20181000 - Community Commitment Curve
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In-person Community Commitment Curve - What are the asks to make to community members to increase their engagement?
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By Alfredo Morresi - @rainbowbreeze
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DiscoveringEffort 1-3OnboardingEffort 1-3EngagingEffort 1-3LeadingEffort 1-3
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Visit the community website landing page / social channel1Stay and interact at the end of the event (free chats, aperitif, networking moment, etc, but without leaving the venue)1Refer the community / next events to peers1Constantly finding speakers for events1
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Like a post on the community social channel1Leave feeback on a community event attended for the first time1Invite / bring additional people during events1Scout for new venues and make all the arrangements needed to run even there1
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Search for the next community event1Subscribe to the community channel providing active notifications to stay updated on future events and community news (Meetup.com, maling list, IM group chat, etc) 1Suggest / connect with a potential speaker1Take care of the with audio / video task1
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Send an info request about the community2Collect community identity symbols (t-shirts, pins, stickers etc)1Suggest / connect with a potential sponsor1Welcome speakers before the even and be their point of contact1
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Comment on community social channel or tag the community2Spontaneous social media activity during the event about it (live tweet, sharing slides and thoughts etc)2Be a good source feedback (events execution, onboarding experience, social presence, image of the community during the events, etc)2Present the community to other community events1
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Subscribe to the community social channel providing passive engagement (Facebook, Twitter etc)2Provide a feedback about the attended event2Proactively offer help for event duties (attendees check-in, venue setup and tear down, move mics for questions, etc)2Help community in tasks required to sustain itself (site, analysis etc)1
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Register to a community event2Help with the event logistics by chance (moving chair before / after the event, clean-up tables and venue, etc)2Consistently produce event follow-up (blogpost, recap, friction logs, etc)2Lead the community social strategy2
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Attend a community event for the first time3"Wear" community identity symbols (attach a stickers, wear a tshirt, etc)2Propose a talk for an event2Propose and execute community improvement actions (greet new members, implement new features etc)2
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Take active part to online discussion on community social channel after the event2Active contribution to a community side project (code projects, etc)2Be responsible for the full organization of one or more events2
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Attend a community event for the second/third time3Help representing the community during broader events (booth at conferences, fairs, etc)3Be the point of contact between the community and the main sponsors2
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Propose topics for next community events3Promote events on social / real life2Co-define the community strategy and plans2
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Attend an in-person social event after the meeting (dinner, free chats, etc, and outside of the venue)3Curate the full social presence during events3Take care of transition from Onboarding to Engaging for new potential community leaders2
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Attend community events on regular basis3Accept the co-organizer role3
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Proactive help with event logistic (venue setting, gadget distribution, speaker support etc)2Identify and onboard new co-organizers3
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Speak during an event3Lead the community governance in the co-organizers group3
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Introduce the community at the beginning of the event3Step-up as the main community organizer3
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Arrive at the events earlier to help with logistic (shop for the food for the networking part, visit and check the venue days before the event, etc)3
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Attend one or more core-org team meetings3
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