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Delivery Manager Training Courses


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CourseLinkLink on CSLCostCost FilterHow is it delivered?Group or IndividualLengthDescriptionRoleDDaT Skill these Map toAttendeesFeedback
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Asserting Yourself Positivelyhttps://prospectus.governmentcampus.co.uk/03-personal-effectiveness/xcs-asserting-yourself-positively/ PECD003V01£2,900 (10-16, virtual / F2F)Feevirtual or F2FGroup3.5 hoursThis course is designed to help you recognise what assertive behaviour looks like and the skills you may need to develop to become more assertive yourself. It will help you determine where you currently stand on the ‘assertiveness continuum’ and to identify the emotional triggers which affect your behaviour.
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Building Effective Teamshttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-building-effective-teams/ LMBT003V01£2,920 (0-16, virtual / F2F)Feevirtual or F2FBoth3.5 hoursAn effective team typically features people with complementary skills, committed to a common purpose, goals and approach for which they hold themselves mutually accountable. It’s likely to have a firm identity, a shared history and a collective understanding of what’s important to both individuals and the team as a whole. Creating such an environment is a crucial part of any leader’s job.
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Career ConversationsProduct ID OTS06165 https://bookings.governmentcampus.co.uk/form/AddEvents£1,994 (6-12 people, virtual or F2F)Feevirtual or F2FGroup2 hours
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Change Agilityhttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/change-agility/£2,500 (0-24 people, virtual or F2F)Feevirtual or F2FBoth1.5 hoursThis course is all about developing an agile mindset, meaning that change – even when it occurs on a regular basis – won’t faze you. When enduring change, we can sometimes develop damaging behavioural patterns which can be difficult to shake off in the long run. Change agility is about spotting these behavioural patterns and challenging the assumptions which sit behind them.
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Part 1: Civil Service Virtual Teaming: Virtual Strengths Discoveryhttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-civil-service-virtual-teaming-virtual-strengths-discovery/https://learn.civilservice.gov.uk/courses/R54NlnnAS5a4CD-xXsZlBA£1,251 (16 people, virtual / F2F)Feevirtual or F2FGroup1.5 hoursThis VLE introduces the strengths approach to personal and team development. This module’s learning activities follow a positive psychology model, focusing on people’s strengths, what they enjoy, what energises them and what they’re good at.
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Part 2: Civil Service Virtual Teaminghttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-civil-service-virtual-teaming/https://learn.civilservice.gov.uk/courses/q56LPaV3Shqmanrwbdij4A£1,251 (16 people, virtual / F2F)FeeGroup1.5 hoursPart of a 3-module virtual learning series, this 2nd module considers the context which the team currently operates in and how to create a strong working foundation.
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Part 3: Civil Service Virtual teaming: facing challenges togetherhttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-civil-service-virtual-teaming-facing-challenges-together/https://learn.civilservice.gov.uk/courses/06Hl68-9TlemwasvqvjBZg£1,251 (16 people, virtual / F2F)Feevirtual or F2FGroup1.5 hoursAs part of a 3-module virtual learning series, this 3rd module focuses on working positively together on a current challenge to build resilience, hope, efficacy and optimism.
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Conducting High Quality Conversations Virtual new 14/10/2021https://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-conducting-high-quality-conversations/https://learn.civilservice.gov.uk/courses/W21M5gwkQNuMLj-Cdb3h4wFreeFreevirtual or F2FIndividual4.5 hoursWork through this learning totally online and discover ways to move a potentially difficult conversation onto a more positive footing. You get to review real-life conversations and situations and consider different techniques for dealing with them.
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Continuous Improvement and Leanhttps://prospectus.governmentcampus.co.uk/01-customer/xcs-continuous-improvement-and-lean/https://learn.civilservice.gov.uk/courses/k-YggaXUTfWMmgbcTNHLVg#textLeft£392 (1 person, virtual)
£3,500 (1-12 people, virtual / F2F)
Feevirtual or F2FBoth2 daysThis topic explains lean principles and how to apply them to your customer service environment. It also covers the 8 different kinds of waste and how they distract time and resources from more valuable, useful work. It demonstrates how a collaborative team effort to systematically removing waste can lead to improved performance.
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3-day Lean Practitioner (Lean Practitioner - BCQ or LCS accredited - includes exam)https://prospectus.governmentcampus.co.uk/04-service-management/lean-practitioner-bqf-or-lcs-accredited/£547 (per person public)
£10,070 (6-12 people private F2F)
£9,747 (6-12 people private virtual)
Feevirtual or F2FBoth3 daysThe programme provides a comprehensive understanding of the principles, concepts and origins of Lean thinking and how they have evolved, including an awareness of the Toyota Way philosophy and principles. Importantly, the focus is on applying these techniques in both a service and manufacturing environment.
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ICAgile-ICP-ACC Agile CoachingI found it on the booking form - Doesn't exist on the prospectus - Just search 'ICP' product ID OTS04000

https://bookings.governmentcampus.co.uk/form/AddEvents
£1,630 (1 person F2F or virtual)
£6,689 (6-10 people F2F)
Feevirtual or F2FBoth
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Kanban System Design (KSD)I found it on the booking form - Doesn't exist on the prospectus - Just search 'kanban' product ID OTS03893 https://bookings.governmentcampus.co.uk/form/AddEvents£13,680 (6-14 people, F2F or virtual)Feevirtual or F2FGroup2 days
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Kanban System Improvement (KSI)Product ID OTS03895 https://bookings.governmentcampus.co.uk/form/AddEvents£13,680 (6-14 people, F2F or virtual)Feevirtual or F2FGroup2 days
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Professional Scrum with Kanban (PSK1)N/A - Internally delivered training. Please contact Jill Wright, Head of Profession for Delivery Management to find out more info and book Cost of exam is covered by the DM Profession L&D budget FeeVirtual Group14 hours
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Professional Scrum Master I (PSM1)N/AN/A - Internally delivered training. Please contact Jill Wright, Head of Profession for Delivery Management to find out more info and book Cost of exam is covered by the DM Profession L&D budget FreeVirtual Group2 days
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Professional Scrum Master II (PSMII)N/AN/A - Internally delivered training. Please contact Jill Wright, Head of Profession for Delivery Management to find out more info and book Cost of exam is covered by the DM Profession L&D budget FreeVirtualGroup2 days
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Professional Scrum Product Ownerhttps://prospectus.governmentcampus.co.uk/04-project-delivery/professional-scrum-product-owner-pspo-i/Individual or 6-12 peopleFeevirtual or F2FBoth14 hoursThis course, is designed to provide a clear understanding of Scrum and the importance of the role of the product owner and is highly interactive.

At the end of this course, participants will have a solid understanding of the role of being a product owner, along with useful practical tools on how to best carry out this role within a team and the Scrum framework. Learners will be prepared to take the Scrum.org Professional Scrum Product Owner (PSPO I) exam.
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Professional Scrum with User Experiencehttps://prospectus.governmentcampus.co.uk/04-project-delivery/professional-scrum-with-user-experience/Feevirtual or F2FBoth14 hoursProfessional ScrumTM with User Experience (PSU) is a 2-day hands-on course where students who already have a fundamental understanding of Scrum and some experience using it will learn how to integrate modern UX practices into the way they are working in Scrum and how to work most effectively within Scrum Teams.

Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn't the case.

The course also includes a free attempt at the globally recognised Professional Scrum with User Experience I certification assessment (PSU I).
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Professional Scrum with Nexushttps://prospectus.governmentcampus.co.uk/04-project-delivery/scaled-professional-scrum-certification/£13,288 (6-12 people, virtual / F2F)Feevirtual or F2FGroup14 hours
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Scaled Agile WorkshopMultiple Scaled Agile
Scaled Agile Scrum Master -
https://prospectus.governmentcampus.co.uk/04-project-delivery/scaled-agile-framework-safe-scrum-master/
£6,108
Min - 4 people, Max - 12 people
FeevirtualGroup14 hoursUnlike traditional Scrum Master training that focuses on the fundamentals of team- Scrum, the SAFe Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise, and prepares attendees to successfully plan and execute the programme increment (PI), the primary enabler of alignment throughout all of a SAFe organisation.
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Scaled Professional Scrum with Nexushttps://prospectus.governmentcampus.co.uk/04-project-delivery/scaled-professional-scrum-certification/£13,288
Min - 6 people, Max - 12 people
FeevirtualGroup14 hoursThis course is designed as an experiential workshop where students learn how to scale Scrum using the NexusTM framework. Throughout, you are introduced to the artefacts and events within the framework, the new Nexus Integration Team role, along with more than 50 associated practices.
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Certified Scrum Master - see Professional Scrum Master I and Professional Scrum Master II on this spreadsheethttps://prospectus.governmentcampus.co.uk/04-technology-and-software/certified-scrum-master/F2F , 6-12 people - £17,320
F2f, 1 person, £976
Virtual, 6-12 people, £16,570
Virtual, 1 person, £976
Feevirtual or F2FBoth15 hoursAs a Certified Scrum Master® (CSM®), you’ll help the Scrum team perform at their highest level. CSMs also protect the team from both internal and external distractions. Through the certification process, you will learn the Scrum framework and gain an understanding of team roles, events, and artefacts.
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Asserting Yourself Positivelyhttps://prospectus.governmentcampus.co.uk/03-personal-effectiveness/xcs-asserting-yourself-positively/£2,900 (10-16, virtual / F2F)Feevirtual or F2FBoth3.5 hoursThis course is designed to help you recognise what assertive behaviour looks like and the skills you may need to develop to become more assertive yourself. It will help you determine where you currently stand on the ‘assertiveness continuum’ and to identify the emotional triggers which affect your behaviour.
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Building Effective TeamsBuilding Effective Teams£2,920 (0-16, virtual / F2F)Feevirtual or F2FBoth3.5 hoursAn effective team typically features people with complementary skills, committed to a common purpose, goals and approach for which they hold themselves mutually accountable. It’s likely to have a firm identity, a shared history and a collective understanding of what’s important to both individuals and the team as a whole. Creating such an environment is a crucial part of any leader’s job.
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Career Conversationshttps://bookings.governmentcampus.co.uk/form/AddEvents OTS06165£1,994 (6-12 people)Feevirtual or F2FGroup2 hours
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Change Agilityhttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/change-agility/£2,500 (0-24 people)Feevirtual or F2FBoth1.5 hoursThis course is all about developing an agile mindset, meaning that change – even when it occurs on a regular basis – won’t faze you. When enduring change, we can sometimes develop damaging behavioural patterns which can be difficult to shake off in the long run. Change agility is about spotting these behavioural patterns and challenging the assumptions which sit behind them.
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Part 1: Civil Service Virtual Teaming: Virtual Strengths Discoveryhttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-civil-service-virtual-teaming-virtual-strengths-discovery/https://learn.civilservice.gov.uk/courses/R54NlnnAS5a4CD-xXsZlBA£1,251 (16 people, virtual / F2F)Feevirtual or F2FGroup1.5 hoursThis VLE introduces the strengths approach to personal and team development. This module’s learning activities follow a positive psychology model, focusing on people’s strengths, what they enjoy, what energises them and what they’re good at.
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Part 2: Civil Service Virtual Teaminghttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-civil-service-virtual-teaming/https://learn.civilservice.gov.uk/courses/q56LPaV3Shqmanrwbdij4A£1,251 (16 people, virtual / F2F)Feevirtual or F2FGroup1.5 hoursPart of a 3-module virtual learning series, this 2nd module considers the context which the team currently operates in and how to create a strong working foundation.
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Part 3: Civil Service Virtual teaming: facing challenges togetherhttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-civil-service-virtual-teaming-facing-challenges-together/https://learn.civilservice.gov.uk/courses/06Hl68-9TlemwasvqvjBZg£1,251 (16 people, virtual / F2F)Feevirtual or F2FGroup1.5 hoursAs part of a 3-module virtual learning series, this 3rd module focuses on working positively together on a current challenge to build resilience, hope, efficacy and optimism.
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Conducting High Quality Conversationshttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-conducting-high-quality-conversations/https://learn.civilservice.gov.uk/courses/W21M5gwkQNuMLj-Cdb3h4wFreeFreevirtualIndividual4.5 hoursWork through this learning totally online and discover ways to move a potentially difficult conversation onto a more positive footing. You get to review real-life conversations and situations and consider different techniques for dealing with them.
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Continuous Improvement and Leanhttps://prospectus.governmentcampus.co.uk/01-customer/xcs-continuous-improvement-and-lean/https://learn.civilservice.gov.uk/courses/k-YggaXUTfWMmgbcTNHLVg#textLeft£392 (1 person, virtual)
£3,500 (1-12 people, virtual / F2F)
Feevirtual or F2FBoth2 daysThis topic explains lean principles and how to apply them to your customer service environment. It also covers the 8 different kinds of waste and how they distract time and resources from more valuable, useful work. It demonstrates how a collaborative team effort to systematically removing waste can lead to improved performance.
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Creating inclusive virtual teamshttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-creating-inclusive-virtual-teams/https://learn.civilservice.gov.uk/courses/0iKFthR1T02iEw-vfxbOqQ£1,201 (16 people, virtual) £2,101 (25 people, virtual)FeevirtualGroup1.5 hoursCreating an inclusive team environment, where every team member feels welcomed and valued, is crucial in helping a team perform to its maximum potential. A team that actively embraces diversity will be more creative and productive than its more narrowly focused counterpart. However, creating and maintaining such a culture can be more challenging in a virtual environment than in a physical one.
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Delegation: achieving results through othershttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-delegation-achieving-results-through-others/https://learn.civilservice.gov.uk/courses/mjxbLspIQRyfFP900bk3wwFreeFreeVirtualIndividual5 hoursDelegation is about achieving through other people what you can’t achieve by yourself. It’s an important management skill, smoothly handing over responsibility while retaining accountability. Done properly, it frees up the time we need to focus on our main objectives – but it’s not just about us. Delegating the right work at the right time also means empowering team members by showing faith in their capabilities.
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Engaging people with change
https://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-engaging-people-with-change/
https://learn.civilservice.gov.uk/courses/jsKC21o7RLSpyJALY0VWTA
£300 (1 person, virtual / F2F)
FeeVirtualIndividual3.5 hours
This course shows how to help people to engage positively with change by understanding the bigger picture, how they fit into it and what it means for them. It introduces tools and techniques for translating high-level change messages into a compelling change narrative that can build belief when and where it matters.
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Facilitation N/AN/A - Internally delivered training. Please contact Jill Wright, Head of Profession for Delivery Management to find out more info and book FreeFreeVirtual
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Giving Feedback
https://learn.civilservice.gov.uk/courses/alLo9Fp8T3eB1iBSFxnaQg
FreeFreeVirtualIndividual2.5 hours
Giving and receiving feedback helps us to build authentic and trusting relationships. Done well, it helps us to get the best from ourselves and the people we work with. It benefits us, our teams and the wider organisation. Feedback is an important tool to develop people. It helps raise people’s awareness of what they do well and how they can get better
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Part 1: Great Virtual Teaming Conversations (for leaders)
https://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-great-virtual-teaming-conversations/
https://learn.civilservice.gov.uk/courses/rKY7RNEETpeooBJmVWEz5g
£1251 (1-16 people, virtual)
FeeVirtualBoth1.5 hours
Teaming presents leaders with a way to encourage team members to take greater responsibility for their team’s resilience, performance and its ability to cope with challenges. This is a standalone virtual learning experience. However, you are advised to complete the full series of 3 related topics, in the following order: Great virtual teaming conversations, followed by Creating inclusive virtual teams and lastly, Maximising your virtual leadership impact.
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Part 2: Creating Inclusive Virtual Teamshttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-creating-inclusive-virtual-teams/https://learn.civilservice.gov.uk/courses/0iKFthR1T02iEw-vfxbOqQ£1251 (1-16 people, virtual)FeeVirtualBoth1.5 hoursCreating an inclusive team environment, where every team member feels welcomed and valued, is crucial in helping a team perform to its maximum potential. A team that actively embraces diversity will be more creative and productive than its more narrowly focused counterpart. This is a standalone virtual learning experience. However, you are advised to complete the full series of 3 related topics, in the following order: Great virtual teaming conversations, followed by Creating inclusive virtual teams and lastly, Maximising your virtual leadership impact.
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Part 3: Maximising your Virtual Leadership Impacthttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-maximising-your-virtual-leadership-impact/https://learn.civilservice.gov.uk/courses/h5aqTOS2Q12nrT9IS-TdYw£1251 (1-16 people, virtual)FeeVirtualBoth1.5 hoursThis is a way of bringing a team together to explore its strengths and how to use them to improve team resilience, accountability and performance.Using the same approach, leaders and their peers can work collaboratively to help address each other’s virtual leadership challenges. This is a standalone virtual learning experience. However, you are advised to complete the full series of 3 related topics, in the following order: Great virtual teaming conversations, followed by Creating inclusive virtual teams and lastly, Maximising your virtual leadership impact.
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Influencing skillshttps://learn.civilservice.gov.uk/courses/IEttRlSBQg2c_KxG0Ygu6w£224 (1 person, virtual) £2200 (1-16 people, virtual / F2F)Feevirtual or F2FBoth5 hoursEffective influencing skills are critical if you want to build successful relationships. Whether it’s customers, colleagues or management, find out how to adapt your influencing behaviours through an awareness of their viewpoints.
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Leading in Ambiguityhttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-leading-in-ambiguity/https://learn.civilservice.gov.uk/courses/kw1rRpnFS8SgNon8b30pwg£224 (1 person, virtual) £2200 (1-16 people, virtual / F2F)Feevirtual or F2FBoth7 hoursIn this course you will learn how to tolerate, accept, and manage ambiguity and uncertainty using a range of tools and skills. You’ll gain awareness of your personal responses to ambiguity and how to manage these productively.
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Leading without Authorityhttps://learn.civilservice.gov.uk/courses/SleIh7ocRHiYarjpawrObw£674 (1 person) £10,110 (15 people, F2F)FeeF2FBoth2 daysThis is a 2-day face-to-face workshop for senior civil servants and grade 6s and 7s, who are working on cross-government initiatives or who need to deliver outcomes through a matrix structure. During this workshop, you’ll explore how to lead even more effectively in a matrixed and collaborative environment, gain insight into the behaviours of outstanding matrix leaders, and explore strengths and areas for development in your own context.
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Emotional Intelligencehttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-emotional-intelligence/https://learn.civilservice.gov.uk/courses/TqjvUs-zQYys2EiXYqj31QFreeFreeVirtualIndividual1.5 hoursIn a work environment, being able to fuse together intelligence, empathy and emotion can be a powerful tool. This topic demonstrates how you can harness your emotional intelligence to increase your capability for leadership and relationship building.
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Presenting Confidentlyhttps://prospectus.governmentcampus.co.uk/01-leadership-and-management/xcs-presenting-confidently/https://learn.civilservice.gov.uk/courses/Jhb3bmwgRIKTICydA1_JFw£195 (1 person, virtual) £1600 (1-10 people, virtual / F2F)Feevirtual or F2FBoth4 hoursThis course will give you tools and techniques to deliver presentations with greater confidence. Whether you are presenting at internal meetings, briefings and public events to large or small groups of people, the techniques will enable you to get your message across more effectively and confidently.
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Resilience and Wellbeinghttps://prospectus.governmentcampus.co.uk/03-personal-effectiveness/xcs-resilience-and-wellbeing/https://learn.civilservice.gov.uk/courses/QvNs_k__QK-r-6PCwanczwFreeFreevirtualIndividual5.5 hoursThe Civil Service is committed to looking after the wellbeing of all civil servants. You can support yourself by being aware of the things that can cause you to have poor wellbeing and the activities and resources that can help to improve it.
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Resolving Team Tensionhttps://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-resolving-team-tension/https://learn.civilservice.gov.uk/courses/Ce2cvF1qT4OcUYAw3eCMwA£237 (1 person, virtual) £2,770 (1-16 people, virtual / F2F)Feevirtual or F2FBoth4 hoursThis topic helps you to recognise the triggers and causes of unhealthy tension. It demonstrates how to resolve issues without compromising the diversity of views and approaches within your team. It also emphasises the importance of trust in a team environment.
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Storytelling: Communicating to Inspirehttps://prospectus.governmentcampus.co.uk/03-personal-effectiveness/xcs-storytelling-communicating-to-inspirehttps://learn.civilservice.gov.uk/courses/icn5lnmwQ_CAMWWFb4MosQ£216.84 per person £2,002 group (1 -12)FeeVirtualBoth3 hoursThis 3-hour workshop shows how storytelling can help you to communicate complex ideas to groups of people in an inspiring and engaging way. This workshop is for senior civil servants and grade 6s and 7s. You will be led through a structure for storytelling and then invited to practice the technique using a topic of your choice. Feedback from facilitators and your peers will help to enhance your skills. You will be asked to consider a topic to practice before attending the workshop, which should not take you longer than half an hour.
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Verbal Communicationshttps://prospectus.governmentcampus.co.uk/01-customer/xcs-verbal-communicationhttps://learn.civilservice.gov.uk/courses/DhfvB53EQ46i-0OSB2J4qQ£194.84 per person (Blended)Feevirtual or F2FBoth3 hoursIn this course, you develop skills such as crafting a compelling message and building rapport, and consider how the inflection of your voice can affect the outcome of a conversation.
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Building Resiliencehttps://prospectus.governmentcampus.co.uk/01-mental-health-and-wellbeing/building-resilience/£4,576 (9-15 people, virtual or F2F)Feevirtual or F2FGroup4 hoursIn the complex and uncertain world which we live in today, it is vital that people have the skills and strategies to look after their own wellbeing, build resilience and ultimately, help them thrive in the face of adversity.
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Decision Makinghttps://learn.civilservice.gov.uk/courses/_dSWBdO6QPuEnzQaypn8bQFreeFreevirtualIndividual1 hoursIf you'd like to review, develop or refocus your decision-making and problem-solving skills, this is the place for you. Decision making and (in part) problem solving can be fraught with problems, hazards and hidden issues. There are many models, books articles and ideas to help you develop your decision-making skills. We have curated a few here to support you.
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Apply to Receive coachinghttps://prospectus.governmentcampus.co.uk/find-out-more/coaching/https://learn.civilservice.gov.uk/courses/ZMgxNrpLQ9uquddSXUM8xwVarious, find out more here https://cdn.learn.civilservice.gov.uk/packages/ZMgxNrpLQ9uquddSXUM8xw/7zxmCcTLQUSKwOe43gTZyQ/Packages%20and%20Pricing%20.pdfFeevirtual or F2FBothDepends on PackageExecutive coaching is a form of personal development that improves performance at work through individualised support. It is available for both individuals and teams. It uses one to one (or one to group) conversations to increase the coachee’s skills, confidence, knowledge or competence. Coaching works best when you have a clear view of what you want to achieve. You can choose how many sessions you have, the tier of coach (there are 3 tiers), and speak to coaches before you engage with them to check chemistry.
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Executive Coaching and Mentoring: ILM Qualification (Level 7)https://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-executive-coaching-and-mentoring-ilm-qualification-level-7/£1,886 (1 person, virtual)FeeVirtualIndividual6-12 monthsLasting 6-12 months, this course provides you with the opportunity to study for a Level 7 certificate in coaching and mentoring, accredited by the Institute of Leadership & Management. As well as exploring how to critically review your competence as a coach or mentor, you’ll learn how to build the strategy, culture and processes for coaching and mentoring at a senior level. There is a regular and a distance learning version of this course.
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Coaching and Mentoring: ILM Qualification (Level 5)https://prospectus.governmentcampus.co.uk/03-leadership-and-management/xcs-coaching-and-mentoring-ilm-qualification-level-5/£1,654 (1 person, virtual) £18,332 (12 people, virtual / F2F)Feevirtual or F2FBoth6-12 monthsLasting 6-12 months, this course provides you with the opportunity to study for a professional coaching and mentoring qualification, accredited by the Institute of Leadership & Management. It is designed to demonstrate the role that coaching and mentoring can play in addressing workplace challenges, improving performance and supporting people in pursuit of their personal goals. There is a regular and a distance learning version of this course.
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Menopause Awarenesshttps://learn.civilservice.gov.uk/courses/WGiKaavaQGOWVzkJWTlTTAFreeFreevirtualIndividual1.5 hoursThis guide is intended to raise awareness of menopause transition and provide information and support for those going through it, their managers and colleagues.
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Understanding Traumahttps://learn.civilservice.gov.uk/courses/0Vc9R74gSmC2sqvG75BRlQFreeFreevirtualIndividual1.5 hoursA practical guide that increases our expertise in trauma risk management for frontline, operational and specialist roles across the Civil Service.
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Generative AI: Introductionhttps://learn.civilservice.gov.uk/courses/n4COf1FNSV-qozfWwAkGngFreeFreevirtualIndividual3 hoursLearn what Generative AI (Gen AI) is and how you can use it safely and effectively in your work. Aimed at all staff, these free introductory modules have been selected by the Central Digital and Data Office (CDDO) to help you become familiar with the capabilities, risks, and ethics of Gen AI. These modules are non-technical and require no previous knowledge.
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Generative AI: Risks & Ethicshttps://learn.civilservice.gov.uk/courses/0Y5Wyb6VQqyb5caYv7CtNwFreeFreevirtualIndividual5 hoursLearn how you can use Generative AI (Gen AI) safely and responsibly to boost your efficiency at work. Aimed at all staff, these free introductory modules have been selected by the Central Digital and Data Office (CDDO) to help you familiarise with the limits, risks, and ethics of Gen AI. These modules are non-technical and require no previous knowledge.
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Generative AI: Strategy & Governancehttps://learn.civilservice.gov.uk/courses/j-gHqCS4QgaDM4KTRgw7SgFreeFreevirtualIndividual2.5 daysLearn how to assess the AI-readiness of your organisation and develop a holistic AI strategy to minimise risks and leverage the potential of new Gen AI technologies.
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Managing Poor Performancehttps://learn.civilservice.gov.uk/courses/h1ywOyCrRAqWNjtY66cgewFreeFreevirtualIndividual3 hoursYou are asked to think about what circumstances allow poor performance to happen, how you would address them and what you might do to prevent them from happening again. You’re also given tips on how to remain resilient and objective throughout the challenging and emotional process.
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