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fb.com/tquilaSalesforce License TypesSite and Site.comCommunitiesCustomer PortalPlatform Portal AKA Authenticated Website userPartner PortalDatabase.com UserData.com
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SalesforceSalesforce PlatformForce.com - One AppForce.com App Subscription (Lite)Force.com App Subscription (Enterprise)Knowledge OnlyChatter FreeChatter ExternalChatter only AKA Chatter PlusGuest UserSite.com OnlyCustomer CommunityCustomer Community PlusPartner CommunityService Cloud Portal AKA HVCPCustomer Portal AKA Customer Portal Manager StandardEnterprise Admin AKA Customer Portal Manager Custom
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DescriptionCRM and AppExchange users. Standard and custom apps.Access to custom apps but not CRM.Access to one custom app. All other access mirrors Platform.Grants users access to a Force.com Light App or Force.com Enterprise App, neither of which include CRM functionality.Grants users access to a Force.com Light App or Force.com Enterprise App, neither of which include CRM functionality.Designed for users who only need access to the Salesforce Knowledge app.Designed for Unlimited, Enterprise, and Professional Edition users that don't have Salesforce licenses but need access to ChatterDesigned to allow customers in Chatter groups. Customers are users outside of a company’s email domain.some Salesforce objects in addition to ChatterDesigned for access to Site.com or Force.com Sites. With Communities they also have access to your public pagesDesigned for Unlimited and Enterprise Edition users who need access to Site.com but not to standard CRM functionality.The Customer Community license is similar to a High Volume Customer Portal license and is well-suited for business-to-consumer communities with large numbers of external usersThe Customer Community Plus license is similar to a Customer Portal — Enterprise Administration license and is well-suited for business-to-consumer communities.The Partner Community license is similar to a Gold Partner license and is well-suited for business-to-business communities, such as a partner community.can access accounts, assets, cases, contacts, custom objects, documents, ideas, and questions, depending on their permission settingsallows contacts to log into your Customer Portal to manage customer supportallows contacts to log into your Customer Portal to manage customer supportgives named sites users unlimited logins to your Platform Portal to access customer support information.Partner Portal users have the Gold Partner user license. They can only access Salesforce using the partner portal.Come in 3 type: admin, user, light user. Give access to administer or access the datamodel via APIUser (individual limited) or list user (shared/pooled limit)
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Deprecatedxxx
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Available ObjectsAll CRM depending on which cloud they've boughtAccounts, Contacts [RW]Accounts, Contacts [R]Accounts, Contacts [R]Accounts, ContactsArticles, Article Management, Chatter, Chatter Files, Home, Profiles, Reports, custom objects, and custom tabsNone [N]None [N]Account, Contacts [R]Account, Contact [R]Account, Contacts, Assets, Cases [RW]Account, Contacts, Assets, Cases, Leads, Opps [RW]http://na14.salesforce.com/help/doc/en/users_understanding_license_types.htmhttp://na14.salesforce.com/help/doc/en/users_understanding_license_types.htmhttp://na14.salesforce.com/help/doc/en/users_understanding_license_types.htmread and create access on ideas and questions and answershttp://na14.salesforce.com/help/doc/en/users_understanding_license_types.htm[N]
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CustomCustomCustomCRM Content, Ideas, and AnswersCases (Just those they own)Create, read or update accounts, assets and cases.documents, knowledge, price books, and products [R]Notably: leads, opps, pricebooks, products
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10 Custom Objects [RW]Assets, Chatter, Answers, Ideas, MobileChatter, Chatter Answers, Ideas, TasksChatter, Chatter Answers, Ideas, Tasks & Events
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Knowledge, Tasks [R]Knowledge, Content, Reports & DBKnowledge, Content, Reports & DB, Campaigns [R]
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Features
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Object-level and FLS securityObject-level and FLS securityChatter people, profiles, groups, and filesFor Site.com, Developer, Enterprise, and Unlimited Editions each come with unlimited Guest User licenses.same rights as Force.com - One App userssupports all internal and portal licenses including existing Customer Portal, Authenticated Website, and partner portal licensessupports all internal and portal licenses including existing Customer Portal, Authenticated Website, and partner portal licensesOverage (per login) or named (per user)view and edit data they directly own or data owned by or shared with users below them in the Customer Portal role hierarchyrun reports depending on their permissions.Overage or named
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Bulk and streaming APIThe Authenticated Website high-volume portal user license is specifically designed to be used with Force.com sites. Because it's designed for high volumes, it should be a cost-effective option to use with Force.com sites.Access to SFDC ContentSalesforce1 (Mobile Browser App only)Salesforce1 (Mobile Browser App only)Salesforce1 (Mobile Browser App only)view and edit cases where they are listed in the Contact Name fieldReceive the “Portal Super User” and “Delegated External User Administrator” permissions
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Record sharingUnlimited custom tabsReports & DashboardsReports & DashboardsOverage (per login) or named (per user)Access Salesforce CRM Content if they have a Salesforce CRM Content feature license or the appropriate permissions
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Roles & SharingRoles & SharingReceive the “Portal Super User” permission.Overage (per login) or named (per user)
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Delegated AdminDelegated AdminAccess Salesforce CRM Content if they have a Salesforce CRM Content feature license or the appropriate permissions.
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Send Email
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Limitations
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10 custom objects10 custom objects10 custom objectsNo object accessFor Force.com sites, Enterprise and Unlimited Editions each come with 25 Guest User licenses. Developer Edition comes with one Guest User license.No access to Accounts or ContactsDoesn't support chatter external license.Doesn't support chatter external license.Doesn't support chatter external license.2M usersNo opps, leadsNo opps, leads
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10 custom tabs10 custom tabsYou can't purchase additional Guest User licenses for Force.com sites.One app ~ 20 custom objects7m users300k Users300k users300k users300k users2M users300k users
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Bulk or streaming API10 custom objects10 custom objects10 custom objects
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