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Staff Training Schedule Template – Example
https://www.smartsheet.com/try-it?trp=12239&utm_source=template-google-sheet&utm_medium=content&utm_campaign=Staff+Training+Schedule-google-sheet-12239&lpa=Staff+Training+Schedule+google-sheet+12239
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This tab contains example data. To begin building your staff training schedule, use the BLANK tab.
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Company NameTraining Program NameTraining Period
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Future Tech InnovationsAdvanced Customer Service SkillsOctober 1, 20XX - October 31, 20XX
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List each employee’s name and identification number for tracking and reference. Specify the department or role each employee holds to organize training sessions relevant to specific teams.List the start and end times of each training session to ensure participants are informed of the duration. Provide the name of the trainer or instructor leading each session so employees know whom to contact if necessary. Specify whether the training is conducted in a physical location (e.g., Training Room 1) or virtually (e.g., via Zoom or Microsoft Teams).Provide a description of the topic or module covered in each session (e.g., safety protocols, customer service skills).
Include brief outline of the learning objectives or goals for the session to inform participants of what they will achieve.
Make a record of each employee's attendance (e.g., if they were present, absent, or late). Add any relevant notes, such as reasons for absence or additional comments on employee participation.Indicate the status of the employee's training (e.g., if it is complete, in progress, or not started). If the training involves testing or evaluation, record scores or results. Indicate if a certification was issued upon completion.Collect employee feedback on the training session, such as a rating or suggestions for improvements. Trainers can comment on employee performance, engagement, or areas for further development.
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Employee InformationTraining Session DetailsTraining Module / TopicAttendance TrackingTraining Status and ProgressFeedback
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NameIDRoleDateStart TimeEnd TimeTrainer / InstructorLocation / PlatformSession TopicObjectivesAttendance StatusComments Completion StatusAssessment ScoreCertification IssuedEmployee FeedbackTrainer Notes
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Devon GomezE10001Sales Representative10/03/20XX10:00 AM2:00 PMMaria SanchezTraining Room A3 (On-site)Handling Difficult CustomersEquip staff with techniques to de-escalate tense situations, enhance active listening skills, and maintain professionalism during challenging interactions.PresentIn Progress85%No"The session was engaging and provided useful strategies."Showed strong engagement throughout the session.
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Diana KennedyE10002Customer Support SpecialistPresentIn Progress90%No"I appreciated the role-playing exercises; they made the concepts more practical." Demonstrated excellent understanding of de-escalation techniques.
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Everett CrosseE10003Technical Support AssociateLate15 min late due to a tech issueIn Progress78%No"I would've liked more time for Q&A."Needs improvement in applying listening skills.
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Fiorella FitzgeraldE10004Sales AssociatePresentIn Progress88%No"The examples shared were very relevant to our daily challenges."Actively participated in discussions and role-plays.
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Guadalupe GarciaE10005Customer Success ManagerAbsentApproved PTONot StartedN/ANoAbsent, will need to attend the make-up session.
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Devon GomezE10001Sales Representative10/05/20XX2:00 PM5:00 PMOnline PresentationLink to portalModule 2PresentCompleted95%Yes
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Diana KennedyE10002Customer Support SpecialistPresentCompleted100%Yes
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Everett CrosseE10003Technical Support AssociatePresentCompleted85%Yes
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Fiorella FitzgeraldE10004Sales AssociatePresentCompleted82%Yes
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Guadalupe GarciaE10005Customer Success ManagerPresentCompleted90%Yes
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Devon GomezE10001Sales Representative10/06/20XX10:00 AM2:00 PMMaria SanchezTraining Room A3 (On-site)Module 3
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Diana KennedyE10002Customer Support Specialist
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Everett CrosseE10003Technical Support Associate
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Fiorella FitzgeraldE10004Sales Associate
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Guadalupe GarciaE10005Customer Success Manager
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