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The Division of Gaming is aware that there is a coin shortage that is affecting your operations. We have heard that several kiosks will generate a short pay ticket if there are no coins in the kiosks' hoppers. As a result, we are recommending short term options relating to paying these tickets:
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1. Place signage around your casino, indicating that there is a coin shortage and that banks are not providing coins to the casino. As a result, the casino may not be able to pay the coin amounts found on tickets present for payment. Further, indicate that you will pay the coin amounts as soon as the coin shortage is resolved. Once these tickets are redeemed, you will be able to take a tax deduction for the amount of the paid tickets.
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2. Based on a casino's business decision, round up the ticket and pay out a dollar. As an example, if a patron presents a short pay ticket for twenty-five cents, pay the patron one dollar. In this case, you would be able to deduct that amount of the ticket only.
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Let us know if you have any questions.
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Check with your kiosk manufacturer to see if your model of kiosk has functionality to help alleviate the coin shortage. An example would be donating the coin from the redeemed ticket to charity. There may be other programs/software that would allow for this same type of functionality. Please notify the Division using the intent to install/upgrade form. Please contact TSG if you need assistance or have questions.
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Casino employees will be allowed to wear PPE to cover face masks and gloves in the Cage, Count room, Table Games Pit, and on the slot floor, as long as the employees, like customers, momentarily lower their masks for surveillance.
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A nightly progressive log is not required based on the following - Licensees must establish control procedures that can explain or reconcile any increase, reduction, or discontinuance of all progressive jackpots offered for patron play. The Division is updating the Accounting ICMPs to reflect this change. 
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Please update the Minimum Bankroll Analysis when adding table games and slot machines to the gaming floor.
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