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1 | Tripadvisor | Tripit | Expedia | Booking.com | Priceline | |||||||||||||||||||||||||||||||||||||||
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3 | Direct Competitors | Indirect Competitors | ||||||||||||||||||||||||||||||||||||||||||
4 | Company Profile | Tripadvisor was founded in 2000. A global online travel platform that helps travelers plan, book, and enjoy their trips. | Tripit was founded in 2006, the company platfroms to deciated to develop travel booking solutionsmanage travel itinerary, access maps, as well. as other reservations. | Expedia was lauched back in 1996, a platform that provides travel products and sevices to all travelers. The company offeres a wide range of travel shoppeing and reservation services. | Book.com was founded in 1996. The company aimed to connect millons of travelers to memorable expereince, service included transporation, places to stay from homes to hotels. | Priceline was founded in 1997. It is an online trave agent that helps customers find discounts on travel-related purachses | ||||||||||||||||||||||||||||||||||||||
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6 | Key Competitive Advantage | Tripadvisor has s a large user base, trusted reviews, and a comprehensive plafrom. Also, its extenisve network of user and contributors. | The app offer many benifts for business travel and trip planning. | The company had gross travel bookings of $28.8 billion in 2024, an increase of 6% compared to 2023. And its one of the biggest travel booking site. | one of the world's leading online travel service, its has over 28 million reports lodging listings. | World's biggest internet travel agency | ||||||||||||||||||||||||||||||||||||||
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10 | Target audience | Travelers who enjoy researching destinations, activities, and restaurants, especially those planning family vacation itineraries. | Frequent business travelers and people who love planning their trips. | For all travelers, business professionals, and students looking for customized travel solutions. | For all travelers who are looking for a travel solution. | Discount seeking travelers and tourist | ||||||||||||||||||||||||||||||||||||||
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14 | iOS | - In September 2024, the number of iOS app downloads was 700k. - Offer a Tripadvisor's plus subscription plan, with extra discountsand reduced rates on rentals. | - In August 2024, the number of iOS app downloads was 90k. - Offer a Tripit Pro subscription plan, with helpful reminder, alerts and travel persks. | - In 2022, the number of downloads was 18M. - Offer a Expedia One key membership, save 10% on hotels worldwide, and earn OneKeyCash points. | - In 2023, the number of downloads was 76M. -Offer a loyal plan that earn discounts on every bookings. | - In 2024, the number of downloads was 200k. -Offer a Priceline VIP program to earn awards and points. | ||||||||||||||||||||||||||||||||||||||
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16 | Android | - In September 2024, The number of Andriod app downloads was 700k. - Offer a Tripadvisor's plus subscription plan, with extra discountsand reduced rates on rentals. | - In August 2024, the number of Android app downloads was 40k. - Offer a Tripit Pro subscription plan, with helpful reminder, alerts and travel persks. | - In 2022, the number of downloads was 18M. - Offer a Expedia One key membership, save 10% on hotels worldwide, and earn OneKeyCash points. | - In 2023, the number of downloads was 76M. | - In 2024, the number of downloads was 200k. -Offer a Priceline VIP program to earn awards and points. | ||||||||||||||||||||||||||||||||||||||
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18 | Website URL | - Total visits was 263M worldwide. - Visits in the US was 148M. - Link: https://www.tripadvisor.com/ | - Total visits was 147k worldwide. - Visits in the US was 66.6k. - Link: www.tripit.com | - Total visits was 72.9M worldwide. - Visits in the US was 61M. - Link: www.expedia.com | - Total visits was 640.42M worldwide. - Visits in the US was 54M. - Link: https://www.booking.com/ | - Total visits was 34.44M worldwide. - Visits in the US was 28M. - Link: www.priceline.com | ||||||||||||||||||||||||||||||||||||||
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20 | Features | |||||||||||||||||||||||||||||||||||||||||||
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22 | Products & services | Discover the places you want to go | Organizes your travel plans | Plan your whole trip in one app | Book yor trips in one app | Book your stay and hotel | ||||||||||||||||||||||||||||||||||||||
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24 | Products & services | Find gudience from millions of travelers | Travel bookings | Track flight prices and recieve alerts | Find your perfect place to stay with their recommendation and ratings. | Exclusive deals on rentals | ||||||||||||||||||||||||||||||||||||||
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26 | Products & services | Organize travel ideas in one place | Creates a comprehensive itinerary | Plan the trip with your friends | Get Exclusive deals | Price drop alers and flight deals | ||||||||||||||||||||||||||||||||||||||
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28 | Products & services | Create custom AI itineraries by traveler reviews | Syncs plans with your calendar | Price drops notiication | Flexible free cancellation | Personalized Deals | ||||||||||||||||||||||||||||||||||||||
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30 | Products & services | Book your hotels and experiences | Helpful reminders and alerts | Earn points with Expedia One key | Book your flight | Manage your trip details | ||||||||||||||||||||||||||||||||||||||
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32 | Products & services | Dicover what's good nearby | Travel tips and blogs | Customize your search | Become a VIP | |||||||||||||||||||||||||||||||||||||||
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34 | Products & services | Manage all your bookings | ||||||||||||||||||||||||||||||||||||||||||
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64 | Strengths | -Vast user base insight: Tripadvisor has a large user base, offering an extensive collection of reviews, photos, and insights. -Global reach: The platform covers destinations worldwide, catering to a global audience. -Comprehensive travel services: From planning and booking to guides and recommendations, it offers an all-in-one seamless experience. -Personalized trip planning: Users can customize their travel plans based on preferences. -Partnerships with various travel agencies: Tripadvisor collaborates with a range of travel agencies. | -Simple to use: The app allows users to customize and organize their trips easily, offering a smooth and intuitive experience. -Real-time travel updates: Stay informed with up-to-date travel information. -Travel documents organization: Keep all travel documents in one place for easy access. -Seamless integration: The app works seamlessly with other third-party services. -Comprehensive travel tips and guides: Offers detailed information for better trip planning. | -Global coverage: The platform has a massive, worldwide user base, making it stand out from competitors. -Comprehensive travel offerings: A wide range of travel services is available. -Strong brand recognition: One of the most searched travel websites globally. -Extensive partnerships: Collaborates with over 10,000 partners, including hotels and airlines. | -Global recognition and market share: Booking.com remains the most visited site in the travel market. -Well-known for convenience and reliability: The platform is recognized for providing a convenient and trustworthy user experience. -Wide range of travel options available: Offers diverse options, including rentals, flights, and hotels. | -Focus on travel savings: Targeting affordability and discounts for travelers, the platform often offers deals, exclusive coupons, and the lowest prices to attract customers in the U.S. -Wide range of service options: Offers a variety of services, from flights to cruises. -Great user experience: The website is user-friendly and easy to navigate. | ||||||||||||||||||||||||||||||||||||||
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66 | Weaknesses | -Heavy reliance on user insights or third-party resources: These insights can often be inconsistent in terms of quality and reliability. -Fake content and reviews: Since it relies heavily on user recommendations, this can negatively impact the platform’s credibility. -Weak revenue model: The platform primarily depends on advertising and commissions from bookings, which may limit its profitability. | -Useful features locked behind the pro subscription: The free version provides limited insights, which lmake it hard for the users to upgrade to the paid version. -Hard to compete with others competitors: The current pricing model is difficult to justify, especially when compared to free apps with similar features. | -Undifferentiated service: Many features are similar to those of competitors. -Dependence on third-party suppliers: Heavy reliance on third-party suppliers may lead to potential inconsistencies in availability and service quality. | -Undifferentiated service: Features are very similar to those of competitors. -Dependence on third-party suppliers: Heavy reliance on third-party suppliers may affect service quality and availability. | -Lack of diversity: The company mainly focuses on domestic trips across the U.S., which may limit the user base. -Heavy reliance on deals and bundles: This can create a perception of the brand as cheap. -Missed opportunities for not implementing new technology: Utilize current AI tools to help personalize customer experiences and summarize content. | ||||||||||||||||||||||||||||||||||||||
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68 | Opportunities | -Expand into other travel markets. -Ensure optimization across all platforms. -Develop new revenue models to adapt to market changes. -Provide first-party content: reduce reliance on user insights. | -Offline access: The app can be used without an internet connection, making it extremely convenient for users. -Consider offering more paid features in the free version: Allow users to experience the benefits of the pro version before they commit to upgrading. -Real-time information consistency: Ensure the information is up-to-date, such as flight status, which is crucial to maintaining its reliability. | -Exclusive partnerships: exclusive deal with third-party suppliers worldwide to attract users. -Collaborate with local suppliers: Work with local businesses to offer authentic experiences and meet the local market demand. | -Consider offering more budget options: There is a growing demand in the market for affordable travel options. -Vertify third-party suppliers: To ensure quality and credibility across the platform. | -Innovation: Seek ways to implement new technologies and enhance service offerings. -New subscription models: Develop subscription services to retain newcomers for the long term. -Expand services beyond the domestic market: There is a huge demand for international travel need, and not offering these services would be a missed opportunity. | ||||||||||||||||||||||||||||||||||||||
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70 | Threats | -Global events and travel restrictions: Events like COVID-19 can heavily impact its revenue model. -Potential credibility issues: Enhance methods to verify users' travel insights and feedback. | -Market competition: The app struggles to compete with other travel apps, as its design feels slightly outdated. -Manual input required: Entering information manually is very time-consuming, and the lack of automation may nconvenience the users. | -Potential inconsistencies: Issues with third-party suppliers could harm the platform’s credibility. -Global events and travel restrictions: Events like pandemics can significantly impact the market. | -Market competition: Numerous competitors offer similar services. Price competition: Customers often gravitate toward cheaper options, leading to a pricing competition. | -Market competition: Stay updated with current trends to differentiate from competitors in a over-saturated market. -Potential inconsistencies: Issues with third-party suppliers could damage the platform's credibility, especially when offering cheaper deals. | ||||||||||||||||||||||||||||||||||||||
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72 | Trends | -Fewer people are likely to join guided tours, especially younger generations, who are willing to plan their own trips. -Greater desire for local experiences rather than traditional tourist attractions. -The rise of social media: People now use social media for travel tips and affordable deals. It is crucial to utilize social media as a platform to promote the service. | -More people prefer planning their own trips. -Offline features will be a strong selling point. -An app that provides a all in one solution check all trip updates and states like flight details. | -Focus on local experiences. -Expand brand identity globally: Strengthen the brand's recognition across different regions worldwide. -The rise of social media: People now use social media for travel tips and affordable deals. | -Expand brand identity globally: Enter local markets and provide authentic travel experiences to enhance brand presence. -Strengthen brand credibility: Customers are more likely to choose a trustworthy brand. -The rise of social media: People now use social media for travel tips and affordable deals. | The rise of social media: There is an increasing number of people searching for travel tips and affordable deals. It is crucial to take advantage of these platforms.. | ||||||||||||||||||||||||||||||||||||||
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