| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | ||
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1 | Updates/Changes in Services/ Precautionary Measures | Date Updated | Agency Contact Name | Contact Email | Link | Notes | |||||||||||||||||||||
2 | AHS Statewide | https://humanservices.vermont.gov/help-and-resources/covid-19-information | https://humanservices.vermont.gov/help-and-resources/covid-19-information | ||||||||||||||||||||||||
3 | ESD (Department of Children and Families, Economic Services) | All in person contact requirements for benefit programs have been waived until further notice. Staffing at the office is at the absolute minimum; people should be encouraged to use the 800# and upload documents via https://ahsuploader.vermont.gov/ Individuals should call the Benefits Service Center at 1-800-479-6151 or apply online at mybenefits.vt.gov. Information and protocols are changing rapidly in response to state and federal entities and we are communicating several times daily with staff about these changes. Households on 3 Squares that are not currently receiving the maximum benefit for their HH received an additional payment April 21. There will be a second supplement on May 15. The supplement raises the HH to that maximum amount. People can check their EBT card/cash balance to see if they received the benefit. This will not impact ongoing benefit levels. | 4/22/2020 | Ann Szeto or Sadie Fischesser | ann.szeto@vermont.gov or sadie.fischesser@vermont.gov | ||||||||||||||||||||||
4 | ESD (General Assistance) | Eligibility will be determined over the phone at 800-479-6151 in coordination with the district management team for the client's home district. After 4.30 PM and on weekends, people should call VT 2-1-1. Many restrictions have been lifted including the self-pay requirement and the period of ineligibility. | 3/31/2020 | Ann Szeto or Sadie Fischesser | ann.szeto@vermont.gov or sadie.fischesser@vermont.gov | ||||||||||||||||||||||
5 | ESD (Reach Up) | Reach Up Case Management contact will be via phone or other technology. Most Reach Up Case Managers are teleworking. We are encouraging electronic protocols and safe social distancing when applicable. There are changes happening rapidly with regard to federal programs and requirements. | 3/31/2020 | Jeanne Neal or Sadie Fischesser | jeanne.neal@vermont.gov or sadie.fischesser@vermont.gov | ||||||||||||||||||||||
6 | FSD (Department of Children and Families, Family Services) | Lisa Keller | lisa.keller@vermont.gov | ||||||||||||||||||||||||
7 | Greater Falls Warming Shelter | Will be closing on Friday, March 20. | 3/18/2020 | Louise Luring | louise.luring@gmail.com | ||||||||||||||||||||||
8 | HCRS | We have formed an emergency response team that is meeting daily regarding all aspects of HCRS. HCRS has increased health screening protocols and community response protocols, to include screening scripts and universal precautions. Crisis Services are being provided to clients in hospital emergency rooms via telemedicine, HCRS has set up remote screening at Fairview Street, Springfield and Hartford and is diverting callers away from the emergency room for telemedicine screening or in person screening. Restricted visitors to our residential facilities outside of essential visitors with health screenings. HCRS is screening admissions for all residential admissions and may consider closing beds. HCRS has closed the Life Enrichment Center in Springfield. Limited gathering, no meetings over a certain number of people, no conferences internal or external and practicing social distancing. HCRS continues to work on remote protocols and technical capacity for other roles at the agency. HCRS continues to triage client need and develop crisis and support plans to ensure clients have access to supplies, medications and mental health supports and tech capacity for telehealth in the event of more restricted movement | 3/13/2020 | Kate Lamphere | klampher@hcrs.org | ||||||||||||||||||||||
9 | HIV/HCV Resource Center | We are offering mobile syringe services by appointment in Springfield and Windsor. Clients can call our office and we will meet them to exchange supplies. | 3/18/2020 | Laura Byrne | laura@h2rc.org | ||||||||||||||||||||||
10 | Lincoln Street | Cheryl Thrall | cthrall@lincolnstreetinc.org | ||||||||||||||||||||||||
11 | Mt Ascutney Hospital | Jill Lord | Jill.M.Lord@mahhc.org | ||||||||||||||||||||||||
12 | North Springfield Baptist Church | Contaced by Springfield School District to be pick up location for meals for children, starting on Wednesday, 3/19. | 3/17/2020 | Rev. George Keeler | keelergl@gmail.com | ||||||||||||||||||||||
13 | Our Place | Closed 4/1 - 4/6, will reopen 4/7. Providing bag lunches; reduced hours on M, T, W, F from 8am - 2pm | 4/1/2020 | Lisa Pitcher | ourplace@sover.net | ||||||||||||||||||||||
14 | Parks Place Community Resource Center | After meeting Tuesday night, the Parks Place Board of Directors has decided to close public access to our building in light of the COVID 19 pandemic and in an effort to stay ahead of developments.We understand that the majority of our providers are working remotely but there are still family visits occurring--something we value and want to continue while also protecting the health of all of our users, providers and staff. As such, we are going to post phone numbers and email addresses through which our neighbors can reach us to make appointments for services like faxing, copying and diapers from the diaper bank.The public will be given our general voice line and our staff will check this line twice an hour and get back in touch with the caller quickly. | 3/18/2020 | Megan Applegate | director@parksplacevermont.com | ||||||||||||||||||||||
15 | Pathways | Pathways staff are no longer attending community meetings or transporting clients. Pathways offices are not open to clients or other visitors for the time being. | Cheryl Cullen | cherylc@pathwaysvermont.org | |||||||||||||||||||||||
16 | Phoenix House | Bethany Thibault | bthibault@phoenixhousene.org | ||||||||||||||||||||||||
17 | Precision Valley Disaster Recovery Committee | Created a mutual aid intake form on its website - https://docs.google.com/forms/d/10_i2dl8vwsKXOMGmwYP-qt8k-9Os9h7P_SoM0Thu6zI/edit Volunteers or people in need can also call toll free 1-888-863-2815 Currently we have 12 volunteers and one person who expressed a need. Volunteers are being provided to help deliver meals from the Springfield Family Center to 31 individuals and also assist at sites passing out school lunches. WNESU will take over the meals delivered to the Roadway Inn and other volunteers will continue to provide meals to people in their homes. Continued need for food donations as the demand at the Springfield Family Food Shelf has tripled. | 4/2/2020 | Rev. George Keeler | pvdrcvt@gmail.com | ||||||||||||||||||||||
18 | Savida | ||||||||||||||||||||||||||
19 | Senior Solutions | Open with limited staff, HelpLine fully operational, restricting in-person contact with clients, meals on wheels being delivered with precautions for drivers, congregate meals closed, some are providing drive-through service. See our website for specifics. | 3/16/2020 | Mark Boutwell | MBoutwell@seniorsolutionsvt.org | Senior Solutions HelpLine (802)885-2669 / Toll Free (866)673-8376 | Senior HelpLine remains open | ||||||||||||||||||||
20 | SEVCA | meeting on regular basis, inc. Head Start and Weatherization program re: protocol; Family Services - more phone assists, if possible, if client is ill. Developing “sick bank” for staff who may not have sick time. | 3/10/2020 | Pat Burke | pburke@sevca.org | ||||||||||||||||||||||
21 | SMCS/SH | Given the evolving situation, for updates on Springfield Hospital services and services at all SMCS outpatient health centers please go to the SMCS website: springfieldmed.org, About tab, News, and click "More" on the SMCS Update page, or copy and paste this link in your browser: https://springfieldmed.org/smcs-and-springfield-hospital-services-update/ | 3/25/2020 | Tom Dougherty | TDougherty@springfieldmed.org | ||||||||||||||||||||||
22 | Springfield Area Parent Child Center | The SAPCC building is closed to the public. We are taking calls and responding to messages between 10-2 on weekdays. Please call 802-886-5242 or contact us at sapcc@sapcc-vt.org if you are in need or have questions and we will get back to you as soon as possible. We have diapers, wipes, formula, grocery and gas cards to hand out to families in need. All Children's Integrated Services (Early Intervention, Nursing, Mental Health etc) are operating through telehealth and we are accepting new CIS referrals. We are offering virtual playgroups and parent check in times frequently throughout the week. Please check our Facebook page for days and times. Themes, discussion topics etc are changed daily. We also offer 1:1 parent check ins if anyone just wants to ask questions or talk through a parenting concern. We are offering virtual parent education classes. Please check our Facebook page or call/email for the schedule. Frequent updates and helpful information is posted daily on our Facebook page, please join us there! Our DULCE program and Care Coordination partnership with MAHHC is operating through telehealth. If you are receiving pediatric care at MAHHC and would like this additional support please let your provider know. | 4/14/2020 | Margot Holmes | margoth@sapcc-vt.org | ||||||||||||||||||||||
23 | Springfield Community Justice Center | Our Staff Members are working from home. We are continuing or Rep Panels via- Tele Conferencing.We are continuing other services as best we can. may contact us via e-mail Franksprjc@gmail.com or 802-376-8844. with any questions. Obviously our capacity to do direct services and contact is extremely Limited at this time. | 3/26/2020 | Frank Nobile | franksprjc@gmail.com | ||||||||||||||||||||||
24 | Springfield Family Center | Due to the rapidly changing situation with respect to COVID-19, the Springfield Family Center will be changing some procedures for community meals, internal services and food shelf assistance in interest of safety our staff, volunteers and guests.In an effort to help “flatten the curve,” Springfield Family Center effective immediately will be implementing the following safety precautions: All community lunches will be prepped and handed out to go. There will be no congregate meals (sit down lunches) until further notice. All internal services (drop-in-center, laundry, shower) will be closed until further notice. Food Shelf procedure: Please call ahead to make an appointment at (802) 885-3646. We are happy to assist you in putting together your food box. A friendly reminder that the food shelf is open Monday, Tuesday & Friday 9:00-11:30 and 12:30-2:30. If you are picking up a lunch or food box, we are asking that only one person come on the porch to the window at a time. If you have others in your party, please ask them to wait for you in the parking lot. When you arrive for your food pick up, please wait until the porch is empty before coming up to pick up your food. Everyone has a scheduled appointment and will have the opportunity to pick up. We will make sure folks are getting what they need. Please use the hand sanitizer we have provided prior to filling out any forms or collecting food. If you have come in contact with someone who is in quarantine or has been confirmed positive, or you are not feeling well yourself, we ask that you please use a face mask. We are happy to provide one for you. We are also in need of food donations as we are seeing a steady increase in individuals and families who are needing to access the food shelf. As such, we are going through food quickly. If you are able to donate, please either email me trisha.sfc@gmail.com or call me and we can coordiante arrangements to get the food here. Thank you all so much for all you are doing! | 3/16/2020 | Trisha Paradis | trisha.sfc@gmail.com | ||||||||||||||||||||||
25 | Springfield Housing Authority | Bill Morlock | bmsha@vermontel.net | ||||||||||||||||||||||||
26 | Springfield Probation & Parole | Joe Sampsell | joe.sampsell@vermont.gov | ||||||||||||||||||||||||
27 | Springfield School District | Arranging school meal distribution. | Martha Tarbell, Asst to Superintendent | 802-885-5120 | |||||||||||||||||||||||
28 | Springfield School District PreK Program | Rachel Hunter, Pre-K Coordinator | rhunter@ssdvt.org | ||||||||||||||||||||||||
29 | Springfield Town Library | Closed to the public. Curbside pick available. Staff available by phone and email. See website for much more information and resources including downloadable books. 885-3108 | 1/1/2021 | Sue Dowdell, Library Director | springfieldlibrary@hotmail.com | ||||||||||||||||||||||
30 | Springfield Warming Shelter | Some volunteers are assiting with food shelf and meal deliveries from the Springfield Family Center and delivery of school lunches at various sites. Closed for the rest of the year because most of our 70 volunteers are older and at risk for the Corona-19 virus, our staff are part time and also care for vulnerable adults, our shelter is a congregate shelter with not enough space to meet the social distancing requirements, we have only one congregate area to eat, and our shelter only operates overnight and cannot provide 24 hour support. | 3/15/2020 | Rev. George Keeler | keelergl@gmail.com | ||||||||||||||||||||||
31 | SSHP | Has implemented elevated safety precautions and closed programs to external visitors until further notice. Drop-In Center is open for SOS shelter clients only. Vulnerable clients moved from shelter to individual motel rooms this weekend. Foodworks beginning home deliveries this week. Meals dropped off to the SOS until further notice. | Lee Trapeni | ltrapeni@sshpvt.org | |||||||||||||||||||||||
32 | Turning Point | Center is closed to the public; can call 802.885.4668 for info, M-F, 9-5 and all messages will be returned ASAP. To reach a Recovery Coach, call 802.885.4678 from 8 am - 8 pm. Links to online recovery resources are posted to their website - https://www.spfldtp.org/ | 3/26/2020 | Michael Johnson | spfldturningpoint@gmail.com | https://www.spfldtp.org/ | |||||||||||||||||||||
33 | Twin Rivers Supervisory Union | Mary Barton | mary.barton@trsu.org | ||||||||||||||||||||||||
34 | VCCI (VT Chronic Care Initiative) | suspended its face to face visits March 13, 2020 at least through April 15th. Unfortunately, this encompasses all visits with members - whether in their homes, or shelters, homeless camps, motels. Our mutual population is vulnerable, so we are trying to keep them as healthy as possible, as well as our communities and our workforce. Our team has moved to telephonic case management – which will make it hard for our members with intermittent phone service or no phones at all; we’ll do the best we can. We will continue to manage referrals as they come in, and outreach members. Our team will certainly help spread the word about any alternative options for services (ESD | GA, community action, food shelves, food distributions etc) as we receive updates. Any questions at all, please do not hesitate to give VCCI a call. | 3/16/2020 | Danielle Van Solkema | Danielle.VanSolkema@vermont.gov | ||||||||||||||||||||||
35 | VDH COVID-19 | We are conducting COVID19 contact tracing, monitoring, specimen collection and surveillance activities. The most recent state data and information about COVID19 can be found at the link to the right. Public testing is available at local "pop up" sites. Pre-registration is required: humanresources.vermont.gov/popups | 6/17/2020 | Becky Thomas | https://www.healthvermont.gov/response/infectious-disease/2019-novel-coronavirus | ||||||||||||||||||||||
36 | VDH (Dept of Health) | WIC appointments are being conducted by phone. The nutrition education requirement has been temporarily waived. If food package items cannot be found, WIC participants should go to the customer service desk. Food package options have been expanded to address shortages of some items. Check the beseatsmart.org web site to see if any fitting stations are open in yourr area. Please be advised, because of COVID-19, a few things have changed. http://beseatsmart.org/permanent-car-seat-fitting-stations.php An appointment must be made. Personally identifiable information must be given (in case of COVID-19 exposure)Social distancing will be practiced and a mask is required of anyone 2 and older (with the exception of certain, documented, health conditions).A minimum number of people present in the car. i.e. Caregiver, child, second caregiver at the most! If more than one seat is needed, they will need to make more appointments.The appointment may take longer and they should plan on up to an hour for each seat.When making appointment, there will be more information gathered than normal. Plan on 15 minutes. | 6/17/2020 | Becky Thomas | becky.thomas@vermont.gov | ||||||||||||||||||||||
37 | VDOL (Dept of Labor) | The Springfield Career Resource Center is open for virtual services but we have suspended in person services. Our signage directs clients to a variety of different options for assistance in filing an unemployment claim or to speak with one of the center staff for virtual assistance. There are six centers throughout the state that are accepting appointments for scheduled in person client services: Brattleboro, Benninton, Burlington, Barre, Rutland, St J | 3/18/2020 | Cindy Delgatto | cindy.delgatto@vermont.gov | https://labor.vermont.gov/ | Access to online unemployment form | ||||||||||||||||||||
38 | Vermont 211; 1-866-652-4636 – toll free in VT; 802-652-4636 – from outside of Vermot; Text your zip code to 898211 | All staff continue to work remotely, and we are still operating 24/7. Folks can text their zip code to 898211 Monday through Friday, 8AM-8PM, or visit our website, vermont211.org. Current majority of calls are for: Unemployment, Stimulus Checks, and "Stay Home Order" Violations. Calls remain steady--our Contact Staff and volunteers are doing a great job of answering/responding to calls ASAP, but waiting times still exist. Please leave a voicemail with name, number, and a brief description of reason for calling. Please let us know if you are having difficulty connecting with our Contact Center and/or if you are not receiving a call back. We continue to answer general COVID-19 questions, provide After Hours Emergency Housing for ESD, and are connecting folks to health and human service resources. Our Resource Staff are updating the database regularly. Please send us agency updates including Facebook posts (our posts are getting large amounts of views). Help Me Grow continues to connect families to resources, Monday through Friday, 8AM-5PM, by calling 211 ext. 6 or texting HMGVT to 898211. Essential Workers can call Help Me Grow if they are searching for childcare. | 4/16/2020 | Stacy Garciadealba | stacy@unitedwaysvt.org | ||||||||||||||||||||||
39 | Veterans Inc. | Danielle Atkinson | danielleatkinson@veteransinc.org | ||||||||||||||||||||||||
40 | Voc Rehab (DAIL) | Due to COVID concerns, we are cancelling in-person orientation for VR services that usually happens in SPR at the VR office on Wednesday mornings at 9 AM due to COVID. If individuals are interested in learning about VR services, they can contact us by phone and we can provide information by phone about accessing VR services. All of our services are being provided remotely at the present time and we are available to speak with people during regular business hours. We will return any messages left within 1-2 business days. If you have any questions, please feel free to call our main number at 289-0567. | 3/18/2020 | Nancy Dwyer | nancy.dwyer@vermont.gov | ||||||||||||||||||||||
41 | Windham & Windsor Housing Trust | Offices closed to the public as of 3/16, all group activities that occur off-site suspended. | 3/15/2020 | Jeanine Rodriguez | jrodriguez@homemattershere.org | ||||||||||||||||||||||
42 | Windham Northeast Supervisory Union | ||||||||||||||||||||||||||
43 | Windsor County Youth Services | Tara Chase | taramchase@gmail.com | ||||||||||||||||||||||||
44 | Women's Freedom Center | Women's Freedom Center's shelters are open and we are continuing to provide 24hr support. All access is through our hotline. Advocates will continue to provide 24hr support, but will not be responding in-person to non-shelter situations, so any survivor needing support should contact the 24hr hotline - 254-6954. Also offering a daily online support group for survivors - more info via hotline. | 4/15/2020 | Vickie | admin@womensfreedomcenter.net | ||||||||||||||||||||||
45 | Youth Services, Inc. | Our office is currently closed to visitors. All staff have moved to remote work. Able to drop off food, meds. and other resources (no face to face contact) Youth Housing & case management: Conducting case management and other client services remotely. Over-18 referrals for case management paused while we regroup but we will continue to provide brief and referral services for new youth and families seeking resources. Under-18 youth case management & family mediation referrals still open (remote) JUMP (BF Mom's Group): Meeting remotely Drop-in Dinner: Weds. free dinner (Bratt). is cancelled Landlord Outreach: Developing plan for landlord outreach in the event that employment status impacts housing BF & Brattleboro youth shelters are fully operational. No longer accepting new residents Youth & Adult Restorative justice programs: including drivers license suspension, pre-trial and tamarack services, and other diversion programs are fully opeational (remotely). Clinical department is not accepting new referrals until April 6 but will continue to see existing clients remotely Youth Led Business: Still accepting referrals for participants. The business has closed but folks are still meeting remotely on Mon & Wed 3-6 and being stipended Friends for Change (BF Youth Group): Still accepting referrals Meeting remotely every day at 12pm. | 3/27/2020 | Russell Bradbury-Carlin Christine Linn | russell.bradburycarlin@youthservicesinc.org christine.linn@youthservicesinc.org | ||||||||||||||||||||||
46 | Let's Grow Kids | Waiting to hear back about the possibility of using LGK media pages and partners to spread the word. LGK works to increase access to high quality affordable childcare throughout VT. Given the multiple questions on the survey about childcare, themselves and their stakeholders will benefit from the survey and it's findings. | 9/16/2020 | Anna Gebhardt | Anna@letsgrowkids.org | https://letsgrowkids.org/ | Has agreeed to take the survey and disseminate to all coworkers. | ||||||||||||||||||||
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