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Relevant ProjectDefinition of Key indicatorsEPI-Sindh surveillance reportsmCCT ZM-EIR databaseDocuments (compiled by telecommunication vendors, complaint center, EPI)Interviews with caregivers performed by Monitoring officers and DFCsField reports by DFCs/Monitoring Officers/DIOs (Photographs included)Reports (Financial & correspondence)Training material including tests/attendance sheetsCommunication related documents
Logs (call, procurement)
OthersFrequencyResponsibleSamplingBaseline rate
Cumulative crude vaccination coverage in 2020 birth cohort against estimated 2020 Govt. of Sindh targets in ZM-EIR in Sindh, for 7 high risk districts
(Jan 1, 2020-Aug 31, 2021)
Cumulative average monthly visits of 7 high risk districts
(Mar 23, 2020 - Aug 31, 2021)
(High risk districts: Hyderabad, Jacobabad, Kambar, Karachi central, Karachi east, Karachi west, Sujawal)
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Long-term impactIndicators
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Reduced child morbidity and mortality in Sindh% drop in child mortality in Sindh relative to pre-intervention provincial child mortality ratemCCT, ZMChange in proportion of children dying before the age of fiveAnnualHealth DepartmentNot applicable
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% drop in reported Vaccine Preventable Disesase (VPD) cases among children across SindhmCCT, ZMChange in proportion of VPDs (for which preventive vaccines are available, e.g. Measles, Pneumonia, Polio etc.) cases AnnualHealth DepartmentNot applicable
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Better health outcomes among vulnerable communities Reduced disparity in VPD prevalence among 7 districts of Sindh mCCT, ZMDifference in VPD cases among all 7 districts of SindhAnnualHealth DepartmentNot applicable
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Reduced disparity in VPD prevalence between urban and rural areas of SindhmCCT, ZMDifference in VPD cases between urban and rural areas of SindhAnnualHealth DepartmentNot applicable
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Reduced disparity in VPD prevalence between slum and non-slum union councils (UCs) of SindhmCCT, ZMDifference in VPD cases between slum and non slums UCs of SindhAnnualHealth DepartmentNot applicable
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OutcomesIndicators
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1. Increased immunization coverageOutcome 1 indicators
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Key indicators
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% change in Fully Immunized Child (FIC) coverage in Sindh among 12-23m old children, relative to pre-intervention periodmCCT, ZMChange in proportion of children who received all EPI-recommended vaccines QuarterlyData AnalystPre-intervention: 361,240 children (12-23 months of age) enrolled in the ZM-EIR in 7 high-risk districts from January 2020 till August 2021; Post-intervention: All children 12-23 months of age who enrol in the ZM-EIR in 7 high-risk districts 45.3%
Complete dataset of all enrolled children in 7 high-risk districts from January 2019 till date
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% change in coverage of BCG from pre-intervention mCCT, ZMChange in proportion of children who received BCG (bacille Calmette-Guerin) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 621,455 children enrolled in the ZM-EIR from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts in 7 high-risk districts 68.3%23,450
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% change in coverage of Pentavalent-1 from pre-intervention mCCT, ZMChange in proportion of children who received Penta 1 (Pentavalent-1) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 553,540 children enrolled in the ZM-EIR who are eligible for Pentavalent-1 vaccine from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts and are eligible for Pentavalent-1 vaccine 68.4%22,815
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% change in coverage of Pentavalent-2 from pre-intervention mCCT, ZMChange in proportion of children who received Penta 2 (Pentavalent-2) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 537,351 children enrolled in the ZM-EIR who are eligible for Pentavalent-2 vaccine from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts and are eligible for Pentavalent-2 vaccine 57.7%20,745
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% change in coverage of Pentavalent-3 from pre-intervention mCCT, ZMChange in proportion of children who received Penta 3 (Pentavalent-3) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 2481,499 children enrolled in the ZM-EIR who are eligible for Pentavalent-3 vaccine from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts and are eligible for Pentavalent-3 vaccine 47.7%19,781
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% change in coverage of Measles-1 from pre-intervention mCCT, ZMChange in proportion of children who received Measles 1 (first dose) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 637,228 children enrolled in the ZM-EIR who are eligible for Measles-1 vaccine from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts and are eligible for Measles-1 vaccine 35.2%20,403
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% change in coverage of Measles-2 from pre-intervention mCCT, ZMChange in proportion of children who received Measles 2 (second dose) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 458,662 children enrolled in the ZM-EIR who are eligible for Measles-2 vaccine from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts and are eligible for Measles-2 vaccine 8.6%16,028
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Additional indicators
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% change in coverage of OPV-0 from pre-intervention mCCT, ZMChange in proportion of children who received OPV-0 (Oral polio vaccine) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 621,455 children enrolled in the ZM-EIR from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts 44.3%
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% change in coverage of Hep-B from pre-intervention mCCT, ZMChange in proportion of children who received Hepatitis B vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 621,455 children enrolled in the ZM-EIR from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts 3.5%
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% change in coverage of PCV-1 from pre-intervention mCCT, ZMChange in proportion of children who received PCV-1 (Pneumococcal conjugate vaccine-1) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 553,573 children enrolled in the ZM-EIR who are eligible for PCV-1 vaccine from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts and are eligible for PCV-1 vaccine 68.4%
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% change in coverage of Rota-1 from pre-intervention mCCT, ZMChange in proportion of children who received Rota-1 (Rotavirus 1 vaccine) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 548,483 children enrolled in the ZM-EIR who are eligible for Rota-1 vaccine from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts and are eligible for Rota-1 vaccine 67.5%
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% change in coverage of PCV-2 from pre-intervention mCCT, ZMChange in proportion of children who received PCV-2 (Pneumococcal conjugate vaccine-2) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 536,947 children enrolled in the ZM-EIR who are eligible for PCV-2 vaccine from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts and are eligible for PCV-2 vaccine 57.7%
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% change in coverage of Rota-2 from pre-intervention mCCT, ZMChange in proportion of children who received Rota-2 (Rotavirus 2 vaccine) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 528,170 children enrolled in the ZM-EIR who are eligible for Rota-2 vaccine from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts and are eligible for Rota-2 vaccine 56.1%
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% change in coverage of PCV-3 from pre-intervention mCCT, ZMChange in proportion of children who received PCV-3 (Pneumococcal conjugate vaccine-3) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 481,535 children enrolled in the ZM-EIR who are eligible for PCV-3 vaccine from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts and are eligible for PCV-3 vaccine 47.7%
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% change in coverage of IPV-1 from pre-intervention mCCT, ZMChange in proportion of children who received IPV 1 (Inactivated polio 1 vaccine ) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 609,924 children enrolled in the ZM-EIR who are eligible for IPV-1 vaccine from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts and are eligible for IPV-1 vaccine 52.4%
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% change in coverage of Typhoid from pre-intervention mCCT, ZMChange in proportion of children who received Tyhphoid vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 586,375 children enrolled in the ZM-EIR who are eligible for Typhoid vaccine from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts and are eligible for Typhoid vaccine 38.0%
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% change in coverage of IPV-2 from pre-intervention mCCT, ZMChange in proportion of children who received IPV 2 (Inactivated polio 2 vaccine ) vaccine relative to pre-intervention periodQuarterlyData AnalystPre-intervention: 103,894 children enrolled in the ZM-EIR who are eligible for IPV-2 vaccine from January 2020 till August 2021; Post-intervention: All children who enrol in the ZM-EIR in 7 high-risk districts and are eligible for IPV-2 vaccine 13.6%
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2. Increased immunization equity Outcome 2 indicators
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Reduced gap in FIC rate between rural and urban districs mCCT, ZMDifference in proportion of children who received all EPI-recommended vaccines between urban and rural districtsQuarterlyData AnalystPre-intervention: 294,663 vs 66,577 children (12-23 months of age) enrolled in the ZM-EIR from urban vs. rural areas from January 2020 till August 2021; Post-intervention: All children 12-23 months of age who enrol in the ZM-EIR from urban vs. rural areas
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Reduced gap in FIC rate between UCs designated as 'high-risk' and non high-risk UCs mCCT, ZMDifference in proportion of children who received all EPI-recommended vaccines between UCs categorized as high risk for polio outbreak, and other UCsQuarterlyData AnalystPre-intervention: 53,078 vs 568,377 children (12-23 months of age) children enrolled in the ZM-EIR from high-risk vs. non high-risk UCs from January 2020 till August 2021; Post-intervention: All children 12-23 months of age who enrol in the ZM-EIR from high-risk vs. non high-risk UCs
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Reduced gap in FIC rate between slum and non-slum UCs mCCT, ZMDifference in proportion of children who received all EPI-recommended vaccines UCs categorized as slums and other UCsQuarterlyData AnalystPre-intervention: 120,628 vs 240,612 children (12-23 months of age) enrolled in the ZM-EIR from slum vs. non slum UCs from January 2020 till August 2021; Post-intervention: All children 12-23 months of age who enrol in the ZM-EIR from slum vs. non slum UCs
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% change in zero-dose children enrolled in EIR from pre-interventionmCCT, ZMPercentage point increase in enrollment of children who did not receive Penta-1 before their first birthday QuarterlyData AnalystComplete dataset of all children vaccinated from 7 high-risk districts from January 2020 till date
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Change in male/female ratio at district and union council levels relative to pre-intervention periodmCCT, ZMQuarterlyData AnalystPre-intervention: 318,326 male and 303,129 female children enrolled in the ZM-EIR at a UC and district level from January 2020 till August 2021; Post-intervention: X male and Y female children who enrol in the ZM-EIR at a UC and district level
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Reduced gap between timeliness of vaccination for each antigen among male and female children at UC and district levelsmCCT, ZMComparison between antigen wise vaccine timeliness between male and female children at UC and district levelQuarterlyData AnalystPre-intervention: 466,898 male and 443,845 female children vaccinated at a UC and district level, by antigen from January 2020 till August 2021; Post-intervention: X male and Y female children who will recieve vaccination at a UC and district level
Pre-intervention: X male and Y female children vaccinated at a UC and district level from January 2020 till August 2021; Post-intervention: X male and Y female children who will recieve vaccination at a UC and district level, by antigen
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3. Increased immunization timeliness**Outcome 3 indicators
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Key indicators
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% increase in proportion of children vaccinated on time for BCGmCCT, ZMChange in proportion of children who received BCG on time (within 28 days of birth) QuarterlyData AnalystPre-intervention: 300,449 children who recieved BCG through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve BCG through ZM-EIR
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% increase in proportion of children vaccinated on time for Pentavalent-1mCCT, ZMChange in proportion of children who received Penta 1 on time (between 39-70 days of age) QuarterlyData AnalystPre-intervention: 273,128 children who recieved Pentavalent-1 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve Pentavalent-1 through ZM-EIR
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% increase in proportion of children vaccinated on time for Pentavalent-2mCCT, ZMChange in proportion of children who received Penta 2 on time (between 67-98 days of age) vaccineQuarterlyData AnalystPre-intervention: 167,923 children who recieved Pentavalent-2 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve Pentavalent-2 through ZM-EIR
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% increase in proportion of children vaccinated on time for Pentavalent-3mCCT, ZMChange in proportion of children who received Penta 3 on time (between 95-126 days of age) QuarterlyData AnalystPre-intervention: 107,347 children who recieved Pentavalent-3 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve Pentavalent-3 through ZM-EIR
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% increase in proportion of children vaccinated on time for Measles-1mCCT, ZMChange in proportion of children who received Measles 1 on time (between 270-71 days of age) QuarterlyData AnalystPre-intervention: 163,822 children who recieved Measles-1 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve Measles-1 through ZM-EIR
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% increase in proportion of children vaccinated on time for Measles-2mCCT, ZMChange in proportion of children who received Measles 2 on time (between 453-484 days of age) QuarterlyData AnalystPre-intervention: 104,464 children who recieved Measles-2 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve Measles-2 through ZM-EIR
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Additional indicators
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% increase in proportion of children vaccinated on time for OPV-0mCCT, ZMChange in proportion of children who received OPV 0 on time (within 28 days of birth) QuarterlyData AnalystPre-intervention: 280,277children who recieved OPV-0 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve OPV-0 through ZM-EIR
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% increase in proportion of children vaccinated on time for OPV-1mCCT, ZMQuarterlyData AnalystPre-intervention: 273,719 children who recieved OPV-1 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve OPV-1 through ZM-EIR
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% increase in proportion of children vaccinated on time for PCV-1mCCT, ZMChange in proportion of children who received PCV 1 on time (between 39-70 days of age) QuarterlyData AnalystPre-intervention: 273,095 children who recieved PCV-1 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve PCV-1 through ZM-EIR
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% increase in proportion of children vaccinated on time for Rota-1mCCT, ZMChange in proportion of children who received Rota 1 on time (between 39-70 days of age) QuarterlyData AnalystPre-intervention: 269,313 children who recieved Rota-1 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve Rota-1 through ZM-EIR
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% increase in proportion of children vaccinated on time for PCV-2mCCT, ZMChange in proportion of children who received PCV 2 on time (between 67-98 days of age) QuarterlyData AnalystPre-intervention: 167,963 children who recieved PCV-2 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve PCV-2 through ZM-EIR
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% increase in proportion of children vaccinated on time for Rota-2mCCT, ZMChange in proportion of children who received Rota 2 on time (between 67-98 days of age) QuarterlyData AnalystPre-intervention: 164,546 children who recieved Rota-2 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve Rota-2 through ZM-EIR
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% increase in proportion of children vaccinated on time for PCV-3mCCT, ZMChange in proportion of children who received PCV 3 on time (between 95-126 days of age) QuarterlyData AnalystPre-intervention: 107,207 children who recieved PCV-3 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve PCV-3 through ZM-EIR
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% increase in proportion of children vaccinated on time for IPV-1mCCT, ZMChange in proportion of children who received IPV 1 on time (between 95-126 days of age) QuarterlyData AnalystPre-intervention: 121,830 children who recieved IPV-1 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve IPV-1 through ZM-EIR
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% increase in proportion of children vaccinated on time for TyphoidmCCT, ZMChange in proportion of children who received Typhoid on time (between 270-71 days of age) QuarterlyData AnalystPre-intervention: 156,939 children who recieved Typhoid through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve Typhoid through ZM-EIR
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% increase in proportion of children vaccinated on time for IPV-2mCCT, ZMChange in proportion of children who received IPV-2 on time (between 270-71 days of age) QuarterlyData AnalystPre-intervention: 26,356 children who recieved IPV-2 through ZM-EIR from January 2020 till August 2021; Post-intervention:Children who will recieve IPV-2 through ZM-EIR
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4. Higher uptake of routine immunization servicesOutcome 4 indicators
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Increase in EPI center client flow at the aggregate level in each districtmCCTChange in number of EPI center visitors at the district levelQuarterlyDFCPre-intervention: 568,062 children who visited the EPI center at a district level from January 2020 till August 2021; Post-intervention:Children who will visit the EPI centers at a district level
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% increase in proportion of children (segragated by gender) enrolled at fixed sites (EPI centers)mCCTChange in proportion of children (male and female) enrolled (vaccinated for the first time) at fixed centersQuarterlyData Analyst Pre-intervention: 180,302 male and 170,772 female children who were enrolled at fixed sites, by gender from January 2020 till August 2021; Post-intervention: Children who will be enrolled at fixed sites, by gender
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Lower BCG to Measles drop-out in each district relative to pre-interventionmCCT, ZMDifference in number of children who receive BCG and Measles in each district compared to pre-intervention levelsQuarterlyData Analyst
Complete dataset of all children in 7 high-risk districts from January 2020 till date
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5. More engaged communities who proactively seek immunization Outcome 5 indicators
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Number of helpline calls and SMS queriesmCCT, ZMCalls and queries reached on phone helpline and SMS MonthlyMonitoring Officer
All calls and SMS recieved from 7 high-risk districts
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Number and type of formal and informal complaints, compliments and suggestions reported on the ticketing systemmCCT, ZMCategories of messages/queries received on call and SMSMonthlyMonitoring Officer
All complaints recieved from 7 high-risk districts
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Number of mail and email queries Queries received through mail and emailMonthlyMonitoring Officer
All mails and emails recieved from 7 high-risk districts
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6. Improved immunization service deliveryOutcome 6 indicators
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Evidence of increased use of routine immunization data for EPI-program and policy decision-making Post intervention increase in immunization coverage for the high risk areas/communities and those areas/communities which were lagging behind pre intervention.QuarterlySenior Manager - Government and Partner engagement
All meeting minutes, EPI newsletters and other forms of dissemination materials
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Evidence of increased use of rural-urban equity data by government and stakeholders ZMPost intervention increase in targeted immunization strategies focusing on rural areas which were lagging behind in terms of immunization coverage during pre intervention periodQuarterlySenior Manager - Government and Partner engagement
All meeting minutes, EPI newsletters and other forms of dissemination materials
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Evidence of increased use of socio-demographic equity data by government and stakeholders ZMPost intervention increase in targeted immunization strategies focusing on deprived social groups which was lagging behind in terms of immunization coverage during pre intervention period.QuarterlySenior Manager - Government and Partner engagement
All meeting minutes, EPI newsletters and other forms of dissemination materials
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Evidence of increased use of gender equity data by government and stakeholders ZMChange in targeted immunization strategies focusing on areas where gender is a predictor of poor immunization outcomesQuarterlySenior Manager - Government and Partner engagement
All meeting minutes, EPI newsletters and other forms of dissemination materials
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High vaccinator attendance rates (80% EPI-set target maintained)ZMChange in vaccinator attendance ratesMonthlyDIOs/Regional Coordinators
Complete attendance data of all vaccinators from 7 high-risk districts
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% reduction in missed opportunities of age-appropriate vaccination in each district relative to pre-intervention ZMChange in missed opportunities of vaccinations (contact with the health system which does not result in vaccination) in each district compared to pre-intervention levelsQuarterlyData Analyst
Complete dataset of all children vaccinated from 7 high-risk districts from January 2020 till date
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OutputsOutput 1 indicators
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1. Enrollment of eligible children in the mCCT projectTotal children enolled in mCCT project from each districtmCCTNumber of children enrolled in the mCCT project from each districtMonthlyData Analyst
Complete dataset of all children enrolled from 7 high-risk districts
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Proportion of EPI target enrolled per month mCCTNumber children enrolled each month as a proportion of EPI target set for that monthMonthlyData Analyst/Data Support Officer
Complete dataset of all children enrolled from 7 high-risk districts
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Proportion of children enrolled through the Pregnant Women and Birth RegistrymCCTNumber of children enrolled through the Pregnant Women and Birth Registry a proportion of number of children enrolled in mCCtMonthlyData Analyst/Birth Registry Manager
Complete dataset of all children enrolled from the Birthing centers in 7 high-risk districts
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Proportion of Sindh's estimated live birth cohort enrolled in mCCT projectmCCTSindh's estimated live birth cohort as a percentage of children enrolled in mCCTMonthlyData Analyst/Data Support Officer
Complete dataset of all children enrolled from 7 high-risk districts
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2. ZM-EIR software linked to mCCT airtime disbursement system
Output 2 indicators
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Average time lapse between immunization event and mCCT airtime disbursement to eligible caregiversmCCTDifference between timing of immunization event and mCCT airtime disbursement to eligible caregiversMonthlyMonitoring Officer
Complete dataset of all mCCT airtime incentives disbursed from 7 high-risk districts
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Average time required to resolve bugs in the softwaremCCT, ZMTime taken to resolve software related bugsMonthlyMonitoring OfficerAll bugs reported from 7 high-risk districts
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3. Project operational across SindhOutput 3 indicators
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Number and proportion of districts with mCCT roll-outmCCTDistricts where mCCT was rolled outMonthlyMonitoring OfficerAll 7 high-risk districts with mCCTs roll-out
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Number and proportion of functional EPI centers with mCCT roll-outmCCTService-providing EPI centers where mCCT was rolled outWeeklyMonitoring Officer
All EPI centers in 7 high-risk districts with mCCTs roll-out
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Number and proportion of mobile immunization vans linked to mCCT projectmCCTMobile immunization vans used to mCCT projectWeeklyMobile Van Manager
All mobile vans in 7 high-risk districts with mCCTs roll-out
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Number and proportion of eligible caregivers incentivized in each district mCCTCaregivers who were selected for the incentiveMonthlyMonitoring Officer
All caregivers incentivized in 7 high-risk districts, by district
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Number of mCCT airtime disbursements in each district mCCTmCCT airtime disbursements sentMonthlyMonitoring Officer
All disbursements in 7 high-risk districts, by district
All mCCT airtime disbursements in 7 high-risk districts, by district
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Proportion of mCCT airtime disbursements mCCTNumber of mCCT airtime disbursement recieved by caregievrs as a proportion of mCCT airtime disbursements sent MonthlyMNO Vendors
All mCCT airtime disbursements in 7 high-risk districts, by district
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Proportion of total mCCT allocated budget disbursed by project endmCCTAmount of mCCT budget disbursed as a proportion of mCCT budget allocated for disbursement QuarterlyDisbursement Officer
All mCCT airtime disbursements in 7 high-risk districts, by district
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4. Trained cadre of health workers and officialsOutput 4 indicators
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Number and proportion of vaccinators trained on the mCCT module mCCTVaccinators trained on the mCCT moduleQuarterlyMaster Trainers
All vaccinators in 7 high-risk districts, by training status
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Number and proportion of supervisors trained on the mCCT module mCCTSupervisors trained on the mCCT moduleMonthlyMaster Trainers
All supervisors in 7 high-risk districts, by training status
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Number and proportion of health officials trained on the mCCT module mCCTHealth officials trained on the mCCT module MonthlyMaster Trainers
All health officials in 7 high-risk districts, by training status
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Number and proportion of scheduled trainings conductedmCCTNumber of trainings conducted out of number of trainings scheduled QuarterlyProvincial Government Liasoning/Government and Partner engagementAll trainings planned in 7 high-risk districts
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Number of refresher trainings conductedmCCTRefresher trainings conducted for mCCT module QuarterlyMaster Trainers
All refresher trainings conducted in 7 high-risk districts
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5. Trained cadre of helpline respondersOutput 5 indicators
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Proportion of helpline and SMS queries successfully resolvedmCCT, ZMClient's complaint addressed and client informed of the resolutionQuarterlyMonitoring Officer
All helpline and SMS queries recieved in 7 high-risk districts, by status
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Percentage of unresolved complaints or disputesmCCT, ZMComplaint did not reach 'resolved' status as a percentage of total complaintsQuarterlyMonitoring Officer
All helpline and SMS queries recieved in 7 high-risk districts, by status
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6. Regular government engagementOutput 6 indicators
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Number of meetings held with relevant government officialsZMMeetings held with relevant government officialsQuarterlyProvincial Government Liasoning/Government and Partner engagementAll meetings conducted in 7 high-risk districts
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Number of reports shared with governmentZMReports shared with the governmentQuarterlyProvincial Government Liasoning/Government and Partner engagement
All reports shared with officials in 7 high-risk districts
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Frequency of data-sharingZMNumber of times data was shared with the government QuarterlyProvincial Government Liasoning/Government and Partner engagement
All reports shared with officials in 7 high-risk districts
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Number of government employees trained on dashboard and data ZMGovernment employees who received training on the dashboard and dataQuarterlyMaster Trainers
All government employees trained in 7 high-risk districts
100
Number of trainings (including refresher trainings) held with government employees ZMTrainings and refresher trainings held with the government employeesQuarterlyMaster Trainers
All government employees who recieved refresher trainings in 7 high-risk districts