ABCDEFGHIJKLMNOPQRSTUVWXY
1
CountryHotel/PropertyGeneral CommentsSpecial PromosSpecial Cancellation & Payment PoliciesOfficial Statements
2
ArgentinaRecoleta Grand HotelInternational Restrictions:
*Borders and travel: Borders remain open for departure. Limited direct commercial flights are operating. With effect from 30 October nationals and residents of neighbouring countries only can enter Argentina to visit the Metropolitan Area of Buenos Aires for tourism purposes. The borders remain closed and entrance prohibited for americans, canadians and other countries from Europe, Asia and Africa. Entry will only be allowed through the Port of Buenos Aires (Buquebus Terminal) and through Ezeiza International Airport in the Province of Buenos Aires. Those who qualify will have to present a negative COVID-19 PCR test taken within 72 hours prior to boarding, have medical insurance with comprehensive cover for coronavirus and quarantine for 10 days. For further information on requirements, or to check whether you qualify, contact your airline and Argentine Immigration.

Internal Restrictions:
*Moving around in Argentina: Argentina’s social distancing measures have been extended until further notice. Also, effective January 7th, 2021 the government has implemented national night-time curfew (from 11 pm to 6 am) to reduce Covid-19 infections.
NoN/A
3
Iguazu Grand Resort"International Restrictions:
*Borders and travel: Borders remain open for departure. Limited direct commercial flights are operating. With effect from 30 October nationals and residents of neighbouring countries only can enter Argentina to visit the Metropolitan Area of Buenos Aires for tourism purposes. The borders remain closed and entrance prohibited for americans, canadians and other countries from Europe, Asia and Africa. Entry will only be allowed through the Port of Buenos Aires (Buquebus Terminal) and through Ezeiza International Airport in the Province of Buenos Aires. Those who qualify will have to present a negative COVID-19 PCR test taken within 72 hours prior to boarding, have medical insurance with comprehensive cover for coronavirus and quarantine for 10 days. For further information on requirements, or to check whether you qualify, contact your airline and Argentine Immigration.

Internal Restrictions:
*Moving around in Argentina: Argentina’s social distancing measures have been extended until further notice. Also, effective January 7th, 2021 the government has implemented national night-time curfew (from 11 pm to 6 am) to reduce Covid-19 infections."
NoN/A
4
Panoramic Grand"International Restrictions:
*Borders and travel: Borders remain open for departure. Limited direct commercial flights are operating. With effect from 30 October nationals and residents of neighbouring countries only can enter Argentina to visit the Metropolitan Area of Buenos Aires for tourism purposes. The borders remain closed and entrance prohibited for americans, canadians and other countries from Europe, Asia and Africa. Entry will only be allowed through the Port of Buenos Aires (Buquebus Terminal) and through Ezeiza International Airport in the Province of Buenos Aires. Those who qualify will have to present a negative COVID-19 PCR test taken within 72 hours prior to boarding, have medical insurance with comprehensive cover for coronavirus and quarantine for 10 days. For further information on requirements, or to check whether you qualify, contact your airline and Argentine Immigration.

Internal Restrictions:
*Moving around in Argentina: Argentina’s social distancing measures have been extended until further notice. Also, effective January 7th, 2021 the government has implemented national night-time curfew (from 11 pm to 6 am) to reduce Covid-19 infections."
NoN/A
5
UruguayThe Grand Punta del EsteAs of September 4th, The Grand Hotel Punta del Este has reopened its doors. However, passengers are not permitted to enter Uruguay and the country has completely closed its borders until at least January 31st, 2021.NoN/A
6
7
PeruMV ZafiroInternational Restrictions:
Commercial international travel started on 5 October within the Latin American region. Passengers need to wear a face mask and a face shield/visor and need to have proof of a negative result from a COVID-19 PCR (molecular) test taken 72 hours before the commercial flight. Passengers at the airport will need to follow strict regulations, including the mandatory use of masks and facial protectors (usually a clear plastic full-face covering) and social distancing. KLM and Air France have requested permission for a weekly repatriation flight – every Thursday from Lima to Amsterdam and every Friday to Paris.
These flights are predominantly for citizens of EU Member States plus passport holders from the UK, Norway, Liechtenstein, Iceland and Switzerland. Citizens of these countries can enter the Netherlands and continue their journey by plane or over land (train, bus, car). Airlines from Spain have also requested permission for repatriation flights. It is essential to check the rules of every country you pass through on your journey home as rules may vary from country to country and change regularly. Please follow our social media pages and those for The Netherlands, Spain and France for the latest information.

Internal Restrictions:
*Travel in Peru: On 15 March 2020, Peru announced a national State of Emergency, which has now been extended until 30 November 2020. The regulations are: • A nationwide curfew between the hours of 11pm and 4am; • A ban on the use of private cars on Sundays; • social and family gatherings and visits are prohibited; • special measures are in place for those under 12 and over 65, and people at risk; • children under 12 must stay at home. Each day they are allowed to leave their house for 60 minutes but must remain within 500 meters of their house and avoid crowded places. When outside, children must be accompanied by an adult who lives with them and maintain a two-meter social distance; • It is recommended that people over 65 and those who have underlying health conditions must stay at home, with some exceptions; risk groups must not receive visits at home and must avoid the physical contact with people who leave their home; • everyone must wear face masks outside of homes; • in addition to wearing a face mask, everyone must wear facial protectors (usually a clear plastic full-face covering) when on public transport; • there are several restrictions on the use of beaches. In Lima and Callao people will be able to access beaches from Monday to Thursday, while respecting social distance and wearing masks. From Friday to Sunday, access will only be for non-contact aquatic sports, e.g. surfing, sailing. Food and beverages will not be allowed on beaches, only water. Future changes to curfew rules will be announced by the President. If you are leaving Peru on a repatriation or commercial flight and your approved period of stay in Peru has expired during the state of emergency, your visa fine should be waived by the Immigration authorities.
*Relaxing of restrictions: The Peruvian government has approved a four-phase Economic Reactivation Plan, between May and August which involves relaxing some restrictions and reopening some industry sectors such as Industry and Mining, Construction, Trade and Tourism and Services.
This planned relaxation of industry restrictions remains under review and continues to change. Commercial international travel resumed on 5 October within the Latin American region. This will be extended to destinations up to 8 hours flight to/from Peru in November. Passengers need to wear a face mask, a face shield/visor and need to have proof of a negative result from a COVID-19 PCR (molecular) test taken 72 hours before any commercial flight. Repatriation flights to Europe are expected to continue. Please note that if passengers arrive in Peru with symptoms of COVID-19, they will be asked to self-isolate by the Peruvian authorities.
*Accommodation: Accommodation in Peru is available. IPERU, the Peruvian Tourism Information Agency, is offering details of suitable accommodation if you need them.
*Public places and services: Public places and services have started to open gradually following the relaxation of restrictions set out by the government.
Flexible Booking Conditions Special Deal, for bookings made before December 31st, 2020. Selected departures 2020, 2021 and 2022. This exclusive deal includes: Up to $1,000 International ticket rebate per person, Kids 7 to 11 years old sail for free, $50 Gift Card per person. For each booked suite we will donate $100 to Amazon Forever, a non-profit organization. Terms & Conditions: Selected departures 2020, 2021, and 2022. $1000 international ticket rebate per person for 8-days program and $700 for 5- and 4-days programs. Based on double occupancy. Children from 7 to 11 years old travel for free sharing suite with their parents. $50 Gift Card per person per program: valid for bar and boutique purchases (*Not valid for Loret jewelry brand). Flexible booking conditions: departure dates can be changed without penalty 60 days or more in advance. This offer cannot be combined with any other discounts and can be changed without notice. This offer is valid for bookings until the 31st of December 2020 and travel dates until December 31st, 2022.REVISED TERMS AND CONDITIONS FOR NEW RESERVATIONS
• Applicable to all new reservations made before June 30th, 2020.
• We offer to modify the reservation, to any date until December 31st, 2021, from the date of the confirmed reservation.
• Possibility of transferring to another Jungle Experiences cruise with full deposits deducted from the final payment. The final payment will be adjusted according to the chosen cruise, the time of year and the selected departure.
REVISED TERMS AND CONDITIONS FOR EXISTING DEPOSITS AND RESERVATIONS FULLY PAID
• We offer to postpone the reservation to any date until December 31st, 2020, on the same boat without additional charges.
• We maintain the rate without additional charges for the postponed trip if the same cruise duration and the same ship are chosen.
• Guests who have already made full payments will not be charged any fees for modifying reservation dates.
https://www.dropbox.com/sh/qcixn7zdzlqtxkf/AADIRZIL_0az6ehPuWXVy44aa?dl=0
8
MV La PerlaInterntional Restrictions:
Commercial international travel started on 5 October within the Latin American region. Passengers need to wear a face mask and a face shield/visor and need to have proof of a negative result from a COVID-19 PCR (molecular) test taken 72 hours before the commercial flight. Passengers at the airport will need to follow strict regulations, including the mandatory use of masks and facial protectors (usually a clear plastic full-face covering) and social distancing. KLM and Air France have requested permission for a weekly repatriation flight – every Thursday from Lima to Amsterdam and every Friday to Paris.
These flights are predominantly for citizens of EU Member States plus passport holders from the UK, Norway, Liechtenstein, Iceland and Switzerland. Citizens of these countries can enter the Netherlands and continue their journey by plane or over land (train, bus, car). Airlines from Spain have also requested permission for repatriation flights. It is essential to check the rules of every country you pass through on your journey home as rules may vary from country to country and change regularly. Please follow our social media pages and those for The Netherlands, Spain and France for the latest information.

Internal Restrictions:
*Travel in Peru: On 15 March 2020, Peru announced a national State of Emergency, which has now been extended until 30 November 2020. The regulations are: • A nationwide curfew between the hours of 11pm and 4am; • A ban on the use of private cars on Sundays; • social and family gatherings and visits are prohibited; • special measures are in place for those under 12 and over 65, and people at risk; • children under 12 must stay at home. Each day they are allowed to leave their house for 60 minutes but must remain within 500 meters of their house and avoid crowded places. When outside, children must be accompanied by an adult who lives with them and maintain a two-meter social distance; • It is recommended that people over 65 and those who have underlying health conditions must stay at home, with some exceptions; risk groups must not receive visits at home and must avoid the physical contact with people who leave their home; • everyone must wear face masks outside of homes; • in addition to wearing a face mask, everyone must wear facial protectors (usually a clear plastic full-face covering) when on public transport; • there are several restrictions on the use of beaches. In Lima and Callao people will be able to access beaches from Monday to Thursday, while respecting social distance and wearing masks. From Friday to Sunday, access will only be for non-contact aquatic sports, e.g. surfing, sailing. Food and beverages will not be allowed on beaches, only water. Future changes to curfew rules will be announced by the President. If you are leaving Peru on a repatriation or commercial flight and your approved period of stay in Peru has expired during the state of emergency, your visa fine should be waived by the Immigration authorities.
*Relaxing of restrictions: The Peruvian government has approved a four-phase Economic Reactivation Plan, between May and August which involves relaxing some restrictions and reopening some industry sectors such as Industry and Mining, Construction, Trade and Tourism and Services.
This planned relaxation of industry restrictions remains under review and continues to change. Commercial international travel resumed on 5 October within the Latin American region. This will be extended to destinations up to 8 hours flight to/from Peru in November. Passengers need to wear a face mask, a face shield/visor and need to have proof of a negative result from a COVID-19 PCR (molecular) test taken 72 hours before any commercial flight. Repatriation flights to Europe are expected to continue. Please note that if passengers arrive in Peru with symptoms of COVID-19, they will be asked to self-isolate by the Peruvian authorities.
*Accommodation: Accommodation in Peru is available. IPERU, the Peruvian Tourism Information Agency, is offering details of suitable accommodation if you need them.
*Public places and services: Public places and services have started to open gradually following the relaxation of restrictions set out by the government.
Flexible Booking Conditions Special Deal, for bookings made before December 31st, 2020. Selected departures 2020, 2021 and 2022. This exclusive deal includes: $200 National ticket rebate per person, Kids 7 to 11 years old sail for free, $25 Gift Card per person. For each booked cabin we will donate $50 to Amazon Forever, a non-profit organization. Terms & Conditions: Selected departures 2020, 2021, and 2022. $200 national ticket rebate per person for 7-days and 4-days programs. Based on double occupancy. Children from 7 to 11 years old travel for free sharing suite with their parents. $25 Gift Card per person per program: valid only for the bar. Flexible booking conditions: departure dates can be changed without penalty 60 days or more in advance. This offer cannot be combined with any other discounts and can be changed without notice. This offer is valid for bookings until the 31st of December 2020 and travel dates until December 31st, 2022.REVISED TERMS AND CONDITIONS FOR NEW RESERVATIONS
• Applicable to all new reservations made before June 30th, 2020.
• We offer to modify the reservation, to any date until December 31st, 2021, from the date of the confirmed reservation.
• Possibility of transferring to another Jungle Experiences cruise with full deposits deducted from the final payment. The final payment will be adjusted according to the chosen cruise, the time of year and the selected departure.
REVISED TERMS AND CONDITIONS FOR EXISTING DEPOSITS AND RESERVATIONS FULLY PAID
• We offer to postpone the reservation to any date until December 31st, 2020, on the same boat without additional charges.
• We maintain the rate without additional charges for the postponed trip if the same cruise duration and the same ship are chosen.
• Guests who have already made full payments will not be charged any fees for modifying reservation dates.
9
10
Chile
Las Torres Reserve (formerly Hotel Las Torres and Fantastico Sur)
International Restrictions:
*Entry to Chile: On 18 March 2020 the Chilean Government introduced a prohibition on entry into the country, except for Chilean nationals and foreign nationals with valid residency visas for Chile. However, if you can prove family connections with Chileans or foreigners resident in Chile, you can contact the nearest Chilean Consulate to request a ‘special permit to entry’ (Salvoconducto) prior to your travel. It is possible to transit through Chile, as long as you remain airside throughout your journey.
*Quarantine requirements: Chile has a mandatory 14-day quarantine for all arrivals. If you are travelling by air, you will be handed a health form to fill in during the flight, to hand to authorities on arrival. At the airport, you will have your temperature checked. You will also need to confirm to authorities where you will be staying during quarantine and provide details of how you will be travelling to that location (including the name of the taxi company that you are using, if relevant). Since 19 October, Chilean nationals, foreign nationals with Chilean residency and non-residents carrying a special permit of entry (salvoconducto) issued by a Chilean Consulate overseas, can request a quarantine exemption on arrival if they can show a negative PCR-test taken within 72 hours prior to arrival in Chile. This test should be completed by a recognised laboratory licensed to do such tests. If travellers do not have a negative PCR-test on arrival, the 14-day quarantine restriction from arrival date is mandatory. Travellers with quarantine restrictions also have the option to take a PCR-test in Chile. This could reduce the time spent in quarantine. This request must be arranged by the traveller on arrival. The local health authorities will need to confirm the negative PCR-test result. You should be aware that health authorities are prioritising requests based on compassionate reasons. For more details please contact the Chilean COVID Health-line 6003607777 option 0. The Chilean authorities have closed all ports to cruise liners.

Internal Restrictions:
*Travel in Chile: If you are travelling to the airport to catch a flight from one of the areas under quarantine or curfew, presenting your passport and boarding pass will permit you to cross any checkpoints. Use a recognised taxi service or airport transfer whose driver should have the requisite permissions. Chilean authorities require the use of masks in all public spaces/public transport, including the airport.
Quarantine orders and sanitary cordons are in place in Santiago and in other parts of the country. A nationwide curfew (now running between 11pm to 5am) has been in place since 22 March.
Be aware that if you wish to travel to Magallanes Region, you will need to provide proof of a negative PCR-test result given within 72 hours prior to travel. Chile is deploying a flexible approach to bringing municipal areas (called comunas) in and out of quarantine/sanitary cordons. New measures can be announced by the government at any time and come into force shortly after, although changes are typically announced every Wednesday and are applied from Fridays onwards. On 28 July, as part of the Chilean government’s step-by-step, five stage plan for the parts of Chile under quarantine orders to emerge in a phased manner from lockdown, comunas across Chile began to move from quarantine (Stage 1) into later stages. The rules on mobility in each stage are as follows: Stage 1: Quarantine. Restricted mobility; permits required for essential activity; curfew, social distancing and cordon sanitaire in place; obligatory quarantine for those over 75; prohibition of movement to secondary home. This remains the status for much of the country. Stage 2: Transition. Quarantine remains in place at weekends and bank holidays; social gatherings of no more than 10 people allowed; curfew, social distancing and cordon sanitaire in place; obligatory quarantine for those over 75; and a prohibition on movement to a secondary home. Stage 3: Preparation. Under this stage there will be no more mobility restrictions within the comuna; social gatherings capped at 50 people; curfew, social distancing and cordon sanitaire in place; obligatory quarantine for those over 75; and a prohibition on movement to a secondary home. Stage 4: Initial opening. Significant step that aims to re-open certain low risk activities and to avoid crowds and physical contact. Establishment of a new way of living: COVID MODE. Social gatherings with no more than 50 people permitted; cinemas, theatres, restaurants and cafes allowed to function at 25% capacity; restaurants and cafés allowed to open to the public at 25% capacity; gradual return to physical classes in education establishments (Education Ministry plans and health situation permitting). Curfew and cordon sanitaire dependent on local authority decision; social distancing still required; pubs and clubs remain closed; over 75’s allowed to leave their homes for 60 minutes per day; prohibition of movement to secondary home. Re-opening of borders.
Stage 5: Advanced opening. This step relies on the population becoming accustomed to activities in COVID MODE. Social gatherings with no more than 150 people permitted; cinemas, theatres, restaurants and cafes allowed to function at 75% capacity; gyms, pubs and clubs can function at 50% capacity; gradual return to physical classes in education establishments. Social distancing of 1 metre; free movement for those over 75 and movement to secondary homes allowed. The Government’s “Chile Atiende” website outlines which phase-out stage each comuna of Chile is in under the first heading (“En qué lugares de Chile hay cuarantena?”). In areas in quarantine you are only allowed to leave your residence under certain circumstances, including for medical reasons, basic services, and public services. If you need to leave your residence for food supplies or medical reasons, you must get a permit from the Comisaria Virtual. Foreigners may use their passport number to access the system. The pages are only in Spanish. Individuals that wish to pass the sanitary cordons must obtain a “Salvoconducto” permit and a“Health Passport” (“pasaporte sanitario”) (under “viajeros regionales” for residents or “viajeros regionales” for foreign visitors), at least 24 hours before.
Information on the areas of Chile that have sanitary cordons is available on the Government’s “Chile Atiende” website under the seventh heading (“Dónde hay aduanas sanitarias y cordones sanitarios?”).
Checkpoints for health inspections are in force at various points around Santiago and elsewhere. In addition to checking the health of persons passing through, these checkpoints will be used to confirm that specific individuals who have been ordered to quarantine by medical authorities are not violating their quarantine. You will need to get a “Health Passport” prior to travel and present it at any checkpoint.
*Public places and services: Chilean authorities require the use of masks in all public spaces, irrespective of what stage of the quarantine phase-out a comuna is in.
NoHotel Las Torres is applying a flexible cancellation policy which means that they are offering to reschedule trips for next season. Cancellations are under cancellation policy but special cases are going to be analyzed. All campings, hostels and cabins from Fantastico Sur are applying a flexible cancellation policy which means that they are offering to reschedule trips for next season. Cancellations are under cancellation policy but special cases are going to be analyzed. https://www.dropbox.com/scl/fi/sztveu8fcy1gef7w5fw2w/LAS-Measures-against-COVID.docx?dl=0&rlkey=tcvwqsktq9ek1helh00lkpkv3 and https://www.dropbox.com/s/b9mxdbm8diyk1uf/Fantastico%20Sur%20Official%20Statement%20-%20May%202020.pdf?dl=0
11
12
Argentina / ChileCruce AndinoArgentina and Chile governments have closed its borders until further notice. More info about Chile here: https://cl.usembassy.gov/covid-19-information/. More info about Argentina here: https://eeeuu.cancilleria.gob.ar/en/covid-19-travelling-argentinaNoFIT's are not prepaid so they're just cancelling. Groups are usually prepaid and in this case those prepaid bookings will keep the credit to rebook / reuse in the future.
13
14
Costa RicaTerranovaCosta Rican authorities on Friday, October 02nd, 2020 announced that residents of the entire United States, regardless of their State of residence, will be allowed to visit the country starting November 1.

As of October 15th, Florida, Georgia and Texas will be added to Costa Rica’s list of authorized states for U.S. tourism.

As of November 01st, the rest of the States will be cleared to travel.

Tourists wishing to enter Costa Rica via flight must comply with these requirements: • Complete the online “Health Pass” epidemiological form: https://salud.go.cr.

Show proof of a negative PCR test for the coronavirus. The sample for the test must have been taken no more than 72 hours before departure.
Obtain travel insurance. This can be either a pre-approved Costa Rican policy from https://www.ins-cr.com/ or https://www.sagicor.cr/ or an international policy that covers COVID-19 medical expenses of at least $50,000 and $2,000 for lodging.
Tourists must have remained in an authorized country for at least 14 days before travel.

Until November 1, U.S. residents must show a driver’s license or State ID indicating they live in an authorized state. As of November 1, this will no longer be necessary, as all U.S. states will be authorized.
Yes, please check the current special offers here. No refunds, they're giving credits to reschedule the trip in the upcoming 12 months (black out dates Thanksgiving 2020, Christmas 2020, New Year 2020 and Easter 2021).
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100