TI Who to call for help.xlsx
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TinyURL to this document: https://goo.gl/Lb5PHB
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ProgramAccess IssuesContent (How to use)Accessed through Launchpad?Name of Launchpad AppSSO?
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Algebra Nation - accessHelp Desk (accessed through Launchpad) Theresa BarnewallYBPS Algebra NationY
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Bells (schedule) - changing them at schools
Facilities and Maintenance
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Big Ideas - accessHelp Desk (accessed through Launchpad) Julie Wager (7-12), Diane Gard (K-6)YBPS Big IdeasY
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Blackboard ConnectHelp DeskPat Lewis, Daniel Wall-DeSousaY
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BlackBoard LearnHelp Desk
Tam Rutenber, Melissa Woods, Dawn Bronstein
YBPS Blackboard Learn (New)
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Blackboard Mobile App
For Parents- Have the users contact Rachel Horst with questions
Rachel Horstn/a
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BoardmakerMichelle Patterson/Assistive Tech Team Michelle Patterson, AT Team
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BookshareDigital Rights Managers (DRMs)/Assistive Tech team Michelle Patterson, AT Team
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BPS Professional LibraryMike AlbaMike AlbaYBrevard Professional Library
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Brain PopSchool based purchase; ESOL provides for ESOL studentsY
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Carnegie Learning - access Help Desk (accessed through Launchpad) Theresa BarnewallYBPS CarnegieY
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Classlink/LaunchpadHelp DeskYour School's Assigned Tech Integrator
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College BoardPaula BewersePaula BewerseBPS College Board
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CPalmsThis is a DOE site, we are not able to troubleshootYCpalms
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Davis DigitalHelp Desk (accessed through Launchpad) Lucy HertzYBPS Davis DigitalY
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Destiny FollettGina Clark (Tech Integrator) or Trish Ely (Media Resource)
Gina Clark (Tech Integrator) or Trish Ely (Media Resource)
Follett Destiny (LTI)
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Digital Classroom Plan Your School's Assigned Tech Integrator
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Discovery Education accessHelp Desk (accessed through Launchpad) Your School's Assigned Tech IntegratorYBPS Discovery Streaming
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Edline GradeQuick
Turned off for teachers on 11/1 - Anne Graham or Tam Rutenber
Your School's Assigned Tech Integrator
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Edline Webpage - School and Dept. Sites
End of life 12/31We are no longer supporting this
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EdmodoHelp Desk (accessed through Launchpad) Your School's Assigned Tech IntegratorYEdmodo
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Eureka MathHelp Desk (accessed through Launchpad) Diane Gard
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FOCUSHelp Desk (accessed through Launchpad) Your School's Assigned Tech IntegratorYBPS Focus Live
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GaleGina Clark (Tech Integrator) or Trish Ely (Media Resource)
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Google Help Desk (accessed through Launchpad) Your School's Assigned Tech IntegratorY
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GradeCam accessSchool based purchase - contact your repY
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Happy ScientistMichelle FerroMichelle FerroYBPS Happy Scientist
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HMH HRW accessHelp Desk (accessed through Launchpad) Content specialist or resource teacherYBPS Holt McDougal District
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HMH SAM-SRI accessTrish Ely (Media Resource)Y
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HMH Think CentralHelp Desk (accessed through Launchpad) Jennifer CockrellYBPS Think Central District
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iPad and iPad apps Your School's Assigned Tech Integrator
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iReadyHelp Desk (accessed through Launchpad) Debbie WoodBPS iReady
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iReady Launchpad Quickcards (K-2 only)
Fill out request at https://goo.gl/forms/hViJKuE83M1GnGe82
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Learning Ally & Learning Ally Link Michelle Patterson/School ContactMichelle Patterson/School ContactY/N
Learning Ally (Teacher admin only)
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Math Nation accessHelp Desk (accessed through Launchpad) Content specialist or resource teacherY
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McGraw Hill accessHelp Desk (accessed through Launchpad) Content specialist or resource teacherYBPS McGraw-Hill ConnectEd
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Microsoft Imagine AcademyHelp Desk (accessed through Launchpad) Barrett PuschusY
BPS Microsoft Imagine Academy
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Microsoft One DriveHelp Desk (accessed through Launchpad) Dawn Bronstein, Gina Clark, Melissa Woods
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Moby MaxSchool Based - contact your repSchool Based - contact your rep
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MyOnHelp Desk (accessed through Launchpad) Debbie Wood or school based purchaseyBPS myOn
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NearpodHelp Desk (accessed through Launchpad) Gina Clark, Jessica Davis-KingY
BPS Nearpod Teachers and BPS Students
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Norton TextbookHelp Desk (accessed through Launchpad) Kimberly GartonNBPS Norton Worlds Together
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OdysseywareMelissa Catechis or Kim HuntNBPS Odysseyware
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Office 365Help Desk (accessed through Launchpad) Office 365
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OneRosterPam Aulakh
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PeachJarRachel Horst
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Pearson - accessHelp Desk (accessed through Launchpad) YBPS Pearson (new)
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Pearson My Math Lab or MathDashBoard
Theresa Barnewall Theresa Barnewall N
BPS Pearson apps in library by title
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PEER IEPJeff Pruitt
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Performance Matterspmsupport@brevardschools.org pmsupport@brevardschools.org Y
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Premier Literacy SuiteMichelle Patterson
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Presto Online AttendanceMelody Stevens x752 or Liz Layfield x737
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ProGoeHelp Desk (accessed through Launchpad) Lynn Conroy, Itzel CopleyYProgoe
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QuaverHelp Desk (accessed through Launchpad) Cynthia JohnsonYBPS Quaver
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Reading PlusWhitney Augustine
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SchoolWires (New district website)Help Desk (accessed through Launchpad) Dawn Bronstein, Gina ClarkBPS Homepage - New
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SRIGina Clark (Tech Integrator) or Trish Ely (Media Resource)
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StemscopesHelp Desk (accessed through Launchpad) Michelle Ferro (K-6), Loren Kingsley (7-12)
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Studies Weekly (K-5)Help Desk (accessed through Launchpad) Christina Uttlinger
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Teaching BooksTrish Ely (Media Resource)
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TCI Social Studies (6th)Help Desk (accessed through Launchpad) Christina UttlingerYBPS TCI
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TIM ToolsDaniel Wall De-SousaYBPS Tim Tools
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UnifyHelp desk (accessed through Launchpad) pmsupport@brevardschools.orgY
BPS Unify Scanview and Unify Student Assessment Module
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Unique Learning System Mallory White (InD Resource Teacher)
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VAM Roster VerificationJohn Carr
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WorldbookTrish Ely (Media Resource)YBPS World Book
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ZearnCurrently school based purchase/pilotDiane Gard
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