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2 | Project Tracker | help@sengii.com | ||||||||
3 | Activity | Actions | Description/Instructions | Status | Approx Time | Assigned to | Start date | Due on | ||
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5 | Sign Contracts | Go to your custom proposal and read and sign the Quotation and Terms of Service Agreement. | In progress | <1hr | Your association staff | |||||
6 | Billing | Pay the setup fee. | Not started | <1hr | Your association staff | |||||
7 | Setup Questionare | Send welcome email and setup meeting (to complete setup questionnaire and ask the client to create a high privilege AMS account) | Fill out the setup questions found in your proposal. We can meet at this time to go over these questions. | Not started | <1hr | Your association staff | ||||
8 | AMS/CRM Integration | We will need you to provide a high privilege account in your AMS/CRM to route API requests. | Not started | <1hr | Your association IT, Your association staff | |||||
9 | DNS Changes | We will send you a set of DNS records. Your IT department (or your website) will have to create these records to allow us to connect to your website (for SSO) and send/receive emails. | <1hr | Your association IT | ||||||
10 | Community Setup | Once the DNS records are created, your custom online community commission can begin. | 3 hrs | Sengii Project Manager | ||||||
11 | Community Setup | Configuration meeting - first iteration (to review the community aesthetic) | Upon creation, your community will be a default template. We will match your website colors, add your logo, and other customizations to your specifications. | 5-10 hours | Sengii Project Manager | |||||
12 | AMS/CRM Integration | Integration with your AMS/CRM/DB to sync membership, groups, committees, courses, directories, events... And we hook up to your website for single sign on, sending emails, etc. | 5-10 hours | Sengii Dev Team | ||||||
13 | Community Setup | Configuration meeting - second iteration (for final feedback) | Optional: Import historical discussions from previous community. | 12-24 hours | Sengii Dev Team | |||||
14 | Testing | Testing by the Sengii team to make sure that everything is working | 1 hour | Sengii Project Manager | ||||||
15 | Training | Training meeting - initial training on the community | Take the community administrators through the initial training (5 things you need to know before launch and best practices). Provide the client user guide for members. | 1 hour | Project leaders and community managers, Sengii Project Manager | |||||
16 | Prelaunch | Testing of the system by the community administrators | 1 hour | Project leaders and community managers | ||||||
17 | Training | Training meeting - to address any issues that arise from the prelaunch | Take the community administrators through the community members training notes | 1 hour | Project leaders and community managers, Sengii Project Manager | |||||
18 | Soft Launch | Launch meeting - meet to discuss the soft launch and discuss the process | Launch with community with a pilot group | 1 hour | Project leaders and community managers, Your association staff | |||||
19 | Open Forum Launch | Launch meeting - meet to discuss the launch | This is the final meeting before launch to discuss any final queries | 1 hour | Project leaders and community managers, Sengii Project Manager | |||||
20 | Billing | Confirm the billing arrangements; monthly, quarterly, annually | <1hr | Your association staff | ||||||
21 | Review | Review meeting - a week after launch | To confirm that there are no issues and to make any adjustments that are required | Project leaders and community managers, Sengii Project Manager, Your association staff | ||||||
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