ABCDEFGHIJKLMNOPQRSTUVWXYZ
1
Company Name:
Reporting Period:Instructions:
2
Company ID No.:
Reporting Date:Chapter 3, Section 28. Service Interruption Reporting.
(a) Each utility shall report within 30 days after the end of each calendar quarter the following service interruptions, planned or otherwise:
(i) Electric utilities: all service interruptions greater than five minutes, other than meter testing or change outs;
(ii) Natural gas utilities: all service interruptions, other than meter testing or change outs;
(iii) Water utilities: all service interruptions that result in the loss of service to five or more customers or water meters, whichever is greater.
These records shall be retained by the utility for a minimum of six years.
3
Name of Person Filing Report:
4
5
Quarterly Service Interruption Report - Water Utility
6
Commission Rule Ch. 3, Section 28(a)
7
8
Outage IDStart DateStart TimeEnd DateEnd TimeDuration
(calculated in minutes)
Number of Affected CustomersCity or Town
(or county if interruption occurred outside city/town limits)
Cause of Service Interruption
9
1
10
2
11
3
12
4Upload the Excel file(s), with formulae intact, to the Commission's Docket Management System as a "General Correspondence" file type.

Use the "YYYY Q#" naming convention at the beginning of the attachment names. For example:

1st Quarter 2022 --> 2022 Q1 Service Interruption Report
4th Quarter 2022 --> 2022 Q4 Service Interruption Report
2nd Quarter 2023 --> 2023 Q2 Service Interruption Report
13
5
14
6
15
7
16
8
17
9
18
10
19
11
20
12
21
13
22
14
23
15
24
16Reports are due:
1st quarter: April 30
2nd quarter: July 30
3rd quarter: October 30
4th quarter: January 30
25
17
26
18
27
19
28
20
29
21
30
22Open additional sheets by clicking the "+" symbol on the left side of the sheet.
31
23
32
24
33
25
34
26
35
27
36
28
37
29
38
30
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206