JLCPCB Logistics Guarantee Standards

	A	B	C	D	E	F
1	Logistics Guarantee Standards
2	Channel	Country	Max Expected Delivery Time	Compensation for Delay (% Of shipping cost)	Compensation for Loss from Logistics company (% Of order value)	Compensation for Damage (% Of order value)

3	DHL Express worldwide DHL Express Economy	America / Canada	>12business days	If the delivery time exceed the max expected delivery time, customers can apply for a compensation. Compensation will be 10~20% of the shipping cost，No more than $10. Notice: 1) The expected delivery time shall exclude the delay time caused by customs clearance at the destination. 2) The delay caused by customer side can not apply for delay compensation.	DHL Express Worldwide/DHL Express Economy：The amount of compensation is 100% declared value of the package in the cases of not customer's responsibility.	Please take a check carefully once received the pacel, If the product is damaged during the transpotation, please take some pictures of the packaging and goods to show us the damages, the compensation will depends on the damages.
4	DHL Express worldwide DHL Express Economy	European countries	>12business days
5	DHL Express worldwide DHL Express Economy	Ukraine, Turkey	>20business days
6	DHL Express worldwide DHL Express Economy	South America	>20business days
7	DHL Express worldwide DHL Express Economy	Southeast Asia	>12business days
8	DHL Express worldwide DHL Express Economy	Other countries (except the countries mentioned above)	>15business days
9	UPS Express Saver UPS Worldwide Express	America / Canada	>15business days	If the delivery time exceed the max expected delivery time, customers can apply for a compensation. Compensation will be 10~20% of the shipping cost，No more than $10. Notice: 1) The expected delivery time shall exclude the delay time caused by customs clearance at the destination. 2) The delay caused by customer side can not apply for delay compensation.	UPS Express Saver and UPS Worldwide Express：The amount of compensation is the declared value of the package in the cases of not customer's responsibility.
10	UPS Express Saver UPS Worldwide Express	European countries	>15business days
11	UPS Express Saver UPS Worldwide Express	Ukraine, Turkey	>26business days
12	UPS Express Saver UPS Worldwide Express	South America	>26business days
13	UPS Express Saver UPS Worldwide Express	Southeast Asia	>13business days
14	UPS Express Saver UPS Worldwide Express	Other countries (except the countries mentioned above)	>18business days
15	FedEx International Priority	America / Canada	>18business days	Compensation 5% of the shipping cost，No more than $10	FedEx International Priority & FedEx International Packet & FedEx International Priority Saver： The amount of compensation is the declared value of the package in the cases of not customer's responsibility。
16	FedEx International Priority	European countries	>18business days
17	FedEx International Priority	Other countries	>22business days
18	S.F express	Worldwide(except South America)	>20 business days	No compensation	The amount of compensation is the declared value of the package in the cases of not customer's responsibility.
19	S.F Express Standard	Worldwide(except South America)	>25 business days
20	S.F Express Economy	Worldwide(except South America)	>30 business days
21	EuroPacket	Germany	>12 business days	1, Compensation ≥50% of the shipping cost if customer can wait patiently 2, 100% fully refund if customers can not wait any more and need to place an new order	100 % of the declared value in the cases of not customer's responsibility
22	EuroPacket	EU countries (except Germany)	>20 business days
23	Global Standard Direct Line	Worldwide	>35 business days	No compensation	50 % of the declared value and no more than 100 dollars in the cases of not customer's responsibility
24	Standard Global Direct Line	Worldwide	>35 business days
25	Global Direct Line Saver	Worldwide(except Brazil)	>35 business days
26	Global Direct Line Saver	Brazil	>40 business days
27	Economical Global Direct Line	Canada/Cyprus/Norway/Czech Rupublic	>25 business days
28	Standard Parcel	Worldwide	>35 business days	No compensation	60 % of the declared value and no more than 100 dollars
29	Parcel International Direct	Worldwide	>35 business days	No compensation	60 % of the declared value and no more than 100 dollars
30	E-Packet	Worldwide	>45 business days	No compensation	60 % of the declared value and no more than 100 dollars
31	OCS EXPRESS	Japan	>15business days	If the delivery time exceed the max expected delivery time, customers can apply for a compensation. Compensation will be 10~20% of the shipping cost，No more than $10. Notice: 1) The expected delivery time shall exclude the delay time caused by customs clearance at the destination. 2) The delay caused by customer side can not apply for delay compensation.	The amount of compensation is the declared value of the package in the cases of not customer's responsibility. The application must be submitted within 30 days after the delivery	Please take a check carefully once received the pacel, If the product is damaged during the transpotation, please take some pictures of the packaging and goods to show us the damages, the compensation will depends on the damages.
32	OCS NEP	Japan	>15business days
33	Air Registered Mail	Worldwide	>25business days	No compensation	The amount of compensation is the declared value of the package and no more than 60 dollars.The application must be submitted within 60 days after the delivery.	No compensation
34	E-POST	Worldwide	>25business days	No compensation	The amount of compensation is the declared value of the package and no more than 60 dollars.The application must be submitted within 60 days after the delivery.	No compensation
35	Surface Registered Mail	Worldwide	>45business days	No compensation	The amount of compensation is the declared value of the package and no more than 60 dollars.The application must be submitted within 60 days after the delivery.	No compensation
36	Special Air Line	Ukraine,Kazakhstan	>45business days	No compensation	No compensation	No compensation
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