TSC Suppliers Contact List

	A	B	C	E	F	G	H	I	J
1	Alarms
2		Supplier	Contact Numbers	Email	Emergency Key Holders		Club Contact	Comments	Actions
3		Oakpark Alarms,34 High Street,Winslow,Bucks, MK18 3HB					Nigel Kerry	Service is carried out every 6 months for fire related equipment and annually for the intruder alarm.April and October. Oakpark will contact Nigel to arrange a date. Its worth noting that in the event the intruder alarm goes off no call will be made to the key holders. If the fire alarm goes off it will. See Right	Intruder Alarm The External sounder will stop after 15 minutes.
4		Tessa Plastow (servicing)	01296 713010	service@oakparkalarms.com	Simon Smith	07741 266453			Fire Alarm The Fire brigade will be called if there is no reply when Southern Monitoring call site.They wouldn’t call the keyholders before the fire brigade.
5		Ian Mead ( Rep)	07854 712410		Benny Trueman	07932 632137			The keyholders would be called after the fire brigade has been called to let them know but this would only happen if no one had been contacted on site. They would keep trying to contact keyholders 3 times.
6		Natalie Harris (monitoring/Key holders)	01296 713010	natalie.harris@oakparkalarms.com	Nigel Kerry	07836 269221			Southern Monitoring is the monitoring company and your account number and password are shown below.
7		Out Of Office	02392 242026						Password: 7 Pendley
8									Tring Squash Club: CS# 211320331Site# 6816065
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12	Heating
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14		Supplier	Contact Numbers	Email			Club Contact	Comments	Actions
15		Pro Heat,Billet Lane,Berkhamsted,Herts HP4 1DP		proheat@me.com			Nigel Kerry 07836 269221 orGordon Huitson 07774 132760	Boiler service and gas certificate carried out annually in January. The date the service and certificate are due are on front of boiler. Pro-Heat will need a nudge to make sure they do this.
16		Office	01296 660842
17		Graham Bowles	077987 747830
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20	Courts
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22		Supplier	Contact Numbers	Email			Club Contact	Comments	Actions
23		Wearwell Courts					Keith Warman 07774 130992	Keith currently handles most aspects of court maintenance. The heaters are cleaned annually and this is currently done by Gordon Huitson but we will need to find a replacement. Court cleaning is carried out by Derek Beard
24		Office	01767 651092	enquiries@wearwellcourts.com
25		Alan Simms	07518 120537					Matt Duncan is currently looking at replacing court lights with LEDs. Will save lots of money!
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29	Changing Rooms
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31		Supplier	Contact Numbers	Email			Club Contact	Comments	Actions
32	Men's Air Extraction	inspace,43 Longcroft Lane, Welwyn Garden City, Herts, AL8 6EB	01707 332323	sam@inspace.co.uk			Nigel Kerry	The company have quoted on a service agreement. Waiting committee approval
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34	Deep Cleaning	Tony Gammage	07757 416959				Nigel Kerry	This to be carried out every 6 months in both Ladies and Gents	Last cleaned
35									Mens - Monday 14th October
36									Ladies - Thursday 24th October
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38	Booking System
39		Supplier	Contact Numbers	Email			Club Contact	Comments	Actions
40		Manage My Match
41	Software	Alex Preston		support@managemymatch.com			Alex Preston	The MMM software is responsible for:	Power Cut
42								Paying for membership subscriptions	Battery backup (How long will this provide power) Key access is still an option Yes – Don’t know how long the battery lasts. I did ask Neal.
43								Entering events/clubs nights/tournaments	Wifi Access
44								Managing events/leagues/tournaments	Required for door access? No – The door system is connect via a Cat 5 cable. It is not dependent on Wi-Fi at all.
45								Managing tickets to social/spectator events	Network Outage
46								Booking courts	My understanding is that the door entry system caches a local copy of the membership data so shouldn’t be an issue if it can’t reach the MMM application – is this correct? Yes – Correct. The door system has a local database of all the active FOBs so as long as the door system has power (mains or battery) it will work for the FOBs it knows about in its’ local DB. Sync with the internet DB happens every hour (I believe Neal told me).
47								Synchronising the member list to the onsite door security system
48								Paying for drinks at the bar with membership fobs (if applicable)
49								As such if anything goes wrong with the above the escalation point is support@managemymatch.com or using the help section in the software itself (where a ticket can be raised).
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51	Hardware	Matt Duncan	07590 445035	matt.duncan@sap.com			Matt Duncan
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54	Electrics
55		Supplier	Contact Numbers	Email			Club Contact	Comments
56	General	Tony Gammage	07757 416959	gammage.tony@gmail.com			Tony Gammage
57	Emergency	As Above							Actions
58	Light Bulbs	Benny Trueman	07932 632137					Benny is in charge of replacing light bulbs in the downstairs areas. TG is going to replace ceiling lights with LED lights which will save on electricity and last longer.
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63	General
64		Supplier	Contact Numbers	Email			Club Contact	Comments
65	Water Softner						Jon Slade 07794 349636	This is bought via Betty from a company in Marsworth. Jon checks levels and orders accordingly
66									Actions
67	Roof Maintenance						Gordon Huitson	Gordon currently cleans the gutters etc. This needs to be done twice a year.
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69	Hedge Trimming	Daryl					Benny
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71	Oven Cleaning	The Domestic Oven Cleaner		www.thedomesticovencleaner.co.uk			Glen Currie 07761 577001	This is now going to be carried out every 6 months. It will be arranged by Glen with Jon from DOC
72		Jon	07846 935301
73									Last cleaned - Monday 14th October
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