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Timestamp
Which website did you encounter the issue on?
Which version of the site did you access?
Which operating system were you using when the issue occured?
Which browser were you using when the issue occured?
Have you tried opening the page using a different browser?
If you tried opening the page using a different browser, did the problem still persist in the second browser? Did it change? Did it stay the same? Which second browser did you try?
When did the issue first occur?Please describe the issue in detail.
If you would like me to get in contact with you about the issue, or if you'd like to send me screenshots or similar, you can leave your email here, and I will contact you as soon as possible.
What kind of problem did occur?
The website I accessed looked like...
Please give more details about your operational system.
PROGRESS (OR SOLUTIONS)
2
5/30/2015 16:56:31kimberley-jackson.comMobile version (I accessed the site from a smartphone or tablet.)AndroidInternet ExplorerNo. (Please skip the next question.)since first access. 2014 One word per line.Each word appears on a separate line, and there is no way for me to fix this. so the page has a lot of white space, then a long line of single words in the text.
Neither of the two. I saw something entirely different.
fixed
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6/1/2015 17:37:38kimberley-jackson.comMobile version (I accessed the site from a smartphone or tablet.)AndroidGoogle ChromeNo. (Please skip the next question.)Some months ago
When reading Aschen on my phone, the chapters sometimes show up with only one word in each line. When I flip the phone, there are two or three words in each line.
It's funny that I had this issue with every chapter for the last few months, but as I checked again now, everything looks fine.
Only one word per line
Image 2 (Mobile Standard)
Android 5.0.1fixed
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6/2/2015 3:52:52kimberley-jackson.comMobile version (I accessed the site from a smartphone or tablet.)iOSGoogle ChromeNo. (Please skip the next question.)For at least the last 6 chapters of Ashenthe formatting for the page is terrible and resorts to a one column (about 4cm) design so it's hard to read and very long to scrollThe text column is very skinny so it gets annoying to read because it's like 5 words per line.
Image 1 (Desktop Standard)
If the problem only persists on certain pages/chapters and not others, the problem is most likely your browser's cache. Please empty your Google Chrome Cache, and then reload/refresh the page by either swiping down or opening the page again when it's already open.
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6/2/2015 14:00:27kimberley-jackson.com
Desktop version (I accessed the website from a laptop or desktop computer.)
iOSFirefoxNo. (Please skip the next question.)testtesttest
Neither of the two. I saw something entirely different.
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1/8/2016 20:39:59kimberley-jackson.comMobile version (I accessed the site from a smartphone or tablet.)iOSSafariNo. (Please skip the next question.)Yesterday
If I fill out all the form to request the story, after saying I'm not a robot my browser tells me first that an error occurred and I should try again later, then if I try again it says I'm a robot, which I am not.
Janneke.broeksteeg@icloud.comCan't request if Only story
Image 2 (Mobile Standard)
IOS 9.2
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8/18/2019 0:13:47
journal.kimberley-jackson.com
Mobile version (I accessed the site from a smartphone or tablet.)iOSSafariNo. (Please skip the next question.)I first accessed page There is no story only codePage did not load
Neither of the two. I saw something entirely different.
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