|Service||Description||Personal Data collected|
Place of processing
|The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior|
|User ID extension for Google Analytics (Google Inc.)||Google Analytics on Planable makes use of a feature called User ID. This setup allows for a more accurate tracking of Users by associating that User with the same ID over various sessions and devices. It is set up in a way that doesn’t allow Google to personally identify an individual or permanently identify a particular device.|
The User ID extension might make it possible to connect Data from Google Analytics with other Data about the User collected by Planable.
|Displaying content from external platforms|
|This type of service allows you to view content hosted on external platforms directly from the pages of Planable and interact with them.|
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
|Payment processing services enable Planable to process payments by credit card, bank transfer or other means. To ensure greater security, Planable shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.|
|Heat mapping and session recording|
|Heat Mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior. Some of these services may record sessions and make them available for later visual playback.|
|Hosting and backend infrastructure|
|This type of service has the purpose of hosting Data and files that enable Planable to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of Planable. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.|
|Managing contacts and sending messages|
|This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.|
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
|Platform services and hosting|
|These services have the purpose of hosting and running key components of Planable, therefore allowing the provision of Planable from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.|
|Remarketing and behavioral targeting|
|This type of service allows Planable and its partners to inform, optimize and serve advertising based on past use of Planable by the User.|
This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
|This type of service helps the Owner to manage the tags or scripts needed on Planable in a centralized fashion.|
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
|Traffic optimization and distribution|
|This type of service allows Planable to distribute their content using servers located across different countries and to optimize their performance.|
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between Planable and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information User are transferred.
|CloudFlare (Cloudflare, Inc.)||CloudFlare is a traffic optimization and distribution service provided by CloudFlare Inc.|
The way CloudFlare is integrated means that it filters all the traffic through Planable, i.e., communication between Planable and the User's browser, while also allowing analytical data from Planable to be collected.
|User database management|
|This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to Planable, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving Planable. Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on Planable.|