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Goal: Users will be able to navigate throught the LMS platform with no more than 1 error
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Participant #1 [Ashley] [conducted by sohaya]User Tasks Completed?TimeErrors?Notes Goal QuestionsSuccess metric
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1. Complete the first lesson on the LMS and complete the quizz (quizz)Y2- Tried clicking on the dashboard and course overview,
wehn asked to go through the lesson, then clicked on the arrow
- Tried clicking on the play button on the video
- "it was a lot of pages to go through for me personally"
-I like the animation, its fun and celebratory.
-"If you are going to just keep 2 questions, its going to feel really bad if you get one wrong cause then you will get just 50%
• Trying to assess if the user is aware of where they are
• To assess if the interaction on the quizz is motivating or engagning		Tell me what section youre at right now?
Can you complete the first lesson along with the quizz at the end please ?
Did you find taking the quiz to be motivation or engaging?
- *How do you feel after taking the quiz ?		if the user is able to answer correctly on where they are.If they found the quizz motivating
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2. Complete the sencond part of the lesson and submit the assignment(assignment_Y0- "Personally I would not download it, I would read it once and then never read it again"
- Unless it was a worksheet that can be used over and over again.
- We plan a lot of stuff in ERG, so if it was like a timeline or a project management worksheet, I would downliad it.
- 		Try to assess if the user wants to download the assignment that has just been completed
• If users are able to find the download button 		Can you complete second lesson on LMS.
• Would you want to keep a copy of your assignmen
as you completed the task on your platform.
Why is that?

• Can you download the assignment onto your desktop please
If users are able to find the download button

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3. Could you show us another way to download the assignment (resources)Y6- Instantly knew where to download the assignment from
- Instantly knew where to find the resource tab in nav
- When asked to download the resources available the participant said"The buttons are not working", after many tried of clicking the download button on all the reosurces, she noticed the lock at the bottom right
- Couldnt really tell the resource that was unlocked was unlocked other than the outline being green
-The icon was too tiny
- "I would download everything at once as its just easier"		-To asess in which way do users prefer to download their
resources, all together or one by one
- if users are able to find the resource tab		Show me a another way you can download this resource
Can you download everything thats available?
Was it easy to identify which resources were available to download?
Would you prefer to download everything at once or one at a time?
Or after each lesson? 		if the user is able to find the resources button
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4. Can you navigate from the intro to ERG to ERG Roadmapping ( Navigation )Y0– I want to only see the modules under a specific unit
and not everything at once.		to assess if users are comfortable with the
navigation in the app		-Can you move from Language and terminology to ERG Roadmapping?
Do you prefer navigation to be hidder or shown constantly? 		If people dont/do want to see the navigation constantly
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Participant #2 - Daphne (Conducted bt CT) 1. Complete the first lesson on the LMS and complete the quiz (quiz)Y0Tell me what section youre at right now? user was able to describe the lesson and the section correctly
Can you complete the first lesson along with the quizz at the end please ? user joined the zoom called and clicked on the video "play button" before clicking next. went through the quiz just fine
Did you find taking the quiz to be motivation or engaging?
- *How do you feel after taking the quiz ?
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2. Complete the sencond part of the lesson and submit the assignment (assignment)Y0Can you complete second lesson on LMS.
• Would you want to keep a copy of your assignmen
as you completed the task on your platform?
Why is that? yes, for reference later on. for example when a situation happens at work and I would need the resources to refer back to
• Can you download the assignment onto your desktop please user downloaded the assignment just fine
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3. Could you show us another way to download the assignment (resources)Y1Show me a another way you can download this resource user was confused about where to go to download the resource (the prototype gave it away) - 1 error
Can you download everything thats available? no, since the only one availble has a green lock
Was it easy to identify which resources were available to download? not really, only because the locks are pretty small and having the download button availble for the locked assignments also confused me - 0 errors
Would you prefer to download everything at once or one at a time?
Or after each lesson? I like having the option to download all bc it saves me from clicking to much but I also want to option to download a select few
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4. Can you navigate from the intro to ERG to ERG Roadmapping (navigation )Y0Can you move from Language and terminology to ERG Roadmapping? user was able to do this just fine
Do you prefer navigation to be hidder or shown constantly? i perfer not to click too much especially when I just want to see my progress but if the course overview, instead of disappearing, it can be minimized instead to the side, that would be helpful
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Participant #3
Nate
conducted by
Phillip		1. Complete the first lesson on the LMS and complete the quiz (quiz)y1Tell me what section youre at right now? user was able to describe the lesson and the section correctly
Can you complete the first lesson along with the quizz at the end please ?
video didnt play took awhile to get to next steps

Did you find taking the quiz to be motivation or engaging?
Yeah, just that the video part was confusing
- *How do you feel after taking the quiz ?
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2. Complete the sencond part of the lesson and submit the assignment (assignment)yCan you complete second lesson on LMS.

• Would you want to keep a copy of your assignmen
as you completed the task on your platform?
Why is that?
Access to it on the platform not a copy of it on pc
• Can you download the assignment onto your desktop please
user downloaded the assignment just fine
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3. Could you show us another way to download the assignment (resources)y1Show me a another way you can download this resource
Took awhile to get to resources menu but was able to download- 1 error
Can you download everything thats available? Others were lock because of the symbols
Was it easy to identify which resources were available to download? Somewhat, They all look the same. Icons were small. The download button also had a lock icon.
Would you prefer to download everything at once or one at a time?
Or after each lesson? usually download before class. But if its lesson by lesson I can download midclass
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4. Can you navigate from the intro to ERG to ERG Roadmapping (navigation )yCan you move from Language and terminology to ERG Roadmapping? user was able to do this just fine
Do you prefer navigation to be hidder or shown constantly? Likes to see progression to be shown.

clikc to hide would be nice
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