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DateIdea suggested byAreaIdea titleDescriptionLinkEpisode mentioned in
# and guest name		Episode Link
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08/01/2024Vit MullerSocial PlannerTikTok Default SettingsCurrently, when uploading content to TikTok via the bulk uploader, users must manually select settings for comments, duets, and stitches for each video. By default, these options are unselected. It would be extremely helpful to have a master settings option where users can set default preferences for TikTok uploads. This would reduce the need for repetitive clicks and save significant time, especially when scheduling numerous posts over an extended period.https://ideas.gohighlevel.com/social-planner/p/tiktok-default-settings17 - Beant Singhhttps://podcast.highlevelexperience.com/episode/revolutionizing-customer-support-with-beant-singh/
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08/01/2024Vit MullerSocial PlannerInstagram Reel Compatibility when Uploading in Bulk via CSVWhen uploading videos in bulk to multiple platforms (Facebook, LinkedIn, YouTube, Instagram), an error occurs with Instagram if the video exceeds the length allowed for posts. These videos are intended for Instagram Reels, not posts, but the bulk uploader does not recognize this. It would be ideal if the system could automatically detect and select the appropriate format (Reels) for Instagram uploads. Alternatively, allowing users to manually toggle the format to Reels within the bulk uploader would solve this issue.https://ideas.gohighlevel.com/social-planner/p/instagram-reel-compatibility-when-uploading-in-bulk-via-csv17 - Beant Singhhttps://podcast.highlevelexperience.com/episode/revolutionizing-customer-support-with-beant-singh/
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08/01/2024Beant SinghConversationsImprove Conversations Inbox Speed and Functionality for Better Team Collaboration
As a frequent user of the HighLevel platform, I've noticed an area that could greatly enhance the efficiency and user experience for businesses. The Conversations Inbox, which is a critical feature for many companies, has a few shortcomings that, if addressed, could significantly improve its utility and functionality.
Here are my suggestions:

Increase Speed of the Conversations Inbox:
The current speed of the inbox is somewhat slow, especially when multiple team members are accessing and responding to messages simultaneously. Improving the speed would streamline communication and reduce response times, enhancing overall efficiency.

Indicate Active Responders:
A major issue arises when multiple team members attempt to respond to the same customer at the same time. Currently, there is no way to see who is typing a response. Implementing a feature that shows when another team member is typing would prevent duplicate responses and ensure a more organized approach to customer service.		https://ideas.gohighlevel.com/conversations/p/improve-conversations-inbox-speed-and-functionality-for-better-team-collaboratio17 - Beant Singhhttps://podcast.highlevelexperience.com/episode/revolutionizing-customer-support-with-beant-singh/
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07/19/2024Keith Besherse from Bold Guy MarketingAutomationsTrigger For Cold Inbound EmailsKeith Besherse (Bald Guy Marketing) proposed the idea of improving how HighLevel handles cold inbound emails for triggering workflows. His suggestion was to add filters for email replies based on specific email addresses or sending domains. This would allow businesses to trigger workflows when an email is received from a cold lead, making it easier to link those replies to outbound marketing campaigns without manual tracking. Keith emphasized the need for HighLevel to better filter incoming emails to optimize workflow automation for cold outreach efforts.https://ideas.gohighlevel.com/automations/p/trigger-for-cold-inbound-emails23 - Tony Caggianohttps://podcast.highlevelexperience.com/episode/how-ada-compliance-can-save-you-from-lawsuits-and-boost-your-agencys-seo/
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