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Name/PersonaKipras (Lina)Name/PersonaAlan (Sebastian)Name/PersonaJoram (Sebastian)Name/PersonaAnvesh (Hans)Name/PersonaDiana (Lisa)Name/PersonaCamilla (Lisa)
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Pre-qualifying QuestionsPre-qualifying QuestionsPre-qualifying QuestionsPre-qualifying QuestionsPre-qualifying QuestionsPre-qualifying Questions
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What is your attitude toward coffee on a scale from 1-5 (caffeine supply to pleasure)?5 (for caffeine but more on the ritual side, with friends or reading a book) What is your attitude toward coffee on a scale from 1-5 (caffeine supply to pleasure)?5 serious hobbyWhat is your attitude toward coffee on a scale from 1-5 (caffeine supply to pleasure)?5What is your attitude toward coffee on a scale from 1-5 (caffeine supply to pleasure)?Weekend pleasure. during the week What is your attitude toward coffee on a scale from 1-5 (caffeine supply to pleasure)?5. Worked as a Barista for 1-year
Loves coffee and is a big hobby
Did a coffee course in Japan
What is your attitude toward coffee on a scale from 1-5 (caffeine supply to pleasure)?4 doesn't care about coffee as much as the experts. Doesn't think she is an expert
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What kind of coffee setup do you have from 1-5
1 - instant/capsules
2 - anything without a grinder
3 - anything with a manual or a basic electric grinder
4 - anything with better grinder
5 - espresso machine / high-end grinder
2 (mokka, aeropress, no grinder)What kind of coffee setup do you have from 1-5
1 - instant/capsules
2 - anything without a grinder
3 - anything with a manual or a basic electric grinder
4 - anything with better grinder
5 - espresso machine / high-end grinder
1-5 depends on the day and on time v60 grinder etc. Has everything What kind of coffee setup do you have from 1-5
1 - instant/capsules
2 - anything without a grinder
3 - anything with a manual or a basic electric grinder
4 - anything with better grinder
5 - espresso machine / high-end grinder
4 (V60, aeropress, french press + Fellow Grinder)What kind of coffee setup do you have from 1-5
1 - instant/capsules
2 - anything without a grinder
3 - anything with a manual or a basic electric grinder
4 - anything with better grinder
5 - espresso machine / high-end grinder
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1 or 2 cups a day
What kind of coffee setup do you have from 1-5
1 - instant/capsules
2 - anything without a grinder
3 - anything with a manual or a basic electric grinder
4 - anything with better grinder
5 - espresso machine / high-end grinder
5What kind of coffee setup do you have from 1-5
1 - instant/capsules
2 - anything without a grinder
3 - anything with a manual or a basic electric grinder
4 - anything with better grinder
5 - espresso machine / high-end grinder
1 now
before french press
but go out a lot for coffee
coffee in a bag, cold brew
is going to invest in a coffee machine expresso machine
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How much do you spend (roughly) per month on coffee at home?10 EURHow much do you spend (roughly) per month on coffee at home?Buys tea and coffee. Drinking tea and coffee with freinds in Croatia is a big thing
100euro. 3 to 5 a day of coffee
How much do you spend (roughly) per month on coffee at home?gets his beans for free but if had to pay, 60 EUR How much do you spend (roughly) per month on coffee at home?20-30 euros How much do you spend (roughly) per month on coffee at home?150 euro
150 gram package
How much do you spend (roughly) per month on coffee at home?Winter more at home
summer at coffee shop
100-150 euro
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"How much do you drink from
from 1-5 "
5How much do you drink from
from 1-5
How much do you drink from
from 1-5
4 (2 brews/day)How much do you drink from
from 1-5
1 or 2 cups a day How much do you drink from
from 1-5
cups per day 2
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Sum Sum Sum Sum Sum Sum
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Section Positive Negative Comments ideas Section Positive Negative Comments ideas Section Positive Negative Comments ideas Section Positive Negative Comments ideas Section Positive Negative Comments ideas Section Positive Negative Comments ideas
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WelcomeSimple, knew what the buttons mean and where they would lead to
Welcomelikes the hot new coffee. Small font, thinks to design
buttons side by side
less text more pitcures
Add a picture of the new coffee
colour code coffees e.g. some are sweet which could be purple
one button only or side by side
A separate area for find your coffee
Look out for accessibility
WelcomeLooks straightforward, clear
Category section depending on how you brew
Would click on all coffees immediately to see what we offer. This would help decide if it's worth exploring more.
Assumed he would find gear in sets and gifts or burger menu.

To all coffees: expects to see Origin, roaster, type of roast, packaging size, doesn't care about pictures of a producer.

Seeing the range (that it's not just 1-2 coffees), delivery speed, price, how easy it is to place an order.
WelcomeWould go straight to buy coffee. Would go to expresso looks for strength of coffee a strength and priceDoesn't know what "espresso" means
WelcomeAll coffees
knows her coffee, not an expert, but would find a quiz (find you coffee) very useful
would go straight to view all the coffee beans

Not sure what espresso means
would think that espresso is just the drink
Roaster and filters
Would want a shortlist of coffee beans under find my coffee
Welcomelikes the help find your coffee. Likes to be guided her on taste
not always sure what she should buy
not sure about the menu bar and naming
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Coffee highlights Finds coffee sexy here
Knows he can search for the coffee
Looks at the best seller, that is the best. Would look at what others would buy
Too much information
Would not trust or look at the recommendations
Would not believe the recommendations to be true
coffee quality pictures
Would search for coffee by country. He loves Brazilian and Kenya coffee.
Would like to see coffee listed by country
Would like hear a story about the plantation etc
Coffee highlights Coffee of the Month is more of a story. Bestsellers Weekly recommendations.changes to many Summer coffees is too much info just keep it to coffee of the month  Scoring filter for coffee,
Filters for fruitiness, bitter. natural
Tell a story about the coffee. Producer of the coffee
Fun facts about coffee
What kind of coffee are you looking?
Home/cold brew. How to make it?
Coffee highlights N/A
Coffee highlights
Coffee highlights Would have the "Bestsellers" coffee first Would think the recommendations are just what you (60beans) want to sell
Coffee highlights Likes bestsellersHot new coffee. not sure what to do with it. Maybe more info
not sure about the recommendation wouldn't know what the coffee is about not enough info
Wouldn't trust the recommendations
An influencer to recommend the coffee. not just a list. Would trust the influencer's recommendations and not that of the 60beans team
Recommendation for a situation. e.g. coffee for the afternoon or for reading a book e.g. Like wine and cheese e.g. The wine you would drink at night
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Summer Coffees
Summer Coffees
Summer CoffeesN/A
Summer Coffees
Summer CoffeesLikes that would expect to have beans, something fruity and cold
Summer Coffees
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Taste Profile Likes the taste profile would assume there 3-10 questions to answer. Would like a simple overview of 'his coffees' with a Buy now button Was unsure if the summer coffees are nutty and chocolaty Would have a better visual split the summer coffees and the nutty section
Taste Profile
Taste Profile N/A
Taste Profile Like the filters and the flavours, would use them as a guide
Source of the coffee / Coffee beans
Use flavours for the filter
Taste Profile Is complicated, and doesn't fit with the summer coffee
Thinks the nutty and fruity relate to the Summer coffee. Not a clear divide between the 2
Filters of coffee
- Taste/flavour
- Country of origin
- Roaster grade
- Equipment
This could be in the menu

Have information in a slider e.g. summer coffees at the start
Taste Profile Like the filters and what coffee is best for a certain occasionTaste filters are so useful in the US the coffee was really dark which she didn't like
Is the coffee good with milk? a taste advisor
a bit more help with the filters
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Europe's roasters
Why 60beans
Feedback
Likes Europe roasters, Would like to explore and know what coffee are in Europe.
Likes the marketing text
Maybe move the marketing up in the page.Formed your opinion, about the company, then know about the coffee

Europe's roasters
Why 60beans
Feedback
Could add the story.
If 60beans were an aggregator for the best coffees in Europe
Likes marketing is enough for him. Have it either at the start or the very bottom of the page
Europe's roasters
Why 60beans
Feedback
This is way cooler. Hooked! Understands very quickly and clearly what we do. Can quickly spot a couple of roasters he knows and likes, he'd be interested.
Europe's roasters
Why 60beans
Feedback
Europe's roasters
Why 60beans
Feedback
Like the Europe finest roaster
It makes 60beans more valid and trustworthy
Builds trust in the brand
Europe's roasters
Why 60beans
Feedback
The filter are great so you don't need to scroll through all 300 coffees, and it helps you make the decsiosn to narrow it down
It would be good to scroll through the roasters if you were an expert it would mean something. If you're not an expert its not really relevant as I wouldn't know any of them
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More than coffee
Newsletter
More than coffee
Newsletter
More than coffee
Newsletter
More than coffee
Newsletter
More than coffee
Newsletter
More than coffee
Newsletter
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BlogNo sure what the blog is. Would not look at the blog
Blog
BlogN/A
Blog
BlogWould recommend using influencers
Would use them and videos to show people how to brew coffee and how to prepare coffee like an expert
Blog
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Closing QuestionsClosing QuestionsClosing QuestionsClosing QuestionsClosing QuestionsClosing Questions
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What was the most useful information here to make a decision?- Bestsellers
- The taste finder
- Coffee Origin
What was the most useful information here to make a decision?N/AWhat was the most useful information here to make a decision?People (festivals, barista friends)What was the most useful information here to make a decision?What was the most useful information here to make a decision?All coffees.Your own coffee What was the most useful information here to make a decision?60beans offers coffee from lots of different places and a wide range The website is too long and too many scolls
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If you had a magic wand and money was no object, is there anything you would change or add.Working with Bonanza: show who you are working with, partnering with If you had a magic wand and money was no object, is there anything you would change or add.
One-click to buy. with Apple pay
If you had a magic wand and money was no object, is there anything you would change or add.Seeing very clearly we have roasters not just from BerlinDid expect them to come in one delivery. Is okay if they come in separate deliveries, as long as there is a warning beforehand. If you had a magic wand and money was no object, is there anything you would change or add.Quality coffee and imagery If you had a magic wand and money was no object, is there anything you would change or add.Sliders
what milk goes with coffee
If you had a magic wand and money was no object, is there anything you would change or add.influencers, tastemakers, and video
Emma Chamberlin
How can you make coffee etc
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Where do you find info about coffee?people/Barista freindsWhere do you find info about coffee?N/AWhere do you find info about coffee?Where do you find info about coffee?Not really looking, doesn't research Where do you find info about coffee?youtube (Joshua Weissman), google (cafe latte)Where do you find info about coffee?Youtube, freinds, some from coffee shops. a bit from everywhere
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Annual household income (optional)"tragically poor"Annual household income (optional)Assume HighAnnual household income (optional)30k EURAnnual household income (optional)60kAnnual household income (optional)Student Annual household income (optional)170k
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Age24AgeAssume c.a. 40 Age30AgeMid 30sAgeearly 20sAge32
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GenderMaleGenderMaleGenderMaleGenderMaleGenderFemaleGenderFemale
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