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Feedback TypeQuestionDesired change (Please be very specific. If we can copy/paste a final solution, it's more likely to be made.)PrioritizationTheme for improvement (materiality, redundancy, relevancy, overall UX, strategic organization)UrgencyReasoning: description of why change is neededSuggested feedback design or solutionYour NameYour EmailNotes Fixed in Final? Yes/NO
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Content7Unclear : "annual production volume" and "annual units solds "DiscussCriticalThe units produced make more sens than the units sold as the environmment/social impact should be base on the units produce.Annual units producedAlice Minviellealice.minvielle@boardriders.comOdlo agrees. Need to revisit this. I believe there was a justification for both
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Guide10Clarify how to handle shared services within a parent companyImplementCriticalMultiple brands can be owned by one parent company and share certain services/personnal such as HR, Legal, IT, etc. A small brand shouldn't have to "count" each of those shared service employees in their headcount, however they also can't completely ignore those employees as they perform work for the brand and if these shared departments did not exist, the brand would have to hire more employees. How would this be measured?Shared service employees could be a separate answer from brand employees.
Shared service employees could be divided among brands proportionately.
Open to other solutions!
Amelia Den Boeramelia.denboer@wwwinc.comGood point that should be clarified within guidance
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Content4Some licensing arrangments involve producing, but not selling.ImplementCriticalImportant to clarify what this question refers to.Break into 2 questions.Ammi Borensteinammi@snaplincconsulting.com
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Guide6#6-10. The numbering in the How to Higg Guide is misaligned with the Beta Tool beginning on page 8. (E.g. Annual Revenue is question #6 in the tool and #7 in the How to Higg Guide).ImplementCriticalGuidance document question numbering should match the question numbering in the toolAmy Tsaiamytsai@pvh.comEnsure correct alignment of guidance and questions
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Guide8Can you clarify if these includes e-commerce sales that are shipped overseas or if this is only where our retail stores exist?ImplementNice-to-haveGuidanceAngeline Kongangeline.kong@eileenfisher.comFix guidance
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Content7Change formatting of cell from % to unitsRepeatCriticalWrong formatting of the cell. Additionally, this is not a figure we typically track - we sell both private label brands and external brands. Not sure this question is very meaningful. Correct the formattingChelsey Evanschelsey.evans@nordstrom.com
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Content9is this a total number of offices or is it based on square footage. This needs to be more specific - specify if this is total number of offices or square footageImplementCriticalBetter clarity for userDawnielle Tellezdawnielle.tellez@patagonia.comFix when creating office section
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Guide9.2how do you approach 3PLs - There are more than just own/lease structures for DCs, we use a lot of third party logisitcs providers which do work on our behalf but we don't use Patagonia employeesRepeatCriticalBetter clarity for userDawnielle Tellezdawnielle.tellez@patagonia.com
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Guide10Not clear what the difference is between different employee typesRepeatCriticalAnswer options and guidance document have different answers typesclarify answer options, or provide definitions of employee typesDawnielle Tellezdawnielle.tellez@patagonia.com
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GuideOverall would be nice to know when a brand/retailer should be answering as a brand that creates products to sell in its own retail channels or when they should be answering as a retailer who sells their own products as well as other products like a traditional retailerimplementNice-to-haveBetter clarity for userwould be nice to know when a brand/retailer should be answering as a brand that creates products to sell in its own retail channels or when they should be answering as a retailer who sells their own products as well as other products like a traditional retailerDawnielle Tellezdawnielle.tellez@patagonia.comclarify in guidance
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TechOverall refer to the B Impact Assessment for examples of how to do thisImplementNice-to-havehelp-text and definitions should be included in the actual assessmentinclude "I helpers" as a quick button to click for clarity and definitions on how to calculate percentages, define terms, glossary, etc.Dawnielle Tellezdawnielle.tellez@patagonia.comPlanned feature
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Content7should be a range like annual revenue is and recommend doing units shipped RepeatCriticalconfidentiality - NIke doesnt report per unit produced or sold annuallyannual units shipped Devon Scottdevon.scott@nike.com
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Content7Remove or reframe questionRepeatCriticalUnclear how units sold will support normalization when companies have different categories (apparel, accessories, etc) remove questionEmily Gigotemilygigot@sanmar.com
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Content9Revise picklist options or provide additional guidanceImplementCriticalfor applicability, own and lease is not a clear cut distinctionFocus on operational controlEmily Gigotemilygigot@sanmar.comEnsure we're clear around owned and operated. Ensure we're clear around how calculation should be made (both content and guidance)
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Content10Remove part time and contract or clarify questionDiscussCriticalunclear how the number of part-time and contract employees relevant - need to balance gathering information for information's sake with required data
Clearly explain why employee classification is necessary and relevant to the module
Emily Gigotemilygigot@sanmar.comwe should be very clear on why we are asking for this. Intent is to evaluate if contract labor is treated like full time employees. are we doing this though? Do we need this question? Discussion with Abishek/Christelle?
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Content7Can't answer - gives % but should be #. If entering value, error msg comes upRepeatCriticalAllow #Eric Unmachteric.unmacht@mec.ca
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Guide3Unclear what industry category we fall into (outdoor or also sportswear)ImplementNice-to haveClarify categories and specify whether we can choose multipleEric Unmachteric.unmacht@mec.caGuidance: up to user to define how they want to be benchmarked.
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Guide6Assumes we all operate in USDDeferNice-to haveGive currency optionsEric Unmachteric.unmacht@mec.caConsistent with SLCP. User will need to convert currency.
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Guide7Unclear if annual production volume or units soldRepeatCriticalClarifyEric Unmachteric.unmacht@mec.ca
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Tech9% can equal more than 100ImplementNice-to haveShould give an error msg if the % don't add up to 100Eric Unmachteric.unmacht@mec.caFix in tech
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Content7Better ask for volume of sold products not production volume, And: Ask for ranges not specfic figure ( like annual revenue before).RepeatCritical1) Because then this figure includes own brand(s) and third party brands. 2) Both is met: confidentiality and at the same time benchmarking is possible. Fabian Nendzafabian.nendza@fenixoutdoor.de
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Content5Product categories are duplicative. (e.g., ‘Outdoor’ contains ‘apparel’, but there are also apparel categories)DiscussNice-to-haveIt's currently confusing for the user and the question may not be answered consistently across brands in different categories.It would be good to have non-duplicative category options (i.e., Apparel), then perhaps sub options (i.e., outdoor, fashion, mainstream, etc.)Greg Gausewitzggausew@rei.comReview with Julie. I think we're using her product categories
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Content7Clarify that this question is annual unit sales and not production volume, which are two different things. And specificy if it's for company as a whole or just the invidiaul brand.RepeatCriticalIt's currently confusingly worded and unclear whether it's for the company or the brand.Change question title to "Annual Unit Sales" and specify that it's for the brand in question.Greg Gausewitzggausew@rei.com
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Content9.1Specify how % of operations should be calculated (square footage, # of stores/DCs, etc.) RepeatCriticalNot clear how to calculate the answer.Give user dropdown option to select their unit (# of stores/DCs/offices or square footage) and then enter their %s.Greg Gausewitzggausew@rei.com
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Guide6Clarify whether this question is for the company overall or just the brand in question.ImplementCriticalIt's not clear whether the user should answer on behalf of its overall business (i.e., a retailer entering their total sales $) or just on behalf of the individual brand (i.e., a retailer entering the sales $ just for their own brand(s))Specify the scope of the question and/or ask for both total company revenue and annual revenue generated by the brand in question.Greg Gausewitzggausew@rei.comUpdate guidance to reflect that it is for the specific brand
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Guide11Recommend removing this question. Not clear what a violation would be in this context.DiscussNice-to-haveThis question may be more appropriate for a facility than a brand/retailer.Recommend removing this question.Greg Gausewitzggausew@rei.comImprove guidance. Brands can definitely be in voilation of restricted substance issues and more.
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Content7The unit of the answer is percentaje instead of number.RepeatCriticalIt is not possible to introduce only a number.Change cell format.InditexInditex
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Content9It is advisable to unify the question and answer formatting and differenciate between ownership (ownership or rental) and operational control (with or without operational control). There would be three possible options: own (only available under operational control) and leased (both with or without operational control).RepeatCriticalThere is confusion between operation / property concepts and there is no correlation between question and possible answers.This applies for offices, distribution centers and retail stores.InditexInditex
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Guide1The term "contract employees" is not defined anywhereImplementCritical
Include "contract employees" definition in How to Higg guide.
InditexInditex
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Content7cell needs to be formatted. Not able to add pieces sold. It automatically converts to %RepeatCritical
format cell to pieces instead of %
Joost de Bontjoost.de.bont@debijenkorf.nl
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Content10In a departmentstore significant turnover can be realized through concession partners.
This is included in the turnover, but not reflected in the number of employees. For a good comparisment this needs to be added.
DiscussNice-to-haveto make a good comparisment
aff question about the number of concession employees
Joost de Bontjoost.de.bont@debijenkorf.nlI'm not clear on what this means. Ask Joost
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Content9Add option ' third party' distributionRepeatCriticalIt can be that you not own or lease a distribution center but work in some locations with an external  third partyJulia Krämerjulia.kraemer@odlo.com
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Content7Should be a number, not a %RepeatCriticalQuestion is being asked in units. annual units shipped Karenina Gonzalezkarenina@unitedbyblue.comData relevancy
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Guide7Clarify the purpose of this question and what is desired to be achievedRepeatCriticalIt is not clear how reporting number of units sold is going to support any meaningful segmentation/data analytics. In the case of a company like ours with a huge assortment that goes from coats to hairclips, what will be the relevance/comparability of number of units sold. What we report publicly is number of transactions and total sales.
Remove the question or define a relevant metric.
Lia Zamfirlia.zamfir@hm.com
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Guide10Improve definition of part-time employees - from the description in the parantheses, the question is mixing part-time with temporary, so two different criteria (full time vs part time, permanent vs temporary)RepeatCriticalIt needs to be clear what the question aims to find outDepending on purpose, either clarify definition of part-time, or add an extra criteria (duration of contract: permanent or temporary)Lia Zamfirlia.zamfir@hm.com
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Content7It's not clear if we have to say the volume of products produced or soldRepeatCriticalMarieke Brichetmarieke.brichet@amersports.com
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Content7The question should focus on units produced (not sold), if we want to focus on the environmental and social impactRepeatcriticalMarina Schurrmarina.schurr@adidas-group.com
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Contentoverallthe overall tool is very repetitive and not easy to use. the same questions on risk and opportunities assessment appear in each section and it makes the questionnaire really difficult to nagivate in and moreover, takes the focus on potentially identifying room for improvement to answering detailed questions that are not part of our performance management anyway. the tool should ask the risk and opportunity assessment once (general section) and then focus on the proper actions in the following sectionsRepeatRedundancycriticalMarina Schurrmarina.schurr@adidas-group.com
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ContentOverallnot to mix identified risks, identified opportunities and programs in the same table. not to ask the same parameters to risks / opportunities / programsRepeatRedundancycriticalOne example where it is happening - General section, questions 12 and 14. we're asked to map the risks and opportunities and then all is aggregated in the same table and questions like "did you set a baseline" are asked. We don't think this is very clear (we don't set baseline for risk assessment - the risk is identified and then measures to cope with them are developed). So que questions should be more on the programs and policies you have in place to address the identified risks and opportunities, and not specific questions about the risk itself.
Frame the table in a way that you're asked to fill in the programs and policies you have in place to address the risks and not baseline year, current consumption, …
Marina Schurrmarina.schurr@adidas-group.com
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Contentoverallwe would like the Retail and product modules from SAC to use the same logic and ‘click’ together. Currently this is not the case as two modules have different approaches implementedcriticalusing both tools would be very time consuming and not effective for the different teamsMarina Schurrmarina.schurr@adidas-group.comI don't understand what she means.
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GuideOverallthe wording in the tables that consolidate risks and opportunities is very confusing and misleading - it should be revised - e.g. current amount or consumption of an identified risk (what does this mean?)Implementcriticalfilling in the tables is currently confusing and the current wording can lead to various different interpretations
revise all the wording in the tables and consult the brands and other stakeholders prior to setting the final version
Marina Schurrmarina.schurr@adidas-group.comFix as a part of the overall improvement around identifying risks/opportunities (e.g. providing drop downs). Improve guidance
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GuideOverallnot to mix identified risks, identified opportunities and programs in the same table. not to ask the same parameters to risks / opportunities / programsDiscusscriticalWe're asked to map the risks and opportunities and then all is aggregated in the same table and questions like "did you set a baseline" are asked. We don't think this is very clear (we don't set baseline for risk assessment - the risk is identified and then measures to cope with them are developed). So que questions should be more on the programs and policies you have in place to address the identified risks and opportunities, and not specific questions about the risk itself.
Frame the table in a way that you're asked to fill in the programs and policies you have in place to address the risks and not baseline year, current consumption, …
Marina Schurrmarina.schurr@adidas-group.com
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TechOverallability to upload filesImplementcriticalsome questions need to be validated by documents which are asked to be uploaded, but that's currently not possible to do
ability to upload files and assign the same files to different questions
Marina Schurrmarina.schurr@adidas-group.comcreate document upload capability for all quesitons in final tool
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Content7Asks for a % instead of a #RepeatCriticalChange % format to #Maxime Baziadolymaxime.baziadoly@quiksilver.com
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Content5Product categories that are duplicativeDiscussNice-to-haveWould prefer to have subcategories SubcategoriesNicole Greenernicole@kuhl.comSame point as above. Discuss with Julie
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ContentOverallWill we be able to edit/add answers after Oct. 31st, which can improve the score? With current glitches, if some answers do not transfer or are accounted for correctly, it can affect our score and we would like the ability to update the section that were incorrectly captured.DeferOdilia de Ciutiisodilia.de.ciutiis@macys.com
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ContentOverallCan we enter department name or do we need to enter an actual contact name and title for some questions?ImplementOdilia de Ciutiisodilia.de.ciutiis@macys.comAdd Department Name row
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GuideOverallIf we leave things blank, how does that affect our score?ImplementOdilia de Ciutiisodilia.de.ciutiis@macys.comClarify in scoring guidance
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GuideOverallWe only answer on behalf of Macy’s Merchandising Group (MMG) for private label production, not Macy’s Inc. Are we not to answer the retail tab?ImplementOdilia de Ciutiisodilia.de.ciutiis@macys.comClarify in guidance
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GuideOverallWe’re working with a consultant, we have identified issues, continue to identify issues, have policies for some areas, but not all. Do we not get credit if an answer is NO regarding having a policy tied to a formal approach/strategy, but we do have some processes in place?ImplementOdilia de Ciutiisodilia.de.ciutiis@macys.comClarify what qualifies as "yes" for formal approach
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GuideOverallHas the company identified X? Is it different from has the company established a formal approach for X?ImplementOdilia de Ciutiisodilia.de.ciutiis@macys.comClarify in guidance
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GuideOverallWe don’t have formal analysis reports to share for some questions. What happens if we don’t upload reports?ImplementOdilia de Ciutiisodilia.de.ciutiis@macys.comclarify in verification and scoring guidance
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GuideOverallMany questions throughout module list 0-10% as an answer option, why can’t we just enter the percentage? DiscussOdilia de Ciutiisodilia.de.ciutiis@macys.comremove all % in modules
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TrainingOverallWill the score be shared with all members?ImplementOdilia de Ciutiisodilia.de.ciutiis@macys.comClarify in training/launch
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Content7Question is asking about "units sold" but the cell is formatted in % so our answer turns up with a 0 too much and the wrong unitRepeatCriticalWrong formatting of the cell Correct the fromatting
Rebecca Johansson
rebecca.johansson@hellyhansen.com
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Content6No currency defined, only values mentioned in the drop down list. HowToHigg suggests that this should be USD, so add "(USD)" to the question.ImplementCriticalIf users interpret their own currency, the values cannot be compared or used in analyticsadd (USD) to the question or answer optionsRoos van Borrendamroos.vanborrendam@asics.comAdd USD as currency per suggestion
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Content11Dependency indication: "If" yes, please descibe...ImplementNice-to-havewithout the word "If", it looks like you need to answer this question regardless of your previous answer. Making this dependent to only show if answered "Yes" to the main question (any violiations) would also solve te problemRoos van Borrendamroos.vanborrendam@asics.comFix typo
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Guide9It is not clearly defined on which basis the % of of owned/leased should be based. Based on floor space, FTE, turnover, etc? It is also not clearly defined what is meant with owned/operated vs. leased.RepeatNice-to-haveNot having this clarified makes it difficult to complete the data and to compare. Regarding the operational control, do you mean whether the building is owned by us? In many cases we lease the building but we have full operational control over the people and installations, or only partly operational control (over the people but not the installations), so it is very difficult to answer this question.Let the user specify the basis for the data (similar to DJSI/CDP) or define it in general for everyoneRoos van Borrendamroos.vanborrendam@asics.com
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Guide10clarify type of employee – Repeatdon't all employees need a contract? Is contract workers the workers that are not employed by us; but that we are purchasing (consulting) services from?definition clarification
Roos van Borrendam
roos.vanborrendam@asics.com
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Content7Question 7 should be a numeric value not a %RepeatCriticalAnnual sales volume is an exact numberShellyshelly@outerknown.com
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Content7The annual production volume states in %RepeatCriticalChange to piecesShirley Schijvens
Jaap Schijvens
shirley.schijvens@schijvens.nl
jaap.rijnsdorp@schijvens.nl
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Content10There should be a option with 'total number of employees' ImplementCriticalif not possible to split into full time and part timeadd another answer optionSisse Norman Lønvisisse.lonvig@bestseller.comProbably good to add. Confirm within the context of the question.
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Content10Specify number of parttime employees - description unclear - what is it exactly that needs to be filled in? Only the number? Or something with months and days?RepeatCriticalFor the fulltime employees it is clear what needs to be filled in, just the number where I assume only the number of fulltime employees and not the sum of all employees to the total of fulltime. But for the parttime it is unclear. Should it be the number of employees? Or multiplied by days / months? This is unclear to me. Give an example or just say numberTamar Hoektamar.hoek@solidaridadnetwork.org
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Content33+5. repetitive questions. if you indicate what industry you're in, you by default have already answered what products you makeImplementReview if this is in fact repetitive
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Content12
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Guide3what are the definitions of each of the industry stegments? Repeatmove definitions up from question 5 to question 3, or have in both locationsGuidance: up to user to define how they want to be benchmarked.
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TechOverallPut "None" option at the end of every checkbox listImplementCriticalThis is an important feature for scoring - we'll want completion logic online so people can't submit datasets with a bunch of blanks. Answers should be null or zero but not blank. Need "none" to enable them to not check any boxes and still score. Cameron Childs
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