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Service NameDescription of Service How to AccessContact information
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Mobile Crisis UnitSupport for anyone having suicidal or dangerous thoughts or experiencing a mental health crisisCall after hours beginning at 5:00pm Call 911 and ask police to call Mobile Crisis or call (315) 253-0341
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Cayuga County Mental HealthCCMH provides therapeutic mental health services to adults, children and families.Call (315) 253-0341 or walk in (8:30am - 3:30pm). CCMH Website and Information
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CCMH Crisis ServicesSupport for anyone having suicidal or dangerous thoughts or experiencing a mental health crisisDuring business hours (9:00am-5:00pm), ask for a crisis worker. (315) 253-0341
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CPEPPsychiatric Emergency Room that provides evaluation and treatment for individuals of all ages who are suffering from an acute mental health crisis. Staffed 24 hours a day/7days a week St Joseph's Hospital, 301 Prospect Ave, Syracuse, NY 13203(315) 448- 6555
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Auburn Community HospitalIf you are having suicidal or other dangerous thoughts and feel unsafeSuggested to call before arriving(315) 255-7011
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Child Advocacy Center of Cayuga CountyMultidisciplinary services for children and families affected by sexual abuse or severe physical abuse.Call Cayuga Counseling Services at (315) 253-9795 and ask for the Child Advocacy CenterCAC Website and Information (315)253-9795
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ContactConfidential, anonymous, free 24-hour telephone counseling, suicide prevention and crisis counseling in Cayuga County24 hours a day(877) 400-8740
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NYS Office of Mental Health Crisis Support HotlinesCrisis support for suicide prevention, domestic violence, problem gambling and substance abuse/dependency.24 hours a dayHotline List
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Cayuga Counseling ServicesTherapeutic mental health services for adults, children and families.Call or visit the website(315) 253-9795 https://www.cayugacounseling.org/contact-us/
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Hospice of CNY of the FingerlakesFamiles/children experiencing grief as the result of the loss of a loved one.(315) 634-2208
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CAP Mobile Food PantryThis program delivers food to isolated and homebound residents of Cayuga CountyCall 9:00am - 5:00pm(315) 255- 1703
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FASTFamilies in need of emotional support Online referralwww.cayugacofast.com
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National Suicide Prevention HotlineNational Suicide Prevention HotlineCall any time1 (800) 273-8255
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Coronavirus-Related Heath QuestionsIf symptomatic, please call your primary doctor, local Urgent Care or hospital emergency department for phone assesmentUpstate Hospital 24-hour triage hotline (315) 464-3979 Department of Health Coronavirus Health Line 1-888-364-3065
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Department of Social Services (DSS) Emergency ServicesMedicaid, SNAP, HEAP, Housing Assistance, Children & Family ServicesCall Monday - Friday, 8:00am - 5:00pm(315) 253-1011 DSS Website
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C.H.A.D. - Confidential Help for Alcohol & DrugsSubstance abuse counseling and treatmentCall Monday - Thursday, 8:30am - 7:30pm and Friday 8:30am - 4:30pm(315) 253-9786 C.H.A.D. Website
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Syracuse Recovery ServicesSubstance abuse counseling and treatment(315) 282-5351 SRS Website
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Nick's Ride 4 FriendsA grassroots, not-for-profit organization dedicated to preventing heroin and opioid addiction and helping people battling the disease of addiction.Text, call or FaceBook(315) 246-6485
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Substance Abuse Support Help LineSubstance abuse counseling and treatment resourcesText or call(877) 8-Hope NY or text HOPENY
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CAP Employment Service ProgramAssistance for finding and maintaining employmentCall (315) 209-2107
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CAP Domestic Violence 24/7 help for anyone experiencing domestic or relationship violence Call 24-hour hotline(315)255-6221
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Unemployment The day you file is based on your last name. A-F: Mon 8:00am-7:30 pm, G-N: Tuesday 8:00am-7:30 pm , O-Z: Wed 8:00am-7:30pm. If you missed your day... file Thurs 8:00am-7:30pm, Fri 8:00am-6:00pm, or Sat 7:30am-8:00pm.Call (888) 209-8124
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Temporary AssistanceFamilies applying for TA(315) 253 - 1294
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Families recieving TA(315) 253-1291
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Day CareFamilies in need of Day Care(315) 253-1446 or 315-446-1220 Child Care Solutions
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SNAP315-253-1210 www.mybenfits.ny.gov, Cayuga County Outreach Coordinator - Angela Mastracchio 315-437-1899 ext 227
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HEAP315-255-4904 www.mybenefits.ny.gov
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Medicaid315-253-1382 or 888-355-5777 www.nystateofhealth.ny.gov
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Child Support 888-208-4485 www.childsupport.ny.gov
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Suicide Text TalkTEXT TALK to 741741
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Crisis Chatwww.crisischat.org
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Medicaid Cab1-866- 932 - 7743
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Substance Abuse and Mental Health Services Administration Helpline1-800-985-5990 Text TalkWithUS to 66746
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WICIf you are pregnant, breast feeding or have children under the age of 5, including fathers and caretakers. (315) 253-1406 www.wicstrong.com/agency/cayuga
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NYS Mental Health Hotlineanyone in need of support844-863-9314
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OASAS.ny.govNYS Hopeline 1-877-846-7369
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Finger Lakes Region 2-1-1When you need help, but don't know where to turn. Trained counselors are ready to listen and give you information, connecting you to organizations that can best serve your needs. This is a free, confidential service.24 hours a day, 7 days a week1-877-FLNY211
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