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1 | Name/Persona | Kipras (Lina) | Name/Persona | Alan (Sebastian) | Name/Persona | Joram (Sebastian) | Name/Persona | Anvesh (Hans) | Name/Persona | Diana (Lisa) | Name/Persona | Camilla (Lisa) | |||||||||||||||||||||||
2 | Pre-qualifying Questions | Pre-qualifying Questions | Pre-qualifying Questions | Pre-qualifying Questions | Pre-qualifying Questions | Pre-qualifying Questions | |||||||||||||||||||||||||||||
3 | What is your attitude toward coffee on a scale from 1-5 (caffeine supply to pleasure)? | 5 (for caffeine but more on the ritual side, with friends or reading a book) | What is your attitude toward coffee on a scale from 1-5 (caffeine supply to pleasure)? | 5 serious hobby | What is your attitude toward coffee on a scale from 1-5 (caffeine supply to pleasure)? | 5 | What is your attitude toward coffee on a scale from 1-5 (caffeine supply to pleasure)? | Weekend pleasure. during the week | What is your attitude toward coffee on a scale from 1-5 (caffeine supply to pleasure)? | 5. Worked as a Barista for 1-year Loves coffee and is a big hobby Did a coffee course in Japan | What is your attitude toward coffee on a scale from 1-5 (caffeine supply to pleasure)? | 4 doesn't care about coffee as much as the experts. Doesn't think she is an expert | |||||||||||||||||||||||
4 | What kind of coffee setup do you have from 1-5 1 - instant/capsules 2 - anything without a grinder 3 - anything with a manual or a basic electric grinder 4 - anything with better grinder 5 - espresso machine / high-end grinder | 2 (mokka, aeropress, no grinder) | What kind of coffee setup do you have from 1-5 1 - instant/capsules 2 - anything without a grinder 3 - anything with a manual or a basic electric grinder 4 - anything with better grinder 5 - espresso machine / high-end grinder | 1-5 depends on the day and on time v60 grinder etc. Has everything | What kind of coffee setup do you have from 1-5 1 - instant/capsules 2 - anything without a grinder 3 - anything with a manual or a basic electric grinder 4 - anything with better grinder 5 - espresso machine / high-end grinder | 4 (V60, aeropress, french press + Fellow Grinder) | What kind of coffee setup do you have from 1-5 1 - instant/capsules 2 - anything without a grinder 3 - anything with a manual or a basic electric grinder 4 - anything with better grinder 5 - espresso machine / high-end grinder | 3 1 or 2 cups a day | What kind of coffee setup do you have from 1-5 1 - instant/capsules 2 - anything without a grinder 3 - anything with a manual or a basic electric grinder 4 - anything with better grinder 5 - espresso machine / high-end grinder | 5 | What kind of coffee setup do you have from 1-5 1 - instant/capsules 2 - anything without a grinder 3 - anything with a manual or a basic electric grinder 4 - anything with better grinder 5 - espresso machine / high-end grinder | 1 now before french press but go out a lot for coffee coffee in a bag, cold brew is going to invest in a coffee machine expresso machine | |||||||||||||||||||||||
5 | How much do you spend (roughly) per month on coffee at home? | 10 EUR | How much do you spend (roughly) per month on coffee at home? | Buys tea and coffee. Drinking tea and coffee with freinds in Croatia is a big thing 100euro. 3 to 5 a day of coffee | How much do you spend (roughly) per month on coffee at home? | gets his beans for free but if had to pay, 60 EUR | How much do you spend (roughly) per month on coffee at home? | 20-30 euros | How much do you spend (roughly) per month on coffee at home? | 150 euro 150 gram package | How much do you spend (roughly) per month on coffee at home? | Winter more at home summer at coffee shop 100-150 euro | |||||||||||||||||||||||
6 | "How much do you drink from from 1-5 " | 5 | How much do you drink from from 1-5 | How much do you drink from from 1-5 | 4 (2 brews/day) | How much do you drink from from 1-5 | 1 or 2 cups a day | How much do you drink from from 1-5 | cups per day | 2 | |||||||||||||||||||||||||
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10 | Section | Positive | Negative | Comments ideas | Section | Positive | Negative | Comments ideas | Section | Positive | Negative | Comments ideas | Section | Positive | Negative | Comments ideas | Section | Positive | Negative | Comments ideas | Section | Positive | Negative | Comments ideas | |||||||||||
11 | Welcome | Simple, knew what the buttons mean and where they would lead to | Welcome | likes the hot new coffee. | Small font, thinks to design buttons side by side less text more pitcures | Add a picture of the new coffee colour code coffees e.g. some are sweet which could be purple one button only or side by side A separate area for find your coffee Look out for accessibility | Welcome | Looks straightforward, clear Category section depending on how you brew | Would click on all coffees immediately to see what we offer. This would help decide if it's worth exploring more. Assumed he would find gear in sets and gifts or burger menu. To all coffees: expects to see Origin, roaster, type of roast, packaging size, doesn't care about pictures of a producer. Seeing the range (that it's not just 1-2 coffees), delivery speed, price, how easy it is to place an order. | Welcome | Would go straight to buy coffee. Would go to expresso looks for strength of coffee a strength and price | Doesn't know what "espresso" means | Welcome | All coffees knows her coffee, not an expert, but would find a quiz (find you coffee) very useful would go straight to view all the coffee beans | Not sure what espresso means would think that espresso is just the drink | Roaster and filters Would want a shortlist of coffee beans under find my coffee | Welcome | likes the help find your coffee. Likes to be guided her on taste not always sure what she should buy | not sure about the menu bar and naming | ||||||||||||||||
12 | Coffee highlights | Finds coffee sexy here Knows he can search for the coffee Looks at the best seller, that is the best. Would look at what others would buy | Too much information Would not trust or look at the recommendations Would not believe the recommendations to be true | coffee quality pictures Would search for coffee by country. He loves Brazilian and Kenya coffee. Would like to see coffee listed by country Would like hear a story about the plantation etc | Coffee highlights | Coffee of the Month is more of a story. Bestsellers | Weekly recommendations.changes to many Summer coffees is too much info just keep it to coffee of the month | Scoring filter for coffee, Filters for fruitiness, bitter. natural Tell a story about the coffee. Producer of the coffee Fun facts about coffee What kind of coffee are you looking? Home/cold brew. How to make it? | Coffee highlights | N/A | Coffee highlights | Coffee highlights | Would have the "Bestsellers" coffee first | Would think the recommendations are just what you (60beans) want to sell | Coffee highlights | Likes bestsellers | Hot new coffee. not sure what to do with it. Maybe more info not sure about the recommendation wouldn't know what the coffee is about not enough info Wouldn't trust the recommendations | An influencer to recommend the coffee. not just a list. Would trust the influencer's recommendations and not that of the 60beans team Recommendation for a situation. e.g. coffee for the afternoon or for reading a book e.g. Like wine and cheese e.g. The wine you would drink at night | |||||||||||||||||
13 | Summer Coffees | Summer Coffees | Summer Coffees | N/A | Summer Coffees | Summer Coffees | Likes that would expect to have beans, something fruity and cold | Summer Coffees | |||||||||||||||||||||||||||
14 | Taste Profile | Likes the taste profile would assume there 3-10 questions to answer. Would like a simple overview of 'his coffees' with a Buy now button | Was unsure if the summer coffees are nutty and chocolaty | Would have a better visual split the summer coffees and the nutty section | Taste Profile | Taste Profile | N/A | Taste Profile | Like the filters and the flavours, would use them as a guide | Source of the coffee / Coffee beans Use flavours for the filter | Taste Profile | Is complicated, and doesn't fit with the summer coffee Thinks the nutty and fruity relate to the Summer coffee. Not a clear divide between the 2 | Filters of coffee - Taste/flavour - Country of origin - Roaster grade - Equipment This could be in the menu Have information in a slider e.g. summer coffees at the start | Taste Profile | Like the filters and what coffee is best for a certain occasion | Taste filters are so useful in the US the coffee was really dark which she didn't like Is the coffee good with milk? a taste advisor a bit more help with the filters | |||||||||||||||||||
15 | Europe's roasters Why 60beans Feedback | Likes Europe roasters, Would like to explore and know what coffee are in Europe. Likes the marketing text | Maybe move the marketing up in the page.Formed your opinion, about the company, then know about the coffee | Europe's roasters Why 60beans Feedback | Could add the story. If 60beans were an aggregator for the best coffees in Europe Likes marketing is enough for him. Have it either at the start or the very bottom of the page | Europe's roasters Why 60beans Feedback | This is way cooler. Hooked! Understands very quickly and clearly what we do. | Can quickly spot a couple of roasters he knows and likes, he'd be interested. | Europe's roasters Why 60beans Feedback | Europe's roasters Why 60beans Feedback | Like the Europe finest roaster It makes 60beans more valid and trustworthy Builds trust in the brand | Europe's roasters Why 60beans Feedback | The filter are great so you don't need to scroll through all 300 coffees, and it helps you make the decsiosn to narrow it down | It would be good to scroll through the roasters if you were an expert it would mean something. If you're not an expert its not really relevant as I wouldn't know any of them | |||||||||||||||||||||
16 | More than coffee Newsletter | More than coffee Newsletter | More than coffee Newsletter | More than coffee Newsletter | More than coffee Newsletter | More than coffee Newsletter | |||||||||||||||||||||||||||||
17 | Blog | No sure what the blog is. Would not look at the blog | Blog | Blog | N/A | Blog | Blog | Would recommend using influencers Would use them and videos to show people how to brew coffee and how to prepare coffee like an expert | Blog | ||||||||||||||||||||||||||
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19 | Closing Questions | Closing Questions | Closing Questions | Closing Questions | Closing Questions | Closing Questions | |||||||||||||||||||||||||||||
20 | What was the most useful information here to make a decision? | - Bestsellers - The taste finder - Coffee Origin | What was the most useful information here to make a decision? | N/A | What was the most useful information here to make a decision? | People (festivals, barista friends) | What was the most useful information here to make a decision? | What was the most useful information here to make a decision? | All coffees.Your own coffee | What was the most useful information here to make a decision? | 60beans offers coffee from lots of different places and a wide range | The website is too long and too many scolls | |||||||||||||||||||||||
21 | If you had a magic wand and money was no object, is there anything you would change or add. | Working with Bonanza: show who you are working with, partnering with | If you had a magic wand and money was no object, is there anything you would change or add. | One-click to buy. with Apple pay | If you had a magic wand and money was no object, is there anything you would change or add. | Seeing very clearly we have roasters not just from Berlin | Did expect them to come in one delivery. Is okay if they come in separate deliveries, as long as there is a warning beforehand. | If you had a magic wand and money was no object, is there anything you would change or add. | Quality coffee and imagery | If you had a magic wand and money was no object, is there anything you would change or add. | Sliders what milk goes with coffee | If you had a magic wand and money was no object, is there anything you would change or add. | influencers, tastemakers, and video Emma Chamberlin How can you make coffee etc | ||||||||||||||||||||||
22 | Where do you find info about coffee? | people/Barista freinds | Where do you find info about coffee? | N/A | Where do you find info about coffee? | Where do you find info about coffee? | Not really looking, doesn't research | Where do you find info about coffee? | youtube (Joshua Weissman), google (cafe latte) | Where do you find info about coffee? | Youtube, freinds, some from coffee shops. a bit from everywhere | ||||||||||||||||||||||||
23 | Annual household income (optional) | "tragically poor" | Annual household income (optional) | Assume High | Annual household income (optional) | 30k EUR | Annual household income (optional) | 60k | Annual household income (optional) | Student | Annual household income (optional) | 170k | |||||||||||||||||||||||
24 | Age | 24 | Age | Assume c.a. 40 | Age | 30 | Age | Mid 30s | Age | early 20s | Age | 32 | |||||||||||||||||||||||
25 | Gender | Male | Gender | Male | Gender | Male | Gender | Male | Gender | Female | Gender | Female | |||||||||||||||||||||||
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