Supporting Students When Campus Services are Reduced or Interrupted
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Institution NameCurrent ApproachThings You Need Help WithContact NameEmailPhone
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Arkansas State University-Newport
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Seminole State College of Florida, Oviedo campusN/A (commuter, mostly associate degree seeking students, large non-traditional population, and not based at the main campus). However, have been using social media and do rely on SGA officers to help as wellWays to maintain engagement for students who are told not to come to campus. I have one idea but looking for more. Thank you! :)Allison J. Walkerwalkeraj@seminolestate.edu; ajw987@gmail.comOffice: 407-971-5033; cell: 727-505-8987
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Westmoreland County Commuinty College, Latrobe CampusLouis Surace suracel@westmoreland.edu724-539-3390
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Stevens Institute of Technology (Residential Education)Stacy Flowerssflowers@stevens.edu
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Ithaca Collegeonline counseling (zoom/phone)E. Tomlinetomlin@ithaca.edu607-274-3136
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Westmoreland County Community College, Fayette CampusJoanne Desmartindesmartinj@westmoreland.edu724-437-3512
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Virginia Tech, Interfaith ProgramAvailable technology: Zoom and Canvas. Contacting 1:1 by email and asking for their inputs as wellLooking for creative ways to keep students engaged in interfaith dialogues, and also work to make it a way to fight social isolationNajla Mouchrek540-231-1872
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CSU San Bernardino (Undocumented Student Success Center)Providing online workshops and resources.Christian Espinozachristian.espinoza@csusb.edu909.537.5937
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Warren Wilson CollegeText, Email, Video meetings, phone, etc.Continuing to help students feel like they are in community. Some have gone home, and some have remained in residence halls. All classes are online, and most services have moved online. Many students struggle with social anxiety and depression. How can we encourage them to seek support even when they don't have as many in person nudges to do that (such as by their professors, in class)?Debra Penberthy (she/her)najlamk@vt.edu828-771-3073
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University of New HavenText, Email, Video meetings, phone, etc.Students who have no laptop or internet access or transportation to a library to participate in online classesBecca KitchellRKitchell@newhaven.edu203-932-7177
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Ball State University FWS jobs Julie Shortjkshort@bsu.edu
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Westmoreland County Community College, Advanced Technology CenterDiane Metzmetzd@westmoreland.edu724-925-4167
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Babson College (Office of Multicultural and Identity Programs)N/A (Still developing)Sustaining community, especially amongst returning students; creating space to celebrating graduating LGBTQ+ students and students of color; supporting first-gen students, especially those who are new to or struggle with distance learning Patrick Halephale@babson.edu781-239-3890
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Lehman College (Office of Veterans and Military AffairsEmail, Phone, VideoVA studnet technology support and access to course instructions and materialsLuis Soltero-RodriguezLuis.soltero-rodriguez@lehman.cuny.edu718 960-7188
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Colorado CollegeWe're developing a system to maintain our high touch with our student body. My worry is that our student body has a lot of mental health concerns, and not a great track record of self-care, and I don't want isolation to result in over-isolation and someone self-harming or spiraling without our support and tools for early intervention and prevention. I'm currently working on a plan to have our students do a daily web-form check-in to answer a few basic questions by noon each day: "How are you feeling today on a scale of 1-10?" "What self-care practices are you going to engage in today?" What friends and family are you checking in with today?" "Are there any resources we can help you connect with?" We would divvy our students on campus and assign a few handfuls to each staff, so they can reach out if they don't hear from the student, and they can also track and support students who are struggling.walking the line between isolation and over-isolation... how do we tell our more risk-comortable students to maintain social distancing, while not causing our more risk-averse students to isolate to excess. On our campus I've heard of at least a couple of students who are afraid to come out of their rooms. Bethany Grubbsbgrubbs@coloradocollege.edu
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Carnegie Mellon University Silicon Valley (Career Services)Hosting Virtual workshops (ie. Internship Search Weekly Meet-up), drop-in hours on ZoomOther ways to encourage students to creatively network while job searching and internship searching (outside of LinkedIn)Leigh Masonleigh.mason@sv.cmu.edu408-605-3828
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University of Minnesota Duluth (Alumni Relations)Developing methods for student-alumni interaction with emphasis on continuing mentor program relationships.Ideas and resources to help students and their professional mentors continue their mentoring remotely. Also, ideas for bringing groups of students and alumni together for discussions or trainings on job preparedness and job seeking in times of disruption.Matthew Duffyduffy@d.umn.edu651-503-2964
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University of California Davis Center for Student InvolvementVideo conference, phone, email, and social distance. I think many of the same concerns others have mentioned. Particularly ideas on how we might still provide a community through online. Groups are still being charged for some of their event costs from on campus and off campus serverices. Would like to know if this is happening on other campuses. We are considering some ideas of creating online workshops and meetings with other student groups knowing their events are being canceled. Joe Martinezjammartinez@ucdavis.edu530-752-4910
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University of Wisconsin Madison (student government)Google hangouts, email, text, phone, Microsoft Teams (social distance, no students on campus currently)How to keep students engaged and also supporting faculty/staff.K.M. Steiglederksteigleder@wisc.edu515-559-4637
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Lehman College Lenn Margolislenn.margolis@lehman.cuny.edu718-960-1130
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Lane Community CollegeCreating a community resource list to share with faculty and students. All media formats are being experimented with from Zoom, FaceTime, telephone, go to meetingMichael Walkerwalkerml@lanecc.edu541-463-5155
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Lehman CollegeShannon Subratie
shannon.subratie@lehman.cuny.edu
718.960.1117
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Teachers College, Columbia UniversityFederal work study students (managing welcome desk); administrative fellows (part-time paraprofessionals) doing project-management rolesDetermining financial assistance and engagement for student employees; currently awaiting confirmation through government and institutional constituents to verify if FWS students can be compensated for any/all of their scheduled hours through the end of the term. Currently struggling to find remote "busy" work for some of our student employees, but don't want to jeopardize their opportunity to earn federal work study dollarsWhitney Hedgepethweh2116@tc.edu212-678-3002
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California State University, Dominguez Hills - Women's Resource CenterUsing Linked In Learning for professional development (for our student assitants), creating a google doc with resources to give our students, using social media to provide support using questions in our stories, sharing resources we find about open places to get food and more. Before staff started working from home we started urging students to rent their laptops and grab as much as they could from our food pantry and hygiene suppliesMaking sure students don't feel isolated or they have no one to turn to anymoreAlyeska Gutierrezagutierrezestrada@csudh.edu(310)243 - 2784
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Metropolitan State University (St. Paul, MN)
Zoom, Skype, Google docs, having student staff create/develop online programming via Zoom for belonging during times of social distancing, professional staff office hours via Zoom, 2-3 info sessions to answer student/staff/faculty questions about changes to programming and services, updating/amplifying university information/messages via Engage portal (engage.metrostate.edu), developing a resource sheet for all students (bit.ly/2vWiVG9), moving orientations to only an online format and including intrustive/supportive advising for new students, food pantry and parent center remaining open with drive up/pick up food packagesNavigating how to ensure that students get paid for their work study/student worker positions, Heather Lou (she/her/hers) heather.lou@metrostate.edu 3108030889
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Brown University
Global Brown Center for International Students
Confirmed that student staffers will get paid for work done remotely (from home, from off-campus); Zoom meetings; plan for digital programming going forwardhow to get students connected who have limited access to internet / social media networks (firewall)Andrew Heald (he him his)
Soyoon Kim (she her hers)
andrew_heald@brown.edu
soyoon_kim@brown.edu
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Ball State University
J. Chris Hager / Abby Haworth
jchager@bsu.edu / anhaworth@bsu.edu
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University of Wisconsin - MadisonClasses are online for rest of semester, staff are telecommuting; TEAMs meetings, webex, zoom, etc
Jenna Friedman (she her hers)
jenna.friedman@wisc.edu
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The College of WoosterCampus has moved to all online for the rest of the semester and students were request to move out over the coming weeks. Staff can request to work from home.Trying to find opportunities for students to still work via work study when off campus. all campus events are cancled so figuring out programming alteratives that can happen remotely but still engage students.Sarah Toby (She/Her/Hers)stoby@wooster.edu
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Clemson UniversityZoom, Skype, Google docs, google forms, tele-commuting for some. Campus is online unitl April 5th. Discovering ways to keep students who have to be here on campus occupied with learning oppertunities. How to implement online programming for residence halls and apartments. Keeping students engaged in campus life but also encouraging them to practice social distancing.
Breanna McKnight (she, her, hers)
bdmckni@clemson.edu864-680-4221
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UNC Charlotte (Student Involvement)Campus just went online rest of semester, staff workin remotely right now, students asked to move out of residence hallsmoving events online. keeping students engagedEmily Teitelbaumeteitelb@uncc.edu
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University of Michigan- DearbornAll staff including student employees are being asked to work remotely. We have the opportunity to use BlueJeans, Zoom, Google DocsOpportunities for students to work remotely, especially those who typically work a front-desk, customer service role or a campus tour guide (no current virtual tour developed)Robin Rivasrkrivas@umich.edu
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Colorado Collegewe are planning virtual workshops and programs; we're creating a standing set of programs (i.e., student organization support hangout, mindful stress management), and then will be adding one-off programs that are meant to take the place of programs we had planned for the remainder of the session; Our counseling center will be doing remote consultations and sessions (phone at this point); shifting counseling to virtual; what platforms are most effective, secure, and cost effectiveHeather Hortonhhorton@coloradocollege.edu719-389-6211
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University of Lynchburg
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Eastern Gateway Community CollegeEngaging students using Google Voice, Remind, and Zoom. The institution has told students to talk to their professors about an off-line assignment, and if not they may have to drop the class.Some of our students have no access to a computer let alone internet. There are some internet resources out there, but what types of resources are there for students who do not have a computer. (Libraries are closed, campus is closed, etc.) Additionally, if students have to drop their classes, is their financial aid going to take a hit?Brittany Crosiobcrosio@egcc.edu330-480-0726 ext 3114
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Nazareth CollegeWill be using Zoom to continue meeting with students who had routine appointments in person. Daily digest Google doc will update faculty/staff on important info.Students who need accommodations and adequately supporting them. Ensuring any online course is only using accessible formats and any paid for software/online platforms. Thinking through increased contact time that will be required of faculty in order for student service offices to problem solve student issues (faculty contracts, office hours and how that will be impacted).Erika Hess (she/her)ehess6@naz.edu585-389-2498
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University of ConnecticutVirtual Town Halls with President, social media and daily email updates, still allowing housing for students who need it, finding ways to offer virtual programming to avoid cancelling all activities, amping up online resources for students but also offering webinars for faculty/staffHelena DeBaldhelena.debald@uconn.edu860-486-3637
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DeSales UniversityLinks to information and resouces from
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Inside Higher Ed & the Chronicle
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Inside Higher Ed - this site provides regular updates that can be clicked on daily, hourly, etc., as well as links to additional resources
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https://www.insidehighered.com/news/2020/03/11/live-updates-latest-news-coronavirus-and-higher-education
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Chronicle of Higher Education
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https://www.chronicle.com/article/The-Coronavirus-Is-Upending/248175?cid=FEATUREDNAV
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This site gives access to a free report providing a collection of resources for faculty
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https://connect.chronicle.com/CS-WC-2020-CoronavirusFreeReport_LP-SocialTraffic.html?cid=FEATUREDNAV
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Rhode Island School of DesignHow to motivate students when classes are now Pass/Fail Brooke Huynhbhuynh@risd.edu774 269 8009
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