| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Task Name | Duration (Days) | Start | Finish | Owners | % completed | Comments | ||||||||||||||||
2 | Launch | 11/18/16 | 57.01% | ||||||||||||||||||||
3 | Planning phase | 28 | 8/3/16 | 09/09/16 | 100.00% | ||||||||||||||||||
4 | Lithium Project Manager assigned | 1 | Wed 8/10/16 | Wed 8/10/16 | Lithium | 100.00% | |||||||||||||||||
5 | Identify Customer Community Manager, UX, Technical and Project Manager | 1 | Mon 8/15/16 | Mon 8/15/16 | SUMO staff | 100.00% | Up to 10 days to identify project team | ||||||||||||||||
6 | Prepare Draft Project Plan | 3 | Thu 8/11/16 | Mon 8/15/16 | Lithium | 100.00% | |||||||||||||||||
7 | Confirm stage URL is setup and accessible | 1 | Fri 9/2/16 | Fri 9/2/16 | Lithium | 100.00% | support-stage.allizom.com | ||||||||||||||||
8 | Send staging site access details | 1 | Fri 8/5/16 | Fri 8/5/16 | Lithium | 100.00% | Details posted to Box folder | ||||||||||||||||
9 | Project Planning Meeting (Lithium and SUMO PMs) | 0 | Tue 8/16/16 | Tue 8/16/16 | Lithium, SUMO staff | 100.00% | Present draft project plan at this call | ||||||||||||||||
10 | Give access to Project Sharing Site (Box.com) | 0 | Mon 8/8/16 | Mon 8/8/16 | Lithium | 100.00% | Mozilla staff will convert documents from Box into Google Docs for public access | ||||||||||||||||
11 | Project Kickoff Meeting | 1 | Thu 8/25/16 | Thu 8/25/16 | Lithium, SUMO staff | 100.00% | |||||||||||||||||
12 | SUMO staff registers on the Lithium Community (if they haven't already) | 0 | Fri 9/2/16 | Fri 9/2/16 | SUMO staff | 100.00% | https://community.lithium.com | ||||||||||||||||
13 | SUMO PM provides all team members' contact info & Litho usernames | 1 | Thu 8/25/16 | Thu 8/25/16 | SUMO staff | 100.00% | |||||||||||||||||
14 | Setup SUMO Staff Access on the Lithium Community | 1 | Wed 8/17/16 | Wed 8/17/16 | Lithium | 100.00% | Email UserID's (customer) to support@lithium.com | ||||||||||||||||
15 | Provide IP range(s) for whitelisting stage site | 1 | Fri 8/19/16 | Fri 8/19/16 | SUMO staff | 100.00% | Required fto bypass htaccess | ||||||||||||||||
16 | Whitelist Customer's IP range | 1 | Mon 8/22/16 | Mon 8/22/16 | Lithium | 100.00% | JIRA Type 'PS Config' should be used, Sample: \*HYPERLINK http://jira.dev.lithium.com/browse/PSCONF-554 http://jira.dev.lithium.com/browse/PSCONF-554 | ||||||||||||||||
17 | SUMO PM reviews project plan and task breakdown | 1 | Thu 9/8/16 | Thu 9/8/16 | Madalina | 100.00% | |||||||||||||||||
18 | SUMO staff registers on the stage site | 1 | Mon 8/8/16 | Mon 8/8/16 | SUMO staff | 100.00% | On Community Homepage, click on 'register' link typically visibile in upper right hand corner of skin | ||||||||||||||||
19 | Finalize project scoping | 5 | Mon 9/5/16 | Fri 9/9/16 | Madalina | 100.00% | Review during Platform meeting on 9/8 | ||||||||||||||||
20 | Configure SUMO staff with Admin access on stage site | 1 | Tue 8/9/16 | Tue 8/9/16 | Lithium | 100.00% | Lithium PM can do this, from "world" mode of stage site, enable "God Mode", change Customer LoginID to "Admin" and logout | ||||||||||||||||
21 | Communicate progress with SUMO community | 1 | Thu 9/8/16 | Thu 9/8/16 | SUMO staff | 100.00% | |||||||||||||||||
22 | Setup community access to project plan, task breakdown and Trello board | 1 | Fri 9/9/16 | Fri 9/9/16 | Madalina | 100.00% | |||||||||||||||||
23 | Planning phase wrap-up | 1 | Fri 9/9/16 | Fri 9/9/16 | Madalina | 100.00% | |||||||||||||||||
24 | Execution phase | 91 | 8/25/16 | 11/11/16 | 67.70% | ||||||||||||||||||
25 | Community Management Track | 32 | 8/30/16 | 11/11/16 | 88.10% | ||||||||||||||||||
26 | Community training & prep | 100.00% | |||||||||||||||||||||
27 | Lithium Learning - Complete Online Foundation Training | 9 | Tue 8/30/16 | Fri 9/9/16 | SUMO staff | 100.00% | |||||||||||||||||
28 | Configure community access to stage site and training | 0.5 | Mon 9/19/16 | Mon 9/19/16 | SUMO (all) | 100.00% | |||||||||||||||||
29 | Open Lithium training modules for community | 1 | Mon 9/19/16 | Mon 9/19/16 | SUMO community | 100.00% | List of account created and sent to Lithium for approval | ||||||||||||||||
30 | Community structure | 2 | Mon 9/19/16 | Wed 10/5/16 | Lithium, SUMO (all) | 100.00% | Sessions planned for Toronto meet-up week of Oct 3rd | ||||||||||||||||
31 | Community Management Sessions | 2 | Mon 9/19/16 | Wed 9/21/16 | 100.00% | Presentations and discussions around how Lithium works | |||||||||||||||||
32 | Gamification | 2 | Mon 9/19/16 | Wed 9/21/16 | Lithium | 100.00% | |||||||||||||||||
33 | Community promotion | 2 | Mon 9/19/16 | Wed 9/21/16 | Lithium | 100.00% | Not a priority right now, this is about how do we communicate the new platform out to the world | ||||||||||||||||
34 | Metrics and Measurement | 2 | Mon 9/19/16 | Wed 9/21/16 | Lithium | 100.00% | |||||||||||||||||
35 | Moderation | 2 | Mon 9/19/16 | Wed 9/21/16 | Lithium | 100.00% | |||||||||||||||||
36 | Superuser Management | 2 | Mon 9/19/16 | Wed 9/21/16 | Lithium | 100.00% | Included in threads about roles and ranks opened up by Michal | ||||||||||||||||
37 | Configure Community Structure and Features | 29 | Mon 9/12/16 | Fri 10/21/16 | 100.00% | ||||||||||||||||||
38 | Read Community Admin Guides | 2 | Mon 9/12/16 | Wed 9/14/16 | SUMO staff | 100.00% | Lithium will send links to Lithium Community Admin guides and request them to review | ||||||||||||||||
39 | Create Community Structure - categories and boards | 10 | Tue 9/20/16 | Fri 10/21/16 | SUMO (all) | 100.00% | May include Q&A, TKB, Ideas, etc. | ||||||||||||||||
40 | Implement Community Structure - categories and boards | 3 | Fri 9/30/16 | Fri 10/21/16 | SUMO (all) | 100.00% | |||||||||||||||||
41 | Configure & Test Feature: Forums | 2 | Wed 9/21/16 | Tue 9/27/16 | SUMO (all) | 100.00% | http://community.lithium.com/t5/Documentation-TKB/Admin-Guide-Community-Basics/ta-p/5904 | ||||||||||||||||
42 | Configure & Test Feature: Blogs | 4 | Wed 9/21/16 | Tue 9/27/16 | SUMO (all) | 100.00% | http://community.lithium.com/t5/Documentation-TKB/Admin-Guide-Implementing-Blogs/ta-p/5914 | ||||||||||||||||
43 | Configure & Test Feature: TKB | 4 | Wed 9/21/16 | Tue 9/27/16 | SUMO (all) | 100.00% | http://community.lithium.com/t5/Documentation-TKB/Admin-Guide-Using-Tribal-Knowledge-Bases/ta-p/5901 | ||||||||||||||||
44 | Configure & Test: Language Packs | 1 | Wed 9/21/16 | Wed 9/21/16 | SUMO (all) | 100.00% | http://confluence.dev.lithium.com/display/DEV/Spell+Check+v2#SpellCheckv2-Languagesupport | ||||||||||||||||
45 | Configure & Test Feature: Groups | 3 | Wed 9/21/16 | Mon 9/26/16 | SUMO (all) | 100.00% | http://community.lithium.com/t5/Documentation-TKB/Admin-Guide-Groups/ta-p/54738 | ||||||||||||||||
46 | Configure & Test Feature: Setup Help Section Documentation in Studio (FAQ, Terms & Conditions) | 2 | Wed 9/21/16 | Fri 9/23/16 | SUMO (all) | 100.00% | |||||||||||||||||
47 | Configure User Roles & Permissions | 8 | Wed 9/21/16 | Fri 9/30/16 | SUMO (all) | 100.00% | http://community.lithium.com/t5/Documentation-TKB/Admin-Guide-Managing-Roles-and-Permissions/ta-p/5922 | ||||||||||||||||
48 | Configure Rank Structure | 3 | Wed 9/21/16 | Fri 9/23/16 | SUMO (all) | 100.00% | http://community.lithium.com/t5/Documentation-TKB/Admin-Guide-Managing-Ranking/ta-p/5921 | ||||||||||||||||
49 | Configure Moderation Features | 2 | Fri 9/30/16 | Mon 10/3/16 | SUMO (all) | 100.00% | Example of tasks include reviewing private boards (abuse and moderated content), SMUT or keyword filters, etc. | ||||||||||||||||
50 | Configure Community Emails and Internationalisation | 17 | Mon 9/12/16 | Fri 11/11/16 | 50.00% | Delayed - waiting for new timeline from Lithium | |||||||||||||||||
51 | Create community email address & set DNS SPF rules | 2 | Mon 9/12/16 | Fri 11/11/16 | SUMO staff | 50.00% | |||||||||||||||||
52 | Configure Community email address in Community | 1 | Mon 9/12/16 | Fri 11/11/16 | Lithium | 50.00% | |||||||||||||||||
53 | Customize Email Templates in Studio | 3 | Mon 9/12/16 | Fri 11/11/16 | SUMO(all) | 50.00% | http://community.lithium.com/t5/Support-Knowledge-Base/Generating-test-email-templates/ta-p/67916 | ||||||||||||||||
54 | Include words in spellchecker | 1 | Wed 9/14/16 | Fri 11/11/16 | SUMO (all) | 50.00% | Can be done in addition to enabling language packs, sample JIRA: \*HYPERLINK http://jira.dev.lithium.com/browse/PSCONF-719 http://jira.dev.lithium.com/browse/PSCONF-719 | ||||||||||||||||
55 | Intenationalisation: additional time to review text keys and email templates | 17 | Mon 9/12/16 | Fri 11/11/16 | SUMO (all) | 50.00% | Duration may depend on language choices | ||||||||||||||||
56 | Create and Post User Documents | 14 | Fri 9/16/16 | Fri 11/11/16 | 66.67% | http://community.lithium.com/t5/Documentation-TKB/Launch-Sample-Terms-and-Guidelines/ta-p/6815 | |||||||||||||||||
57 | Terms of Service / Terms of Use | 10 | Fri 9/16/16 | Fri 11/11/16 | SUMO staff | 50.00% | Requires Mozilla legal input | ||||||||||||||||
58 | User Guidelines | 10 | Tue 9/20/16 | Fri 11/11/16 | SUMO (all) | 50.00% | Requires Mozilla legal input | ||||||||||||||||
59 | Privacy Policy | 10 | Thu 9/22/16 | Fri 11/11/16 | SUMO (all) | 50.00% | Requires Mozilla legal input | ||||||||||||||||
60 | Employee Guidelines | 2 | Fri 9/16/16 | Mon 9/19/16 | SUMO staff | 100.00% | |||||||||||||||||
61 | Moderator Guidelines | 2 | Tue 9/20/16 | Wed 9/21/16 | SUMO (all) | 100.00% | http://community.lithium.com/t5/Documentation-TKB/Launch-Moderation-Guidelines-template/ta-p/6812 | ||||||||||||||||
62 | Prepare Community Promotion Plans and Prepare to execute | 5 | Thu 9/22/16 | Fri 10/21/16 | SUMO (all) | 50.00% | |||||||||||||||||
63 | Review and Approve Community Set up | 0 | Wed 10/5/16 | Wed 11/9/16 | 100.00% | ||||||||||||||||||
64 | Community Review Meeting | 0 | Wed 10/5/16 | Wed 11/9/16 | SUMO (all),Lithium | 100.00% | Schedule at least 1 week in advance | ||||||||||||||||
65 | Community Management Track Sign-off | 0 | Wed 10/5/16 | Fri 11/11/16 | Lithium, SUMO (all) | 100.00% | Required for soft launch | ||||||||||||||||
66 | User Interface Track | 21 | Tue 8/30/16 | Fri 11/11/16 | 55.00% | ||||||||||||||||||
67 | Initial UI Design | 6 | Mon 9/12/16 | Mon 9/19/16 | 100.00% | ||||||||||||||||||
68 | Deliver Header Footer URLs or assets | 1 | Mon 9/12/16 | Mon 9/12/16 | SUMO staff | 100.00% | The provided header/footer must be compatible with Lithium platform | ||||||||||||||||
69 | Apply header & footers and turn over to SUMO | 3 | Tue 9/13/16 | Fri 9/16/16 | Lithium | 100.00% | |||||||||||||||||
70 | Design handoff meeting | 1 | Fri 9/16/16 | Fri 9/16/16 | Lithium, SUMO staff | 100.00% | https://lithium.app.box.com/files/0/f/737759170/03_UIUX | ||||||||||||||||
71 | Studio Q&A / Training Meeting (if needed) | 1 | Mon 9/19/16 | Mon 9/19/16 | Lithium, SUMO staff | 100.00% | SUMO staff must first complete Studio Training and deliver all questions to Lithium prior to this meeting | ||||||||||||||||
72 | Further UI Design (depending on Customer's requirements) | 11 | Wed 9/14/16 | Fri 11/11/16 | 65.00% | http://community.lithium.com/t5/Developers-Knowledge-Base/Admin-Guide-Basic-Studio/ta-p/5887 and CSS http://community.lithium.com/t5/Developers-Knowledge-Base/Admin-Guide-CSS-Guide/ta-p/20172 | |||||||||||||||||
73 | Discuss any additional Design needed | 1 | Wed 9/14/16 | Wed 9/14/16 | SUMO (all) | 100.00% | |||||||||||||||||
74 | Read Studio Admin Guides | 2 | Wed 9/14/16 | Fri 9/16/16 | SUMO staff | 100.00% | use in conjunction with what was learned from Studio online training | ||||||||||||||||
75 | Plan Additional Design Work | 1 | Mon 9/19/16 | Mon 9/19/16 | SUMO staff | 100.00% | Page quilt or skin work (CSS, fonts, colors, etc.), custom components, etc. | ||||||||||||||||
76 | Configure skin colors, fonts, make CSS and quilt changes | 10 | Wed 9/14/16 | Fri 11/11/16 | SUMO staff | 50.00% | Customer to configure skin colors, fonts, make CSS changes, etc. | ||||||||||||||||
77 | Confirm Avatar set or Load Custom Avatars | 2 | Wed 9/14/16 | Fri 11/11/16 | SUMO staff | 50.00% | http://community.lithium.com/t5/Support-Knowledge-Base/Adding-a-new-avatar-collection/ta-p/43880 | ||||||||||||||||
78 | Create custom components or pages | 10 | Wed 9/14/16 | Fri 11/11/16 | SUMO staff | 50.00% | |||||||||||||||||
79 | Create Custom 404 page (recommended if a migration will be done) | 1 | Wed 9/14/16 | Fri 11/11/16 | SUMO staff | 50.00% | |||||||||||||||||
80 | Create Custom Forums Under Maintenance Page | 1 | Wed 9/14/16 | Fri 11/11/16 | SUMO staff | 50.00% | |||||||||||||||||
81 | Add a Favicon to the community in Stage | 0.5 | Thu 9/15/16 | Fri 11/11/16 | SUMO staff | 50.00% | http://community.lithium.com/t5/Community-display/Add-a-favicon-for-your-community/ta-p/34412 | ||||||||||||||||
82 | Confirm that "“Powered by Lithium / brand nation” is included on stage | 0.5 | Thu 9/15/16 | Fri 11/11/16 | Lithium | 50.00% | |||||||||||||||||
83 | Design Track Sign-off | 0 | Tue 9/27/16 | Fri 11/11/16 | Lithium, SUMO (all) | 0.00% | Required for soft launch | ||||||||||||||||
84 | Technical track | 38 | Mon 8/29/16 | Fri 1/13/17 | 60.00% | ||||||||||||||||||
85 | SSL Environment | 12 | Mon 8/29/16 | Tue 9/13/16 | 100.00% | ||||||||||||||||||
86 | Configure stage CNAME entry on DNS | 2 | Mon 8/29/16 | Tue 8/30/16 | SUMO staff | 100.00% | Community URL must be in same domain as SSO environment for cookied based SSO environments | ||||||||||||||||
87 | Add CNAME to iRule | 1 | Wed 8/31/16 | Wed 8/31/16 | 100.00% | See "Common Launch JIRA" page for details: \*HYPERLINK http://confluence.dev.lithium.com/display/TPM/Common+Launch+Jiras#CommonLaunchJiras http://confluence.dev.lithium.com/display/TPM/Common+Launch+Jiras#CommonLaunchJiras | |||||||||||||||||
88 | Begin SSL Certificate request process | 3 | Thu 9/1/16 | Mon 9/5/16 | Lithium | 100.00% | CNAME and DNS entry must be configured, JIRA Type "TechOps Support/TOS" Example: \*HYPERLINK http://jira.dev.lithium.com/browse/TOS-7015 http://jira.dev.lithium.com/browse/TOS-7015 | ||||||||||||||||
89 | Approve SSL cert request by email | 3 | Tue 9/6/16 | Thu 9/8/16 | SUMO staff | 100.00% | SUMO must approve request to complete the process | ||||||||||||||||
90 | Complete SSL Cert Process in Stage | 3 | Fri 9/9/16 | Tue 9/13/16 | Lithium | 100.00% | |||||||||||||||||
91 | Data Migration & SEO Steps | 43 | Thu 11/17/16 | Fri 1/13/17 | 90.00% | ||||||||||||||||||
92 | Data Migration & SEO Meeting | 0 | Thu 11/17/16 | Thu 11/17/16 | Lithium | 100.00% | |||||||||||||||||
93 | Register with Google Webmaster Tools | 0 | Thu 11/17/16 | Thu 11/17/16 | SUMO staff | 100.00% | https://www.google.com/webmasters/tools/home?hl=en | ||||||||||||||||
94 | Provide data mapping for sample migration | 5 | Mon 11/21/16 | Mon 11/21/16 | SUMO staff | 100.00% | |||||||||||||||||
95 | Provide database extracts for sample migration | 5 | Mon 11/21/16 | Mon 11/21/16 | SUMO staff | 100.00% | |||||||||||||||||
96 | Provide URL structure details for 301 file configuration | 1 | Mon 11/21/16 | Mon 11/21/16 | SUMO staff | 100.00% | |||||||||||||||||
97 | Develop and run test migration | 1 | Mon 11/21/16 | Mon 11/21/16 | Lithium | 100.00% | |||||||||||||||||
98 | Create sample 301 file | 2 | Mon 12/5/16 | Mon 12/5/16 | Lithium | 100.00% | |||||||||||||||||
99 | Validate Test Migration | 10 | Mon 12/5/16 | Fri 1/13/17 | SUMO staff | 100.00% | |||||||||||||||||
100 | Adjust Test Migration programs(s) if needed | 4 | Mon 12/5/16 | Tue 1/10/17 | Lithium | 50.00% | |||||||||||||||||