TI Who to call for help.xlsx
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TinyURL to this document: https://goo.gl/Lb5PHB
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ProgramAccess IssuesContent (How to use)Accessed through Launchpad?Name of Launchpad AppSSO?
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Agenda PlusPassword reset - Help DeskPam Escobar
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Algebra Nation - accessMichelle Marshall marshall.michelle@brevardschools.orgTheresa BarnewallYBPS Algebra NationY
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Apple Product repAccount Executive: David Lockwood dlockwood@apple.com Pricing/Ordering (temporary assignment) Mary Strayhorn legamaro@apple.com
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ASCD - Brevard Professional LibraryApp is available to add in Launchpad -if they get asked a password for a book, it is brevard. Call Mike Alba with questions.YBPS Professional LibraryY
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Assistive TechnologyAssistiveTechnology@brevardschools.orgAssistiveTechnology@brevardschools.org
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Bells (schedule) - changing them at schoolsFacilities and Maintenance 321-633-3600
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Best Buy rep (google expeditions)Williams, Will <Will.Williams@bestbuy.com>
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Big Ideas - accessMichelle Marshall marshall.michelle@brevardschools.orgTheresa Barnewall (7-12), Diane Gard (K-6)YBPS Big IdeasY
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Blackboard Connect AttendanceSend to Tina Calderin for attendance questions
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Blackboard ConnectHelp Desk for Changes to existing or creating new admin accounts in BB Connect for the purposes of outreach messaging Gina Clark or Katy (Catherine) McGregor for users needing training and supportY
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BlackBoard Learn UltaHelp Desk Anne Graham, Bobby DyarYBPS Blackboard Learn (New)
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Blackboard Mobile App For Parents- Have the users contact Jennifer Hensley with questionsn/a
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BoardmakerPriscilla KershawPriscilla Kershaw
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BooksharePriscilla KershawPriscilla Kershaw
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BPS Mobile AppGovernment and Community Relations Jennifer Hensley
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BPS Professional LibraryMike AlbaMike AlbaYBrevard Professional Library
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Brain PopSchool based purchase; ESOL provides for ESOL studentsY
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Carnegie Learning - access Michelle Marshall marshall.michelle@brevardschools.orgTheresa BarnewallYBPS CarnegieY
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Classlink/LaunchpadHelp DeskYour School's Assigned Tech Integrator
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CoGATAmanda Howell (Gifted resource teacher)
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Co:WriterJuana VelieJuana Velie
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College BoardPaula BewersePaula BewerseBPS College Board
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CPalmsThis is a DOE site, we are not able to troubleshootYCpalms
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CPen (Portable Scanning Pen)Jennifer MahovlichJennifer Mahovlich
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Davis DigitalFrank Stockman stockman.frank@brevardschools.orgLucy HertzYBPS Davis DigitalY
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Destiny FollettGina Clark (Tech Integrator) or Trish Ely (Media Resource)Gina Clark (Tech Integrator) or Trish Ely (Media Resource)Follett Destiny (LTI)
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Digital Classroom Plan Your School's Assigned Tech Integrator
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Discovery Education StreamingDistrict license not renewed for 19-20. School based purchase going forward - see your vendor rep
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Discovery Education TextbookFrank Stockman stockman.frank@brevardschools.org
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DOE ProgramsHelp Desk (put a ticket in to Jodi, Liz, or Irwin)
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EdmodoHelp Desk (accessed through Launchpad) Your School's Assigned Tech IntegratorYEdmodo
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Eureka MathHelp Desk (accessed through Launchpad) Diane Gard
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FLKRSElizabeth Millsfor toolbox help: toolboxsupport@cainc.com
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EverFi Apponlinetextbooks@brevardschools.org
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FOCUSHelp Desk (accessed through Launchpad) Your School's Assigned Tech IntegratorYBPS Focus Live
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FOCUS - photo issuesHelp DeskHelp Desk will send to Lisa Slavens
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FOCUS AppHelp Desk for staffschool support for parents
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Frontline/AccelifyApril Shaw or Cheryl WratchfordApril Shaw or Cheryl Wratchford
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GaleGina Clark (Tech Integrator) or Trish Ely (Media Resource)
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Google Help Desk (accessed through Launchpad) Your School's Assigned Tech IntegratorY
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GradeCam accessSchool based purchase - contact your repY
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HMH HRW accessMichelle Marshall marshall.michelle@brevardschools.orgContent specialist or resource teacherYBPS Holt McDougal District
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HMH SAM-SRI accessTrish Ely (Media Resource)Y
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HMH Think CentralMichelle Marshall marshall.michelle@brevardschools.orgJennifer CockrellYBPS Think Central District
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iPad and iPad apps Your School's Assigned Tech Integrator
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iReadyMichelle Marshall marshall.michelle@brevardschools.orgDebbie WoodBPS iReady
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iReady Launchpad Quickcards (K-2 only)Michelle Marshall or Gina ClarkLTP Memo: http://bpsprojects.brevardschools.org/LTP/Lists/LTP/Attachments/1819/LearningAlly.pdf
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Jar Cart Charging Issuesbrevard@jar-systems.com
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Learning Ally & Learning Ally Link School Contact; Priscilla KershawSchool Contact; Priscilla KershawY/N
Learning Ally (Teacher admin only)
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Math Nation accessMichelle Marshall marshall.michelle@brevardschools.orgContent specialist or resource teacherY
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McGraw Hill accessFrank Stockman stockman.frank@brevardschools.orgContent specialist or resource teacherYBPS McGraw-Hill ConnectEd
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Microsoft Imagine AcademyHelp Desk (accessed through Launchpad) Barrett PuschusY
BPS Microsoft Imagine Academy
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Microsoft One DriveHelp Desk (accessed through Launchpad) Melissa Woods
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MinecraftInstallation and access - School Tech or MineCraft Help DeskClassroom Use - Assigned IntegratorMinecraft Help Desk
https://minecrafteducation.zendesk.com/hc/en-us
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Moby MaxSchool Based - contact your repSchool Based - contact your rep
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MyOnHelp Desk (accessed through Launchpad) Debbie Wood or school based purchaseyBPS myOn
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Norton TextbookHelp Desk (accessed through Launchpad) Kimberly GartonNBPS Norton Worlds Together
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NWEAContent: Theresa Barnewall Tech issue: School tech
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OdysseywareKyle Barnett (BPS) or Brooke White Bwhite@odysseyware.comfor Adult Ed Brad Bell NBPS Odysseyware
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Office 365Help Desk (accessed through Launchpad) Office 365
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OneRosterFrank Stockman stockman.frank@brevardschools.org or Michelle Marshall marshall.michelle@brevardschools.orgMichelle Marshall marshall.michelle@brevardschools.org
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PBS Learning MediaYour School's Assigned Tech IntegratorYBPS PBS Learning Media
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PBIS Rewards online productSchool based purchase - schools should reach out to their vendor rep for this product.
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PeachJarJennifer Hensley
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Savvas (formerly Pearson)Michelle Marshall marshall.michelle@brevardschools.orgYBPS Pearson (new)
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Pearson My Math Lab or MathDashBoardTheresa Barnewall Theresa Barnewall N
BPS Pearson apps in library by title
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PEER IEPChristine Ramba-Hill
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Performance Matterspmsupport@brevardschools.org pmsupport@brevardschools.org Y
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Presto Online AttendanceMelody Stevens x752 or Liz Layfield x737
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ProGoeHelp Desk (accessed through Launchpad) Lynnette Thorstensen, Itzel CopleyYProgoe
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Promethean Interactive BoardsTech Integrator/ Promethean support 678.368.4376 BPS #7041786Promethean Leads – Gina (Viera Elementary) and Bobby (South Lake)
Leads – reach out to Amanda Carlson <Amanda.Carlson@prometheanworld.com>
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QuaverFrank Stockman stockman.frank@brevardschools.orgMinnie OrrYBPS Quaver
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Reading CountsTrish Ely (Media Resource)
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Reading PlusWhitney Augustine
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SchoolWires (New district website)Help Desk (accessed through Launchpad) Anne Graham, Rochelle Schneider, Andrea YoungBPS Homepage - New
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Snap & ReadJuana VelieJuana Velie
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SRIGina Clark (Tech Integrator) or Trish Ely (Media Resource)
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StemscopesMelissa Woods woods.melissa@brevardschools.orgMichelle Ferro (K-6)
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Studies Weekly (K-5)Michelle Marshall marshall.michelle@brevardschools.orgChristina Uttlinger
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Teaching BooksTrish Ely (Media Resource)
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TCI Social Studies (6th)Michelle Marshall marshall.michelle@brevardschools.orgChristina UttlingerYBPS TCI
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TIM ToolsDawn BronsteinYBPS Tim Tools
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UnifyHelp desk (accessed through Launchpad) pmsupport@brevardschools.orgY
BPS Unify Scanview and Unify Student Assessment Module
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Unique Learning System Mallory White (InD Resource Teacher)
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uPar (Protocol for Accommodations in Reading)Juana VelieJuana VelieN
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VAM Roster VerificationJohn Carr
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Vista LearningFrank Stockman stockman.frank@brevardschools.orgContent: LaDona Miller
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WorldbookFrank Stockman stockman.frank@brevardschools.orgYBPS World Book
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Write ScoreSchool based purchase - schools should reach out to their vendor rep for this product.- used in Title 1 schools
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ZearnCurrently school based purchase/pilotDiane Gard
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