| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | |
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1 | Usergroup: Flatmates Domain: Rental Management | Goal: To manage expenses, divide responsibilities, co-ordinate use of shared services and interact with the rental owners, service providers, etc | |||||||||||||||
2 | Persona | Students Individuals actively pursuing education, often with varying schedules and budget constraints, seeking shared rentals for cost-effective living arrangements. | Working Professionals Employed individuals with stable incomes and fixed working hours, choosing shared housing for convenience and cost-sharing. | Families Couples or individuals with children seeking shared housing to minimize expenses while maintaining a family-friendly environment with potential additional responsibilities related to childcare | Older Adults/ Retirees Retired individuals in the later stages of their careers, opting for shared rentals for companionship, reduced living costs, and a more relaxed lifestyle. | ||||||||||||
3 | Demographics | ||||||||||||||||
4 | Age Range | 18-25 | 22-35 | 25-55 | 50+ | ||||||||||||
5 | Income Level | Limited | Moderate-High | Moderate-High | Variable | ||||||||||||
6 | Location | Tier 1/2 | Tier 1/2 | Tier 1/2 | Tier 1/2/3 | ||||||||||||
7 | Experience | Limited experience in shared living | Previous co-living experience may vary | Likely experienced in shared living | Experience may vary, potential previous co-living | ||||||||||||
8 | Time | Limited due to academics | Limited due to family commitments | More flexible, potentially retired | |||||||||||||
9 | Lifestyle | More social, frequent guests | Social but values convenience | Family-oriented commitments | Relatively quieter lifestyle | ||||||||||||
10 | Specific Needs | NA | NA | More space, family-specific needs | Accessibility considerations | ||||||||||||
11 | Tech Savviness | High, familiar with apps and online tools | High, comfortable with technology | Moderate, may vary among family members | Variable, may need user-friendly interfaces | ||||||||||||
12 | Communication Preference | Instant messaging and social media | Varied, may prefer email or messaging apps | A mix of face-to-face and digital communication | Varied, may prefer simple communication channels | ||||||||||||
13 | User Journey | ||||||||||||||||
14 | Research | The person begins researching available options for shared rentals in a particular area | |||||||||||||||
15 | Contacting Landlord | Initial communication, possibly through emails, phone calls, or messaging apps, to discuss details like rent, house rules, and any other pertinent information | |||||||||||||||
16 | Viewing and Inspection | Inspect the living conditions, meet potential roommates, and ensure that the shared space aligns with their preferences and lifestyle | |||||||||||||||
17 | Application and Approval | Submit an application to the landlord. This application might include personal information, references, and possibly a rental history | |||||||||||||||
18 | Move In | This involves signing the lease agreement, paying any upfront fees or deposits, and getting settled into their new living space. May also establish agreements with roommates regarding shared responsibilities, such as chores, bills, and any house rules | |||||||||||||||
19 | --Rental Agreement Documents | (What) Needs to quickly submit relevant documents to landlord (Why) to complete the lease agreement process | (What) Difficult and time-consuming sharing documents again and again (Why) due to misplaced papers, urgent requirements (Impact) leading to frustration searching for them | (What) Quickly and easily share documents/ agreement (How) by having a digital copy of all important rental docs in a single place (Impact) leading to ease of sharing when needed | 3 | (What) Needs to quickly submit relevant documents to landlord (Why) to complete the lease agreement process | (What) Difficult and time-consuming sharing documents again and again (Why) due to misplaced papers, urgent requirements (Impact) leading to frustration searching for them | (What) Quickly and easily share documents/ agreement (How) by having a digital copy of all important rental docs in a single place (Impact) leading to ease of sharing when needed | 3 | (What) Needs to quickly submit relevant documents to landlord (Why) to complete the lease agreement process | (What) Difficult and time-consuming sharing documents again and again (Why) due to misplaced papers, urgent requirements (Impact) leading to frustration searching for them | (What) Quickly and easily share documents/ agreement (How) by having a digital copy of all important rental docs in a single place (Impact) leading to ease of sharing when needed | 3 | (What) Needs to quickly submit relevant documents to landlord (Why) to complete the lease agreement process | (What) Difficult and time-consuming sharing documents again and again (Why) due to misplaced papers, urgent requirements (Impact) leading to frustration searching for them | (What) Quickly and easily share documents/ agreement (How) by having a digital copy of all important rental docs in a single place (Impact) leading to ease of sharing when needed | 3 |
20 | (What) Needs to keep an accessible copy of rental documents (Why) to maintain record and for legal purpose | (What) Needs to keep an accessible copy of rental documents (Why) to maintain record and for legal purpose | (What) Needs to keep an accessible copy of rental documents (Why) to maintain record and for legal purpose | (What) Needs to keep an accessible copy of rental documents (Why) to maintain record and for legal purpose | |||||||||||||
22 | --Roommate Agreement | (What) Needs to create a roommate agreement (Why) to set ground rules and live peacefully | (What) Difficult and time-consuming creating a roommate agreement (Why) due to inexperience, confusion (Impact) leading to future conflicts over undefined terms | (What) Quickly and easily create an agreement (How) by having a pre-defined format to follow (Impact) leading to properly defined terms to avoid future conflict | 3 | (What) Needs to create a roommate agreement (Why) to set ground rules and live peacefully | (What) Difficult and time-consuming creating a roommate agreement (Why) due to inexperience, confusion (Impact) leading to future conflicts over undefined terms | (What) Quickly and easily create an agreement (How) by having a pre-defined format to follow (Impact) leading to properly defined terms to avoid future conflict | 3 | (What) Needs to create a roommate agreement with family specific clauses (Why) to set ground rules and live peacefully | (What) Difficult and time-consuming creating a roommate agreement (Why) due to inexperience, confusion (Impact) leading to future conflicts over undefined terms | (What) Quickly and easily create an agreement (How) by having a pre-defined format with family-related points to follow (Impact) leading to properly defined terms to avoid future conflict | 3 | -- | -- | -- | 3 |
23 | Occupancy- Managing Expenses | Involves day-to-day living, managing shared responsibilities, and building relationships with roommates | |||||||||||||||
24 | --Expense Budgeting | (What) Needs to know how to easily create a budget (Why) to cover their share of expenses without straining their limited budget | (What) Time consuming and effort intensive creating a budget (Why) due to limited time and knowledge of expense management (Impact) leading to overspending and financial stress. | (What) Simplifying budget creation (How) by providing pre-defined essential categories which users can quickly select and divide their total budget into (Impact) resulting in thoughtful common expenditure | 3 | (What) Needs to easily create a budget with all necessary expenses (Why) to streamline financial arrangements and ensure that everyone contributes fairly | (What) Time consuming and effort intensive creating a common budget (Why) due to complex systems or lack of flexibility (Impact) resulting in late payments or a feeling of inefficiency in managing finances. | (What) Simplifying budget creation (How) by providing pre-defined essential and option to add new categories which users can quickly select and divide their total budget into (Impact) resulting in clarity on expense | 3 | (What) Needs to easily create and track budget with all necessary expenses (Why) to guarantee that the family's financial priorities are met | (What) Error-prone and effort intensive creating a budget (Why) due to missed family-specific requirements (Impact) leading to overspending and financial stress. | (What) Simplifying budget creation by providing pre-defined essential that takes into account family-related expenses (How) which users can quickly select and divide their total budget into (Impact) ensuring a harmonious living arrangement | 3 | (What) Needs to easily create a budget with all necessary expenses (Why) to streamline financial arrangements and remember expenses | -- | -- | 3 |
25 | (What) Simplifying budget creation (How) by checking common expenses for the first month and automatically making categories using AI which users can quickly edit where required (Impact) resulting in clarity on expense | ||||||||||||||||
26 | --Expense Identification and Categorization | (What) Needs to know how to easily categorize expense type (Why) to have a clear understanding of where their money is going, manage their tight budget effectively | (What) Difficulty manually categorizing expenses everytime (Why) due to complex expenses, ambiguous transactions, lack of financial awareness (Impact) leading to confusion and conflict | (What) Easily identify expense type (How) by predefined essential categories (Impact) helping manage their finances better, reduce stress, and ensure they allocate their funds appropriately. | 5 | (What) Needs to easily and efficiently categorize expense (Why) due to their potentially varying work and interest related costs | (What) Difficulty manually categorizing expenses everytime (Why) due to inaccurate, ambiguous transactions, cumbersome expenses (Impact) causing financial instability and increased stress | (What) Easily identify expense type (How) by predefined essential categories or create a new one (Impact) helping manage their finances better, reduce stress and promote stability | 5 | (What) Needs to easily and efficiently categorize expense (Why) to ensure budgeting to cover family needs | (What) Difficulty manually categorizing expenses everytime (Why) due to inaccurate, ambiguous transactions, family-specific expenses (Impact) causing financial strain and dissatisfaction | (What) Easily identify expense type (How) by predefined essential categories or create a new (family specific) one (Impact) helping manage their finances better, reduce stress and promote stability | 5 | (What) Needs to easily and efficiently categorize expense (Why) to have a clear overview of their expenses and address special needs | (What) Difficulty manually categorizing expenses everytime (Why) due to complexities dividing them continuously (Impact) causing frustration in managing common expenses | (What) Easily identify and create new expense type (How) by predefined essential categories or create a new one (Impact) enhancing their financial management, reduce stress, and improve their overall living experience | 5 |
27 | --Expense Recording and Tracking | (What) Needs to easily and effortlessly add a common expense (Why) to ensure shared expenses are accounted for and split fairly | (What) Complex or time-consuming methods for recording expenses (Why) due to forgotten expenses, ambiguous transactions (Impact) leading to missed contributions and potential conflicts with other housemates. | (What) Easily record a new expense at the same time (How) by quickly entering details self or by other flatmates (Impact) leading to active participation, fewer conflicts, and fairness in managing shared costs. | 5 | (What) Needs to easily and conviniently add a common expense (Why) to make it easier to calculate/ split | (What)Inconvenient or time-consuming methods causing missed expense recording (Why) due to different schedules, fewer interactions, no common record (Impact) leading to missed contributions and frustration | (What) Easily record a new common expense at the same time (How) by quickly entering details self or by other flatmates (Impact) leading to active participation, fewer conflicts, and fairness in managing shared costs. | 5 | (What) Needs to easily and effortlessly add a common expense among flatmates and family (Why) to ensure shared expenses are accounted | (What) Inconvenient or time-consuming methods causing missed expense recording (Why) due to hectic schedules, fewer interactions, no common record (Impact) leading to misunderstanding and conflict | (What) Easily record a new common expense at the same time (How) by quickly entering details self or by other flatmates (Impact) leading to active participation, fewer conflicts, and fairness in managing shared costs. | 5 | (What) Needs to easily and effortlessly add a common expense (Why) to make it easier to calculate/ split | (What) Inaccessible or complicated methods for recording expenses (Why) due to limited tech saviness, lesser partience (Impact) can lead to exclusion and frustration for older adults. | (What) Easily record a new expense at the same time (How) by adding details step by step through voice command (Impact) reducing stress, and improve their living experience | 5 |
28 | (What) Easily add expenses (How) by having a nominee(family member) available who can add expense on your behalf (Impact) reducing stress, and improve their living experience | ||||||||||||||||
29 | (What) Needs to quickly and easily record expenses paid by different methods (Why) to make it easier to track, increasing accountability | (What) Time-consuming and error prone trying to record random common expenses (Why) due to lost transactions, payments by different flatmates, lack of communication (Impact) leading to errors and disputes | (What) Easy and quick recording expenses of different nature by flatmates (How) adding common expenses with mode of payment (Impact) leading to bills and payments being accounted for | 3 | (What) Needs to easily record transactions of different kinds (Why) to ensure it accomodates their diverse financial transactions | (What) Time-consuming and error prone trying to record random common expenses (Why) due to lost transactions, difficulty tracking payments, no proof of transaction (Impact) leading to frustration recording expenses | (What) Easy and quick recording expenses of different nature by flatmates (How) adding common expenses with mode of payment (Impact) leading to bills and payments being accounted for | 3 | (What) Needs to easily record transactions of different kinds (Why) to ensure it accomodates their diverse financial transactions | (What) Time-consuming and error prone trying to record random common expenses (Why) due to lost transactions, difficulty tracking payments, no proof of transaction (Impact) leading to frustration recording expenses | (What) Easy and quick recording expenses of different nature by flatmates (How) adding common expenses with mode of payment (Impact) leading to bills and payments being accounted for | 3 | (What) Needs to quickly and easily record expenses paid by different methods (Why) to make it easier to track, increasing accountability | (What) Time-consuming and error prone trying to record random common expenses (Why) due to lost transactions, payments by different flatmates, lack of communication (Impact) leading to errors and disputes | (What) Easy and quick recording expenses of different nature by flatmates (How) adding common expenses with mode of payment (Impact) leading to bills and payments being accounted for | 3 | |
30 | (What) Easy and quick recording expenses of different nature by flatmates (How) by recording digital expenses by getting a suggestion directly after payment (Impact) leading to simplified expense logging | (What) Easy and quick recording expenses of different nature by flatmates (How) by recording digital expenses by getting a suggestion directly after payment (Impact) leading to simplified expense logging | |||||||||||||||
31 | (What) Needs to see common expenses paid by all flatmates (Why) to ensure transparency and accountability | (What) Difficult, error prone gathering all common expenses paid by different flatmates (Why) due to missing records, lost transactions, untraceable payment method (Impact) leading to frustration in gathering and verifying all expenses | (What) Quickly check all common expenses by flatmates (How) by having a common record that all flatmates can see in anytime (Impact) helping maintain trust and transparency | 5 | (What) Needs to see common expenses paid by all flatmates (Why) to ensure transparency and accountability | (What) Difficult, error prone gathering all common expenses paid by different flatmates (Why) due to missing records, lost transactions, untraceable payment method (Impact) leading to frustration in gathering and verifying all expenses | (What) Quickly check all common expenses by flatmates (How) by having a common record that all flatmates can see in anytime (Impact) helping maintain trust and transparency | 5 | (What) Needs to see common expenses paid by all flatmates (Why) to ensure transparency and accountability | (What) Difficult, error prone gathering all common expenses paid by different flatmates (Why) due to missing records, lost transactions, untraceable payment method (Impact) leading to frustration in gathering and verifying all expenses | (What) Quickly check all common expenses by flatmates (How) by having a common record that all flatmates can see in anytime (Impact) helping maintain trust and transparency | 5 | (What) Needs to see common expenses paid by all flatmates (Why) to ensure transparency and accountability | (What) Difficult, error prone gathering all common expenses paid by different flatmates (Why) due to missing records, lost transactions, untraceable payment method (Impact) leading to frustration in gathering and verifying all expenses | (What) Quickly check all common expenses by flatmates (How) by having a common record that all flatmates can see in anytime (Impact) helping maintain trust and transparency | 5 | |
32 | (What) Needs to quickly see expense according to date/expense type/paid by (Why) to get clarity on a previous expense | (What) Difficult and time-consuming looking for a particular common expense (Why) due to long list, old expense, different categorization, forgotten (Impact) causing difficulty calculating change in expenditure | (What) Easily filter and identify when, where and why a particular expense has occured (How) by providing details of the expense (Impact) helping remember when an expense has occured and categorize it | 2 | (What) Needs to quickly see expense according to date/expense type/paid by (Why) to get clarity on a previous expense | (What) Difficult and time-consuming looking for a particular common expense (Why) due to long list, old expense, different categorization, forgotten (Impact) causing difficulty calculating change in expenditure | (What) Easily filter and identify when, where and why a particular expense has occured (How) by providing details of the expense (Impact) helping remember when an expense has occured and categorize it | 2 | (What) Needs to quickly see expense according to date/expense type/paid by (Why) to get clarity on a previous expense | (What) Difficult and time-consuming looking for a particular common expense (Why) due to long list, old expense, different categorization, forgotten (Impact) causing difficulty calculating change in expenditure | (What) Easily filter and identify when, where and why a particular expense has occured (How) by providing details of the expense (Impact) helping remember when an expense has occured and categorize it | 2 | (What) Needs to quickly see expense according to date/expense type/paid by (Why) to get clarity on a previous expense | (What) Difficult and time-consuming looking for a particular common expense (Why) due to long list, old expense, different categorization, forgotten (Impact) causing difficulty calculating change in expenditure | (What) Easily filter and identify when, where and why a particular expense has occured (How) by providing details of the expense (Impact) helping remember when an expense has occured and categorize it | 2 | |
33 | --Expense Payment | (What) Needs to see proof of payment (Why) to ensure transparency and easy verification | (What) Difficult and time-consuming trying to check validity of expense (Why) due to small expenditure, lost transaction, no proof of pay (Impact) leading to distrust and doubt among flatmates | (What) Easily and quickly see proof of payment (How) by adding an image of the associated proof (Impact) leading to ease of verification of expense | 4 | (What) Needs to see the proof of payment (Why) to be able to easily backtrack the record of payment | (What) Difficult and time-consuming trying to check validity of expense (Why) due to small expenditure, lost transaction, no proof of pay (Impact) leading to difficulty verifying transaction | (What) Easily and quickly see proof of payment (How) by adding an image of the associated proof (Impact) leading to ease of verification of expense | 4 | (What) Needs to see the proof of payment (Why) to be able to easily backtrack the record of payment | (What) Difficult and time-consuming trying to check validity of expense (Why) due to small expenditure, lost transaction, no proof of pay (Impact) leading to difficulty verifying transaction | (What) Easily and quickly see proof of payment (How) by adding an image of the associated proof (Impact) leading to ease of verification of expense | 4 | (What) Needs to see the proof of payment (Why) to be able to easily backtrack the record of payment | (What) Difficult and time-consuming trying to check validity of expense (Why) due to small expenditure, lost transaction, no proof of pay (Impact) leading to difficulty verifying transaction | (What) Easily and quickly see proof of payment (How) by adding an image of the associated proof (Impact) leading to ease of verification of expense | 4 |
34 | (What) Needs to easily see expense details (Why) to review it/ recall it | (What) Difficult and time-consuming trying to remember what the expense is for or other details (Why) forgotten details, no proof of pay (Impact) leading to distrust and doubt among flatmates | (What) Easily and quickly go through the expense details (How) by showing all details of the expense once recorded (Impact) helping trust the recorded expense | 3 | (What) Needs to easily see expense details (Why) to review it/ recall it | (What) Difficult and time-consuming trying to remember what the expense is for or other details (Why) forgotten details, no proof of pay (Impact) leading to distrust and doubt among flatmates | (What) Easily and quickly go through the expense details (How) by showing all details of the expense once recorded (Impact) helping trust the recorded expense | 3 | (What) Needs to easily see expense details (Why) to review it/ recall it | (What) Difficult and time-consuming trying to remember what the expense is for or other details (Why) forgotten details, no proof of pay (Impact) leading to distrust and doubt among flatmates | (What) Easily and quickly go through the expense details (How) by showing all details of the expense once recorded (Impact) helping trust the recorded expense | 3 | (What) Needs to easily see expense details (Why) to review it/ recall it | (What) Difficult and time-consuming trying to remember what the expense is for or other details (Why) forgotten details, no proof of pay (Impact) leading to distrust and doubt among flatmates | (What) Easily and quickly go through the expense details (How) by showing all details of the expense once recorded (Impact) helping trust the recorded expense | 3 | |
35 | (What) Needs to see who the payment is done to (owner, service provider) (Why) to have clarity and ease of contacting the reciever | (What) Difficulty in contacting the service provider, owner, individual (Why) due to unavailability of contact details or information on the reciever (Impact) leading to unresolved issues regarding an expense | (What) Easily get details of the payment reciever (other than flatmate) (How) by adding contact information or necessary details of the service provider (Impact) for any clarifications | 2 | (What) Needs to contact the service provider, property owner or individual who the money was paid to (Why) for clarification of doubts regarding expense | (What) Difficulty in contacting the service provider, owner, individual (Why) due to unavailability of contact details or information on the reciever (Impact) leading to unresolved issues regarding an expense | (What) Easily get details of the payment reciever (other than flatmate) (How) by adding contact information or necessary details of the service provider (Impact) for any clarifications | 2 | (What) Needs to see who the payment is done to (owner, service provider) (Why) to have clarity and ease of contacting the reciever | (What) Difficulty in contacting the service provider, owner, individual (Why) due to unavailability of contact details or information on the reciever (Impact) leading to unresolved issues regarding an expense | (What) Easily get details of the payment reciever (other than flatmate) (How) by adding contact information or necessary details of the service provider (Impact) for any clarifications | 2 | (What) Needs to see who the payment is done to (owner, service provider) (Why) to have clarity and ease of contacting the reciever | (What) Difficulty in contacting the service provider, owner, individual (Why) due to unavailability of contact details or information on the reciever (Impact) leading to unresolved issues regarding an expense | (What) Easily get details of the payment reciever (other than flatmate) (How) by adding contact information or necessary details of the service provider (Impact) for any clarifications | 2 | |
36 | (What) Easily get details of the payment reciever (other than flatmate) (How) by integrating bank account to the app, to get details of the payment (Impact) for any clarifications | ||||||||||||||||
37 | (What) Needs to decide who is responsible for which payments (Why) to ensure they are paid on time | (What) Difficult and time-consuming assigning a recurring payment (Why) due to unavailability, multiple payments, no record of previous transaction (Impact) leading to conflict on whose turn it is to pay | (What) Easily setup who is responsible for the payment monthly (How) by pre-defining assignee so it gets allotted every recurrence (Impact) leading to on time payments | 1 | (What) Needs to decide who is responsible for which payments (Why) to ensure they are paid on time | (What) Difficult and time-consuming assigning a recurring payment (Why) due to unavailability, multiple payments, no record of previous transaction (Impact) leading to conflict on whose turn it is to pay | 1 | (What) Needs to decide who is responsible for which payments (Why) to ensure they are paid on time | (What) Difficult and time-consuming assigning a recurring payment (Why) due to unavailability, multiple payments, no record of previous transaction (Impact) leading to conflict on whose turn it is to pay | 1 | (What) Needs to decide who is responsible for which payments (Why) to ensure they are paid on time | (What) Difficult and time-consuming assigning a recurring payment (Why) due to unavailability, multiple payments, no record of previous transaction (Impact) leading to conflict on whose turn it is to pay | 1 | ||||
38 | -- | -- | -- | -- | (What) Needs to be able to pay amount easily if online method is chosen specially for a recurring expenditure (bills, etc) (Why) to make it convinient to record and pay in one go | (What) Difficult trying to record expense and pay separately (Why) due to laziness, time constraint, forgetfulness (Impact) leading to difficulty following process | (What) Ease of logging expense and making payments (How) by linking bank account/ gpay to the app(Impact) leading to seamless recording and expense payment | 2 | (What) Needs to be able to pay amount easily if online method is chosen specially for a recurring expenditure (bills, etc) (Why) to make it convinient to record and pay in one go | (What) Difficult trying to record expense and pay separately (Why) due to laziness, time constraint, forgetfulness (Impact) leading to difficulty following process | (What) Ease of logging expense and making payments (How) by linking bank account to splitwise (Impact) leading to seamless recording and expense payment | 2 | -- | -- | -- | 2 | |
39 | --Expense Splitting | (What) Needs to know how to quickly and efficiently split common expenses (Why) to ensure fair division without errors | (What) Difficult and time-consuming splitting common expenses (Why) due to complex/ comfusing splitting methods or time-taking, error prone calculations (Impact) leading to unfair expense distribution | (What) Easily and quickly split common expenses (How) by most used predefined splitting options (equal/ by amount) (Impact) leading to fair expense division | 5 | (What) Needs to know how to quickly and efficiently split common expenses (Why) to ensure fair division without errors | (What) Difficult and time-consuming splitting common expenses (Why) due to complex/ comfusing splitting methods or time-taking, error prone calculations (Impact) leading to unfair expense distribution | (What) Easily and quickly split common expenses (How) by most used predefined splitting options (equal/ by amount) (Impact) leading to fair expense division | 5 | (What) Needs to know how to quickly and efficiently split common expenses (Why) to ensure fair division without errors | (What) Difficult and time-consuming splitting common expenses (Why) due to complex/ comfusing splitting methods or time-taking, error prone calculations (Impact) leading to unfair expense distribution | (What) Easily and quickly split common expenses (How) by most used predefined splitting options (equal/ by amount) (Impact) leading to fair expense division | 5 | (What) Needs to know how to quickly and efficiently split common expenses (Why) to ensure fair division without errors | (What) Difficult and time-consuming splitting common expenses (Why) due to complex/ comfusing splitting methods or time-taking, error prone calculations (Impact) leading to unfair expense distribution | (What) Easily and quickly split common expenses (How) by most used predefined splitting options (equal/ by amount) (Impact) leading to fair expense division | 5 |
40 | (What) Easily and quickly split common digital expenses (How) by saving your preferred method of splitting (Impact) leading to quick calculations | (What) Easily and quickly split common digital expenses (How) by saving your preferred method of splitting (Impact) leading to quick calculations | (What) Easily and quickly split common digital expenses (How) by saving your preferred method of splitting (Impact) leading to quick calculations | ||||||||||||||
41 | (What) Needs to know which flatmate(s) have paid for the expense (Why) so that the amount is split properly | (What) Difficult trying to split amount paid by multiple person(s) manually to then split among all (Why) due to different amounts paid, error prone calcuation (Impact) leading to unfair division of expense between flatmates | (What) Easily and quickly split common expenses (How) by most used predefined splitting options (equal/ by amount) considering number of payees and recepients involved (Impact) leading to clarity on expense division | 5 | (What) Needs to know which flatmate(s) have paid for the expense (Why) so that the amount is split properly | (What) Difficult trying to split amount paid by multiple person(s) manually to then split among all (Why) due to different amounts paid, error prone calcuation (Impact) leading to unfair division of expense between flatmates | (What) Easily and quickly split common expenses (How) by most used predefined splitting options (equal/ by amount) considering number of payees and recepients involved (Impact) leading to clarity on expense division | 5 | (What) Needs to know which flatmate(s) have paid for the expense (Why) so that the amount is split properly | (What) Difficult trying to split amount paid by multiple person(s) manually to then split among all (Why) due to different amounts paid, error prone calcuation (Impact) leading to unfair division of expense between flatmates | (What) Easily and quickly split common expenses (How) by most used predefined splitting options (equal/ by amount) considering number of payees and recepients involved (Impact) leading to clarity on expense division | 5 | (What) Needs to know which flatmate(s) have paid for the expense (Why) so that the amount is split properly | (What) Difficult trying to split amount paid by multiple person(s) manually to then split among all (Why) due to different amounts paid, error prone calcuation (Impact) leading to unfair division of expense between flatmates | (What) Easily and quickly split common expenses (How) by most used predefined splitting options (equal/ by amount) considering number of payees and recepients involved (Impact) leading to clarity on expense division | 5 | |
42 | (What) Needs to easily find out how much is owed to individual flatmates (Why) to settle know how many payments to make | (What) Difficult trying to log balance amounts for common expenses (Why) due to error prone calculations, different amounts to be paid to individuals (Impact) leading to frustration and mistakes in settling expenses | (What) Ease of finding out individual dues separately (How) by getting a separate list of how much is owed to each flatmate (Impact) simplifying settling one on one transactions | 5 | (What) Needs to easily find out how much is owed to individual flatmates (Why) to settle know how many payments to make | (What) Difficult trying to log balance amounts for common expenses (Why) due to error prone calculations, different amounts to be paid to individuals (Impact) leading to frustration and mistakes in settling expenses | (What) Ease of finding out individual dues separately (How) by getting a separate list of how much is owed to each flatmate (Impact) simplifying settling one on one transactions | 5 | (What) Needs to easily find out how much is owed to individual flatmates (Why) to settle know how many payments to make | (What) Difficult trying to log balance amounts for common expenses (Why) due to error prone calculations, different amounts to be paid to individuals (Impact) leading to frustration and mistakes in settling expenses | (What) Ease of finding out individual dues separately (How) by getting a separate list of how much is owed to each flatmate (Impact) simplifying settling one on one transactions | 5 | (What) Needs to easily find out how much is owed to individual flatmates (Why) to settle know how many payments to make | (What) Difficult trying to log balance amounts for common expenses (Why) due to error prone calculations, different amounts to be paid to individuals (Impact) leading to frustration and mistakes in settling expenses | (What) Ease of finding out individual dues separately (How) by getting a separate list of how much is owed to each flatmate (Impact) simplifying settling one on one transactions | 5 | |
43 | --Expense Review | (What) Needs to review an expense (Why) to decide whether to raise and issue/ accept or reject expense | (What) Difficult and time-consuming rechecking all expenses by each individual (Why) due to multiple expenses, small payments, different modes of payments (Why) leading to conflict over expense settling | (What) Easily review a common expenses instantly (How) by checking details and accepting, rejecting or raising an issue with it (Why) leading to easy settlement | 4 | (What) Needs to review an expense (Why) to decide whether to raise and issue/ accept or reject expense | (What) Difficult and time-consuming rechecking all expenses by each individual (Why) due to multiple expenses, small payments, different modes of payments (Why) leading to conflict over expense settling | (What) Easily review a common expenses instantly (How) by checking details and accepting, rejecting or raising an issue with it (Why) leading to easy settlement | 4 | (What) Needs to review an expense (Why) to decide whether to raise and issue/ accept or reject expense | (What) Difficult and time-consuming rechecking all expenses by each individual (Why) due to multiple expenses, small payments, different modes of payments (Why) leading to conflict over expense settling | (What) Easily review a common expenses instantly (How) by checking details and accepting, rejecting or raising an issue with it (Why) leading to easy settlement | 4 | (What) Needs to review an expense (Why) to decide whether to raise and issue/ accept or reject expense | (What) Difficult and time-consuming rechecking all expenses by each individual (Why) due to multiple expenses, small payments, different modes of payments (Why) leading to conflict over expense settling | (What) Easily review a common expenses instantly (How) by checking details and accepting, rejecting or raising an issue with it (Why) leading to easy settlement | 4 |
44 | (What) Easily review a common expenses instantly (How) by checking details and accepting, rejecting or raising an issue which is automatically shown in the common chat to discuss and finalize (Why) leading to easy settlement | 3 | 3 | (What) Easily review a common expenses instantly (How) by checking details and accepting, rejecting or raising an issue which is automatically shown in the common chat to discuss and finalize (Why) leading to easy settlement | 3 | 3 | |||||||||||
45 | --Expense Summary | -- | -- | -- | -- | (What) Needs to quickly see common expenditure and other details of spending (Why) to streamline financials and see how money is spent overall | (What) Difficult trying to summarize spendings (Why) due to lack of time, multiple expenses and unavailability of other flatmates (Impact) leading to confusion and overspending | (What) Easily see common expenditure details (How) by getting a summary of spendings per month accoding to pre-defined and any extra required parameters (Impact) simplifying financial assessment | 1 | (What) Needs to quickly see common expenditure and other details of spending (Why) to streamline financials and guarantee that the family's financial priorities are met | (What) Difficult trying to summarize spendings (Why) due to lack of time, multiple expenses and unavailability of other flatmates, familial responsibilities (Impact) leading to confusion and overspending | (What) Easily see common expenditure details (How) by getting a summary of spendings per month accoding to pre-defined and any extra required parameters (Impact) simplifying financial assessment | 1 | -- | -- | -- | 1 |
46 | --Expense and Bill Reminder | (What) Needs to quickly see status of payments (Why) to ensure they are paid on time | (What) Difficult and time-consuming checking status of each payment (Why) due to multiple other payments, no intimation, forgotten expenses (Impact) leading to delay in payments | (What) Quickly know which payments are pending (How) by being able to see the state of the payment (Impact) leading to on time payments | 5 | (What) Needs to quickly see status of payment (Why) to ensure they are paid on time | (What) Difficult and time-consuming checking status of each payment (Why) due to multiple other payments, no intimation, forgotten expenses (Impact) leading to delay in payments | (What) Quickly know which payments are pending (How) by being able to see the state of the payment (Impact) leading to on time payments | 5 | (What) Needs to quickly see status of payment (Why) to ensure they are paid on time | (What) Difficult and time-consuming checking status of each payment (Why) due to multiple other payments, no intimation, forgotten expenses (Impact) leading to delay in payments | (What) Quickly know which payments are pending (How) by being able to see the state of the payment (Impact) leading to on time payments | 5 | (What) Needs to quickly see status of payment (Why) to ensure they are paid on time | (What) Difficult and time-consuming checking status of each payment (Why) due to multiple other payments, no intimation, forgotten expenses (Impact) leading to delay in payments | (What) Quickly know which payments are pending (How) by being able to see the state of the payment (Impact) leading to on time payments | 5 |
47 | (What) Needs to quickly remind flatmates to pay their share (Why) to ensure fair contribution | (What) Effort-intensive and time-consuming trying to get owed money from everyone (Why) due to different schedules, forgetfulness and accountability issues (Impact) leading to conflict and distrust among flatmates | (What) Effortlessly and quickly ask flatmates about the money (How) by sending a reminder to the person(s) (Impact) helping quickly recieve the owed amount. | 4 | (What) Needs to quickly remind flatmates to pay their share (Why) to ensure fair contribution | (What) Effort-intensive and time-consuming trying to get owed money from everyone (Why) due to different schedules, forgetfulness and accountability issues (Impact) leading to conflict and distrust among flatmates | (What) Effortlessly and quickly ask flatmates about the money (How) by sending a reminder to the person(s) (Impact) helping quickly recieve the owed amount. | 4 | -- | -- | -- | 4 | -- | -- | -- | 4 | |
48 | (What) Needs to easily remember due date of recurring expenses/ bills (Why) to ensure on-time payment | (What) Difficult trying to gather and remember all the bills to be paid (Why) due to no record, different modes of payment, limited knowledge (Impact) leading to delay and unpaid bills | (What) Easily remember all the bills and recurring expenses to be paid (How) by getting an automatic reminder when the bills and other recurring expenses are due (Impact) leading to on time payments | 5 | (What) Needs to easily remember due date of recurring expenses/ bills (Why) to ensure on-time payment | (What) Difficult trying to gather and remember all the bills to be paid (Why) due to no record, different modes of payment, limited knowledge (Impact) leading to delay and unpaid bills | (What) Easily remember all the bills and recurring expenses to be paid (How) by getting an automatic reminder when the bills and other recurring expenses are due (Impact) leading to on time payments | 5 | (What) Needs to easily remember due date of recurring expenses/ bills (Why) to ensure on-time payment | (What) Difficult trying to gather and remember all the bills to be paid (Why) due to no record, different modes of payment, limited knowledge (Impact) leading to delay and unpaid bills | (What) Easily remember all the bills and recurring expenses to be paid (How) by getting an automatic reminder when the bills and other recurring expenses are due (Impact) leading to on time payments | 5 | (What) Needs to easily remember due date of recurring expenses/ bills (Why) to ensure on-time payment | (What) Difficult trying to gather and remember all the bills to be paid (Why) due to no record, different modes of payment, limited knowledge (Impact) leading to delay and unpaid bills | (What) Easily remember all the bills and recurring expenses to be paid (How) by getting an automatic reminder when the bills and other recurring expenses are due (Impact) leading to on time payments | 5 | |
49 | (What) Easily remember all the bills and recurring expenses to be paid (How) automatically getting a reminder after paying a bill with app (Impact) leading to on time payments | (What) Easily remember all the bills and recurring expenses to be paid (How) automatically getting a reminder after paying a bill with app (Impact) leading to on time payments | (What) Easily remember all the bills and recurring expenses to be paid (How) automatically getting a reminder after paying a bill with app (Impact) leading to on time payments | ||||||||||||||
50 | (What) Easily remember all the bills and recurring expenses to be paid (How) by getting reminder through linking it directly to service providers (Impact) leading to on time payments | 3 | (What) Easily remember all the bills and recurring expenses to be paid (How) by getting reminder through linking it directly to service providers (Impact) leading to on time payments | 3 | (What) Easily remember all the bills and recurring expenses to be paid (How) by getting reminder through linking it directly to service providers (Impact) leading to on time payments | 3 | (What) Easily remember all the bills and recurring expenses to be paid (How) by getting reminder through linking it directly to service providers (Impact) leading to on time payments | 3 | |||||||||
51 | Occupancy- Dividing Responsibilities | Involves day-to-day living, managing shared responsibilities, and building relationships with roommates | |||||||||||||||
52 | --Responsibility Identification and Categorization | (What) Needs to know how to easily categorise tasks (Why) to simplify dividing them among all flatmates | (What) Difficulty manually categorizing responsibilities everytime (Why) due to differing understanding, vague or undefined roles, overlooked tasks, overlap (Impact) leading to ambiguity and mislabeled tasks | (What) Easily categorize responsibilities (How) by predefined categories and possibility of providing context (Impact) leading to clarity on type of tasks | 5 | (What) Needs to categorize and define responsibilities (Why) to understand what are all the tasks that need assigning | (What) Difficulty manually categorizing and creating a list of responsibilities everytime (Why) due to differing expectations, vague or undefined roles, overlooked tasks, overlap (Impact) leading to ambiguity and missed tasks | (What) Easily categorize responsibilities (How) by predefined categories or add missing ones after consensus and possibility of providing context (Impact) leading to clear and included tasks | 5 | (What) Needs to categorize and define responsibilities (Why) to understand what are all the tasks that need assigning specially family related | (What) Difficulty manually categorizing and creating a list of responsibilities everytime (Why) due to differing expectations, vague or undefined roles, overlooked tasks, overlap (Impact) leading to ambiguity and missed tasks | (What) Easily categorize responsibilities (How) by predefined categories or add missing ones after consensus and possibility of providing context (Impact) leading to clear and included tasks | 5 | (What) Needs to know how to easily categorise tasks (Why) to simplify dividing them among all flatmates | (What) Difficulty manually categorizing responsibilities everytime (Why) due to differing understanding, vague or undefined roles, overlooked tasks, overlap (Impact) leading to ambiguity and mislabeled tasks | (What) Easily categorize responsibilities (How) by predefined categories and possibility of providing context (Impact) leading to clarity on type of tasks | 5 |
53 | --Responsibility Allocation | (What) Needs to easily select or get responsibility assigned (Why) so that it fits their preferences and schedule | (What) Difficulty manually taking up own responsibilities (Why) due to miscommunication with others, overlap of same tasks, differing expectations, conflict (Impact) leading to unfair and unequal distribution of tasks | (What) Easily select responsibilities of preference (How) by confirming with flatmates about their schedule, stating your preferences and coming to a consensus or have a randomization system to assign tasks (Impact) so that all tasks are equally and fairly distributed | 5 | (What) Needs to decide how to divide responsibilities among flatmates (Why) to make sure everyone is managing things equally and fairly | (What) Difficulty manually planning responsibilities for all (Why) due to unequal distribution, differing schedules, lack of initiative, unique skill set (Impact) leading to unfair and unequal distribution of tasks | (What) Easily assign responsibilities for all flatmates (How) by creating a chore chart with a randomized system of assigning tasks, voluntarily basis or task allocation meeting with other flatmates (Impact) so that all tasks are equally and fairly distributed | 5 | (What) Needs to decide how to divide responsibilities among flatmates (Why) to make sure everyone is managing things equally and fairly considering familial responsibilities | (What) Difficulty manually planning responsibilities for all (Why) due to unequal distribution, differing schedules, lack of initiative, unique skill set (Impact) leading to unfair and unequal distribution of tasks | (What) Easily assign responsibilities for all flatmates (How) by creating a chore chart with a randomized system of assigning tasks, voluntarily basis or task allocation meeting with other flatmates (Impact) so that all tasks are equally and fairly distributed | 5 | -- | -- | -- | 5 |
54 | -Responsibility/ Chore Chart | (What) Needs to know own tasks (Why) to ensure there is no overlap and build accountability | (What) Difficult remembering everyone's tasks (Why) due to miscommunication, differing priorities, scheduling conflict, forgetfulness (Impact) leading to incomplete or badly done tasks causing friction with roommates | (What) Easily remember responsibilities (How) by creating a chore chart with a reminder of the task to be done which can be integrated with google calendar (Impact) so that tasks are well done and completed on time | 5 | (What) Needs to know own and others tasks (Why) to ensure there is no overlap and build accountability | (What) Difficult and time-consuming remembering everyday tasks for all (Why) due to miscommunication, differing priorities, scheduling conflict, forgetfulness (Impact) leading to incomplete or badly done tasks causing friction with roommates | (What) Easily see all the responsibilities assigned to everyone (How) by creating a chore chart with a reminder of the task to be done and being able to view everyone's chores (Impact) so that tasks are well done and completed on time | 5 | (What) Needs to know own and others tasks (Why) to ensure there is no overlap and build accountability | (What) Difficult and time-consuming remembering everyday tasks for all (Why) due to miscommunication, differing priorities, scheduling conflict, forgetfulness (Impact) leading to incomplete or badly done tasks causing friction with roommates | (What) Easily see all the responsibilities assigned to everyone (How) by creating a chore chart with a reminder of the task to be done and being able to view everyone's chores (Impact) so that tasks are well done and completed on time | 5 | (What) Needs to know own and others tasks (Why) to ensure there is no overlap and build accountability | (What) Difficult and time-consuming remembering everyday tasks for all (Why) due to miscommunication, differing priorities, scheduling conflict, forgetfulness (Impact) leading to incomplete or badly done tasks causing friction with roommates | (What) Easily see all the responsibilities assigned to everyone (How) by creating a chore chart with a reminder of the task to be done and being able to view everyone's chores (Impact) so that tasks are well done and completed on time | 5 |
55 | (What) Needs to easily allocate responsibility to inhouse staff (Why) to keep a track on their work | (What) Needs to easily allocate responsibility to inhouse staff (Why) to keep a track on their work | (What) Easily see all the responsibilities assigned to children also (How) by creating a chore chart with a reminder of the task to be done to earn rewards or allowances based on their contributions (Impact) so that tasks are well done and completed on time | (What) Needs to easily allocate responsibility to inhouse staff (Why) to keep a track on their work | |||||||||||||
56 | --Responsibility Schedueling | (What) Needs to remember all tasks (Why) to make sure there is no overlap and everyone knows who's incharge of particular responsibilities | (What) Difficult remembering everyday tasks (Why) due to miscommunication, differing priorities, scheduling conflict, forgetfulness (Impact) leading to incomplete or badly done tasks causing friction with roommates | (What) Easily remember responsibilities (How) by creating a chore chart with a reminder of the task to be done (Impact) so that tasks are well done and completed on time | 5 | (What) Needs to remember all tasks (Why) to make sure there is no overlap and everyone knows who's incharge of particular responsibilities | (What) Difficult remembering everyday tasks (Why) due to miscommunication, differing priorities, scheduling conflict, forgetfulness (Impact) leading to incomplete or badly done tasks causing friction with roommates | (What) Easily remember responsibilities (How) by creating a chore chart with a reminder of the task to be done (Impact) so that tasks are well done and completed on time | 5 | (What) Needs to remember all tasks (Why) to make sure there is no overlap and everyone knows who's incharge of particular responsibilities | (What) Difficult remembering everyday tasks (Why) due to miscommunication, differing priorities, scheduling conflict, forgetfulness (Impact) leading to incomplete or badly done tasks causing friction with roommates | (What) Easily remember responsibilities (How) by creating a chore chart with a reminder of the task to be done also with possibility of assigning children/ dependants (Impact) so that tasks are well done and completed on time | 5 | (What) Needs to remember all tasks (Why) to make sure there is no overlap and everyone knows who's incharge of particular responsibilities | (What) Difficult remembering everyday tasks (Why) due to miscommunication, differing priorities, scheduling conflict, forgetfulness (Impact) leading to incomplete or badly done tasks causing friction with roommates | (What) Easily remember responsibilities (How) by creating a chore chart with a reminder of the task to be done (Impact) so that tasks are well done and completed on time | 5 |
57 | (What) Needs to mention and know the frequency and time for completion of tasks and context (Why) to make it easy to schedule | (What) DIfficulty taking responsibilities without knowing the frequency at which they occur (Why) causing unequal workload, unplanned or overlapping tasks, neglected responsibilities, unpleasant surprises (Impact) leading to conflict over incomplete tasks | (What) Ease of assigning responsibilities by knowing their frequency (How) by recording and deciding the interval at which they are to be done, when they have to be done and context if required (Impact) leading to easy scheduling and completion of all tasks | 4 | (What) Needs to know the frequency and time for completion of tasks and context of all flatmates (Why) to make it easy to schedule | (What) DIfficulty taking responsibilities without knowing the frequency at which they occur (Why) causing unequal workload, unplanned or overlapping tasks, neglected responsibilities, unpleasant surprises (Impact) leading to conflict over incomplete tasks | (What) Ease of assigning responsibilities by knowing their frequency (How) by recording and deciding the interval at which they are to be done, when they have to be done and context if required (Impact) leading to easy scheduling and completion of all tasks | 4 | (What) Needs to know the frequency and time for completion of tasks and context of all flatmates (Why) to make it easy to schedule | (What) DIfficulty taking responsibilities without knowing the frequency at which they occur (Why) causing unequal workload, unplanned or overlapping tasks, neglected responsibilities, unpleasant surprises (Impact) leading to conflict over incomplete tasks | (What) Ease of assigning responsibilities by knowing their frequency (How) by recording and deciding the interval at which they are to be done, when they have to be done and context if required (Impact) leading to easy scheduling and completion of all tasks | 4 | (What) Needs to know the frequency and time for completion of tasks and context of all flatmates (Why) to make it easy to schedule | (What) DIfficulty taking responsibilities without knowing the frequency at which they occur (Why) causing unequal workload, unplanned or overlapping tasks, neglected responsibilities, unpleasant surprises (Impact) leading to conflict over incomplete tasks | (What) Ease of assigning responsibilities by knowing their frequency (How) by recording and deciding the interval at which they are to be done, when they have to be done and context if required (Impact) leading to easy scheduling and completion of all tasks | 4 | |
58 | (What) Needs to easily remember what are the day's tasks and their deadline (Why) to complete them on time | (What) Difficulty remembering all the days tasks (Why) due to packed schedule, other commitments, procrastination (Impact) leading to delayed or incomplete tasks causing burden on other flatmates | (What) Easy remembering all common tasks (How) by getting a reminder as per your frequency and information of deadline to finish it (Impact) leading to satisfaction of complete tasks and quality co-living environment | 4 | (What) Needs to easily remember what are the day's tasks and their deadline (Why) to complete them on time | (What) Difficulty remembering all the days tasks (Why) due to packed schedule, other commitments, procrastination (Impact) leading to delayed or incomplete tasks causing burden on other flatmates | (What) Easy remembering all common tasks (How) by getting a reminder as per your frequency and information of deadline to finish it (Impact) leading to satisfaction of complete tasks and quality co-living environment | 4 | (What) Needs to easily remember what are the day's tasks and their deadline (Why) to complete them on time | (What) Difficulty remembering all the days tasks (Why) due to packed schedule, other commitments, procrastination (Impact) leading to delayed or incomplete tasks causing burden on other flatmates | (What) Easy remembering all common tasks (How) by getting a reminder as per your frequency and information of deadline to finish it (Impact) leading to satisfaction of complete tasks and quality co-living environment | 4 | (What) Needs to easily remember what are the day's tasks and their deadline (Why) to complete them on time | (What) Difficulty remembering all the days tasks (Why) due to packed schedule, other commitments, procrastination (Impact) leading to delayed or incomplete tasks causing burden on other flatmates | (What) Easy remembering all common tasks (How) by getting a reminder as per your frequency and information of deadline to finish it (Impact) leading to satisfaction of complete tasks and quality co-living environment | 4 | |
59 | --Responsiblity Communication and Co-ordination | (What) Needs to easily and efficiently interact with flatmates regarding tasks (Why) to ensure they are done on time | (What) Difficulty being a part of every conversation (Why) due to mismatched schedules, inadequate time for communication (Impact) leading to continued issues and conflicts | (What) Easy to be a part of the conversation regarding issues (How) by having a common communication channel to talk about common responsibilities (Impact) leading to quickly resolved problems | 4 | (What) Needs to easily and efficiently interact with flatmates regarding tasks (Why) to ensure they are done on time | (What) Difficulty being a part of every conversation (Why) due to mismatched schedules, inadequate time for communication (Impact) leading to continued issues and conflicts | (What) Easy to be a part of the conversation regarding issues (How) by having a common communication channel to talk about common responsibilities (Impact) leading to quickly resolved problems | 4 | (What) Needs to easily and efficiently interact with flatmates regarding tasks (Why) to ensure they are done on time | (What) Difficulty being a part of every conversation (Why) due to mismatched schedules, inadequate time for communication (Impact) leading to continued issues and conflicts | (What) Easy to be a part of the conversation regarding issues (How) by having a common communication channel to talk about common responsibilities (Impact) leading to quickly resolved problems | 4 | (What) Needs to easily and efficiently interact with flatmates regarding tasks (Why) to ensure they are done on time | (What) Difficulty being a part of every conversation (Why) due to mismatched schedules, inadequate time for communication (Impact) leading to continued issues and conflicts | (What) Easy to be a part of the conversation regarding issues (How) by having a common communication channel to talk about common responsibilities (Impact) leading to quickly resolved problems | 4 |
60 | (What) Needs to review a task(Why) to decide whether to raise and issue/ accept or reject it | (What) Difficult and time-consuming rechecking all tasks by each individual (Why) due to schedueling errors, overlaps, repeated task, not of interest(Why) leading to conflict over allotment | (What) Easily review a task instantly (How) by checking details and accepting, rejecting or raising an issue with it (Why) leading to easy task acceptance | 3 | (What) Needs to review a task(Why) to decide whether to raise and issue/ accept or reject it | (What) Difficult and time-consuming rechecking all tasks by each individual (Why) due to schedueling errors, overlaps, repeated task, not of interest(Why) leading to conflict over allotment | (What) Easily review a task instantly (How) by checking details and accepting, rejecting or raising an issue with it (Why) leading to easy task acceptance | 3 | (What) Needs to review a task(Why) to decide whether to raise and issue/ accept or reject it | (What) Difficult and time-consuming rechecking all tasks by each individual (Why) due to schedueling errors, overlaps, repeated task, not of interest(Why) leading to conflict over allotment | (What) Easily review a task instantly (How) by checking details and accepting, rejecting or raising an issue with it (Why) leading to easy task acceptance | 3 | (What) Needs to review a task(Why) to decide whether to raise and issue/ accept or reject it | (What) Difficult and time-consuming rechecking all tasks by each individual (Why) due to schedueling errors, overlaps, repeated task, not of interest(Why) leading to conflict over allotment | (What) Easily review a task instantly (How) by checking details and accepting, rejecting or raising an issue with it (Why) leading to easy task acceptance | 3 | |
61 | -- | -- | -- | -- | (What) Needs to easily get contacts for in-house service providers (cooks, mainds, etc) (Why) to ensure flat is well maintained | 1 | 1 | 1 | |||||||||
62 | --Responsibility Completion | (What) Needs to check the status of own and other flatmates tasks (Why) to ensure accountability and task completion | (What) Difficult and intrusive asking flatmates about their task status(Why) due to lack of interest, vague responses(Why) leading to conflict over completion | (What) Easily check tasks done by flatmates (How) by having a common record or calendar with everyone's task and status (Impact) increasing accountability | 4 | (What) Needs to check the status of own and other flatmates tasks (Why) to ensure accountability and task completion | (What) Difficult and intrusive asking flatmates about their task status(Why) due to lack of interest, vague responses, unavailability(Why) leading to conflict over completion | (What) Easily check tasks done by flatmates (How) by having a common record or calendar with everyone's task and status (Impact) increasing accountability | 4 | (What) Needs to check the status of own and other flatmates tasks (Why) to ensure accountability and task completion | (What) Difficult and intrusive asking flatmates about their task status(Why) due to lack of interest, vague responses(Why) leading to conflict over completion | (What) Easily check tasks done by flatmates (How) by having a common record or calendar with everyone's task and status (Impact) increasing accountability | 4 | (What) Needs to check the status of own and other flatmates tasks (Why) to ensure accountability and task completion | (What) Difficult and intrusive asking flatmates about their task status(Why) due to lack of interest, vague responses(Why) leading to conflict over completion | (What) Easily check tasks done by flatmates (How) by having a common record or calendar with everyone's task and status (Impact) increasing accountability | 4 |
63 | (What) Easily check tasks done by flatmates (How) by having an automatically assigned accountability partner who can send a reminder (Impact) increasing accountability | 2 | 2 | 2 | 2 | ||||||||||||
64 | Occupancy- Co-ordinating use of Shared Services | Involves day-to-day living, managing shared responsibilities, and building relationships with roommates | |||||||||||||||
65 | --Shared Service Identification and Categorization | (What) Needs to know how to easily categorise services (Why) to simplify scheduling usage among flatmates | (What) Difficulty identifying all services/ spaces available as individual or for shared use (Why) due to confusion, ownership restrictions, no communication (Impact) leading to unfair use of items causing friction between flatmates | (What) Easily identify shared services (How) by predefined categories and possibility of providing context, to decide which are relevant (Impact) leading to easy scheduling for later use | 5 | (What) Needs to know how to easily categorise services (Why) to simplify scheduling usage among flatmates | (What) Difficulty identifying all services/ spaces available as individual or for shared use (Why) due to confusion, ownership restrictions, no communication (Impact) leading to unfair use of items causing friction between flatmates | (What) Easily identify shared services (How) by predefined categories and possibility of providing context, to decide which are relevant (Impact) leading to easy scheduling for later use | 5 | (What) Needs to know how to easily categorise services (Why) to simplify scheduling usage among flatmates | (What) Difficulty identifying all services/ spaces available as individual or for shared use (Why) due to confusion, ownership restrictions, no communication (Impact) leading to unfair use of items causing friction between flatmates | (What) Easily identify shared services (How) by predefined categories and possibility of providing context, to decide which are relevant (Impact) leading to easy scheduling for later use | 5 | (What) Needs to know how to easily categorise services (Why) to simplify scheduling usage among flatmates | (What) Difficulty identifying all services/ spaces available as individual or for shared use (Why) due to confusion, ownership restrictions, no communication (Impact) leading to unfair use of items causing friction between flatmates | (What) Easily identify shared services (How) by predefined categories and possibility of providing context, to decide which are relevant (Impact) leading to easy scheduling for later use | 5 |
66 | --Shared Service Schedueling | -- | -- | -- | -- | (What) Needs to know how to quickly and efficiently allot slots among flatmates (Why) so all flatmates can ensure fair usage | (What) Difficulty in scheduling shared services due to (Why) conflicting schedules, priority and interest clashes, forgotten or overlapped tasks (Impact) leading to conflict and unfair usage | (What) Easily schedule usage of shared service by (How) creating a rotation of use, time-slots or blocking service on a first come first serve basis (Impact) leading to fair use of services among flatmates | 5 | (What) Needs to know how to quickly and efficiently allot slots among flatmates (Why) so all flatmates can ensure fair usage | (What) Difficulty in scheduling shared services due to (Why) conflicting schedules, priority and interest clashes, forgotten or overlapped tasks (Impact) leading to conflict and unfair usage | (What) Easily schedule usage of shared service by (How) creating a rotation of use, time-slots or blocking service on a first come first serve basis (Impact) leading to fair use of services among flatmates | 5 | -- | -- | -- | 5 |
67 | --Shared Service Management | (What) Needs to ensure proper working of services (Why) so that all flamates can use it as needed | (What) Difficulty in knowing the state of a shared space/ service (Why) due to lack of communication, neglect, responsibility (Impact) leading to conflict among flatmates about the situation | (What) Easily know when the shared service or space is out of order (How) through shared communication channel to share the state as soon as there is an issue, to rectify it (Impact) leading to quick resolution and problem free usage | 5 | (What) Needs to ensure proper working of services (Why) so that all flamates can use it as needed | (What) Difficulty in knowing the state of a shared space/ service (Why) due to lack of communication, neglect, responsibility (Impact) leading to conflict among flatmates about the situation | (What) Easily know when the shared service or space is out of order (How) through shared communication channel to share the state as soon as there is an issue, to rectify it (Impact) leading to quick resolution and problem free usage | 5 | (What) Needs to ensure proper working of services (Why) so that all flamates can use it as needed | (What) Difficulty in knowing the state of a shared space/ service (Why) due to lack of communication, neglect, responsibility (Impact) leading to conflict among flatmates about the situation | (What) Easily know when the shared service or space is out of order (How) through shared communication channel to share the state as soon as there is an issue, to rectify it (Impact) leading to quick resolution and problem free usage | 5 | (What) Needs to ensure proper working of services (Why) so that all flamates can use it as needed | (What) Difficulty in knowing the state of a shared space/ service (Why) due to lack of communication, neglect, responsibility (Impact) leading to conflict among flatmates about the situation | (What) Easily know when the shared service or space is out of order (How) through shared communication channel to share the state as soon as there is an issue, to rectify it (Impact) leading to quick resolution and problem free usage | 5 |
68 | (What) Needs to raise concern about shared service state with owner/ property manager (Why) to get it repaired/ replaced | (What) Difficulty in knowing the state of a shared space/ service (Why) due to lack of communication, neglect, responsibility (Impact) leading to conflict among flatmates about the situation | (What) Needs to raise concern about shared service state with owner/ property manager (Why) to get it repaired/ replaced | (What) Difficulty in knowing the state of a shared space/ service (Why) due to lack of communication, neglect, responsibility (Impact) leading to conflict among flatmates about the situation | (What) Easily know when the shared service or space is out of order (How) through shared communication channel to inform as there is an issue and get it rectfied (Impact) leading to quick resolution and problem free usage | (What) Needs to raise concern about shared service state with owner/ property manager (Why) to get it repaired/ replaced | (What) Difficulty in knowing the state of a shared space/ service (Why) due to lack of communication, neglect, responsibility (Impact) leading to conflict among flatmates about the situation | (What) Easily know when the shared service or space is out of order (How) through shared communication channel to inform as there is an issue and get it rectfied (Impact) leading to quick resolution and problem free usage | (What) Needs to raise concern about shared service state with owner/ property manager (Why) to get it repaired/ replaced | (What) Difficulty in knowing the state of a shared space/ service (Why) due to lack of communication, neglect, responsibility (Impact) leading to conflict among flatmates about the situation | (What) Easily know when the shared service or space is out of order (How) through shared communication channel to inform as there is an issue and get it rectfied (Impact) leading to quick resolution and problem free usage | ||||||
69 | --Shared Service Usage | (What) Needs to know who is using the service (Why) to avoid disturbing the flatmate | (What) Difficulty in knowing the availability of service or space (Why) due to no record, lack of communication, no prior confirmation (Impact) leading to disagreements and conflict among flatmates | (What) Easily and quickly know the availability of a shared service/ space (Why) by asking for the availability on common channel or being able to see who has blocked the service (Impact) leading to smooth coordination of services/ spaces | 4 | (What) Needs to know who is using the service (Why) to avoid disturbing the flatmate | (What) Difficulty in knowing the availability of service or space (Why) due to no record, lack of communication, no prior confirmation (Impact) leading to disagreements and conflict among flatmates | (What) Easily and quickly know the availability of a shared service/ space (Why) by asking for the availability on common channel or being able to see who has blocked the service (Impact) leading to smooth coordination of services/ spaces | 4 | (What) Needs to know who is using the service (Why) to avoid disturbing the flatmate | (What) Difficulty in knowing the availability of service or space (Why) due to no record, lack of communication, no prior confirmation (Impact) leading to disagreements and conflict among flatmates | (What) Easily and quickly know the availability of a shared service/ space (Why) by asking for the availability on common channel or being able to see who has blocked the service (Impact) leading to smooth coordination of services/ spaces | 4 | -- | -- | -- | 4 |
70 | --Shared Service Communication | (What) Needs to quickly inform all flatmates about usage (Why) so they don't plan their use at the same time | (What) TIme consuming informing everyone of the shared service use (Why) due to mismatched schedules, lack of communication channels, emergency requirements (Impact) leading to unfair use causing conflict | (What) Easily inform everyone of shared service usage (How) by creating a shared online calendar accessible to all flatmates, or use a messaging app where users can communicate their intended use of shared services.(Impact) leading to fair use | 4 | (What) Needs to quickly inform all flatmates about usage (Why) so they don't plan their use at the same time | (What) TIme consuming informing everyone of the shared service use (Why) due to mismatched schedules, lack of communication channels, emergency requirements (Impact) leading to unfair use causing conflict | (What) Easily inform everyone of shared service usage (How) by creating a shared online calendar accessible to all flatmates, or use a messaging app where users can communicate their intended use of shared services.(Impact) leading to fair use | 4 | (What) Needs to quickly inform all flatmates about usage (Why) so they don't plan their use at the same time | (What) TIme consuming informing everyone of the shared service use (Why) due to mismatched schedules, lack of communication channels, emergency requirements (Impact) leading to unfair use causing conflict | (What) Easily inform everyone of shared service usage (How) by creating a shared online calendar accessible to all flatmates, or use a messaging app where users can communicate their intended use of shared services.(Impact) leading to fair use | 4 | -- | -- | -- | 4 |
71 | Occupancy- Visitor Management | Involves day-to-day living, managing shared responsibilities, and building relationships with roommates | |||||||||||||||
72 | --Dicussion with Housemates and landlord | (What) Needs to quickly discuss about bringing a visitor(landlord/flatmates) (Why) to make sure everyone is okay with it | (What) Difficult and time-consuming asking everyone (flatmates/ owner) and getting a common answer (Why) due to state of flat, comfort of other flatmates (Impact) leading to unwanted problems | (What) Easily and quickly discuss things related to visitor request (How) by having a common communication channel to ask everyone at once (Impact) leading to quicker confirmation | 4 | (What) Needs to quickly discuss about bringing a visitor (Why) to make sure everyone is okay with it | (What) Difficult and time-consuming asking everyone (flatmates/ owner) and getting a common answer (Why) due to differing opinions, changing thoughts, no communication (Impact) leading to unwanted problems | (What) Easily and quickly discuss things related to visitor request (How) by having a common communication channel to ask everyone at once (Impact) leading to quicker confirmation | 4 | (What) Needs to quickly discuss about bringing a visitor (Why) to make sure everyone is okay with it | (What) Difficult and time-consuming asking everyone (flatmates/ owner) and getting a common answer (Why) due to differing opinions, changing thoughts, no communication (Impact) leading to unwanted problems | (What) Easily and quickly discuss things related to visitor request (How) by having a common communication channel to ask everyone at once (Impact) leading to quicker confirmation | 4 | -- | -- | -- | 4 |
74 | --Visitor familiarization | (What) Needs to be able to quickly inform the visitor about tasks/ expenses, etc followed by flatmates (Why) to ensure they are able to comfortably adjust | (What) Time-consuming and effort-intensive trying to inform the visitor about everything (Why) due to multiple customs, different outlook of flatmates, busy schedule (Impact) leading to difficulty adjusting to everyone | (What) Easily and effortlessly educate the visitor (How) by adding a guest option to access common record, chore chart, etc (Impact) helping them adjust comfortably | 3 | (What) Needs to be able to quickly inform the visitor about tasks/ expenses, etc followed by flatmates (Why) to ensure they are able to comfortably adjust | (What) Time-consuming and effort-intensive trying to inform the visitor about everything (Why) due to multiple customs, different outlook of flatmates, busy schedule (Impact) leading to difficulty adjusting to everyone | (What) Easily and effortlessly educate the visitor (How) by adding a guest option to access common record, chore chart, etc (Impact) helping them adjust comfortably | 3 | (What) Needs to be able to quickly inform the visitor about tasks/ expenses, etc followed by flatmates (Why) to ensure they are able to comfortably adjust | (What) Time-consuming and effort-intensive trying to inform the visitor about everything (Why) due to multiple customs, different outlook of flatmates, busy schedule (Impact) leading to difficulty adjusting to everyone | (What) Easily and effortlessly educate the visitor (How) by adding a guest option to access common record, chore chart, etc (Impact) helping them adjust comfortably | 3 | -- | -- | -- | 3 |
75 | --Notify Roommates | (What) Needs to quickly inform about visiting dates (Why) to ensure all flatmates agree and there is no overlap | 5 | (What) Needs to quickly inform about visiting dates (Why) to ensure all flatmates agree and there is no overlap | 5 | (What) Needs to quickly inform about visiting dates (Why) to ensure all flatmates agree and there is no overlap | 5 | (What) Needs to quickly inform about visiting dates (Why) to ensure all flatmates agree and there is no overlap | 5 | ||||||||
76 | Communication | Maintain open and ongoing communication with roommates. Regular check-ins can help address concerns, share updates, and ensure a harmonious living environment | |||||||||||||||
77 | --Issues Identification and Categorization | (What) Needs to identify type of issue (Why) to simplify prioritizing and solving them | (What) Difficult trying to understand what an issue is related to (Why) due to no label, vague explanation, repeated issues (Impact) leading to confusion | (What) Easily identify issues (How) by having pre-defined categories (impact) leading to quick understanding and resolution | 5 | (What) Needs to identify type of issue (Why) to simplify prioritizing and solving them | (What) Difficult trying to understand what an issue is related to (Why) due to no label, vague explanation, repeated issues and limited time to check details (Impact) leading to confusion | (What) Easily identify issues (How) by having pre-defined and new creatable categories (impact) leading to quick understanding and resolution | 5 | (What) Needs to identify type of issue (Why) to simplify prioritizing and solving them | (What) Difficult trying to understand what an issue is related to (Why) due to no label, vague explanation, repeated issues and limited time to check details (Impact) leading to confusion | (What) Easily identify issues (How) by having pre-defined and new creatable family-centric categories (impact) leading to quick understanding and resolution | 5 | (What) Needs to identify type of issue (Why) to simplify prioritizing and solving them | (What) Difficult trying to understand what an issue is related to (Why) due to no label, vague explanation, repeated issues and limited time to check details (Impact) leading to confusion | (What) Easily identify issues (How) by having pre-defined and new creatable categories (impact) leading to quick understanding and resolution | 5 |
78 | --Issues Record | (What) Needs to record issues (Why) to revisit them if there is a similar issue | (What) Difficult trying to remember an old issue (Why) due to no label, vague explanation, repeated issues (Impact) leading to confusion | (What) Easily identify similar issues (How) by having a record to check from (impact) leading to quick understanding and resolution | 5 | (What) Needs to record issues (Why) to revisit them if there is a similar issue | (What) Difficult trying to remember an old issue (Why) due to no label, vague explanation, repeated issues (Impact) leading to confusion | (What) Easily identify similar issues (How) by having a record to check from (impact) leading to quick understanding and resolution | 5 | (What) Needs to record issues (Why) to revisit them if there is a similar issue | (What) Difficult trying to remember an old issue (Why) due to no label, vague explanation, repeated issues (Impact) leading to confusion | (What) Easily identify similar issues (How) by having a record to check from (impact) leading to quick understanding and resolution | 5 | (What) Needs to record issues (Why) to revisit them if there is a similar issue | (What) Difficult trying to remember an old issue (Why) due to no label, vague explanation, repeated issues (Impact) leading to confusion | (What) Easily identify similar issues (How) by having a record to check from (impact) leading to quick understanding and resolution | 5 |
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80 | Challenges and Conflict Resolution | Resolving conflicts involves effective communication, compromise, and, if necessary, involving the landlord or mediator | |||||||||||||||
81 | --Conflict Identification and Categorization | (What) Needs to know how to efficiently identify and categorize issue (Why) to help find solutions to them quickly | (What) Difficulty identifying issues/problems (Why) due to confusion, individual opinion, limited knowledge (Impact) leading mishmash of different problems | (What) Easily identify shared services (How) by predefined categories and possibility of providing context, to decide which are relevant (Impact) leading to easy scheduling for later use | 4 | (What) Needs to know how to efficiently identify and categorize issue (Why) to help find solutions to them quickly | (What) Difficulty identifying issues/problems (Why) due to confusion, individual opinion, limited knowledge (Impact) leading mishmash of different problems | (What) Easily identify shared services (How) by predefined categories and possibility of providing context, to decide which are relevant (Impact) leading to easy scheduling for later use | 4 | (What) Needs to know how to efficiently identify and categorize issue (Why) to help find solutions to them quickly | (What) Difficulty identifying issues/problems (Why) due to confusion, individual opinion, limited knowledge (Impact) leading mishmash of different problems | (What) Easily identify shared services (How) by predefined categories and possibility of providing context, to decide which are relevant (Impact) leading to easy scheduling for later use | 4 | (What) Needs to know how to efficiently identify and categorize issue (Why) to help find solutions to them quickly | (What) Difficulty identifying issues/problems (Why) due to confusion, individual opinion, limited knowledge (Impact) leading mishmash of different problems | (What) Easily identify shared services (How) by predefined categories and possibility of providing context, to decide which are relevant (Impact) leading to easy scheduling for later use | 4 |
82 | --Conflict Resolution | (What) Needs to quickly and effortlessly solve an issue (Why) to ensure a peaceful atmosphere among flatmates | (What) Difficult and time-consuming getting answers to common issues (Why) due to different schedules, unavailability, complex issue (Impact) leading to distrust and conflict | (What) Easy and quick getting common issues answered (How) by having pre-answered/ FAQ section where you can inquire (Impact) leading to quick resolution of issues | 5 | (What) Needs to efficiently identify and categorize issue (Why) to help find solutions to them quickly | (What) Difficult and time-consuming getting answers to common issues (Why) due to different schedules, unavailability, complex issue (Impact) leading to distrust and conflict | (What) Easy and quick getting common issues answered (How) by having pre-answered/ FAQ section where you can check or raise an issue (Impact) leading to quick resolution of issues | 5 | (What) Needs to efficiently identify and categorize issue (Why) to help find solutions to them quickly | (What) Difficult and time-consuming getting answers to common issues (Why) due to different schedules, unavailability, complex issue (Impact) leading to distrust and conflict | (What) Easy and quick getting common issues answered (How) by having pre-answered/ FAQ section where you can check or raise an issue (Impact) leading to quick resolution of issues | 5 | (What) Needs to efficiently identify and categorize issue (Why) to help find solutions to them quickly | (What) Difficult and time-consuming getting answers to common issues (Why) due to different schedules, unavailability, complex issue (Impact) leading to distrust and conflict | (What) Easy and quick getting common issues answered (How) by having pre-answered/ FAQ section where you can check or raise an issue (Impact) leading to quick resolution of issues | 5 |
83 | (What) Easy and quick getting common issues answered (How) by interacting directly with the owner through common channel (Impact) leading to quick resolution of issues | (What) Easy and quick getting common issues answered (How) by interacting directly with the owner through common channel (Impact) leading to quick resolution of issues | (What) Easy and quick getting common issues answered (How) by interacting directly with the owner through common channel (Impact) leading to quick resolution of issues | ||||||||||||||
84 | (What) Needs to quickly and effortlessly remember older unresolved issues (Why) to ensure they get addressed | (What) Time-consuming and effort intensive trying to find old issues (Why) due to forgetfulness, misplaced discussion (Impact) leading to unresolved issues causing future conflict | (What) Quickly and effortlessly resolve problems (How) by creating a directory of issues where users can go and check if it is resolved (Impact) leading to on-time resolution | 4 | (What) Needs to quickly and effortlessly remember older unresolved issues (Why) to ensure they get addressed | (What) Time-consuming and effort intensive trying to find old issues (Why) due to forgetfulness, misplaced discussion (Impact) leading to unresolved issues causing future conflict | (What) Quickly and effortlessly resolve problems (How) by creating a directory of issues where users can go and check if it is resolved (Impact) leading to on-time resolution | 4 | (What) Needs to quickly and effortlessly remember older unresolved issues (Why) to ensure they get addressed | (What) Time-consuming and effort intensive trying to find old issues (Why) due to forgetfulness, misplaced discussion (Impact) leading to unresolved issues causing future conflict | (What) Quickly and effortlessly resolve problems (How) by creating a directory of issues where users can go and check if it is resolved (Impact) leading to on-time resolution | 4 | (What) Needs to quickly and effortlessly remember older unresolved issues (Why) to ensure they get addressed | (What) Time-consuming and effort intensive trying to find old issues (Why) due to forgetfulness, misplaced discussion (Impact) leading to unresolved issues causing future conflict | (What) Quickly and effortlessly resolve problems (How) by creating a directory of issues where users can go and check if it is resolved (Impact) leading to on-time resolution | 4 | |
85 | (What) Needs to remember time sensitive issues (Why) to resolve them quickly | (What) Difficulty realising urgent matters (Why) due to multiple issues requiring solution (Impact) leading to increased frustration and problems | (What) Quickly and effortlessly identify priority issues (How) by having a rating system highlighting the urgency (Impact) leading to on-time resolution | 4 | (What) Needs to remember time sensitive issues (Why) to resolve them quickly | (What) Difficulty realising urgent matters (Why) due to multiple issues requiring solution (Impact) leading to increased frustration and problems | (What) Quickly and effortlessly identify priority issues (How) by having a rating system highlighting the urgency (Impact) leading to on-time resolution | 4 | (What) Needs to remember time sensitive issues (Why) to resolve them quickly | (What) Difficulty realising urgent matters (Why) due to multiple issues requiring solution (Impact) leading to increased frustration and problems | (What) Quickly and effortlessly identify priority issues (How) by having a rating system highlighting the urgency (Impact) leading to on-time resolution | 4 | (What) Needs to remember time sensitive issues (Why) to resolve them quickly | (What) Difficulty realising urgent matters (Why) due to multiple issues requiring solution (Impact) leading to increased frustration and problems | (What) Quickly and effortlessly identify priority issues (How) by having a rating system highlighting the urgency (Impact) leading to on-time resolution | 4 | |
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