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Financial Aid 5 Year Assessment Plan
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Year 1Year 2Year 3Year 4Year 5Means of Assessment
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20192020202120222023
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You Can Book Me Phone AppointmentsXAssess the effectiveness of the financial aid You Can Book Me phone appointments through student surveys and feedback.
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Financial Aid Recalculation ProcessXReview and assess the implementation of the financial aid recalculation process for students who never attend courses, to occur during the week following the census date, rather than at the end of the term.
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Financial Assistance CommunicationsXReview and assess all communications with assistance from Information and Marketing Services.
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Student Employment Policy and ProceduresXReview and assess Student Employment processes, procedures, and supervisor training. Utilize focus groups and solicit feedback from former supervisors and student employees.
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Veteran Education Benefit ServicesXReview and assess college specific policies, procedures, forms and outreach efforts to help students access and use Veteran Education Benefits.
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