| A | B | C | D | E | F | G | H | I | J | L | N | O | Q | R | T | U | V | W | X | Y | AE | AG | AI | AJ | AK | AL | AM | AN | AO | AP | ||
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1 | DEMOGRAPHICS | USE DURING AN EMERGENCY | CONTENT | LEARN & BE READY | ||||||||||||||||||||||||||||
2 | Gender | Age Group 12 - 17 18 - 29 30 - 49 50 - 64 65 + | How many first aid training courses have you done? | If so, did you WANT to do the course or did you HAVE to do it? | Do you have a first aid kit: [In your Home?] | Do you have a first aid kit: [In Your Car?] | Do you have a first aid kit: [In Your Workplace?] | Do you have a first aid kit: [In a travel bag / purse?] | What level of confidence do you have in administering first aid for a serious injury? E.g. Treating a deep bleeding wound, a fracture, poisonous bite or CPR? LOW / MED / HIGH | ADDITIONAL COMMENTS How essential do you think it is to have first aid instructions accessible to you at all times? Essential Nice to have Dispensable | ADDITIONAL COMMENTS If you wanted to access first aid information right now, what would be your preferred method out of these options? Printed Material like a first aid book A website (Requires Internet) An app on your mobile phone (Works Offline) A document saved on your computer/mobile Other (specify) | If you had no reception and wanted to access first aid information, what would be your preferred method? | What would you prefer and why? a) A First Aid App that you can USE DURING an emergency b) A First Aid App that helps you LEARN & BE READY FOR an emergency | Would you find it useful to have a First Aid App with emergency information and instructions on it? Why | In an emergency where you need to administer first aid, are you more likely to: ACT FIRST or LOOK UP INSTRUCTIONS FIRST? Why? | PICTURE THIS: You have a First Aid App on your phone. You're out walking with a friend who suddenly trips and falls badly. They are in extreme pain. They have a deep bleeding wound, and they tell you their arm feels broken. They need immediate first aid. The nearest ambulance is 10 MINS AWAY. Would you refer to the first aid app? If so, at which point? | SAME SCENARIO: You have a First Aid App on your phone. You're out walking with a friend who suddenly trips and falls badly. They are in extreme pain. They have a deep bleeding wound, and they tell you their arm feels broken. They need immediate first aid. The nearest ambulance is 30 MINS AWAY. Would you refer to the first aid app, and when? | FINAL SCENARIO WITH YOUR CLUMSY FRIEND! You have a First Aid App on your phone. You're out walking with a friend who suddenly trips and falls badly. They are in extreme pain. They have a deep bleeding wound and they tell you their arm feels broken. They need immediate first aid. You DO NOT have phone reception. Would you refer to the first aid app, and when? | EXPLORE: USE DURING emergency vs. LEARN & BE READY FOR an emergency? It seems people would ACT based on past experience, so is it more useful LEARN & BE READY vs USE DURING? WHY? | When understanding first aid, what's the most essential type of instructions formats; Text, still images, GIF, Video, Audio Why? | RATE: 1 (Completely Uninterested) 5 (I would download it now!) How interested would you be in a free app that helped improve your first aid knowledge? | What if the app taught first aid using fun games, which allowed you to earn "first aid badges" and complete mini first aid courses? 1 (Completely Uninterested) 5 (I would download it now!) | What if completing first aid tests allowed you to "Earn" points which you could redeem for real life products? JB HiFi, BCF, Woolies, Wine, Gift Cards or Donate To Charities 1 (Completely Uninterested) 5 (I would download it now!) | What else could we include in the app to encourage people to want to learn first aid? | ||||||||
3 | Male | 30-49 | One | Yes | Yes | No | No | High confidence - I feel confident to handle most first aid situations | A nice to have item | An app on your mobile phone (works offline) | AFTER FIRST AID: I would refer to instructions only after I have delivered immediate first aid. | Text + stills | 3 | 3 | 4 | |||||||||||||||||
4 | non-binary | 18-29 | More than One | Yes | No | Yes | No | Low confidence - you know the very basics only | Essential, a must have item | Mobile device (either call someone or look up Google) | An app on your mobile phone (Works Offline) | A First Aid App that you can USE DURING an emergency | Yes | act first - because it's important to take action. it would be a waste of time to look up when a person needs help. | I have 10 mins.. i will do everything to make them comfortable / apply some first aid. Possibly might refer to it after I feel things are a bit more comfortable, but not before. | act first / refer after | act first / refer after. i challenged them on this.. after they said initially they wanted an emergency app and they agreed. they said emergency is needed app in what situations would you refer first? in all situations, you're calling for help / and taking action first. epipen anaphalytic fits / seisure | Text + video + gifs | 1 - i'm not downloading an app unless there is an incentive (e.g. sweat coin gives you crypto for walking) | 3. something like Duolingo would be cool.. e.g. give me first aid scenarios and challenge me on how I would you fix it. i'm not downloading the app to play games so the social aspect is not that interesting to me, but interactive quizzes would be good. | 5. Yes.. exchange it for gift - check out sweatcoin. If there were good retailers on onboard (e.g. freddys fishing world, JB, gym gear etc etc / donate to charity options) I would download it now. to engage younger generation you need strong incentives to learn. learning first aid is not enough | |||||||||||
5 | Karen | Female | 30-49 | None | Yes | Yes | Yes | No | Low - don't like blood.. but if I have to do it I gotta do it | Nice to have - because I don't use it all the time. I know I should have it but .. | An app because it works offline | An app | Use During; Because I won't spend my spare time reading about FA. But I might read after the fact | Yes; In case something I didn't know or was unsure about.. would help me feel more confident. although if it was urgent, i'd call 000. Depending on severity.. i'd feel more confident with 000 instructions vs an app.. e.g. during a heart attack. I don't feel as supported with an app vs a person | Depends on severity.. but in general in an emergency I would ACT FIRST because time is of the essence when some needs help NOW. I might refer to FA info after things have settled down | Take action: I would try to stop the bleeding I'd call 000 and get instructions over the ph. I might refer while we were waiting | I'd do the same thing.. and might refer to it while waiting | Same actions.. if cannot get through to 000, I would refer to the app. More likely to use the app in the downtime | Having it there gives me a safety net in case I need it. | Text + still images Easy to read text An image to show anything specific to see something, e.g. CPR recovery position | 2 Because not in the forefront of my attention.. didn't think about it. We don't often talk about first aid with people.. not a topic of conversation. But it is a good idea. | 2 As an adult, i'm not that interested in playing first aid games.. Not that interested in badges If I want to play a game, I want to zone out and be entertained. | 3 That would be pretty cool.. more interested | No | ||||||||
6 | Anton | Male | 30-49 | One | Had to do it | Yes | No | Yes | No | Low - wouldn't know where to start depending on the injury | essential - could save someone's life | Printed material - a phone can switch off (lock mode) if looking at a screen reading with no action | Printed material | both - may stumble across something that you are not prepared for and have the app to use during the emergency | Yes - could be the difference between life and death | depending on the emergency - if it's something i know how to deal with I would act first - if not, i would look up instructions | probably after trying to stop the bleeding, calming the person and calling the ambulance | same as previous | same as previous | probably more useful to learn and be ready - depending on the scenario. If someone is having a heart attack I probably wouldn't go on the app, i'd call the ambulance | all of them - you might not understand one way but you might understand the instructions another way | 3 - would be good to learn more about first aid but not sure if i would actually use it to learn | 3 - same reasoning | 4 - but that would probably never happen | certified course? | |||||||
7 | Nicole | Female | 30-49 | One | Had to do it | Yes | Yes | Yes | No | Low - med - knowledge vs practice is different | Nice to have - for reinforcement of existing knowledge | an app would be easy to access if easy to use | the app that works offline | Use During an emergency - don't have time to sit and read | Yes - easy access easy to find if you can't get in touch with 000 | depends on the type of emergency - use knowledge first if unknown refer to help from app | pressure on the wound then refer to the app then get them out of there | same as previous | same as previous | i think use during because at some point everyone learns something and you don't know how you are going to react yourself in an emergency situation so having instructions would give me clarity even if I don't use it all the time | images and text - read and see information easily and quickly | 4 - you never know when you are going to need it | 2 - if i have 5 minutes i am not going to play games | 3 - more interested but probably wouldn't do it | No | |||||||
8 | Suzi | Female | 50-64 | None | No | No | yes | No | Low - i get anxious | Nice to have - so I can look at it when i want to | An app on your mobile phone (Works Offline) | book | Use During - tell me what do in a particular situation | Yes - tell me what do in a particular situation | depends on the situation - act first then seek help on the ap | call the ambulance then refer to the app | same as previous | straight away | use during - probably forget things and having it there would help me help someone easier | text and images - sometimes text hard to understand and having an image helps you to see what you need to do | 4 - just to have it on your phone in case there is an emergency | 5 - yes i'd like that | 5 - more motivation to download the app and do the learning | No | ||||||||
9 | Jana | Female | 12-17 | None | No | No | yes | No | Low - i know a little bit but not enough | Nice to have - in case of emergencies | An app on your mobile phone (Works Offline) | An app on your mobile phone (Works Offline) - when i don't have wifi - i usually don't have data on my device so I would use the app | Use During but i like the idea of being able to learn more | yes - you never know what could happen so it would be good to have the there | look up instructions - probably look at the instructions first to make sure I am doing it right so I don't make it worse | i know what do for bleeding so i would do that, call the ambulance then look at the app | I would do the same thing | the app doesn't need the internet so I would do the same thing again | use during and learn and be ready - so I can have it there in case i forget anything/everything and then learn more | like "wiki how to" - has text and images - bold headings | 5 - just so it's there in case i need it | 5 - interactive things are fun - i feel i learn more at school when things are interactive | 5 - woo hoo - freebies are great | keeping it simple - but having enough detail | ||||||||
10 | Karen | Female | 65+ | None | Yes | No | NA | No | Med - life experience - seen it enough during that i can give it a go | Essential - in case of emergency | google - website | An app on your mobile phone (Works Offline) | Use During - that would be important | act first - may be doom and gloom and do what can do to help first | no I deal with the injury myself - call and wait for ambulance | same as previous | same as previous | i wouldn't use the app to learn - i know enough and if it was bad enough i'd call 000 and follow their instructions | basic and simple and quick - not lengthy that it gets boring | 5 - i'd be very interested | 1 - don't care for games | 1 - it's all about time | simple!!! not lengthy | |||||||||
11 | Jess | Female | 18-29 | One | Had to do it | Yes | No | Yes | No | Low - not sure on what to do | essential | Website - no storage on my phone to add apps | An app on your mobile phone (Works Offline) | Use During - love to say that i'd learn it but probably wouldn't | Yes | act first - then look up app | make sure they are calm then look at the app for instructions | same as previous | same as previous and i'd make them a splint | Learn before and be ready is useful | GIF - small file size that deliver the right amount of information - gif used right would be good | 4 - l realise i lack knowledge | 3 - it would keep me engaged | 4 - like the real life rewards | no | |||||||
12 | Mitch | Male | 18-29 | 7 including refreshers | Had to do it | Yes | Yes | Yes | No | Med - i have have enough training to help | Essential | An app on your mobile phone (Works Offline) | An app on your mobile phone (Works Offline) | Use During - help with any steps | Yes | act first - then look up the app if needed | apply pressure to the bleed, act first - then look at the app | same as previous but if i could i'd drive them to medical help | same as previous but if i could i'd drive them to medical help | use during as i have prior knowledge but learn and be ready is useful too | all of them - even links to outside sources | 5 - an app that would do everything would be great | 2 - i don't want people to think they can learn first aid with games | 5 - sounds good | certified courses | |||||||
13 | Gianluca | Male | 18-29 | None | No | No | No | No | Low - haven't done any courses or have experience. I would call an ambulance for help | Nice to have - good but not essential | An app on your mobile phone (Works Offline) | An app on your mobile phone (Works Offline) or some documents on my phone | Use During - easier you might forget something - easy to look at | Yes - no experience you have a guide to be able to help people | look up instructions first - check that you are not doing anything wrong or misundertstand the situation | act first - look up if situation is getting worse while waiting for the ambulance | act first / refer after / wait for ambulance | immediately look up | Use During - having the information there to look at during the emergency | text and images - videos - although video might take too long so probably just text and image | 5 - why not - i have a lot of useless apps on my phone | 5 - yeah courses sounds good | 5 - i like rewards! | No | ||||||||
14 | Rach | Female | 30-49 | One | Had to do it | Yes | No | Sometimes | Low - well i haven't had to do it often so wouldn't be confident | Essential - well after recent experience having it would have been a benefit | An app on your mobile phone (Works Offline) | An app on your mobile phone (Works Offline) | Use During - being lazy i'd want one that would talk me through the steps at the time | Yeah totally - talk me through the steps | act first - chances are I would be doing the right thing - if there were two people we could do both | act first - wrap first i wouldn't leave them bleeding out - then look | same as previous | same as previous | both would be useful you would just need to set the time to do it - not a priority | video and audio - more of a visual learner and retain/understand more when I see/hear it rather than read | 3 - only because i have kids and things can happen | 3 | 2 - that is not a motivator for me - if i want to learn it i would learn it - not an incentive | it's up to the individual - you either want to do or not. | ||||||||
15 | Claire | Female | 30-49 | One | Wanted to | yes | Yes | Yes | Yes | LOW - low low low! No! I would do it but i wouldn't have confidence | Essential - because I wouldn't have a clue otherwise | A website - probably just google | An app on your mobile phone (Works Offline) | Use During - realistically I would probably only use when i need to in an emergency | Yes - I had one but I deleted because i needed storage space | act first - then look and make sure I am doing it right | act first - then look up the app - or google what do do | same as previous | same as previous if it was an offline app | in theory learn and be ready but I don't see myself doing this | images and maybe videos but they'd have to be short - especially if someone is bleeding - i am a visual learner and so image and text | 2 - in theory i would be interested but then again i did delete the one i had previously | 2 - wouldn't make a difference - it might be better | 4 - yeah if maybe frequent flyer points i would do it | no | |||||||
16 | Mary | Female | 65+ | None | Yes | No | NA | No | LOW - no good | Essential - yes it's a good idea | An app on your mobile phone (Works Offline) | An app on your mobile phone (Works Offline) | Use During - if it's happening now i want to know how to do it now | Yes - so you can have a look and have some idea what you are doing | act first - help the person | have a look to help - and the then try and remember that i do have the app i could use | ring 000 and help then look at the app if i remember | same as previous | use druing - it's not something i would read - i would only use when i needed to | all of them - it would help me understand better | 4 - would be handy to have | 2 | 1 - no that doesn't interest me | No | ||||||||
17 | Steele | Male | 65+ | 2 | Wanted to | Yes | No | NA | Sometimes | Low/med - i haven't used my training in a very long time | Essential | a recognised app like red cross - an australian based one | An app on your mobile phone (Works Offline) | Both - I think ahead so i'd like to be ready | Yes - if you are in a situation you aren't confortable with you can look up for help - first few minutes are important | act first - assess the situation and do what i can immediately | act first - try to stop the bleeding then look at the app | same as previous - and look at the app for more information | still call 000 from my phone - and then look at the app | both - it would be good to learn a bit more if i make time | audio and visual - you might need your hand to help someone and may not be able to hold your phone to read instructions | 5 - as long as it is australian based | 5 - i would let the grandkids have a go but only if it is a separate app to the main first aid app | 2 - an incentive that wouldn't really interest me | NO | |||||||
18 | Bec | Female | 30-49 | None | Yes | No | Yes | No | Low - I would do what I have to do | Essential - would be good to have | An app on your mobile phone (Works Offline) | An app on your mobile phone (Works Offline) | Both - but honestly I don't think I would choose to read it, i would probably ready more after something has happened so I could learn more about it then | Yes - it may keep me calm in an emergency situation | act first - do what I can then call 000 | act first - stop bleeding then call 000 | probably the same | probably the same again | both - who knows how it will help in the future | probably all of them - i may watch a video or just read the information | 5 - i should really have one on my phone | 4 - would be ok | 3 - why not as long as I don't have to put too much personal info in | no | ||||||||
19 | Andrew | Male | 30-49 | 2-3 | Had to do it | Yes | Yes | Yes | No | fairly High on some items - med on some and low/med on cpr - depends on the situation - haven't done a training course for a while | Essential - you never know what could happen - unpredictable | An app on your mobile phone (Works Offline) | An app on your mobile phone (Works Offline) | USE During - there are a few things to learn and remember and it you aren't going to study it in reality and having it there if easy to follow and it might talk you through it rather than pictures and reading cause you may need both hands | Yes | act first - and ask someone else to look up instructions and if on my own act first | act first to stop the bleeding - then call 000 then look up the app | the same | same things - stop the bleeding and check the app and attend to the fracture based on the structions | Both - I have knowledge from previous training and experience for the items in the example but for other other situations it would be both | video with audio so you can sit it there and watch and listen, text with good images can be hard to understand. | 5 - definitely | 3 - that stuff doesn't really interest me | 4.5 - that would make it an incentive | interesting notification - facts - short video - did you know - recent news - facts about poison spiders/snakes | |||||||
20 | Jerry | Male | 65+ | 2 | Wanted to | Yes | Yes | Yes | No | High | Essential | An app on your mobile phone (Works Offline) | An app on your mobile phone (Works Offline) | Both - during the emergency you need to be reminded of the technical aspects of the emergency - ideally you can refresh your knowledge and skills | Yes - in my life i would have had 15 - 20 first aid events - i witnessed terrible decisions made by people in an emergency situation that resulted in a fatality | act first - and then verify or have someone verify anything that i am uncertain of | if i don't know what I am doing I would refer to it immediately - if i know what I am doing ing I will act first - phone for help | same thing - trauma first - phone for assistance - stabise - transports | same thing - I can not say with more passion the accurate first aid information can save a life - you know you will have the feeling of doing the right thing | prior knowledge essential - the reference to the knowledge during a first aid emergency gives essential verification of actions/proceudres | annotated images - with step by step instructions -i need to know the process and there can be confusion with words, for me, a drawing can be less confusing | 5 | 4 | 5 - if there was knowledge and rewards on offer i'm in! | being able to take a photo and have an AI response | |||||||
21 | Mike | Male | 30-49 | 2 | Had to do it | Yes | Yes | Yes | No | High | Essential - for the scenario that is unexpected | An app on your mobile phone (Works Offline) | An app on your mobile phone (Works Offline) | Both - the learning part is you are able to need to brush up on you can have that constant refresh - being in the front of mind and takes away the guesswork and gives confidence - you may not enough time to refresh and it will give you correct applications of frst aid therefore giving you confirmation | Yes | act first if it critical and life threatening - check instructions when you have doubt over the situations or your skill set | act first stop the bleed - call for help - whilst calling i'd refer to the app | act first - stop the bleed - call for help - whilst calling i'd refer to the app - check the app - check the break once i have stopped the bleed | stop the bleed - check the app to see the next steps to deal with the break - walk out to phone reception range and call for help | i have confidence and if it was more serious - fracture to neck etc - i don't want to do something wrong - first aid is about not doing any more harm - check the topic prompt you - learning aspect is good, it's like a foreign language and they can have prompts, be empowered with information so they don't feel helpless - it all depends on the circumstances | videos that shows the actual process, could be a gif, would be better than an image | 5 - it's free and it's giving me life saving information which is vauable as a parent and when traveling - gives peace of mind | the games don't do it for me but the achievement of completing something and a certificate that validated the learning - people that achieve high, may become a customer for life | high value item - no postage - digital - they could then become a customer for life - first aid products - discount on FA products - buy get one free etc. | knowledge certificate for doing courses - striving to get the person to be empowered with enough knowledge for the scenario - everyone is different and i don't know what each person wants. Achieve the "top ranking/gold" and they could get something out of it. | |||||||
22 | Dan | Male | 30-49 | 2 | Had to do it | Yes | No | Yes | No | Low | Nice to have | Google search / Youtube | Screenshots on my phone.. I wouldn't prepare for that | Learn and be ready | No. I would prefer to go to youtube. | Act first - I need to help with the emergency. Every second counts. If I was a bystander I might look up info | After I've sorted the bleeding and the person is comfortable I might pull the app out. | same action | same actions would still happen. | It's about being prepared. That is important to me. I own a "Go bag" in case of serious emergency | Video, then text - because when I think of medical, I want to see techniques. A video format shows me this. A Gif in conjunction with text. | Not high on my priority list. I don't have one now. It's not on my mind | I don't have an interest in games. It cheapens the content. I want scenario based info | I would be interested on discount codes to use in the Survival shop | Survival scenarios make it real for me.. telling me about real-life scenarios. Partner with people who are not talking about first aid.. influencers. tackling FA head on is dry and boring. Take the guesswork out for me, tell me what kind of kit I need and show it to me in context of a real life scenario. Videos on How to use the KITS - how to get the most out of this kit. | |||||||
23 | Tim | Male | 65+ | 1 | Yes | Yes | Yes | No | High | Essential - I have confidence - had i had any doubts i would use first aid app - i would do that with CPR - i haven't had done CPR on a person - i would use the app - i want to make sure i can help people | it has to work offline - online to update information | An app on your mobile phone (works offline) | Learn and be ready - this is where we are heading - i like the idea - it's much better to watch a video to see how hard to hit a child when chocking and to see the experts do it. | Yes - i want to have control - this is where we are heading - i like the idea it's much better to watch a video to see how hard to hit a child when chocking and to see the experts do it. | Act First - If I think I know what I am doing i will act first - I will assess the situation and help where I can- grab fa kit from car - then access the app | with my experience i would immediately ensure blueeding has stopped - make the patient comfortable - then I would call 000 | immediately stop the bleeding - better asses the break - puncturing or anything for more damage - no experience moving a person with a break - recovery position - call 000 | stop the bleeding - refer to the app to make sure I am doing it right - my experience gives me knowledge - i could leave the person to get help. explain what I am going to do - assess everything as best I can to a point where I can leave to get help then return and stay with them until help arrives | the best protection is to watch an expert - eg apply a snake banage - videos allow you to see the correct way - if i had any doubts I would spend the time (15 seconds) to watch the video | it's critical - "if you don't have a first aid app, you're an idiot" | children - they would like this and it would be great for kids to learn and to have the app. I would not like games as an adult - 1 | for children it would be great - if it helped with CPD i would give it a go but personally this doesn't interest me - 1 | give a reminders in the areas that are important to us - i would like refresher with bites, choking etc. Scenarios are the way that we can make sure people can role play that they can relate to and prepare them for an emergency. have an option to view now and remind me later to review refreshers. "What would people pay to save a loved one's life?" | |||||||||
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