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UtilityType
Shut-off Moratorium
Waiving Late Fees
Residential
Commerical/Business
End DateSpanishLinks
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NOTICE: All Illinois gas, electric, water, and wastewater public utilities have been ordered by the ICC to cease all disconnections and late payment fees for all customer classes until May 1 or the until the Governor announces an end to the COVID-19 public health emergency. This does not to apply to municipally-owned utilities or cooperatives who don't fall under the jurisdiction of the ICC.
https://www.icc.illinois.gov/docket/files.aspx?no=P2020-0309&docId=297460
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ComEdElectricityYesYesYesYesMay 1No
https://es.comed.com/News/Pages/coronavirus.aspx
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Nicor GasGasYesYesYesYesMay 1No
https://www.nicorgas.com/company/press-room/nicor-gas-provides-energy-assistance-resources.html?fbclid=IwAR1ev32rBeo-9ZWUSVg8LDPnuU8tQbIP8b-4tKevavn-KP4A7fkLz9qyvQQ
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Peoples GasGasYesYesYesYesMay 1No
https://www.wecenergygroup.com/home/message/pgl-safety-message.htm
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North Shore GasGasYesYesYesYesMay 1No
https://www.wecenergygroup.com/home/message/nsg-safety-message.htm
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Consumers Gas Co.GasYesYesYesYesMay 1No
http://www.consumersgascompany.com/
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Illinois Gas CompanyGasYesYesYesYesMay 1No
https://www.olneydailymail.com/news/20200316/community-updates
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Ameren IL
Gas, Electricity
YesYesYesYesMay 1No
https://www.ameren.com/account/customer-service/covid-19
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MidAmerican
Gas, Electricity
YesYesYesYesMay 1No
https://www.midamericanenergy.com/coronavirus?fbclid=IwAR0p7HxD0eLT6_Qa3kaMVQ6ABLj9j0czaSt1wWYcmi7E9nNnh130irCY-Bo
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Mount Carmel Public Utility Company
Gas, Electricity
YesYesYesYesMay 1No
https://www.facebook.com/mtcarmelregister/posts/3193413654026707
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Liberty Utilities
Gas, Electricity, Water
YesYesYesYesMay 1No
https://missouri.libertyutilities.com/butler/covid19.html?fbclid=IwAR08TRLxJ3WAyV3plCOJDbZzw8mhg1HHm_rj078LiIPafS9mrVFEWjdjzyc
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AT&TTelecomYesYesYes
Yes (small businesses)
May 12Yes
https://www.att.com/es-us/sdabout/pages/COVID-19_spa.html
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VerizonTelecomYesYesYes
Yes (small businesses)
May 12No
https://www.verizon.com/about/news/update-verizon-serve-customers-covid-19
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U.S. CellularTelecomYesYesYes
Yes (small businesses)
May 12No
https://uscellular.com/covid-19?utm_source=facebook&utm_medium=spredfast&utm_campaign=uscc_20_ffp_na_post_na_fair&utm_content=sf119292210&sf119292210=1&fbclid=IwAR17PA3CVbGioeBFsd_Hyt8Nnelgr29SUFMmHD3o_UOBHUKos2aO4nncGck
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SprintTelecomYesYesYes
Yes (small businesses)
May 12No
https://newsroom.sprint.com/covid-19-updates-sprint-responds.htm?fbclid=IwAR1-yWLPWsFZLivxCOtGCBL9QbFw3_1DweCCC8qwhyG7NmIBJeSZSsTQSKc
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Charter/SpectrumTelecomYesYesYes
Yes (small businesses)
May 12No
https://docs.fcc.gov/public/attachments/DOC-363033A1.pdf
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ComcastTelecomYesYesYes
Yes (small businesses)
May 12Yes
https://corporate.comcast.com/press/releases/comcast-responde-al-covid-19-norteamericanos-conectados-a-internet
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T-MobileTelecomYesYesYes
Yes (small businesses)
May 12
Yes (via T-Mobile Puerto Rico)
https://www.t-mobilepr.com/noticias/1207/t-mobile-anuncia-acciones-en-respuesta-a-covid-19?fbclid=IwAR1-o8NAJxT8-MGxktQB3QE6xnZNuxwqb87Iegb3WQZ-iHZgu-onSmbyh7A
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Aqua ILWaterYesYesYesYesMay 1No?
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IL American WaterWaterYesYesYesYesMay 1No
https://amwater.com/ilaw/
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City of ChicagoWaterYesYesYesYesNever?
https://www.chicago.gov/city/en/depts/fin/provdrs/utility_billing/svcs/utility-bill-relief-program.html?fbclid=IwAR0EKeuKJoYWBgDbOnCpv7Q82sNNsh_NlcSvHm31tUdkdFlHbXW_mUDm49w
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Utility Services of Illinois, Inc.WaterYesYesYesYesMay 1No
https://www.uiwater.com/illinois
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City of North ChicagoWaterYesYesYesYesApril 15No
https://www.dailyherald.com/news/20200315/water-shut-offs-suspended-in-north-chicago
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Bahl Water CorporationWaterYesYesYesYesMay 1?
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Cedar Water Company, Inc.WaterYesYesYesYesMay 1?
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Colonial Meadows Water Co.WaterYesYesYesYesMay 1?
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Powers Water Co., Inc.WaterYesYesYesYesMay 1?
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Rockvale CorporationWaterYesYesYesYesMay 1?
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Rockwell Utilities, LLCWaterYesYesYesYesMay 1No
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Silvis Heights Water CorporationWaterYesYesYesYesMay 1?
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Forestview Utilities Corporation?YesYesYesYesMay 1?
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City of Woodstock, ILWaterYesYesYesYesJune 26No
https://www.woodstockil.gov/sites/default/files/fileattachments/city_council/meeting/packets/38311/march_25_2020_emergency_city_council_meeting_-_updated.pdf
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Jo-Carroll Energy (Dairyland Power Cooperative)
Electric Cooperative, Gas, Internet
YesYesYes??No
https://www.jocarroll.com/concern-community
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Eastern Illini Electric Cooperative
Electric Cooperative
YesYesYes?May 1No
https://www.eiec.org/operational-update-0
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Egyptian Electric Cooperative Association
Electric Cooperative
YesYesYes?May 1No
https://eeca.coop/covid-19-offive-closure/
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MJM Electric Cooperative, Inc.
Electric Cooperative
No?No????No
https://www.mjmec.coop/letter-mjm
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McDonough Power Cooperative
Electric Cooperative
No?No????No
http://mcdonoughpower.com/?fbclid=IwAR0EmQgKNoIZCWGseyHTTJB-HdyaS6JrZIUE2qOc_f9Gf8F1K9HefnMSQVI
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Menard Electric Cooperative
Electric Cooperative
YesYesYes??No
https://www.menard.com/march-16-news
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Norris Electric Cooperative
Electric Cooperative
No?No????No
https://www.norriselectric.com/?fbclid=IwAR2bUQgE7Rk-CvwLb6W183n00teAjsJX6LvuC5i8anzrfywETdxaH0KxgCM
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Rural Electric Convenience Coop. Co.
Electric Cooperative
No?No????No
http://www.recc.coop/recc-lobby-closed-office-remains-open/
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Shelby Electric Cooperative
Electric Cooperative
No?No????No
https://www.shelbyelectric.coop/content/coronavirus-message-cooperative
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Southeastern Illinois Electric Cooperative, Inc.
Electric Cooperative
No?No????No
https://southeasternelectric.com/news-announcements/all-offices-closed-to-public-access
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Southern Illinois Electric Cooperative
Electric Cooperative
YesYesYes?May 1No
https://siec.org/service-continuity-plan/
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Southern Illinois Power Cooperative
Electric Cooperative
?????No
https://www.sipower.org/news/
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Southwestern Electric Cooperative, Inc.
Electric Cooperative
YesYesYes?May 1No
https://www.sweci.com/co-op-suspends-disconnections-and-late-fees-through-may-1
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Tri-County Electric Cooperative, Inc.
Electric Cooperative
?????No
https://www.facebook.com/TCECoop/posts/3168844996472997
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Warren County REMC
Electric Cooperative
YesYesYes??No
https://wcremc.com/warren-county-remcs-response-covid-19
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Wayne-White Counties Electric Cooperative
Electric Cooperative
?????No
http://waynewhitecoop.com/
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Western Illinois Electrical Coop.
Electric Cooperative
No?No????No
https://www.wiec.net/2020/03/19/covid-19-office-closing-3-19-2020-until-further-notice/
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Clay Electric Cooperative, Inc.
Electric Cooperative
No?No????No
https://www.facebook.com/ceci.coop/
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Clinton County Electric Cooperative, Inc.
Electric Cooperative
?????No
https://www.facebook.com/ClintonCountyElectric/
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Coles-Moultrie Electric Cooperative
Electric Cooperative
No?No????No
https://www.cmec.coop/
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*** if you notice any out-of-date policies or missing public utilities/cooperatives, please reach out to eva@illinoispirg.org to let them know
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