H81027 The Ferns Medical Practice v1.23 Timeline

	B	C	D	E	F	G	H	I	J	K	L	M	N	O	P	Q	R	S	T	U	V	W	X	Y	Z	AA	AB	AC	AD	AE	AF	AG	AH	AI	AJ	AK	AL	AM	AN	AO	AP	AQ	AR	AS	AT	AU	AV	AW	AX
2	Transform Timeline
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4	GP Change Leader		Dr Victoria Collins		Project Manager						Hannah Lawrence									First Monday					12.10.20					t = to do, i = in progress, d = done, m = milestone
5					12/10					19/10					26/10					02/11					09/11					16/11					23/11					30/11					07/12
6		Stage	Task - see notes on each cell	Who?	M	Tu	W	Th	F	M	Tu	W	Th	F	M	Tu	W	Th	F	M	Tu	W	Th	F	M	Tu	W	Th	F	M	Tu	W	Th	F	M	Tu	W	Th	F	M	Tu	W	Th	F	M	Tu	W	Th	F

7	1	Pathfinder	Send out resource page	askmyGP	d
8			Run staff surveys	Practice		d	d	d	d	d	d
9			Upload GP Navigator data	PM			d	d
10			Complete Loadmaster	PM			d	d	d
11			Feedback to partners	askmyGP																			m
12	2 Prepare for launch	System setup	Decide on launch date, stop all prebooks for GP	GP/PM		d
13			Order askmyGP links & leaflets	PM		d	d
14			Ensure all users have NHS emails	PM		d	d
15			Order headsets, second screens, webcams	PM			d	d	d	d	d
16			Review phone system, all GPs to have outbound	PM			d
17			Option, free website with GPsurgery.net	GP/PM				d
18			Create and test invitation SMS from clinical system	PM										d	d
19			Set up staff users on askmyGP	PM				d	d
20		Capacity plan	Review GP Navigator analysis	askmyGP							d	d	d	d
21			Plan clinical sessions with Loadmaster	GP/PM								d	d	d	d	d	d
22			Enter demand & capacity into askmyGP	PM								d
23			Negotiate any changes with clinicians	GP													d	d	d
24		Training and comms	Plan whole team meeting, + PPG?	GP/PM						d
25			Work through the askmyGP Academy	Practice																d	d	d	d	d	d	d	d	d	d
26			Review practice implementation responsibilities	PM				d
27			Run whole team meeting	askmyGP																								d
28			Revise website and install links, see example	PM/ask																								d	d
29			Run test patient requests through live site	Practice																		d	d	d	d	d	d
30			Put up posters and offer leaflets on reception	PM																				t	t
31			Soft start, a few patients will try	GP/PM																								t	t	t
32			Create your GP phone message	GP																										d
33			Share guidance with nursing and care homes	PM																										t	t
34	3	Launch	LAUNCH involves everyone. Enjoy the day!	Practice																											m
35			Get together daily for 10 minutes	GP																												t
36			Compare dashboard with predictions, adjust	PM																													t
37			Tackle problems - now is the best time	Team																													t	t
38			See patient feedback and listen for issues	GP																														t
39	4	Adapt and refine	Review first week performance	askmyGP																															t
40			Adjust rotas with Loadmaster	PM																															t
41			Concentrate on responding to patients	Practice																												t	t	t	t	t	t	t	t
42	5	Waypoint	Set date around 8 weeks after launch	askmyGP																																										m
43			Run Waypoint survey from your resource page	Practice
44			Review performance charts and feedback	GP
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