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Organisation nameWebsiteWho they supportHow to access supportPhone helplineOnline chatShelterSupports people with no recourse to public funds?Trans-inclusive?Languages spoken other than EnglishOther comments
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Organisations supporting women - general
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Refugehttps://www.refuge.org.uk/Women experiencing domestic abuseVia helpline24 hour free helpline 0808 2000 247no, but can fill in form asking to be called back at a safe time https://www.nationaldahelpline.org.uk/Contact-usYes - accessed via helplinementions some specialist services advising on how to access public funds e.g. Vietnamese outreach project, but not clear if access to shelters requires RPF.
https://bit.ly/2xXAWEG		Not mentioned, can't find any discussion of thismany languages', not specified
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Solace Women's Aidhttps://www.solacewomensaid.org/Women experiencing domestic abuseHelpline, or email advice@solacewomensaid.org; haringey.floatingsupport@solacewomensaid.orggeneral London line weekdays 0808 802 5565, Haringey line 020 8885 3557noyes - 19 refuges across london, access via helplinementions support but not clear whether can access sheltersnot mentioneda range of languages', not specified
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Women's Aidhttps://www.womensaid.org.uk/Women experiencing domestic abuseEmail the support service: https://bit.ly/2UVwlvCnoYes - weekday mornings https://chat.womensaid.org.uk/can refer to direct service providersnot specifiedNot a direct service provider, member groups set own policies. (In 2018 Women's Aid were reviewing possibility of moving to self-id for their own support workers, but can't find outcome of this)just says that support workers receiving emails can use google translateDiscussion forum for women experiencing abuse
https://survivorsforum.womensaid.org.uk/
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Haringey Domestic Abuse Helplinehttps://www.haringey.gov.uk/covid-19/council-services#cswomen experiencing domestic abuse in Haringeycall helpline or email HaringeyIDVA@niaendingviolence.org.ukWeekdays 0300 012 0213nononot specifiednot mentioned here but the Nia Project definitely isn'tnot specifiedCEO of the Nia Project, Karen Ingala Smith, campaigns against the inclusion of trans women in women's DV services
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Hearthstone (Haringey Council service)men and women' experiencing domestic violencecall helpline or email hearthstone.domesticviolence@homesforharingey.org weekdays 020 8888 5362nocan refernot specifiedNot a gender-specific service, no particular expertisenot specifiedcouncil-run service, sometimes used by Homes for Haringey as a tool to gatekeep people from accessing their legal rights to be housed ('we can't help, go to Hearthstone')
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Organisations supporting Black/Asian/minoritised/migrant women
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Aanchal Women's Aidhttps://aanchal.org.uk/South Asian womenCall helpline24-hour helpline
0845 451 2547 		no, but can fill in form on website to request callback at safe timenoYes- not a shelter provider but specifies that they can advise on issues around NRPFnot mentionedHindi, Punjabi, Urdu, Gujarati, Tamil, Bengali
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African Women's Carehttp://africanwomencare.org.uk/African women, men and young peopleCall helpline, or use form on website http://africanwomencare.org.uk/contact-us/0208 969 8389 (opening times not stated)nonoNot specifiednot mentionednot specifiedSays that they will support all BME women in Kensington & Chelsea, Hammersmith & Fulham and Westminster, but will support African women/men/children living anywhere in London
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Asha Projectshttp://www.ashaprojects.org.uk/South Asian women (Based in south London, but can't see anything restricting support to their own borough)Call advice line (NB: no recent updates about impact of COVID-19), or email advice@asha.org.uk020 8696 0023noyes - for South Asian women and their children, self-refer by calling helplineShelter access only available to women with recourse to public fundsnot mentionedPunjabi, Gujarati, Hindi, Urdu, BengaliNB that website has not been updated recently, not clear how active they currently are
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Ashiana Networkhttps://www.ashiana.org.uk/South Asian, Turkish and Iranian women, including young women at risk of forced marriageCall helplineWeekdays 020 8539 0427noyes, but not currently accepting new referrals during pandemicyes - can give expert support on immigration issues and have shelter beds for women with NRPFnot mentionednot specified
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Asian Women's Resource CentreSouth Asian women (see 'other comments' re location)Call helplineWeekdays 020 8961 6549 / 5701nonoyes - not a shelter provider but can advisenot mentionedUrdu, Guajarati, Hindi, Marathi, Punjabi, Spanish, Portuguese, Kurdish, Turkish & AzerbaijaniBased in Brent, caseworkers cover boroughs including Enfield, not Haringey but including it as may be relevant to have contacts in our neighbouring borough
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Chinese Information and Advice Centrehttps://ciac.co.uk/Chinese women (based in Soho but serving wider London area)Call helpline(?)States that they offer a 24-hour helpline but can't actually find the number - needed to contact them to checknonoNot specified with DV service, though centre can give immigration advicenot mentionedbilingual advisers', not specified which Chinese languages spokencentre has a monthly surgery where Home Office staff give info about 'voluntary return' (though says 'The Home Office assures there will be no immigration enforcement during the surgery')
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IMECE Women's Centrehttps://imece.org.uk/Black, Asian, Minority Ethnic and Refugee women, particular focus on Turkish-speaking womenUsual process: can self-refer via by posting form (https://bit.ly/2y1UgAm). During pandemic, via phone 0207 3541359 (state that they are offering advocacy by phone during pandemic but don't think they have a direct DV-specific number)nonoYes - stated on websiteYes - website says 'We work with all those who self-identify as women'TurkishNB: centre is based in Islington and some services only for women living in borough, not clear whether phone advice available more widely - needs checking
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Iranian and Kurdish Women's Rights Organisationhttp://ikwro.org.uk/Middle Eastern, North African and Afghan women experiencing domestic abuse, 'honour'-based violence or forced marriagecall helpline or online form http://ikwro.org.uk/contact-us/Weekdays 0207 920 6460, out of hours Kurdish / Arabic/English: 07846 275246, Farsi / Dari / English: 07846 310157noyes - one refuge for single women, access via helplinenot specifiednot mentionedKurdish, Arabic, Turkish, Farsi, Dari, Pashtu
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Jewish Women's Aidhttps://www.jwa.org.uk/Jewish womenCall the helpline
0808 801 0500 (Mon-Thurs)
nono, but can sometimes assist with e.g. moving costs, tenancy depositsnot specifiednot mentioned
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Karma Nirvanahttps://karmanirvana.org.uk/Women and men at risk of forced marriage or 'honour'-based abuseCall the helpline or email support@karmanirvana.org.ukWeekdays 08005999247nonoCan provide general advice but not immigration advice, not a shelter providerhelpline isn't gender-specific though only 'male and female' mentioned; says they support LGBTQI people who fear consequences of coming outnot specified
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Kiran Support Serviceshttps://kiranss.org.uk/South Asian women (based in Waltham Forest but doesnt specify any restrictions on location)Call the helpline, or email admin@kiranss.org.uk (NB: no COVID-19 update on website)Weekdays 020 8558 1986,noyes - self-refer via helplinenot specifiednot mentionednot specified
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Latin American Women's Aidhttp://lawadv.org.uk/en/Latin American women and other Black and minoritised womenvia helplineWeekdays, Spanish or English: 0753 442 4826/0783 858 6583 . Portuguese and English 0746 200 3324 yes, via website during helpline open hoursYes - two refugees for Latin American/BME women and children, access via helplineadvice for all, including immigration issues, not specified whether refuge access requires RPFYes - website explicitly welcomes trans women and recognises transphobia as an aspect of abuseSpanish, Portuguese
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Latin American Women's Rights Servicehttp://www.lawrs.org.uk/Latin American womenCall helplineSpanish: Monday-Thursday morning 0771 928 1714; Portuguese: Monday-Friday mornings 0759 597 0580 nonoyes, advice and signposting, not a shelter providernot mentionedSpanish, Portuguese
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London Black Women's Projecthttp://www.lbwp.online/Women of colour (they use 'Black' to mean all women of colour)during COVID, call 07912294105 or 07808 007932, or email crouse@lbwp.online07912294105 or 07808 007932noyes-refuge for Black women and their children, accessed via helplineyes - advice, not clear whether shelter requires RPFnot mentionednot specifiedBased in Newham but explicitly state that women from outside borough can accesss refuge.
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Sistah Spacewww.sistahspace.orgAfrican-heritage womenform on website: https://www.sistahspace.org/contact-usnonononot specifiednot mentionedno specifiedas of 27/07/20 services currently disrupted due to problems with venue
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Southall Black Sistershttps://southallblacksisters.org.uk/Women of colour (ongoing support for women living in borough of Ealing, one-off telephone advice for others). 'Black' here refers to all women of colourCall helpline, or contact form on website https://bit.ly/2xhj6w7weekdays 0208 571 9595nonoyes, advice, not a shelter providernoHindi, Punjabi, Gujarati, Bengali, Urduorganisation is actively opposed to inclusion of trans women
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Organisations supporting men
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Hearthstone (Haringey Council service)men and women' experiencing domestic violencecall helpline or email hearthstone.domesticviolence@homesforharingey.org weekdays 020 8888 5362nocan refernot specifiedNot a women-only service, no particular expertisenot specifiedcouncil-run service, sometimes used by Homes for Haringey as a tool to gatekeep people from accessing their legal rights to be housed ('we can't help you, go to Hearthstone')
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Respect Men's Advice Linehttps://mensadviceline.org.uk/Men experiencing domestic abuseHelpline onlyFreephone 0808 8010327Yes - via website Weds, Thurs and Frinot a shelter provider, don't mention any expertisenot mentioned
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Karma NirvanaWomen and men at risk of forced marriage or 'honour'-based abuseCall the helpline or email support@karmanirvana.org.ukWeekdays 08005999247nonoCan provide general advice but not immigration advice, not a shelter providerhelpline isn't gender-specific though only 'male and female' mentioned, says they support LGBTQI people who fear consequences of coming outnot specified
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African Women's Carehttp://africanwomencare.org.uk/African women, men and young peopleCall helpline, or use form on website http://africanwomencare.org.uk/contact-us/0208 969 8389 (opening times not stated)nonoNot specifiednot mentionednot specifiedSays that they will support all BME women in Kensington & Chelsea, Hammersmith & Fulham and Westminster, but will support African women/men/children living anywhere in London
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Organisations supporting Deaf/disabled people (not gender-specific)
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StaySafe Easthttp://staysafe-east.org.uk/Disabled and Deaf people of all genders experiencing abuse. Primarily Waltham Forest and Newham but may sometimes be able to advise other boroughsCall or text helpline (NB: this hasn't been updated to reference COVID-19Call
0208 519 7241, text 07587 134 122		nononot-specifiednot gender-specific and describe selves as LGBT-friendlyBritish Sign Language. Turkish, Bengali, French
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SignHealthhttps://signhealth.org.uk/Deaf people of all genders experiencing abuseText/WhatsApp/FaceTime/call helpline, or emailText/WhatsApp/Facetime 07970 350366, call 020 3947 2601nononot a shelter provider, don't mention any expertisenot gender-specific, no particular expertise mentionedBritish Sign Language
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Organisations supporting LGBT+ people (not gender-specific)
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Galop National LGBT+ Domestic Abuse Helplinehttp://www.galop.org.uk/domesticabuse/LGBT people of all gendersHelpline onlyWeekdays 0800 999 5428Yes, Wednesday and Thursday evenings on websitenonot a shelter provider, don't mention any expertiseYes - can call at any time but line staffed on Tuesday afternoons entirely by trans advisorsnot specified
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London LGBT Domestic Abuse Partnershiphttp://lgbtdap.org.uk/LGBT people of all gendersCall helpline or self-referral form on websiteWeekdays 0207 704 2040no, but can fill in form and ask to be emailed http://lgbtdap.org.uk/self-referrals/no, but can refer to Stonewall housing advice (and possibly from there to Outside Project shelter?)not specifiedYes- for LGBT people of all genderstranslation services available, languages not specifiedPartnership between London-specific branch of Galop + agencies which can provide other specialist support, including Stonewall Housing
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Outside Project STAR refugehttps://www.lgbtiqoutside.org/refugeLGBT people of all gendersSelf-refer via Stonewall Housing, form on website or helpline: https://stonewallhousing.org/services/referral-form/Weekdays before 1pm: 0207 359 5767noYesnot specifiedYes -for LGBT people of all gendersNot specified
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Karma Nirvana (see above) state that they support LGBTQ+ people who are at risk of 'honour-based' violence
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Latin American Women's Aid (see above) explicitly welcomes lesbian/bisexual/queer and trans women being abused by partners of any gender
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StaySafe East (see above) support disabled people in East London being abused by partners of any gender
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