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Annual quality meetings tracker
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Each worksheet is the annual record of the 1:1 Meeting with each Manager
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CHAPTERQUESTION-TOPICANSWER - MEETING DONE IN 2023ANSWER - MEETING DONE IN 2024ANSWER - MEETING DONE IN 2025
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0 - PRELIMINARY INFORMATIONName of the Manager
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Date of meeting
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Extra notes
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CHAPTER 1:
Updates on matters discussed in previous management reviews.
Read the findings of the previous management review - were there evaluations regarding this area?
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Extra notes
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CHAPTER 2
Management of change:
Did any change occur in your area?
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If yes: do these changes have a potential effect on quality? If yes, which?
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Have you managed this change using the official Management of change templates?
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Extra notes
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CHAPTER 3
Internal/external issues:
Who or what can influence our Company´s ability to provide our products/services with the intended level of quality?
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Extra notes
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CHAPTER 4
Interested parties and customer satisfaction:
Who are you activities/products provided to?
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Do you believe our Clients are satisfied by our output?
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Did clients answer to our customer satisfaction questionnaire?
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what can influence positively your ability to provide your activities?
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Extra notes
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CHAPTER 5
Risks and opportunities
Describe your risks and evaluate their likelyness and their impact
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Describe your opportunities and evaluate their likelyness and their impact
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Extra notes
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CHAPTER 6
Resources
Are you satisfied with your current procedures/instructions? Is the level of detail sufficient?
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Is there a need of new procedures/instructions?
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Is there a need to make new training?
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Extra notes
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CHAPTER 7
Key Performance Indicators (KPIs) and Targets
Please share the KPIs of your department
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Please share the Targets of your department
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Extra notes
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CHAPTER 8
Nonconformities management
Did your department have any relevant nonconformity this year?
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Are you having recurring issues?
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Are you using the Event tracker?
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Extra notes
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CHAPTER 9
Audits
Are you satisfied with the audits you received this year?
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Do you have comments about the findings?
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Which processes could be audited next year?
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Extra notes
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CHAPTER 10
Improvement actions and need for changes:
Do you plan any specific improvement action for next year? Example: new projects, new activities, etc
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Extra notes
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