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Aug-21Nov-21Feb-22May-22TotalAVGTime factorProduct
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POINT OF SALEABCDTOTALAVG=TOTAL/Tot number of working daysTF
TF X AVG
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Sl. No
Category of ActivityName of Activities in CSIaverage TotalAVG
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1Activities performed by SupervisorLogin by Supervisor34s
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2PO Begin, Counter Allocation by Supervisor37s/ Counter
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3Cash/Stamp Receipt from Treasury by Supervisor135s/type
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5Activities performed by Counter Operator (Booking of article)Login by Counter Operator30s
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6Shift Begin by Counter Operator14s
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7Accept Allocation (Cash/Stamp) by Counter Operator103 s /type
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8Speedpost82s
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9Insured Speedpost188s
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10Registered Letter61s
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11Insured Registered Letter146s
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12Registered Parcel138s
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13Insured Registered Parcel174s
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14VP/VPP articles139s
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15Express Parcels138s
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16Business Parcel138s
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17Registered Book Packets125s
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18Registered Printed Book132s
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19Registered Pattern and Sample Packets65s
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20Insured Registered Pattern and Sample Packets174s
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21Registered Periodicals88s
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22EMS Documents204s
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23EMS Merchandise234s
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24Registered Foreign Letter196s
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24Internatinal Air Parcel253s
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25Registerd International small packet 228s
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26E-payment (MTNL Bill, RRB Fees and etc.)Ration card/Business pass/BESCOM/BSNL/PTC MYSORE94s
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27Philately
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28PDA OPEN243s
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29PDA Recharge60s
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30PDA Balance Check30s
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31PDA Update97s
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32PDA Close81s
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33Product Sale (Stamp/stationery Sale)Stamp Sales78s/Type
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34IPO
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35IPO Issue67s/IPO
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36IPO Payment78s/IPS
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37Bulk IPO Payment34s/IPO
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38Electonic Money Order148s/eMO
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39Miscellaneous Services(fee Collection for Post Box/Franking Machine)78s
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40Franking Machines
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41Franking Recharge Request112s
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42Franking renewal Request146s
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43Maintaining of register of the franked articles65s
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44Collection of Premium of NPS100s
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45Generation & Tally Daily Report with cash650s
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46Cash counting and deposit to Supervisor374s
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47Balance transfer to Supervisor24s
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48Approval from Supervisor24s
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49eMO Booking verification by Supervisor42s
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50Submit Account and note Transaction 33s
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51Approval from Supervisor26s
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52Shift End18s
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53Submit Account by Supervisor of PO22s
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54PO End by Supervisor25s
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IPVS
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Login25s
60
Sorting of Article Product wise3s/Art
61
Sorting of Article TD/NTD/Foreign/Metro Wise
4s/Art
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Close BagEntry of bag details 23s/Bag
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Scanning of articles4s/Art
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Approvall from Supervisor if containing Insured article21s/Art
65
Closing and scanning of bag Label21s/Bag
66
Generation & Printing Manifest of Article25s/Page
67
Insertion of Article and Manifest/seal bag175s/Bag
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Despatch bagEntry of Schedule details 24s/Sch
69
Scanning/Entry of bag label for Despatch16s/Bag
70
Generation & Printing of Mail list19s/Bag
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Transfer Bag to Mail PA15s/Bag
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74
Saving Banks (Core Banking Soluiton)
75
Operator
76
S.No.Name of the ActivityName of Activities in CSIAverage
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1CIFCIF Creation171s
78
2CIF Modification143s
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3Saving Bank (SBGEN)Existing A/c Modification155s
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4Silent Revival139s
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5New A/c Opening168 s
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6Account Name Change196s
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7A/c Freezing/Unfreeze/Pledge85s
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8Account closure193s
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9CIF Merger78s
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10Passbook Printing Enteries38s
87
11Saving Bank (SBCHQ)New A/c Opening176s
88
12Scheme Code of Change of Account93s
89
13Transfer of Accounts (Inter SOL)196s
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14Account closure173s
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15Simple Standing Instruction Maintenance (MIS to SB)81s
92
16Issue cheque book102s
93
17SB Deposit/WithdrawalDeposit92s
94
18Withdrawal118s
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19KVPKVP Issue196s
96
20Final Closure KVP/NSC Account wise/NSC/ KVP Bulk Closure178s
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21MISNew A/c Opening183s
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22Account closure151s
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23Interest Withdrawal107s
100
24NSC 8 (6 Yrs/5Yrs)Final Closure KVP/NSC Account wise/NSC/ KVP Bulk Closure166s