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NumberPriorityTypeSubjectTextExampleAttachementNotes
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SI 2625791 - New EDS UI: Ability to set the Sign Out URL to the SSO Logout URL provided by the library.
HighAccountUser Logs out and is redirected to wrong login page
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SI 2280344
Advanced Search
Advanced search location and collection doesn't work
Hi! I’ve noticed in the new EDS UI the Advanced Search Drop down for location doesn’t work. I tried doing a search for “art” and narrowing it to the art museum but it brings up everything. If I go to the side filters and limit by art museum it works. Here’s a movie of what I am seeing: https://o365coloradoedu-my.sharepoint.com/:v:/g/personal/nitr2935_colorado_edu/EdSPLba2PFFNuzXZ9212wuIBvvl5hVx28FvZijxxv40Kdg?e=itbzpR

Is there a way to hide this feature from the advanced search screen until this is fixed?
7/30/2025 - only works if you also limit to library catalog
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SI 2258530
Advanced Search
Add call number to advanced search in new UI
Add drop down for call number searching. Better yet, make default search able to handle call number searching. See N90 .A78 2009 and Harvard library search.
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ER #3469987Medium
Advanced Search
Link to publication shows advanced search boxes first, then publication information.
publication information is hidden
https://resolver.ebsco.com/result?sid=EBSCO%3Apwh&genre=book&issn=&ISBN=9781429815819&volume=&issue=&date=&spage=1&pages=1-4&title=Points+of+View%3A+Nuclear+Proliferation&atitle=Point%3A+Nuclear+Proliferation+is+More+Effective+Than+Nonproliferation.&aulast=Steeves%2C+Lynne+Moreno-Riano%2C+Gerson&id=DOI%3A&x-opid=glhfrt&redirect=false
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SI 3954287
Advanced Search
blank search does not work with limiters
Hi! I had a person looking for print Korean books in the library today. I did a blank search

https://research.ebsco.com/c/3czfwv/search/results?q=&op=Search

then set my limiters for language = Korean and limiter = Print books (a custom limiter we made)

https://research.ebsco.com/c/3czfwv/search/results?q=&autocorrect=y&expanders=concept&facetFilter=Language%3Aa29yZWFu&limiters=FT1%3AY%2Ccl%3AVz940m%3AY&qm=W10%3D&resetPageNumber=true&searchMode=all&searchSegment=all-results&skipResultsFetch=true

However, the print books limiter did not work. If I put in a search term, it does work.

https://research.ebsco.com/c/3czfwv/search/results?q=FT%20Y%20OR%20FT%20N&autocorrect=y&expanders=concept&facetFilter=Language%3Aa29yZWFu&limiters=FT1%3AY%2Ccl%3AVz940m%3AY&resetPageNumber=true&searchMode=all&searchSegment=all-results
blank search no longer active, advanced search shows the same issues though 8/4/2025
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SI 1558379, ER # 2790002HighanalyticsAdd Google Tag Manager capability to EDS
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ER 2570825analyticsSeparate EBSCO Database usage from EDS usage in reports
Separate EBSCO Database usage from EDS usage in COUNTER reports.
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appearanceGeneral appearance/ux of interface comments
Number of comments on not being able to see many results at once in normal screen view.

Feedback: Permalink is harder to use in new interface. In the old interface there was a "direct to" link for that and it shortened the link, in the new one you have to click on share and then click on "create permalink" and it's a longer link. Also you have to be logged in to do this (in the old interface you did not have to be logged in.)

Feedback: feedback about wanting title link blue, and that yellow highlighting was distracting. PubMed/Google scholar title is a) small font b) search query terms are in bold, not highlighted and italicized, c) title is in some type of blue. This makes it easier to scan.

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BrandingUpdate the favicon to something other than EBSCO
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BrandingUpdate MyEBSCO to MyAccount
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ER 3164567BrandingAdd Secondary text link new UI EDS (Branding) so we can add the text CU Boulder Libraries and have it link to the main libraries page
7/30/2025 option for second image/text added, but it's very big and pushes everything down. The text option looks better but you can't link it to anything
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SI 2117347CiteNew UI citations including author in title field for some cataloged records
https://research.ebsco.com/c/3czfwv/search/details/zdfjkwwzfv?limiters=FT1%3AY&q=Joining%20the%20conversation%20%3A%20dialogues%20by%20Renaissance%20women
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SI 2231214 also SI 2117347CiteNew UI citations not including author for video/audio formats
https://research.ebsco.com/c/3czfwv/search/details/gm22qlbqov?limiters=FC%3AY&q=FT%20Y%20OR%20FT%20N
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CiteReorder the citation list to have the most popular citation styles on top
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Concept MapConcept Map displays connections to offensive topics for some searches
Working on Evaluating Bias in Discovery document

The "Add Concept" box looks like an interactive button, although it is not an interactive button.

Case #5686522 – SI# 3162968 - Service Issue: Inappropriate/Problematic Associations for Concept Map Topic: "Boy"
Case #5686503 - Service Issue: Inappropriate/Problematic Associations for Concept Map Topic: "Girl" – SI # In progress
Case #5686468 - Service Issue: Inappropriate/Problematic Associations for Concept Map Topic: "Woman” -SI # In progress
Case #5686368 - SI #3162568- Service Issue: Problematic Definition and Connections for Concept Map Topic: "Wife"/"Husband"
Case #5686337 - SI #3162271 - Service Issue: Problematic Definition and Connections for Concept Map Topic: "Disability"
Case #5686284 - SI #3162268 - Service Issue: Inappropriate Associations for Concept Map Topic: "Gay Couple"
Case #5686267 - SI #3162267 - Service Issue: Inappropriate Associations for Concept Map Topic: "Gay Person"
Case #5686240 - ER #2863164 - Concept Map: Low Scoring Semantic Relationships issue
Case #5686211 - ER #3162269 - Concept Map - Enhancement Request for Concept Definitions and Source Information for EBSCO Knowledge Graph
Case #5685396 - ER #3160866 - Concept Map - Enhancement Request for Help Icons/Area about Content and Relationships
Concept Map was removed from OneSearch on 11/17/2023 due to this issue.
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ER 3147361Concept MapInclude Feedback for the Concept map so users can report incorrect associations
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ER 1835071HighEBSCO AppAccess URLs attached to catalog records are not presently accessible in the current version of the EBSCO Mobile App
British Politics: The Basics
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SI 3399022EBSCO AppEBSCO App - Ebook text resizing
that sometimes, when I download an eBook, I try to resize the text and the text won’t resize. I noticed this with the title Right of Way: Race, Class, and the Silent Epidemic of Pedestrian Deaths.
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ER 1298953EDSER 1298953: CustomLink ranking issue in EDS
Linked full text ranked below Search Google Scholar and Report a Problem
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ER #3728453eHostreferences / cited/cited by
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ER 1534545, ER 2907398, SI 1534545 - s8860338 University of Colorado at Boulder - Please add to SI/ER 1534545 Advanced Search - Add Disciplined Search
HighFiltersAdd Discipline limiter
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SI 1203074 FiltersReorder filters
The most highly used ones in our old system were: Content Type (46%), Is Peer Reviewed (23%), Discipline (10%), Is Full Text (9%), Language (5%), Library (2%), Publication Title (2%), Is Open Access (1%)
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ER 1375325, ER 5368109, SI 2507996 - Remove non-book items from book filter?
Filters
Print book limiter sometimes includes ebooks, print book limiter sometimes includes chapters. Should just include what we map to from the library catalog.
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ER 1609224FiltersAdd a Source Type filter for Reference materials. (full list)
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FiltersBe able to exclude Filters (we could exclude in Summon)
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ER 1370925Filters
Change "Source" to "Format" (feedback form) ER 1370925 Ability to change filter/facet order in Filter Panel/rename facets/labels like Source Type and Content Provider. - Change "Collection" to "Rare and Distinctive Collections" - Rename Source Type "Academic Journals" to "Academic Journal Articles" Or "Journal Articles". Rename Source Type "Magazines" to "Journals/Magazines". (Librarian Session Feedback) Service issue "1370925" modifying or renaming the filters in the new UI
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FiltersAdd a Source Type filter for Images, or be able to rename Non-print to something else.
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SI 2518901FiltersDo not include Peer Reviewed Articles with the Magazine Limiter applied
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Enhancement Request (3732554)
need to add to our list
FiltersNew UI EDS: Filters for Content Provider should reset list as soon as I X a previous selection from the top
you have to apply then go back in to see full list of content providers, etc if you want to change something
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ER 1370925 filtersER 1370925 | Ability to change filter/facet order and labels in Filter Panel
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ER 3370602Full Text Finder add custom CSS/HTML in the New Full Text Finder Link Resolver UI, add Google Tag Manager to the New Full Text Finder
Currently we have styled our Request link to be a call to action button. In the new FTF we cannot do this. We also cannot put on GTM/GA code and track.
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Guest AccessGuest Access does not go away after I login to VPN unless I close my browser and reopen.
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Guest AccessGuest Access shows Saved Items, but Guests are not allowed to save items
This is confusing to guests who are trying to save items. Also, guests should be able to temporarily save items for export (i.e. as a public patron I would like to export myself this list of archival items that I've found so that I can set up an appointment to view them)
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Guest AccessGuest Access interface only lets you stay on for 4 hours, then it times out
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ER 5114859 and attached it to ER 2029814. Email: Authentication required to view cataloged items details page?
Guest AccessAllow guests to send another guest the details page of a cataloged book.
This is used when guests find a book they like and want to share it with a friend.
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SI 2506696, SI 1956858 where our Collaboration and Knowledge Empowerment team is working on preserving the acr_value in persistent links in the New EDS UI. ER 1956858 preserve ACR_VALUE information at the browser bar/persistent link level
Guest Access
Allow guests to send another guest the url of search page result without the url requiring authentication to access. Also allow guests to see article details page (if metadata provider allows).
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Guest AccessAllow users be able to save/export/cite/share all resources without having to login.
We would like to have guests be able to save/export as they might not be affiliated with CU Boulder but want to print out a list of books from our catalog to come in and view. We also do not want to force users off-campus to have to login to use this feature.
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Guest AccessAllow guests to select a limiter for open access articles or see open access links that they could then use for their research.
This is used when showing non-CU users (like high school students) how to use the search. It also allows for faculty who prefer to use oa articles for class or a project to easily find those articles.
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ER #3771881Medium
Holdings Management
Adding a Alexander Street collection requires two unique activation processes
When selecting Alexander Street collections, we have to do it twice, once in HM, and then again in the customlink. HM should have a setting that turns on the corresponding special link in customlinks for us, instead of making us do this twice, which is highly inefficient.
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ER #3981206,
Holdings Management
ER #3981206, downloading package data in HLM
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HTML readerRemove or reward "warning" banner on EBSCO HTML reader.
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ER #3468587 , ER #4006928LinksNew UI- Ability to remove left hand panel theasurus links but keep them in advanced search
Publications authority, subject authority, and Atla Scripture search links
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metadataInclude place of publication/edition information for books in results list
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metadataFor articles move abstract up
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ER 1584100 – Availability of Stackmap in the New EDS UI:
metadataLink physical item locations to easy to use maps
Stackmap integration
7/30/2025 is coming soon
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SI 1518533metadataImage thumbnails should show on results with images (CU Digital Library, ArtSTOR)
For the ArtSTOR collection, the old EDS UI has images, but the new EDS UI has none. Example: Drachm with Nymph Larissa The Support Team sent us the following message: “there is SI 1518533 already created for this issue. I created case 5070989 Result List Icon for Publication Type not showing in New EDS UI s8860338 UNIVERSITY OF COLORADO AT BOULDER and attached the SI to it.” Email: Images in new EDS UI
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metadataProvided citation count data for articles, with links to article lists (cites, cited by, Altmetrics, Web of Science Citations)
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metadataProvide extra book metadata (related items, reviews, summaries)
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SI #3818019MediummetadataEnhancement of the existing single-title BabelScores package
EBSCO's content team is reaching out to BabelScores to get a KBART file.
Request for better discoverability by Stephanie Bonjack
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ER 4006928 -(ER #3468587) New UI - Ability to disable the Publications and Subject Authorities in the left-hand navigation panel, while keeping them available in the Advanced Search tabs
metadata
New UI - Ability to disable the Publications and Subject Authorities in the left-hand navigation panel, while keeping them available in the Advanced Search tabs
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SI 1380925
Navigation, Guest Access
When off campus, if a user clicks on CU Full Text on the 15th result, the interface will have them sign in, take them back to the top, and then the user has to click the article link again. The user should get full access to both the interface and the article once they click the link
7/30/2025 Is not so much of an issue now as we use LibKey and that opens in a sperate tab, but why does FTF not open in a seperate tag if you're not logged in?
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publication finder
Add Google Tag Manager capability to publication finder
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Publication Placard
order results by date
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Publication Placard
make it so that clicking on title goes directly to the resource, as ranked by us
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Publication Placard
Could results in Publication Finder and the Reference Card be tied to source type and peer-reviewed filters? That way a reference card wouldn't display when peer-reviewed or academic journal is selected, and a streaming video wouldn't show when books are selected.
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record linksSeparate links that go to full text and links that go somewhere else -
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ER 1821565 Catalog Full Text Links showing in New UI but under Additio
record links
Full text links should come first and non full text links should be listed under "Additional Options" (or under another button). Example Choose your words wisely quiz. Currently the Online Access link comes below the View in Catalog and Report a Broken link links. Email: Catalog Full Text Links showing in New UI but under Additional Options
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ER 2441755: New EDS UI: Right Click on Access Links".
record linksUsers should be able to right click on all links, especially access links
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record linksUsers should be able to click on the title and have it automatically go to full text.
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record linksImprove wording of links to catalog
Currently all library catalog items have a link to the catalog. The link text says "Place Hold/View in Library Catalog".
Patrons find the "Place Hold" text misleading when it takes them to a library catalog item where they cannot place a hold.
However some patrons find just "View in Library Catalog" misleading as they do not know they can place a hold.
We are hoping to be able to move to patron empowerment via the new EDS UI in 2025, but until them will brainstorm additional wording.
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Sent into SpringShare, vote in loungeMediumrecord linksSpringshare products need to include deleted in the record header in order not to show in search results for our OAI-PMH feed
https://lounge.springshare.com/discussion/3028/add-deletions-to-oai-harvesting-capabilities
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SI #3487398Mediumrecord linksDetailed Record Only Custom Link Displays on Results Page
We can no longer set our google scholar or report a problem links to show just on the details page, it now shows on results
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ER #4241271record linksEDS source type link does not search source type when in guest mode
Hi! When I am guest in EDS and I click on the source of a journal article (example: https://research.ebsco.com/c/3czfwv/search/details/qmhxhvpirz/details?limiters=FT1%3AY%2CRV%3AY&q=mitochondria)
I am redirect to an advanced search (see attached video).

If I then login, do a search for the article
https://research.ebsco.com/c/3czfwv/search/results?q=Anxa10%20and%20neuropathic%20pain%3A%20Insights%20into%20dysregulation%20of%20endoplasmic%20reticulum-mitochondria%20contact%20tethering%20complex%20and%20therapeutic%20potential.&autocorrect=y&expanders=concept&isDashboardExpanded=true&limiters=FT1%3AY%2CRV%3AY&resetPageNumber=true&searchMode=all&searchSegment=all-results
I get a different record and the journal search link in the record source redirects me to a journal search JN "BBA - Molecular Basis of Disease".

That behavior is the correct behavior, I am curious why it does not happen in the first example. Are you seeing the same difference in behavior in EDS when you are logged in vs logged out?
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related resources
Currently, users have to scroll down to the bottom to see the blue related resources button, which means many of them never see it (ux testing, nobody tried it out). Could we make it more noticeable for users?
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SI 1993593RelevancyChanging relevancy to date changes number of results
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RelevancyEDS cannot find cut-off words
“Learn” should be “Learning”, but our current Drupal search box cuts off citations at 128 characters. They tried to change it but “we are using Drupal's form API for this module, it would need to be completely rewritten and I'm afraid we don't have the resources to take that on at this time.” Summon was able to handle word cut offs.
Could be fixed by changing relevancy to SmartText searching, but this would hurt topic relevancy
Higher education students with disabilities speaking out: perceived barriers and opportunities of the Universal Design for Learn
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RelevancyEDS cannot find misplaced spaces
If you search tetrapartite as one word EDS finds the article. Summon would find the article with the space included.
"Aspects of identity: From the inner-outer metaphor to a tetra partite model of the self"
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RelevancyEDS cannot find phrases with alternative spellings
This is one where Traveler is actually spelled Traveller in the citation. Summon was generally able to handle these types of spellings.
The Good Tourist: An Ethical Traveler’s Guide
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ER 2149668RelevancyEDS does not include publication date metadata in default keyword search.
"endothelial dysfunction" AND "dietary patterns" AND 2004
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RelevancyBook titles are listed after book reviews
Example brave new world aldous huxley (sent 5/17/2022 via feedback form)
A search for Michel Foucault’s History of Sexuality,
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ER 2639603: Deduplicate catalog Items in EDSRelevancyDeduplication seems limited
black models art, mexican immigration texas houston
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HighRelevancyList of Relevancy Errors
https://docs.google.com/spreadsheets/d/1VVcnRiqQJX1aeF4nxNZ3SMlzm0yq3YjcoyUuzR9cpOM/edit#gid=0
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SI 2211101RelevancyIn the new UI, when Results = 0, can we provide a link to our Interlibrary Loan options?
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"SI# 4139909relevancyEDS Search, spelling issues preventing findability"
https://docs.google.com/spreadsheets/d/1VVcnRiqQJX1aeF4nxNZ3SMlzm0yq3YjcoyUuzR9cpOM/edit?gid=0#gid=0
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After an initial analysis by our teams, we have determined that current plans do not include a change to this functionality.
Research StarterEDS Research Starter citations SI# 3334574
Currently the Research Starter says

Published in: Salem Press Encyclopedia of Science, 2023, Research Starters

The APA citation given by the citation tools is

Pan, Z. (2023). Climate change and global warming. Salem Press Encyclopedia of Science.

As you said, that publication does not exist, and thus the Published in and Citation information is incorrect. As our main audience is students who are writing papers where they need to cite the resource, and professors need to be able to view the resource they are citing, it is critical that the Published in information be correct. Perhaps this could say something like EBSCO Research Starter's Salem Press Encyclopedia of Science, so at least professors are not trying to find a non existent publication. But ultimately it would be preferable if the correct publication that the article was published in be referred to on the site, so that professors not associated with the university can find it.
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ER 1631140: Request to make Projects in MyEBSCO shareable".
savedMake Projects Shareable
Individual "saved" items are shareable but projects are not.

"ER#1631140: Request to make Projects in MyEBSCO shareable".

ER 1575695 - Ability to share folder or project with other users
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Holdings Management
Implementation process:
EDS questionnaire didn't save correctly
EDS asked for holdings twice, once for customlinks and once for Holdings Management.
EDS package list for both seemed old/not updated
Dueling recommendations from support on a) if we should have them load customlinks or not and b) if we should use full text finder links instead of customlinks.

Admin settings:
Can't right click and open a new tab (example when looking at packages in Holdings Management and wanting to compare)
Cannot get a full csv file of all of our packages. Expect csv file with Package Name / Vendor / Package Type / Proxy Server Setting / Status / Allow EBSCO to Select New titles / Content Type / Number of Available Titles by Content Type / Number of titles selected /Default URL/ Notes
Inability to search by package name and then a) check a box for EBSCO MARC b) check a box for activating related index database

Metadata settings:
Standard packages not showing up (maybe because not as many libraries subscribe?)
Full Text Finder Links having old syntax
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ER #3974201
Publication Finder
a share function for Publication Finder that works like the EDS result list one
share ebook title by link and by email in pub finder
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Collection Browse
EDS Feature Request: Ability to Create and Display Browsable Collections in EDS
Hi. We are wanting the ability to create browsable collections in EDS for our patrons based on specific parameters, like books newly added to the library collection or a search for "CU Boulder Author Collection". Currently Primo offers this Configuring Collection Discovery for Primo VE https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/020Primo_VE/Primo_VE_(English)/130Configuring_Advanced_Search_Interfaces_for_Primo_VE/Configuring_Collection_Discovery_for_Primo_VE. You can see how Oregon State has theirs set up: https://search.library.oregonstate.edu/discovery/collectionDiscovery?vid=01ALLIANCE_OSU:OSU⟨=en. We'd use this feature for highlighting collections tied to University events and library exhibits. It would be nice if we could include these lists on an EDS landing page as well. Many thanks! Nicole
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SI#4241271, ER#3873343
Linked journal titles in EDS
Journal links not working guest mode
Hi! When I am guest in EDS and I click on the source of a journal article (example: https://research.ebsco.com/c/3czfwv/search/details/qmhxhvpirz/details?limiters=FT1%3AY%2CRV%3AY&q=mitochondria)
I am redirect to an advanced search with my original search term filled in (see attached video).
related to the publication authority issue
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SI #4280991
Full Text finder error message This apis.ebsco.com page can’t be found displaying
For example, these are two articles that we get through CU Full Text

https://research.ebsco.com/c/22b3kd/search/details/c4wv2njjkf
https://research.ebsco.com/c/22b3kd/search/details/lc3wtspxnz

If you click the Online Full Text (CU Full Text) link for each article in close succession with each other, and wait for the links to redirect to the full text, one of the articles will show me a time out error. Do you also see this error?
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Lots of items don't display on long item lists
https://research.ebsco.com/c/3czfwv/search/results?q=AN+ucb.c2c8552b.6394.579e.a388.8086f1bb66ef
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ER 3875842New UI - Ability to Disable/Remove Dashboard.
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ER #4402255add a column in the EDS Partners spreadsheet to show when the content was added
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