itemsUser interviews, secondary research, competitor analysis
32
P4: Can come laterMobile AppAn app for alternative option for shopping the brand and convenienceSecondary research, competitor analysis
33
Career PageAn option for customers to view job opportunities within the companyCompetitor analysis
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100