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BioDesign Immersion Experience Comprehensive Need Statements
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ClientSiteObservationProblemPrimary Need *latent needSecondary NeedRank
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Brandon Young, Program Manager
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Brandon YoungCenter for Independent Living on July 8th, 2016Social security disability benefits discourage employment.Social security disability benefits discourage employment.Government benefits encourage employment.4.80
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Good government healthcare disability benefits discourage employment.Good government healthcare disability benefits discourage employment.
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Brandon YoungCenter for Independent Living on July 8th, 2016Paratransit is inefficient and overbooked.Paratransit is inefficient and overbooked.Paratransit is efficient.3.60
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Brandon YoungCenter for Independent Living on July 8th, 2016The process of signing up for paratransit is long and tedious.The process of signing up for paratransit is long and tedious.Signing up for paratransit is easy and efficient.3.40
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Brandon YoungCenter for Independent Living on July 8th, 2016People with mental disabilities are the largest group within the disabled population, but are generally the most neglected demographic.People with mental disabilities are the largest group within the disabled population, but are generally the most neglected.People with mental disabilities obtain proper assistance.4.60
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Brandon YoungCenter for Independent Living on July 8th, 2016Guide dogs get distracted occasionally.Guide dogs are not always reliable.Guides for disabled people are reliable.3.00
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Brandon YoungCenter for Independent Living on July 8th, 2016Private insurance does not cover most advanced devices.Private insurance does not cover most advanced devices.Insurance covers advanced devices.2.80
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Brandon YoungCenter for Independent Living on July 8th, 2016Most assistive technologies are paid for out of pocket.Most assistive technologies are paid for out of pocket.Assistive technologies are affordable.4.60
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Brandon YoungCenter for Independent Living on July 8th, 2016Retrofitting cars is expensive and cumbersome.Retrofitting cars is expensive and cumbersome.Retrofitting cars is inexpensive and convenient.1.80
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Brandon YoungCenter for Independent Living on July 8th, 2016There are few cars that are accessible to disabled drivers.There are few cars that are accessible to disabled drivers.Cars are accessible to disabled drivers.2.60
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Brandon YoungCenter for Independent Living on July 8th, 2016Technology and apps are not intuitive for older people.Technology and apps are not intuitive for older people.Modern technology and applications are intuitive for people of all age groups.2.60
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Brandon YoungCenter for Independent Living on July 8th, 2016People with speech impediments may not be able to make phone calls by themselves.People with speech impediments may have difficulty communicating in real time remotely.The device allows people with speech impediments to easily communicate remotely in real time.1.60
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Brandon YoungCenter for Independent Living on July 8th, 2016It is difficult to find staff trained in American Sign Language (ASL).It is difficult to find staff trained in ASL.It is easy to communicate with deaf people.2.60
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Brandon YoungCenter for Independent Living on July 8th, 2016People with cerebral palsy may have dexterity problems when doing daily chores, from laundry to cooking.Daily tasks can be cumbersome for people with disabilities.Daily tasks are easy for people with disabilities.Daily tasks are easy for people with dexterity problems.4.80
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Daily tasks can be cumbersome for people with disabilities. Feeding yourself with a tremor is difficult.4.80
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Brandon YoungCenter for Independent Living on July 8th, 2016Visually impaired people are not allowed to drive.Visually impaired people are not allowed to drive.Visually impaired people have convenient, affordable, and fast transportation options.3.60
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Tyler Heckendorn, AT Coordinator
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Tyler HeckendornCenter for Independent Living on July 8th, 2016Wheelchairs must be braked by hand which is painful and inconvenient.Wheelchairs must be braked by hand which is painful and inconvenient.Braking a wheelchair is convenient and painless.3.80
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Tyler HeckendornCenter for Independent Living on July 8th, 2016The Firefly is difficult to fit and back into elevators.The Firefly is difficult to maneuver in small spaces such as elevators.The Firefly is easy to use.The Firefly is maneuverable is small spaces.3.60
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Tyler can't see behind him, so he doesn't like reversing.People cannot see behind themselves when using the firefly.The Firefly allows users to reverse safely.
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The Firefly cannot turn on a dime the way wheelchairs can.The Firefly cannot turn in all directions.The Firefly turns in all directions.
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The Firefly cannot fit under most desks.The Firefly cannot fit under most desks.The Firefly fits under desks.
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The Firefly is somewhat heavy.The Firefly is somewhat heavy.The Firefly is light.
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The three wheeled design of the Firefly makes it unstable at high speeds.The Firefly is unstable at high speeds.The Firefly is stable at high speeds.
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The Firefly is not collapsible.The Firefly is not collapsible.The Firefly is collapsible.
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The Firefly is squeaky.The Firefly is squeaky.
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The Firefly takes 4 to 6 hours to charge.The Firefly takes 4 to 6 hours to charge.The Firefly charges fast.
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The Firefly has a reflective light, but no headlights.The Firefly has a reflective light, but no headlights.The Firefly has headlights.
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Tyler HeckendornCenter for Independent Living on July 8th, 2016Manual wheelchairs do not have great locking systems. Tyler complained about them while trying to use Bart.Manual wheelchairs do not have great locking systems.Manual wheelchair locking systems are reliable.3.40
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Tyler HeckendornCenter for Independent Living on July 8th, 2016Uber doesn't provide disability training for drivers.Uber doesn't provide disability training for drivers.All ride-share services provide disability training.2.80
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Tyler HeckendornCenter for Independent Living on July 8th, 2016Powered wheelchairs are bulky.Powered wheelchairs are bulky.Powered wheelchairs are compact.3.60
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Tyler HeckendornCenter for Independent Living on July 8th, 2016Powered wheelchairs are heavy.Powered wheelchairs are heavy.Powered wheelchairs are light.3.20
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Tyler HeckendornCenter for Independent Living on July 8th, 2016Electronic wheelchair users can't use ride-share services such as Uber and Lyft.Electronic wheelchair users can't use ride-share services such as Uber and Lyft.Ride-share services accommodate electronic wheelchair users.3.00
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Tyler HeckendornCenter for Independent Living on July 8th, 2016Wheelchairs are very bumpy when going over small obstacles or cracks. There is little or no shock absorber or suspension, which is particularly bad for frailer wheelchair users, such as patients with muscular dystrophy.Wheelchairs are not compatible with small obstacles or cracks in the road.Wheelchairs remain comfortable (absorb shock) while going over small obstacles or cracks in the road.The wheelchair casters help make navigating bumps easy.5.00
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Tyler HeckendornCenter for Independent Living on July 8th, 2016The small front casters of Tyler's wheelchair made going over bumps very difficult.Small casters make navigating bumps difficult.The wheelchair casters help make navigating bumps easy.4.00
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Tyler HeckendornCenter for Independent Living on July 8th, 2016The SmartDrive offers cruise control for wheelchairs, but it does not lift the wheelchair's front wheels up so it cannot adjust for small obstacles, which causes the wheelchair user to fall out.The SmartDrive does not adjust its speed when the wheelchair encounters small obstacles.Use of the SmartDrive is safe during encounters with small obstacles.4.20
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Tyler HeckendornCenter for Independent Living on July 8th, 2016Wheelchairs don't have gears, so users can't control the speed and ease of control.Wheelchairs do not have gears.Wheelchairs have gear options.4.60
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Tyler HeckendornCenter for Independent Living on July 8th, 2016Rowheels invert hand rails so that the user pushes pack to propel forward, which is better ergonomically and utilizes core muscles. However, it is set at a low gear so it's not easy to control, and does not move quickly.Current Rowheel wheelchair designs only operates at a low gear.Rowheel wheelchair designs operate in a variety of gears.2.80
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Tyler HeckendornCenter for Independent Living on July 8th, 2016Most wheelchairs require the user to throw their arms forward, which is an unnatural motion.Wheelchairs are not ergonomically easy to move.Wheelchairs are ergonomically easy to move.3.60
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Tyler HeckendornCenter for Independent Living on July 8th, 2016Most wheelchairs require the user to throw their arms forward, which is an unnatural motion.The conventional movement to propel a wheelchair is unhealthy.The movement required to propel a wheelchair is healthy.5.00
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Q and A with Brandon
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Brandon YoungCenter for Independent Living on July 8th, 2016Visually impaired people cannot read street signs or other location cues.Visually impaired people have difficulty reading street signs and other location clues.Visually impaired people fully understand their location.4.40
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Brandon YoungCenter for Independent Living on July 8th, 2016A monocular device has a small field of view.Monocular devices have small viewing fields.Monocular devices have viewing fields that are comparable to normal vision.*2.80
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Brandon YoungCenter for Independent Living on July 8th, 2016Blindsquare does not guide its users directly to doors in buildings.Blindsquare does not guide its users directly to doors in buildings.Direction navigational devices guide users directly to doors in buildings.4.40
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Brandon YoungCenter for Independent Living on July 8th, 2016Esight has stability issues when looking at far away objects.Esight has stability issues when looking at far away objects.View magnifying devices have auto-stability.3.40
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Tour of Building
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Brandon YoungCenter for Independent Living on July 8th, 2016The building is designed to minimize hand use for disabled people (automatic doors, elevator buttons near the floor), but one problem is that phone headsets still require hand dialing.Phone headsets in CIL require hand dialing.The CIL supports hands-free dialing.2.00
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Brandon YoungCenter for Independent Living on July 8th, 2016Disabled communities want assistive devices that don't look like clunky medical technology. Universal design can be aesthetically pleasing.Assistive devices are unattractive to the average consumer.Assistive devices are aesthetically pleasing.2.60
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Brandon YoungCenter for Independent Living on July 8th, 2016Esight is a company produces electronic googles yet they are hard to use. They are ugly.Esight's electronic googles are ugly.Esight's electronic googles are aesthetically pleasing.2.60
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Brandon YoungCenter for Independent Living on July 8th, 2016Most wheelchair ramps do not allow for two wheelchairs at a time either to pass each other or to allow for conversation.Wheelchair ramps are not wide enough for two wheelchairs to pass side-by-side.Device design reduces stigma of being disabled.4.40
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Brandon YoungCenter for Independent Living on July 8th, 2016Accessible design is not common in all buildings.Accessible design is not common in all buildings.Accessible design is prevalent.3.60
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Brandon YoungCenter for Independent Living on July 8th, 2016Sounds can act as landmarks for the visually impaired. Different colored and textured ground helps the visually impaired find their way. These features are rare however.Features that act as audio, visual, or tactile landmarks are rare.Building designs commonly feature audio, visual, or tactile landmarks.3.60
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Brandon YoungCenter for Independent Living on July 8th, 2016Modular designs for housing would be beneficial in allowing for ramps and elevators to be incorporated.Lack of easily customizable housing places burdens on disables.Houses are easily customizable for disabled people.3.40
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Brandon YoungCenter for Independent Living on July 8th, 2016Straight white canes used to help the blind can be difficult to fit into cars.Long canes are difficult to fit into cars.The assistive device for the blind is easily portable.2.20
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Brandon YoungCenter for Independent Living on July 8th, 2016The cane blind people use may have tips that wear down after prolonged use.Long cane tips wear down over time.The assistive device for the blind is durable.2.20
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Brandon YoungCenter for Independent Living on July 8th, 2016Blind people can loose their cane.Long canes are difficult to find once lost.The assistive device for the blind is easily located.5.00
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Brandon YoungCenter for Independent Living on July 8th, 2016It is difficult for blind people to differentiate between different money paper notes.It is difficult for blind people to differentiate between different money paper notes.Money is non-visually identifiable.4.80
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Brandon YoungCenter for Independent Living on July 8th, 2016Different AC Transit buses have different designs for locking down wheelchairs.Different AC Transit buses have different designs for locking down wheelchairs.Wheelchair locking mechanisms are standardized across all public transit agencies.2.20
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Brandon YoungCenter for Independent Living on July 8th, 2016Some wheelchair armrests are not ergonomic and can cut off blood circulation.Some wheelchair armrests cut off blood circulations.Wheelchairs promote proper blood circulation.3.60
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Brandon YoungCenter for Independent Living on July 8th, 2016People who use wheelchairs are at risk of developing sores from sitting in the same chair every day.People who use wheelchairs are at risk of developing sores.Wheelchairs prevent the development of sores.4.40
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Brandon YoungCenter for Independent Living on July 8th, 2016Wheelchairs are uncomfortable/painful for people when they traverse over bumps and cracks.Wheelchairs are uncomfortable/painful for people when they traverse over bumps and cracks.Wheelchairs are comfortable while the user traverses over bumps and cracks.4.60
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Brandon YoungCenter for Independent Living on July 8th, 2016Technological shift to touch screens causes difficulty for the visually impaired.The visually impaired cannot use touchscreens.The visually impaired can use touchscreens.3.80
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Brandon YoungCenter for Independent Living on July 8th, 2016Puff paint is used to make buttons tactile. Someone must assist a blind person and put the paint on the flush buttons.Blind people cannot use flush buttons.Buttons are distinguishable to visually impaired people.3.40
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Brandon YoungCenter for Independent Living on July 8th, 2016Fluorescent lighting is a trigger for some people with disabilities.Fluorescent lighting is a trigger for some people with disabilities.Lighting is safe for people with disabilities.1.80
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Brandon YoungCenter for Independent Living on July 8th, 2016There is a lack of accessible resources on where ADA ramps and elevators are located.ADA ramps and elevators are difficult to find.Ramps and elevators are easily located.2.20
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Brandon YoungCenter for Independent Living on July 8th, 2016There is a lack of general education about disabilities.There is a lack of general education about disabilities.People are aware and educated about disabilities.People are aware of differences between intellectual disabilities and autism.4.40
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