|1||Education Help Line facilitator calls all prospective participants from the Help Line or the "Form Responses" sheet to confirm their interest in attending a F2F class. This is just to make sure that they understand what F2F is, in case they may be interested in taking a different class or are unaware of what F2F is.|
|2||Education Help Line facilitator then fills out information for the participant into the "F2F Confirmed" sheet to be enrolled in a future class.|
|3||(Only applicable if timestamps are out of order) Participant Coordinator to sort the order of participants in "F2F Confirmed" so that oldest origination/referral date is at the top of the list.|
|4||Starting from the oldest referral date, Participant Coordinator will call participants from "F2F Confirmed" sheet to enroll them in a F2F class.|
|5||Participant Coordinator logs all contact history in the Comments column.|
|6||If a participant is able to join the class, Participant Coordinator cuts and pastes their information from the "F2F Confirmed" sheet to the "Class" sheet.|
|7||After confirming a participant's attendance, Participant Coordinator copies and pastes the participant's information into the roster in the Internal Class List sheet (link in next step). This information should be placed into the appropriate sheet for this specific class, which can be found in the "Master List" sheet in the Internal Class List|
|7.A||Click for link to Internal Class List (Please contact Patrick Lee if you do not have access to this sheet)|
|8||After fully enrolling the class, Participant Coordinator sends a list of the names and contact information of the participants who will be attending the class to the teachers of that class.|
|9||Class 10 - The Spanish Education Coordinator/Director (Valerie Jimenez) will assign the IOOV speaker and inform the teachers who they are for both the English and Spanish classes, add the Class 10 event to the shared NAMI SFV Education Calendar inviting the assigned speaker, and log details to the Internal Class List & Roster spreadsheet. |
The speaker will be re-confirmed 3-4 weeks prior to Class 10. For additional questions or concerns, please reach out to Valerie Jimenez or Patrick Lee.
|10||Class 11 - The F2F Class Coordinator/Program Manager (Artin Vartanian) will assign the Advocacy speaker and inform the teachers who will be speaking, add the Class 11 event to the shared NAMI SFV Education Calendar inviting the assigned speaker, and log details to the Internal Class List & Roster spreadsheet. |
Artin will re-confirm the speaker 3-4 weeks prior to Class 11. For additional questions or concerns, please reach out to Artin Vartanian or Patrick Lee.
|11||Class 12 - Either Kim Bunnell or Jasmine Silvas will speak at the Class 12 regarding NAMI Walk, membership, or volunteering. The F2F Class Coordinator/Program Manager (Artin Vartanian) will reach out to Kim (F2F classes) or Jasmine (FaF classes) for availability, inform the teachers who will be speaking for class 12, add the Class 12 event to the shared NAMI SFV Education Calendar inviting the assigned speaker, and log details to the Internal Class List & Roster spreadsheet. |
Artin will re-confirm with Kim or Jasmine 3-4 weeks prior to Class 12. For additional questions or concerns, please reach out to Kim Bunnell, Jasmine Silvas, or Patrick Lee.
|12||When the class has finished, Participant Coordinator contacts teachers for the list of students who graduated.|
|13||Participant Coordinator cuts and pastes graduated student information from the "Class" sheet to the "Graduated" sheet.|
|14||Participant Coordinator enters graduated student information into NationBuilder and adds the "F2F Graduate" tag to their file.|
|15||Participant Coordinator checks "Class" sheet for students that were not on the list of graduates, and asks teachers if those students should be placed back on the waitlist or are no longer interested.|
|16||Participant Coordinator cuts and pastes non-graduated student information from "Class" sheet to "F2F Confirmed" sheet or "Inactive" sheet depending on teacher's input.|
|17||Every 2 months, Participant Coordinator checks the Comments column in "F2F Confirmed" to see if there are individuals who have not responded to any emails or phone calls. If there has been no response to 4-5 attempts at contact, Participant Coordinator sends email asking if they would like to remain on the waitlist. Cut and paste information from waitlist to "Inactive" if they do not respond.|