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RETENTION.COM
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Jan-23Feb-23Mar-23Apr-23May-23Jun-23Jul-23Aug-23Sep-23Oct-23Nov-23Dec-23Jan-24Feb-24Mar-24
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MRR$1,158,561$1,319,107$1,397,431$1,470,897$1,515,152$1,566,221$1,621,588$1,685,595$1,694,559$1,694,772$1,798,035$1,822,117$1,823,397$1,826,933$1,792,073
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Revenue
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Recurring Software Subscription Revenue
 $ 1,265,297 $ 1,347,545 $ 1,437,967 $ 1,314,211 $ 1,571,225 $ 1,476,409 $ 1,552,894 $ 1,578,722 $ 1,685,172 $ 1,646,430 $ 1,752,757 $ 1,833,567 $ 1,851,344 $ 1,842,520 $ 1,828,378
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Data and B2B Revenue $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ - $ 6,995 $ 22,964 $ 15,726
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Total Revenue$1,265,297$1,347,545$1,437,967$1,314,211$1,571,225$1,476,409$1,552,894$1,578,722$1,685,172$1,646,430$1,752,757$1,833,567$1,858,339$1,865,484$1,844,104
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Cost of Revenue
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Hosting & Infrastructure8,4078,3388,1699,1778,8859,35511,30913,96013,97813,60117,78317,13614,90615,14015,870
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Third-party Data and Applications62,32265,05649,14971,41278,52970,95076,23881,18580,59078,51480,33783,86282,04681,38774,124
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Client Success and Support41,47194,96396,602106,25795,71981,162124,11380,27874,569130,318101,322117,764150,214124,676122,150
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Professional Services
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Internal Engineering Support
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Total Cost of Revenue112,199168,357153,921186,846183,132161,468211,660175,423169,136222,433199,442218,762247,166221,203212,144
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Gross Profit$1,153,097$1,179,188$1,284,046$1,127,365$1,388,093$1,314,941$1,341,234$1,403,299$1,516,036$1,423,997$1,553,315$1,614,804$1,611,173$1,644,281$1,631,960
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Gross Margin91.13%87.51%89.30%85.78%88.34%89.06%86.37%88.89%89.96%86.49%88.62%88.07%86.70%88.14%88.50%
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Sales & Partnerships232,616495,426399,220416,600528,966504,409544,322372,600410,770365,506354,950382,819351,368373,251400,483
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Marketing320,454358,762373,855405,885427,648452,973403,575419,466134,339236,110161,687221,684219,833281,458316,291
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Research & Development125,023107,187113,827116,283116,145150,666143,556141,186151,726151,758177,034237,893184,625175,584187,712
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General & Administrative261,410270,959259,047222,889228,287224,132249,314354,834329,465343,997452,166331,706346,005295,074346,652
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Total Operating Expenditures939,5031,232,3331,145,9501,161,6571,301,0461,332,1801,340,7671,288,0861,026,3001,097,3711,145,8371,174,1021,101,8301,125,3661,251,138
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Operating Income$213,594-$53,145$138,096-$34,292$87,047-$17,239$467$115,214$489,736$326,625$407,478$440,702$509,343$518,915$380,822
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Non-Operating Income/(Expense)$ 0$ (25,606)$ (6,800)$ (35,395)$ (2,378)$ (50,218)$ (9,590)$ (668)$ (377)$ (386)$ 861$ (405)$ (177)$ (279)$ 18,968
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Net Income$213,594-$78,751$131,296-$69,687$84,669-$67,456-$9,123$114,546$489,360$326,239$408,339$440,298$509,167$518,636$399,791
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% Margin16.88%-5.84%9.13%-5.30%5.39%-4.57%-0.59%7.26%29.04%19.81%23.30%24.01%27.40%27.80%21.68%
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Check$0$0$0-$1,999-$6,084$0-$3,452$0-$4,737$0$0$0$0$0$90
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Unclassed
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Remaining Delta$0$0$0-$1,999-$6,084$0-$3,452$0-$4,737$0$0$0$0$0$90
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Efficiency Metrics
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Gross Margin91.13%87.51%89.30%85.78%88.34%89.06%86.37%88.89%89.96%86.49%88.62%88.07%86.70%88.14%88.50%
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Sales and Marketing as % of Revenue43.71%63.39%53.76%62.58%60.88%64.85%61.04%50.17%32.35%36.54%29.48%32.97%30.74%35.10%38.87%
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Research and Development as % of Revenue
9.88%7.95%7.92%8.85%7.39%10.20%9.24%8.94%9.00%9.22%10.10%12.97%9.93%9.41%10.18%
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General and Administative as % of Revenue
20.66%20.11%18.01%16.96%14.53%15.18%16.05%22.48%19.55%20.89%25.80%18.09%18.62%15.82%18.80%
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Net Income16.88%-5.84%9.13%-5.30%5.39%-4.57%-0.59%7.26%29.04%19.81%23.30%24.01%27.40%27.80%21.68%
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Growth
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MoM % Growth6.50%6.71%-8.61%19.56%-6.03%5.18%1.66%6.74%-2.30%6.46%4.61%1.35%0.38%-1.15%
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12 Month Trailing Growth44.91%37.91%29.73%40.32%
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Rule of 40 (GAAP)68.93%65.30%57.53%62.00%
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