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Digital inclusion thematic areaName of resource / initiativeOrganisationDescriptionWeb linkCost to access resource?Membership subscription service?
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Digital skills supportLearn My Way - e-learningGood Things FoundationFree online resource for basic online skills run by Good Things Foundationhttps://www.learnmyway.com/FreeNo
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Digital skills supportDigital skills guides - e-learningDigital UniteDigital United have pulled together some of our most relevant guides to help people with the digital skills they need during these challenging timeshttps://www.digitalunite.com/use-our-covid-19-resources-your-websiteFreeNo
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Digital skills supportDigital Champion resources - e-learningDigital UniteTrain the trainer' type resources - to help people help others with digital skills - see also https://www.digitalchampionsnetwork.com/content/learn-share-change-liveshttps://www.digitalunite.com/news-reviews/how-help-others-remote-digital-champion

FreeNo
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Digital skills supportFree open access webinars to help with Digital Skills in both English and Welsh. We also have a number of online resources, reports and guides to help housing associations, healthboards and voluntary support organisations. Digital Communities Waleshttps://www.digitalcommunities.gov.wales/covid-19-webinar-programme/
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Digital skills supportOne Digital - Essential Digital Skills Resources Age UK, Citizens Online, Clarion Futures (part of Clarion Housing Group), Digital Unite and Scottish Council of Voluntary Organisations (SCVO). Library of UK wide resources around Essential Digital Skillshttps://www.onedigitaluk.com/knowledge-hub/general-resources/FreeNo
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Digital skills supportOne Digital Age UK, Citizens Online, Clarion Futures (part of Clarion Housing Group), Digital Unite and Scottish Council of Voluntary Organisations (SCVO). One Digital was a UK-wide digital inclusion programme (finished in 2020). Has a Knowledge Hub that includes: How to set up a Digital Champion Project, plus blogs and case studies from the programme.https://www.onedigitaluk.com/knowledge-hub/developing-a-digital-champion-project/digital-inclusion/FreeNo
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Digital skills supportCKLearn - Online safety CKLearnCKLearn provides free online learning to people with learning difficulties.https://www.ckuk.org.uk/index.php/ck-learn/learn-about/internet/FreeNo
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Digital skills supportMake It Click free courses, tools and templatesGood Things FoundationMake It Click, compiled by Good Things Foundation, is a repository of digital skills resources more geared to employmenthttps://makeitclick.learnmyway.com/directoryFreeNo
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Digital skills supportThe Silver Line - helplineThe Silver HelplineThe Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week, 365 days of the year / 0800 4 70 80 90https://www.thesilverline.org.uk/what-we-do/ FreeNo
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Digital skills supportFree support at home - helplineAbilityNetAbilityNet's IT Support at Home Service has a network of disclosure checked volunteers who offer free computer assistance to disabled people in their own homes.https://abilitynet.org.uk/about-advice-information-resources#:~:text=Advice%20%26%20Information%20Helpline%3A%200800%20048%207642&text=Outside%20office%20hours%20you%20can,may%20charge%20for%200800%20calls.FreeNo
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Digital skills supportDisability Answer DeskMicrosoft Disability Answer Desk is where customers with disabilities get support with Microsoft Office, Windows, and Xbox Accessibility. This includes product issues, accessibility questions, and use of assistive technology.https://www.microsoft.com/en-gb/accessibility/disability-answer-desk?activetab=contact-pivot%3aprimaryr9FreeNo
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Digital skills supportLearn For LifeLloyds Bank AcademyOver 30 resources to help with digital skills, organisation and finance.https://www.lloydsbankacademy.co.uk/learn-for-life/?utm_source=gov_website&utm_medium=affiliate&utm_campaign=national_careers_serviceFreeNo
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Digital skills supportDigitlal skills for work and lifeAccenture and FutureLearnLearn how digital is changing our personal and professional lives and develop the skills to thrive in the digital world of work.https://www.futurelearn.com/courses/digital-skills-for-work-and-life?utm_source=nationalcareers.service.gov.uk&utm_medium=referral&utm_campaign=skillstoolkitFreeNo
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Digital skills supportGCF Learn FreeGCFA selection of free training on digital and other work skillshttps://edu.gcfglobal.org/en/FreeNo
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Digital skills supportDigital skills: succeeding in a digital world Open University Find out how to use digital technology safely and critically.https://www.open.edu/openlearn/education-development/digital-skills-succeeding-digital-world/content-section-overview?active-tab=description-tab&utm_source=nationalcareers.service.gov.uk&utm_medium=referral&utm_campaign=skillstoolkitFreeNo
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Digital skills supportNew basisGov.UK - Dept of Educations
Training and support for remote and face-to-face education - schools and college focus		https://get-help-with-tech.education.gov.uk/EdTech-demonstrator-programmeFreeNo
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Digital skills supportGuide to using digital communication toolsUniversity of the Third Age (U3A)Links to guides to communication tools e.g. facebook, zoom, whatsapp, gmail etchttps://www.u3a.org.uk/keeping-in-touch-links/how-to-guidanceFreeNo
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Digital skills supportDigital EaglesBarclaysBarclays staff offering digital skills training to care homes and healthcare professionals. Aimed to support 500 care homes in 2020.https://www.barclays.co.uk/digital-confidence/eagles/FreeNo
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Digital skills supportProgress of Essential Digital Skills Qualifications and Digital Functional Skills Qualifications through Ofqual's technical evaluation process.Ofqual and Dept of Ed Training and SkillsAppropriate qualification for adults with no or low digital skills wishing to gain digital skills for a specific life, work or study purpose - for example, to apply for jobs online, to manage finances online or to access government services onlinehttps://www.gov.uk/government/publications/digital-qualifications-evaluation-progressFreeNo
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Digital skills supportDigital Champions NetworkDigital UniteSupported network with weekly catchups via Zoomhttps://www.digitalunite.com/digital-champions-networkYesYes
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Digital skills supportOnline Centres NetworkGood Things FoundationNetwork of support run by Good Things Foundation, localised ongoing support to get onlinehttps://www.onlinecentresnetwork.org/Free
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Digital skills supportDigital Champions NetworkDigital UniteSupported network with weekly catchups via Zoomhttps://www.digitalunite.com/digital-champions-networkYesYes
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Digital skills supportDigital Training Webinars, Sessions and ProgrammesDigiEnableFriendly welcoming & qualified trainers offering a wide range of digital skills training. From basic digital introductions and digital inclusion work thorugh to digital skills for charities, NPOs and Businesses. Each trainer has 20+ years of expierience delivering high-quality and engaging training with a wide range of digital inclusion initiatives, councils, libraries, charities and more. www.DigiEnable.co.ukYesNo
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Digital skills supportDrop-in workshops pairing geeks with charitiesDiverseGeeksThe non-profit arm of DigiEnable we help small charities with zero budget to gain digital support by running sessions where geeks offer their time for free to help out. In-person events based in Chorley/Preston Lancashire. Happy to arrange occasional one-offs online too.www.diversegeeks.co.ukFreeNo
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Starter guides and toolkits for organisationsReboot toolkitDevicesDotNow / NominetToolkit to support set up of community device refurbishing schemeshttps://rebootproject.uk/FreeNo
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Starter guides and toolkits for organisationsSCVO Digital InclusionRun by SCVOhttps://scvo.scot/support/digital/guides/digital-inclusionFreeNo
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Starter guides and toolkits for organisationsOne Digital Resource Hub Age UK, Citizens Online, Clarion Futures (part of Clarion Housing Group), Digital Unite and Scottish Council of Voluntary Organisations (SCVO). Run by One Digital partnership https://www.onedigitaluk.com/knowledge-hub/FreeNo
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Starter guides and toolkits for organisationsNCVO Digital InclusionNCVODoing more for digital inclusion https://beta.ncvo.org.uk/help-and-guidance/digital-technology/digital-accessibility-and-inclusion/doing-more-digital-inclusion/FreeNo
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Starter guides and toolkits for organisationsStarting a digital champion project Citizens OnlineWebinar run by Citizens Online on how to start a digital champion project https://www.youtube.com/watch?v=drUzPNxc8Kg Free
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Starter guides and toolkits for organisationsDigital Inclusion Evaluation ToolkitGov.UK - DCMSToolkit to help with the evaluation of digital inclusion projects. Includes a list of potential outcome measuresDigital Inclusion Evaluation Toolkit - GOV.UK (www.gov.uk)FreeNo
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Starter guides and toolkits for organisationsDigiSafe CatalystToolkit to help organisations embed safeguarding within digital services / online deliveryhttps://digisafe.thecatalyst.org.uk/FreeNo
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Accessibility The Resource HubThe Big HackFree articles, guides and accessibility resources for businesseshttps://bighack.org/FreeNo
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Accessibility Intro to digital accessibilityCitizens OnlineVideo from Citizens Onlinehttps://www.youtube.com/watch?v=8Ik_LHmZx8YFreeNo
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Accessibility 11 recommended resources for understanding digital accessibilityCitizens OnlineSelection of useful resources https://www.citizensonline.org.uk/accessibility-resources/FreeNo
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Accessibility Digital accessibility for not-profits The Developer SocietyIntro to digital accessibility + great list of resources (created by DEV)https://docs.google.com/presentation/d/1OuBJKSdCC0BUZzqpEMwSFD5jvCreTwFV5vkfXnuIs8k/edit#slide=id.pFreeNo
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Accessibility Talk Kit Inclusion London & On Our RadarA resource site for Deaf and Disabled People led Organisations (DDPOs) who want to get their communities talking about the issues that matterhttps://talk-kit.org/FreeNo
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Accessibility Diversity and Ability free resourcesDiversity and Ability Free accessibility and assistive tech resources https://diversityandability.com/resources/ FreeNo
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Accessibility NCVO Digital accessibility NCVOResources on how understanding digital accessibility https://beta.ncvo.org.uk/help-and-guidance/digital-technology/digital-accessibility-and-inclusion/understanding-digital-accessibility/FreeNo
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Accessibility Accessibility FundamentalsMicrosoft 4 training modules https://docs.microsoft.com/en-us/learn/paths/accessibility-fundamentals/FreeNo
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Accessibility Easy Read Guides to online accessiblitySee AbilityGiuides to all aspects of staying digitally connected in plain Englishhttps://www.seeability.org/guides-to-get-and-stay-connectedFreeNo
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Accessibility BBC SkillwiseBBCA collection of free videos and downloadable worksheets to help adult learners improve their reading, writing and numeracy skills.www.bbc.co.uk/skillswise/learnersFreeNo
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Accessibility Google Digital GarageGoogleflexible training to help people gain digital skills for work and job sharehttps://learndigital.withgoogle.com/digitalgarageFreeNo
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Accessibility My Computer My WayAbilityNetstep-by-step guide to individual adjustments you can make to your computer, laptop, tablet or smart phone to make it easier to use.https://mcmw.abilitynet.org.uk/FreeNo
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Digital skills assessments and frameworksThird Sector Lab toolThird Sector Lab.https://docs.google.com/forms/d/14P6QZLgNCqHdJnmKeVPJV49eV689TDWrLAUW1SCwAD0/editFreeNo
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Digital skills assessments and frameworksSCVO Digital check-upSCVOhttps://digitalcheckup.org/FreeNo
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Digital skills assessments and frameworksEssential Digital Skills framework Department for EducationGuidance Essential digital skills framework. Updated 23 April 2019; Definition of Essential Digital skills for work, for lifehttps://www.gov.uk/government/publications/essential-digital-skills-frameworkFreeNo
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Research and dataLloyds Consumer Digital IndexLLoyds Annual report - loads of interesting datahttps://www.lloydsbank.com/banking-with-us/whats-happening/consumer-digital-index.html FreeNo
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Research and dataDigital Nation 2020Good Things FoundationResearch done yearly by Good Things Foundationhttps://www.goodthingsfoundation.org/news-and-blogs/news/digital-nation-2020-fixing-digital-divideFreeNo
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Research and dataBlueprint for a 100% digital included UKGood Things FoundationReport produced by Good Things Foundation https://www.goodthingsfoundation.org/wp-content/uploads/2021/01/blueprint-for-a-100-digitally-included-uk-0.pdfFreeNo
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Research and dataOfcom's Adults Media Use and Attitudes report 2021Ofcomhttps://www.ofcom.org.uk/__data/assets/pdf_file/0025/217834/adults-media-use-and-attitudes-report-2020-21.pdfFreeNo
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Research and dataOfcom's Adults Media Use and Attitudes report 2020Ofcomhttps://www.ofcom.org.uk/__data/assets/pdf_file/0031/196375/adults-media-use-and-attitudes-2020-report.pdfFreeNo
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Research and dataOxford Internet Survey 2019University of Oxfordhttps://papers.ssrn.com/sol3/papers.cfm?abstract_id=3522106FreeNo
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Research and dataSources of data on internet usage Rouge Mediasources of data on internet usage to support the targeting of digital inclusion activity and initiativeshttps://www.rouge-media.com/uk-internet-non-usersFreeNo
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Research and dataSources of data on internet usage Consumer Data Research Centresources of data on internet usage to support the targeting of digital inclusion activity and initiativeshttps://maps.cdrc.ac.uk/#/geodemographics/iuc18/default/BTTTFFT/10/-0.1500/51.5200/ No
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Research and dataCentre for Ageing Better - Older people and Covid-19Centre for Ageing BetterCentre for Ageing Better have lots of good info on DI and older peoplehttps://www.ageing-better.org.uk/publications/how-has-covid-19-changed-landscape-digital-inclusionFreeNo
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Research and dataAge UK - Recent research on digital exclusion for older people and impact of Covid-19Age UKRecent research from Age UKhttps://www.ageuk.org.uk/latest-press/articles/2021/nearly-two-million-over-75s-in-england-are-still-digitally-excluded--in-a-covid-19-world/FreeNo
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Research and dataWhat is data poverty?Nesta Explores situation in Scotland and Wales but common themes of interesthttps://www.nesta.org.uk/report/what-data-poverty/FreeNo
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Research and dataLibraries on the front line of the Digital DivideOxford University - research reportReport making policy recomendations on how libraries can help reduce the digital divide.https://www.ox.ac.uk/node/5831937FreeN/a
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Research and dataDigital Poverty AllianceDigital Access for All, Dixons Carphone, The Institute of Engineering and TechnologyA strategic alliance, undertaking research into digital poverty (particularly among children). Undertakes some lobbying activity and developing some practical projects at a national scale. (Seem very well connected but not clear what they have achieved to date.) Home | Digital Poverty AllianceFreeNo
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Research and dataResearch on loneliness and digital inclusion among older peopleAge UKSummary of the lessons learnt from Age UK digital inclusion projectshttps://www.ageuk.org.uk/our-impact/policy-research/loneliness-research-and-resources/loneliness-and-digital-inclusion/FreeNo
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Access to devices / tablet loan schemesEveryone ConnectedGood Things Foundationhttps://www.goodthingsfoundation.org/what-we-do/our-partnerships/data-poverty-devices/everyone-connected/FreeNo
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Access to devices / tablet loan schemesTech for UK campaignTech for UKhttps://techforuk.com/FreeNo
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Access to devices / tablet loan schemesTech Take BackTech Take BackIn Brighton onlyhttps://www.techtakeback.com/FreeNo
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Access to devices / tablet loan schemesHelp with tech educationDepartment for EducationGov scheme to increase data allowances on mobile devices to support disadvantaged childrenhttps://get-help-with-tech.education.gov.uk/about-increasing-mobile-dataFreeNo
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Access to devices / tablet loan schemesHow to run a tablet loan schemeCitizens OnlineWebinar run by Citizens Online on how to set up a tablet loan schemehttps://www.youtube.com/watch?v=zIkTwcmVa_4FreeNo
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Access to devices / tablet loan schemesClick ZeroVarious organisationsA campaign by a number of the tech for good community members to call for zero-rated essential digital services
https://www.clickzero.uk/FreeNo
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Access to devices / tablet loan schemesPhones for patients Phones for PatientsProject to collect old phones and refurbish for use in hospitalshttps://phonesforpatients.ukFreeNo
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Access to devices / tablet loan schemesRefurbished devices for Kids in LondonVarious Not for Profitslist of refurbishers in london boroughs to drop off your olde equipment for refurbishinghttps://londonist.com/london/family/donate-your-old-laptop-and-help-london-s-children-learn-in-lockdownFreeNo
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Access to devices / tablet loan schemesGet Online at HomeVarious Not for ProfitsAn initiative to provide low cost refurbished computers working in partnership with Carphone Warehousehttps://www.getonlineathome.org/FreeNo
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Access to devices / tablet loan schemesReuse NetworkReuse NetworkA national network dedicated to reusing household equipment, including IT equipment. Can search for a member near you to donate or source items.Home - Reuse Network (reuse-network.org.uk)FreeYes
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Access to devices / tablet loan schemesSolidaritech - technology for refugeesSolidaritechCollects and wipes devices and passes them on to asylum seekers and refugeesSolidaritechFreen/a
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HomelessnessInfo for homelessness services on Digital InclusionHomeless Link info for homelessness services on Homeless Link's website https://www.homeless.org.uk/connect/blogs/2020/feb/07/supporting-digital-skills-in-homelessness-services-%E2%80%93-learning-from-reboot FreeNo
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HomelessnessDigital inclusion, homelessness & COVID-19: Lessons learnedDiversity and Ability https://diversityandability.com/blog/digital-exclusion-covid19/FreeNo
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Digital skills supportDigital Awareness For Older PeopleClearCommunityWebZoom class to help older people become more conficent and feel safer onlinehttps://clearcommunityweb.co.uk/digital-awareness-for-older-people/FreeNo
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Digital skills supportDigital classes and workshops in South LondonClearCommunityWebVarioushttps://clearcommunityweb.co.uk/calendar/No
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Digital skills supportCrisis Case StudyDiversity and Ability https://diversityandability.com/?casestudy=crisisFreeNo
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Digital skills supportDigital Marketing HubCIMSPA / Sport EnglandA free hub of on-demand training, webinars, mentorship and benefits to provide support for those in Sports and Physical Activity.https://digital.cimspa.co.uk/FreeNo
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Starter guides and toolkits for organisationsInclusive Digital Transformation WorkspaceThrive by Design/mHabitatA free hub of resources relating to digital inclusion in health and carehttps://future.nhs.uk/InclusiveDT/grouphomeFreeNo
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