RIASQ 2018 Member Survey (Responses)
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1. What is your overall satisfaction with how your leadership team communicates its programs and services to the membership?
2. Identifies themselves and made themselves available to the membership?
3. Offers relevant programs and services?
4. Manages section resources?
5. Encourages participation in section activities?
6. Encourages volunteering in section activities?
7. Recognize members who volunteer?
8. Orient and welcome new members?
9. Strive to satisfy you as a customer?
10. Section newsletter
11. Regular dinner meeting announcements
12. Educational program announcements
13. ASQ National website (www.asq.org)
14. Section website (www.riasq.org)
15. Section Management comments
16. What is your overall satisfaction with the dinner meetings?
17. The variety of meeting topics?
18. The meeting locations?
19. The meeting speakers?
20. Dinner Meeting comments
21. What is your overall satisfaction with the educational program?
22. The variety of courses?
23. The effectiveness of the instruction?
24. The location of the courses?
25. The price of the certification courses?
26. The price of the workshops?
27. The price of the seminars?
28. Educational Program comments
29. Do you plan to pursue professional development in 2018?
30. Which ASQ Certification Refresher courses are you interested in pursuing this year (check all that apply)
31. What is your preferred method of training?
32. If considering a Certification Refresher course, what type of scheduling do you prefer?
33. If you have volunteered for the RIASQ, what is your overall satisfaction with that experience?
34. What is your overall satisfaction with your section membership?
35. What is your overall satisfaction with your ASQ membership?
36. Section Membership comments
37. What is your overall satisfaction with the recertification process?
38. What recommendations or comments do you have to improve the certification process at the local and national level?
39. Please provide any additional comments or feedback concerning the RI section of the ASQ.
2
3/6/2018 19:04:563414434512333311131121111Yes
CMQ/OE - Certified Manager of Quality / Operational Excellence, CQE - Certified Quality Engineer
self paced online modules
weekend training (8hr/class/day)
141
3
3/6/2018 19:18:1933432223244333
More personalized service for people not familiar with ASQ. I should be able to speak with a live advisor.
2222
Have not attended. Not sure there is enough value for the time and expense.
3333333Yes
CBA - Certified Biomedical Auditor, CQA - Certified Quality Auditor
attending a "live" class
2-3 weekday crash course (8hr/class/day)
33
More personalized service.
More personalized service. I should be able to speak with a advisor by phone.
4
3/6/2018 20:35:285544543445533344443332334Yes
CQE - Certified Quality Engineer
attending a "live" class
weekend training (8hr/class/day)
5
3/6/2018 20:49:433333333222533445541133333Noattending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
4445
It would help if they had a listing of certifications by members so they could determine which other certifications they might be of interest to them. If they already have such a list, it would be nice to see them do something with it.
We have a very active section, but it's always the same members. Leadership should do more to celebrate and involve new members.
6
3/7/2018 6:36:0154544454455555Noattending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
445
7
3/7/2018 7:19:474335443344522344432144333No4435
8
3/7/2018 8:14:023333443443443433333223233No
self paced online modules
4441
As long as the person has learned and been certified initially, and strives to obtain updates and new knowledge as it becomes available (which any professional should do), the re-cert process has little value overall in my opinion. I still retain and use the skills learned many years ago and have continued to learn and take relevant courses over my 40 year QA career. Perhaps some alternate form of periodic knowledge-base confirmation process could be explored as an alternative?
I reached 40 years in Quality last month with 35 of those in Quality Management, and thank ASQ overall for much of my success for a variety of reasons. Continue the good work !!!
9
3/7/2018 8:24:3044444455444444444444
10
3/7/2018 8:38:435544444344554444344443444Yes
CQPA - Certified Quality Process Analyst
self paced online modules
one weeknight class spanning over multiple weeks (3hrs/class/week)
444
11
3/7/2018 8:51:504344435343445444444444444No
participating in a webinar
2-3 weekday crash course (8hr/class/day)
45
12
3/7/2018 9:04:375555455555554554445555555Yes
CSQP - Certified Supplier Quality Professional
participating in a webinar
one weeknight class spanning over multiple weeks (3hrs/class/week)
554
13
3/7/2018 9:28:554434445443523445543233322Yes
CSSBB - Certified Six Sigma Black Belt
attending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
5543
14
3/7/2018 9:40:055543444544455
Section lacks detailed financial reporting to section members
5555
Well managed but section financial info could be presented
No4555
15
3/7/2018 10:39:174444545555555555555555433No
CMQ/OE - Certified Manager of Quality / Operational Excellence
participating in a webinar
one weeknight class spanning over multiple weeks (3hrs/class/week)
3555
16
3/7/2018 16:19:472233222124312244443244333Yes
CMQ/OE - Certified Manager of Quality / Operational Excellence, CQA - Certified Quality Auditor, CQE - Certified Quality Engineer
attending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
3332
17
3/8/2018 9:50:435525535135554532434455555Yes
CMQ/OE - Certified Manager of Quality / Operational Excellence, CQE - Certified Quality Engineer
self paced online modules
one weeknight class spanning over multiple weeks (3hrs/class/week)
3445
18
3/8/2018 11:51:06443244433244344443444322Yes
self paced online modules
one weeknight class spanning over multiple weeks (3hrs/class/week)
434
19
3/9/2018 12:55:304333445122344333433244333No
CQA - Certified Quality Auditor, CQE - Certified Quality Engineer, CQI - Certified Quality Inspector, CSQP - Certified Supplier Quality Professional
self paced online modules
weekend training (8hr/class/day)
43
20
3/9/2018 13:36:135544554344534555553354444Noattending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
4445
Great group of active members - love the dinner meetings.
21
3/9/2018 14:53:0855555554555555
I always feel fully informed of dinners, events and professionals that are recognized.
CQA - Certified Quality Auditor, CSSBB - Certified Six Sigma Black Belt
weekend training (8hr/class/day)
55
I’m a little concerned about this reorganization but other than that, my certifications and education have provided a solid foundation and
reinforcement to my career objectives. I may not always be available for conferences and dinners, but I’m wholeheartedly appreciate the resources.
22
3/10/2018 7:13:295544555555545354554444444Yes
CMQ/OE - Certified Manager of Quality / Operational Excellence, CQE - Certified Quality Engineer, CRE - Certified Reliability Engineer
self paced online modules
one weeknight class spanning over multiple weeks (3hrs/class/week)
55
I would love to attend more dinner meetings but Thursdays are the worst possible days for me. Maybe send out a survey to see if different days work and keep them on that day.
23
3/11/2018 18:07:33434344334454444444333Yes
CQA - Certified Quality Auditor
self paced online modules
2-3 weekday crash course (8hr/class/day)
44
24
3/12/2018 18:53:174444444444444444444444444Yes
CSSBB - Certified Six Sigma Black Belt
attending a "live" class
2-3 weekday crash course (8hr/class/day)
4444
25
3/14/2018 19:45:51334444544555543555
26
3/14/2018 19:48:364444545445555544553443334No
CCT - Certified Calibration Technician
self paced online modules
one weeknight class spanning over multiple weeks (3hrs/class/week)
445
27
3/14/2018 19:54:1033333333223232
The ASQ and quality professional have become stale. Both are struggling to stay alive as opposed to promoting what makes quality a valuable business tool, e.g., management review and quality costs have just about disappeared from quality. QA has become a necessary evil. Part of that is because those in the C-suite don't like what QA reveals, but the profession keeps throwing out the important aspects of quality to keeps its job. It's been how many years since Juran et al and quality departments have gotten smaller and less important. How many C-suite quality positions are there? Exactly.
28
3/14/2018 19:55:1732333334234333
There is a great need for more availability and access to guidance personnel by phone.
23334454333Yes
CBA - Certified Biomedical Auditor, CMQ/OE - Certified Manager of Quality / Operational Excellence, CQA - Certified Quality Auditor, CSSYB - Certified Six Sigma Yellow Belt
attending a "live" class
2-3 weekday crash course (8hr/class/day)
33
There is a great need for access to live guidance personnel available by phone.
4
There is a great need for more access to guidance personnel live, by phone.
29
3/15/2018 8:04:52555554554454554445Noattending a "live" class45
30
3/15/2018 8:44:39554444444454544444444333No
self paced online modules
31
3/15/2018 9:06:024445555555544455554454444Yes
CQA - Certified Quality Auditor
self paced online modules
one weeknight class spanning over multiple weeks (3hrs/class/week)
44
32
3/15/2018 9:29:0211222321112222
No benefit to membership
33332333332Yesattending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
11
No benefit to membership
3
33
3/15/2018 9:40:49443444334555545444344444No
CBA - Certified Biomedical Auditor, CMQ/OE - Certified Manager of Quality / Operational Excellence, CSSGB - Certified Six Sigma Green Belt
attending a "live" class
weekend training (8hr/class/day)
444
34
3/15/2018 14:31:015555544555555555555555555Yes
CMQ/OE - Certified Manager of Quality / Operational Excellence, CSSGB - Certified Six Sigma Green Belt
self paced online modules
one weeknight class spanning over multiple weeks (3hrs/class/week)
3335
35
3/15/2018 16:04:164443344433412443431133333Noattending a "live" class4434
36
3/16/2018 6:38:064444444444544444444444444Noattending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
4444
37
3/16/2018 10:40:244544555555554544444444344No
self paced online modules
2-3 weekday crash course (8hr/class/day)
4443
38
3/16/2018 18:40:12544433534554455554543
ASQ membership is a bit expensive for what it offers. The cost to recertify and/or take the exam is also expensive. My last certificates still included the old logo which I complained to ASQ. I will be rectifying this year and I hope they have thrown out the old forms and start using the newest logo. I think the section membership is more valuable.
Worcester section of the ASQ charges $25 for a dinner meeting. Don't know why the RI section charges $30? Since it is difficult to compete with ASQ's online courses for certification, perhaps you can provide ISO roundtables to discuss different elements of the various standards. Many standards have recently been revised.
39
3/16/2018 23:47:5855555553545434
It is very difficult to navigate and locate information on the ASQ National website.
54543354444
We need an Education Chair who is more involved and available at dinner meetings.
Noattending a "live" class553
Besides receiving a monthly magazine, I don't have any relationship with national.
5
40
3/17/2018 20:16:385544555555545555554455555
I would like to know when new courses are being offered.
Yes
CCT - Certified Calibration Technician, CSQP - Certified Supplier Quality Professional, CSSGB - Certified Six Sigma Green Belt, CSSYB - Certified Six Sigma Yellow Belt
attending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
555
41
3/20/2018 20:22:183333334434333332233332222Yes
CQE - Certified Quality Engineer
self paced online modules
one weeknight class spanning over multiple weeks (3hrs/class/week)
332
42
3/21/2018 15:14:314544455544443444443344333
Not a fan of third party test proctors, space and location for testing and availability
Yes
CMQ/OE - Certified Manager of Quality / Operational Excellence, CQA - Certified Quality Auditor, CQE - Certified Quality Engineer, CQT - Certified Quality Technician
attending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
43
Great section and participation
2
nationally recert points are difficult to obtain especially with job commitments. These days employment is full time and requires 24/7 dedication to job to meet national and international business deadlines. More points should be allocated for working in a quality position and meeting attendance. I do not understand the need for re-cert as long as the person is working in the quality disciplines. Would employees require recertification of their employees degrees?
43
3/22/2018 20:45:465555445445554444554445333Yesattending a "live" class
2-3 weekday crash course (8hr/class/day)
555
44
3/26/2018 11:55:3844344454454234
Need more Educational offerings.
4454
Get dinner meeting information out earlier (months in advance if possible)
1144411Noattending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
444
Not thrilled with the "Transformation" going on with National
4
On-line system is nice and works well.
45
3/27/2018 21:27:025555445455544555455455333Noattending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
544
Automatically send in dinner meeting RU credits to ASQ for recording
46
3/29/2018 18:37:574433434344545344433243333Noattending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
3444Electronic submission
47
3/29/2018 19:35:215434444343534443443444444Yes
CMQ/OE - Certified Manager of Quality / Operational Excellence, CQA - Certified Quality Auditor
attending a "live" class
weekend training (8hr/class/day)
5443
Need to develop a better method for recording recert units as they’re earned. Online system is better than before but still could use simplification
48
3/30/2018 7:34:104444444444444443433244433Noattending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
454
49
3/30/2018 8:06:235555555555555555555555555Yes
CQA - Certified Quality Auditor
participating in a webinar
55
50
3/30/2018 12:20:06344454454553445545435344Yes
CBA - Certified Biomedical Auditor, CMQ/OE - Certified Manager of Quality / Operational Excellence
attending a "live" class
weekend training (8hr/class/day)
444
The transition to online recertification was difficult little instruction many questions. Mercifully, our section was available and spent the time answering any questions and offering information.
THANKS
51
3/30/2018 14:48:403333223232433332333333113Yes
CMQ/OE - Certified Manager of Quality / Operational Excellence, CQA - Certified Quality Auditor, CQIA - Certified Quality Improvement Associate, CQPA - Certified Quality Process Analyst
attending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
3343
52
3/31/2018 10:27:285555555555544455553455555Need a program.Yes
CQA - Certified Quality Auditor, CSSBB - Certified Six Sigma Black Belt
attending a "live" class
one weeknight class spanning over multiple weeks (3hrs/class/week)
5545
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